Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

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the airport in your hands Economics. Business and Tourism One section of the overall presentation for the PhD thesis titled “Airport Mobile Internet” Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue Luis Martín-Domingo | www.aeriport.com Ch1 Ch2 Ch3 Ch4 Ch5 Ch6 Ch7

Transcript of Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Page 1: Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

the airport in your hands

Economics. Business and Tourism

One section of the overall presentation for the PhD thesis titled “Airport Mobile Internet”

Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Luis Martín-Domingo | www.aeriport.com

Ch1 Ch2 Ch3 Ch4 Ch5 Ch6 Ch7

Page 2: Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Overview

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10

Q

URL URL

ACI

Page 3: Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Background

Public Utility

Page 4: Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Airport Challenges

«

Guiding Passengers Commercial Revenue

« €

Page 5: Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Recent Trends

Source: SITA

http://www.internetworldstats.com

Page 6: Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Airport Mobile Websites

Source: dfwairport.com - as ın Feb 2011

Page 7: Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Objectives

Easy Access

Q Quality Info

€ Commercial Info

Page 8: Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Methodology

ACI

URL URL

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Tourism

Page 9: Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Evaluation of 3 Items

Easy Access

Q Quality Info

€ Commercial Info

Page 10: Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

General Results

32%

42%

6%

Page 11: Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Results

Easy Access

Q Quality Info

€ Commercial Info

55%

9%

Page 12: Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Conclusions

Easy Access

Q Quality Info

€ Commercial Info

Page 13: Ch 3 - Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

the airport in your hands

Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue

Universidad de Las Palmas de Gran Canaria

Luis Martín-Domingo | www.aeriport.com

Text and presentation available at www.aeriport.com

Thank you!