Clinician Recruitment & Retention: Ideas and Solutions for ...

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Clinician Recruitment & Retention: Ideas and Solutions for Today’s Challenges Association of Clinicians for the Underserved August 2, 2016

Transcript of Clinician Recruitment & Retention: Ideas and Solutions for ...

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Clinician Recruitment & Retention: Ideas and Solutions for Today’s

Challenges

Association of Clinicians for the Underserved August 2, 2016

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Cast of Characters Allison Abayasekara, MA

Association of Clinicians for the Underserved

Pamela Byrnes, MS, PhD John Snow, Inc.

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The Fun Awaits

STAR² Center Refresher Data & Strategy

Recruitment & Retention

Association of Clinicians for the Underserved

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STAR² Center

Solutions, Training, and Assistance for Recruitment and Retention

www.chcworkforce.org

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Partnership: PCAs, PCOs, BPHC

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Current Resources 2 Assessment

Tools Best Practice

Form

Newsletter Data Profiles!

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2016 Training •Hot Topics Monthly Webinar

Series

•R&R Issues Video Tutorials

•PCA Conferences State & Regional Trainings

•PCAs, CHCs, Clinicians Advisory Groups

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• Phone • Email • On-Site

Personalized Technical Assistance

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National Trends Growing, Aging Population

Primary Care Clinicians De

man

d Supply

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Assessment Strategy

Recruitment Retention

Workforce

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Assessment

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Strategic Data

Community Data

Internal Data

Partner Surveys

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National & State Data

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Internal Data

Turnover Rates

Patient Need

Planned Expansion

Workforce Age Etc.!

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Partner Surveys

Staff Satisfaction

Community Needs

Partner Priorities

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Data

Context

Concrete issues & solutions

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Data Action Items Classify which data you already have Identify data gaps Develop data process & plan Collect new data Prepare for strategic planning!

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Strategic Planning

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Community

Organization

Environment

Future

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Community Trends

Age

Migration

Economics

Disparities

Culture

Language

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Organization Cu

rrent

Sta

ff Demographics Satisfaction Opportunity Compensation

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Health Care Environment Policy

Reimbursement

Market Competition

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Future Plan

How does our staffing plan support this?

What do we need to get there?

Where are we going?

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Strategy Action Items Review current plan for staffing

considerations Use collected data to analyze workforce

needs Integrate staffing into strategic plan Prepare to implement!

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Work Groups

Data •Challenges & Opportunities •Next Step

Strategy •Challenges & Opportunities •Next Step

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Work Group Feedback

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Recruitment

Retention

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Recruitment

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Recruitment Partnerships

Processes

Realignment

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Partnerships National

•ACU •CHC Inc. •NHSC

State

•PCA •PCO •3RNet

Member

Community

•Schools •Businesses •Religious

Institutions

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Processes Training Programs

Sourcing Candidates

Interviewing

Staffing Structures

Etc.!

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Define Need

•Candidate •Opportunity

Create Processes

•Assessment •Advertising

Post Broadly

•National •State •Local

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Realignment Built-in Data

Analysis

Recalibrate

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Recruitment Action Items Engage partners on strategic plan Develop recruitment processes Analyze recruitment process results Adjust processes as necessary Prepare for retention!

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Retention

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Mission

Culture

Realignment

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Mission Engagement Recruitment

Onboarding

Communication

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Culture Development Leadership

Development Recognition

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Realignment Built-in Data

Analysis

Recalibrate

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Retention Action Items Align staff processes with mission Identify current culture and future goals Develop processes for ongoing feedback Evaluate and realign as necessary

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Work Groups

Recruitment

•Challenges & Opportunities •Next Step

Retention

•Challenges & Opportunities •Next Step

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Work Group Feedback

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• 703-562-8820 • [email protected]

Allison Abayasekara

• 844-ACU-HIRE • [email protected] STAR² Center