CMS Spotlight Partner Call
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Transcript of CMS Spotlight Partner Call
CMS Spotlight Partner Call
Name: Mike Shannon
Company: Premiere Global Services
Title: Indirect Channel Manager
Date: April 12, 2006
Subject: CMS Spotlight Partner Call
About Premiere Global Services
• A leading global provider of innovative communication technologies
• Headquartered in Atlanta, GA with Global Sales, Service and Operations in 19 Countries
• Over 2,200 Employees Worldwide• Approximately 54,000 Corporate Accounts,
including a majority of the Fortune 500• Publicly Traded on NYSE: PGI
Products & Services
• Audio Conferencing– Ready Conference: automated audio, no
reservations, toll & toll free, interactive web portal– Operator Assisted: High touch audio conferencing
where an operator is required to moderate call. There are 3 levels of operator assisted calls dependant on the level of service needed.
– Global Meet: automated international audio conferencing—local access numbers assigned to most locations.
Products & Services
• Web Conferencing– Ready Conference Web: on-demand web
conferencing and audio controls– Netspoke: feature rich web conferencing tool
designed to share any desktop application.– ReadyCast: powered by WebEx, ideal for small
interactive presentations.– VisionCast: powered by Microsoft, features and
functionality ideal for presenting to large groups in an event type atmosphere.
www.myrcplus.com – web portal to manage and start all web conferencing services.
Reliability & Security
• Active bridges on standby for immediate capacity expansion
• Redundant processors and controls in all switches
• Operational center redundancy (Colorado Springs and Kansas City)
• Battery & diesel generator power backups• Independent network connections and multiple
carrier relationships• This reliability & redundancy holds true across
all of our product lines.
Benefits to our Agent Partners
• Aggressive commissions on a high margin product-paid timely and accurately
• Dedicated account management team• Event Manager assigned to all accounts
requiring high level calls• Agent and Customer training and demo support• Agent extranet to provide marketing materials,
presentations, forms, etc…• Access to our products to support sales
activities.
Ideal Conferencing Customer
• What are some things to look for when determining if a customer is a good fit for our services?– Multiple and/or international locations– Geographically dispersed sales force– Geographically dispersed customer base– Need to communicate a uniformed message to a
large group– An organization that travels frequently who is looking
to cut costs.
Conferencing Case Study
• Customer: Large global Pharmaceutical organization.– Our agent had been meeting with a large
pharmaceutical organization on a long distance deal for one of their locations. The deal was estimated at $500/month and they had been working on the proposal with the customer for 3 months.
– On a final appointment they simply asked what they were doing for conference calling. Within 3 weeks we had 150 moderators set up with conferencing and they are currently billing upwards of $15,000/month.
– All the agent did was ask the question, “What are you doing for conferencing?”
How to Engage Premiere?
• Premiere Global Services offers its agent and sub-agent channel support throughout the sales cycle and we are always willing to get on a call with a prospect to share our expertise.– Email or call with any prospects that you feel we can
assist with.– Premiere can also assist with getting the appropriate
marketing material in front of the customer as well as helping with preparation of conferencing proposals.
Contact Information
• Mike Shannon
Indirect Channel Manager
312-794-6715
[email protected]• Lyn Caswell
Account Development Manager
866-913-8502
www.premiereglobal.com
Questions
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Questions