CHRISTOPHER MORGAN Resume 1-2

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PROFESSIONAL SUMMARY SKILLS WORK HISTORY EDUCATION AFFILIATIONS CHRISTOPHER MORGAN 538 Le Point Street, Arroyo Grande, CA 93420 C: 559-917-9161 [email protected] In the past 10+ years I have worked as a positive impact for for Gamestop in developing the management talent in our district. I have the skills to take on a challenging store or department and turn it around. I have the experience to impact sales and PLN in an organization. My focus is to hire and retain top talent in an organization and to build customer relations to ensure outstanding customer service. Customer-oriented Merchandising Shipment Processing Consistently meets goals Food service background Human Resources Loss Prevention Natural leader Computer literate Staff scheduling Current Store Manager Gamestop Hired and retained top talent to increase bench strength throughout the district. Ran multiple high volume locations and effected store scorecard positively. Shared best practices for sales and customer service with other team members to help improve the store\'s efficiency. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Communicated clear expectations and goals to each team member. 10/2008 - 02/2010 Shift Lead STARBUCKS - Fresno, CA Supervised and directed all staff to ensure a positive and efficient work environment. Ensured all associates attendance and maintained proper break compliance. Worked with the management team to implement the proper division of responsibilities. Constantly expanded personal knowledge of coffee styles and varieties. Trained new team members with positive reinforcement and respectful, encouraging coaching. 08/2006 - 09/2007 Line Manager CHIPOTLE - Fresno, CA Actively pursued personal learning and development opportunities. Communicated clear expectations and goals to each team member. Cultivated a customer-focused dinning environment by greeting and responding to all customers in a friendly manner. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity. Led and directed team members on effective methods, operations and procedures. Current Associates of Business: Business Fresno City College - Fresno, CA Transferring to Cuesta in the Spring Brandon Weis (559)355-2840 Store Manager (Michaels) Bruce Barnard (559)355-1436 Restaurant Manager (Chipotle) Adrian Logan (559)908-7272 Former District Manager (Gamestop)

Transcript of CHRISTOPHER MORGAN Resume 1-2

Page 1: CHRISTOPHER MORGAN Resume 1-2

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

AFFILIATIONS

CHRISTOPHER MORGAN538 Le Point Street, Arroyo Grande, CA 93420 • C: 559-917-9161 • [email protected]

In the past 10+ years I have worked as a positive impact for for Gamestop in developing the management talent in ourdistrict. I have the skills to take on a challenging store or department and turn it around.I have the experience to impact sales and PLN in an organization.My focus is to hire and retain top talent in an organization and to build customer relations to ensure outstanding customerservice.

Customer-orientedMerchandisingShipment ProcessingConsistently meets goalsFood service background

Human ResourcesLoss PreventionNatural leaderComputer literateStaff scheduling

CurrentStore ManagerGamestop

Hired and retained top talent to increase bench strength throughout the district.Ran multiple high volume locations and effected store scorecard positively.Shared best practices for sales and customer service with other team members to help improve the store\'s efficiency.Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.Communicated clear expectations and goals to each team member.

10/2008 - 02/2010Shift LeadSTARBUCKS - Fresno, CA

Supervised and directed all staff to ensure a positive and efficient work environment.Ensured all associates attendance and maintained proper break compliance.Worked with the management team to implement the proper division of responsibilities.Constantly expanded personal knowledge of coffee styles and varieties.Trained new team members with positive reinforcement and respectful, encouraging coaching.

08/2006 - 09/2007Line ManagerCHIPOTLE - Fresno, CA

Actively pursued personal learning and development opportunities.Communicated clear expectations and goals to each team member.Cultivated a customer-focused dinning environment by greeting and responding to all customers in a friendly manner.Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.Led and directed team members on effective methods, operations and procedures.

CurrentAssociates of Business: BusinessFresno City College - Fresno, CATransferring to Cuesta in the Spring

Brandon Weis (559)355-2840 Store Manager (Michaels)Bruce Barnard (559)355-1436 Restaurant Manager (Chipotle)Adrian Logan (559)908-7272 Former District Manager (Gamestop)