Chapter 8 Club Management

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Transcript of Chapter 8 Club Management

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    2007, Educational Institute

    Chapter 8Club Management

    Hospitality Today: An Introduction

    Sixth Edition

    (103TXT or 103CIN)

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    Competencies for

    Club Management

    1. Summarize background information about clubs; list

    and describe types of city clubs; and describe

    country, yacht, fraternal, and military clubs.2. Compare equity clubs with corporate or developer

    clubs; outline club organization and the duties of,

    personal attributes of, and advancement opportunitiesfor a club manager; list and describe typical revenue

    sources for clubs; and give examples of club

    expenses and controls.

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    Types of Clubs

    City clubs

    Athletic

    Dining

    Professional

    SocialUniversity

    Country clubs

    Other clubsYacht

    Fraternal

    Military

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    Athletic clubs

    Athletic clubs are as varied as the industry itself.

    In every athletic club you may found squash

    courts, running tracks and fitness equipment Some athletic clubs have dining facilities.

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    Dining clubs

    Many dining clubs are open only for lunch butthere are cases when they are open for the publicin the evening.

    Some dining clubs located in office buildingsremain open for cocktails after work.

    Few of these clubs have cater private functions.

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    Professional clubs

    Are dining and social clubs for people in the same

    profession.

    There are professional clubs for lawyers,journalists even for artists (painters, sculptors,

    musicians)

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    Social clubs

    Members of a social club may have no affiliation

    except that they enjoy being in each others

    company. The purpose of this type of club is leisure,

    recreation and camaraderie.

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    University clubs

    Are private clubs for university graduates or

    individual otherwise affiliated with a university.

    Some university clubs have guestrooms, diningfacilities, meeting and banquet rooms, indoor or

    outdoor swimming pool and sometimes they even

    have a gymnasium.

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    Country clubs

    Are recreational and social facilities for

    individuals and families who live nearby and they

    have special childrens facilities and a largecatering business.

    They are usually located in suburban and rural

    areas due to the need of land.

    In addition to a clubhouse with one or more dining

    rooms and function rooms, most country clubs

    have golf course, swimming pool and tennis courts

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    Yacht clubs

    Are located near large bodies of water and their

    main purpose is to provide marinas and other

    boating facilities for boat owners. While many of this clubs have tennis courts,

    swimming pools, dining rooms and lounges, other

    provide only the bare necessities of dock space,

    fuel and boating supplies.

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    Fraternal clubs

    Fraternal organizations own or rent entire

    buildings or floors within a building.

    Some offer food and beverage services, overnightaccommodations and rooms for meeting and

    recreation.

    These clubs require professional managers.

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    Military clubs

    The armed services operate officers clubs and

    noncommissioned officers clubs and most have

    clubhouses with dining and function activities. Some have lodging facilities, recreational facilities

    and social programs similar to civilian private

    clubs and resorts.

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    Club ownership

    A club can be owned by some of its members and

    such clubs are called equity clubs.

    Or a club can be owned by a company that sellsmemberships in the club and they are named

    corporate or developer clubs.

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    Equity clubs

    Are generally nonprofit and the member are either

    founder-members or other members who pay a

    one-time initiation fee and annual dues. To receive a tax exemption, an equity club must

    be formed only for pleasure and recreation and

    must not discriminate on the basis of sex, race or

    religion against anyone who wishes to become amembership.

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    Corporate or developer club

    Are clubs who operate for profit and are owned

    by individual or corporations and the person who

    is interested in becoming a member purchase amembership not a share in that club.

    Some of these clubs are built exclusively for the

    use of employees of particular companies and are

    owned and operated by this companies.

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    Club managers personal qualities

    Effectiveness in interpersonal relations

    Dedication to the welfare of the club

    Integrity

    A strong sense of the organization

    Creativity and vision

    Intelligence and professionalism

    Ability to communicate well Strong leadership capabilities.

    Industry experience

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    Revenue Sources for Clubs

    Membership dues

    Initiation fees

    Assessments

    Sports activities fees

    Food and beverage sales

    Other sources

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    Membership dues

    Are the cost to a member for the exclusivity of

    the club and they subsidize all of the clubs

    operating costs and fixed charges. There are three types of memberships:

    - resident

    - suburban

    - nonresident

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    Initiation fees

    Most clubs charge members an initiation fee

    which is nonrefundable.

    Initiations fees typically range from 500$ to10.000$, although a few clubs charge 100.000$ or

    more

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    Assessments

    Are sometimes imposed to on members instead of

    increasing dues and may cover operational

    shortfalls. Instead of assessments, many clubs prefer to

    impose minimum spending requirements, usually

    on food and beverage.

    If a member doesnt spend a specified amount of

    money on a monthly or annual basis, a bill is sent

    for the difference.

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    Sports activities fees

    They account 17% of total country clubs revenues.

    In some country clubs, fees are charged for

    playing tennis or golf or for renting the properequipment.

    Members at most country clubs pay fees to use thehealth spa, the volleyball courts or the squash

    courts.

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    Food and beverage sales

    After the dues income, the sales of food and

    beverages are the major source of revenue in each

    club. A clubs dining facilities must compete with the

    restaurant in the surrounding area, in terms of

    quality and value.

    Club members hold their club to higher standards

    of food quality and service than public restaurants.

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    Other sources of revenue

    Most clubs charge visitors fees for nonmember

    who are guests of members and use rooms and

    buy food and beverages. Country clubs have pro shops operated by the club

    or by a concessionaire, that sell sports equipment,

    apparel and a broad range of gift items.

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    Sources of Club Expenses

    Payroll

    Operating supplies

    Cost of food

    Cost of beverages

    Real estate taxes and insurance