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Departures/Ticketing

Atrium

ShopDineWorkShopDineWorkRelax!Airport WirelessBijoux BellagioBlackBerryThe Body ShopBrightonBrooks BrothersBrookstoneCarolinas NewsBeatCharlottes got a lot.Charlottes LandingCLT NewsCNBC NewsDuty Free Americas EA SportsErwin Pearl

Information

ATM

Chapel

Charging Station

TravelEx Currency Exchange & Fax/CopyService

Elevator

Restrooms*

Security

Executive Shoeshine InMotion EntertainmentJohnston & MurphyLacosteNew South TravelmartNew York Times Books

& News

News ConnectionNews2YouPGA Tour ShopsQueen City Gifts/NewsRocky Mountain

Chocolate Factory

Shades of TimeTaxco Sterling Co.

A Taste of CarolinaBad Daddys Burger BarBeaudevin*BojanglesBrookwood Farms BBQBurger KingCalifornia Pizza KitchenCarolina Beer Co.Charlotte BistroChilis TooCiao Gourmet MarketCinnabonCoca Cola 600 CafEinstein Bros. Bagels*First In Flight BarFox Sports BarFresh Attractions DeliGreat American BagelHissho SushiJamba JuiceManchu WokMrs. Fields CookiesPapa Johns

Phillips Famous SeafoodPhipps BistroPinkberryPino GelatoQuiznos SubOriginal Rum Bar

and Grill

SalsaritasSbarro

The Italian Eatery

Speedway Grill & CafStarbucksStock Car CafTCBY TequileriaUptown Bar & GrillWendysWolfgang Puck

Gourmet Express

YovanaZia*Coming Soon

Charging StationsTravelEx Currency Exchange & Fax/Copy Service

US Airways Club

Chapel*

Terminal Getaway Spa

USO Lounge*

* The Chapel and USOLounge are located abovethe Atrium. Access viastairway or elevators.

Concourse AAir CanadaAirTranAmerican, American Eagle,

American ConnectionDelta, Comair, Delta ConnectionUnited, United Express

Concourse BUS Airways

Concourse CUS Airways, US Airways Express

Concourse D JetBlue LufthansaUS Airways

Concourse EUS Airways Express

Airline Gate Locator Be Sure To Visit Our Featured Venues.

Family Restrooms are located near gates: A6, B4, C7, D5, E5, E15 and Arrivals/Baggage area,Zones B & E.

* Family restrooms are located near: Gates A6, B4, C7, D5, E5, E15and Arrivals/Baggage area Zones B and E.

VisitingCharlotteNo one knows Charlotte and the surrounding region like the information specialists at the Visitor Info Center. Behind every great experience in Charlotte, theres one great resource to help you find it. At the Visitor Info Center (Arrivals/ Baggage area), visitors are sure to find a friendly face that will help make the most of their stay in the Queen City.

Carowinds

Levine Museum of the

New South

Airport volunteers are easy to spot in

their bright yellow shirts.

Carolina Beer Company(Concourse D)

PGA Tour Shops(D/E Connector)

BlackBerry(D/E Connector)

Charlottes got a lot! Learn more about what makes Charlotte a great city: Events, Attractions, Entertainment & Nightlife, Dining, Shopping, Accommodations and more by logging on to charlottesgotalot.com,the Official Travel Resource, or drop by theVisitor Info Center at theAirport as you leave theArrivals/ Baggage area.

AccessibilityInform the security checkpoint screener of anydisability. Request a physical/visual inspection ifyou have special equipment that cannot go throughan x-ray inspection.

Service animals are usually allowed to travelaboard the aircraft with passengers. Contactyour airline to make arrangements.

Text phones (TTY) are located throughout theterminal. Access Airport TTY at 704-359-4837.

Virtual paging and messages are located onflight information monitors. Please notify anyairline personnel or law enforcement officer.

All restrooms are accessible. Family restroomsare located near gates A6, B4, C7, D5, E5, E15 andArrivals/Baggage area, Zones B & E.

Contact your airline prior to travel for assistancecarts or wheelchairs, passenger loading lifts,personal assistance throughout a connectionor escort assistance for minors.

15M 3.2012

P.O. Box 19066, Charlotte, NC 282195501 Josh Birmingham Pkwy., Charlotte, NC 28208

P: 704.359.4000 F: 704.359.4030 TTY: 704.359.4837charlotteairport.com

Charlotte Douglas International Airport

DineDineWorkWorkWith more than 100,000

square feet of retail and food and

beverage space, and 93 choices in

dining and shopping, CLT is the place

to Shop, Dine Work & Relax.

The Atriums food

court offers a variety

of choices along

with a fantastic view

of the airfield.

Check out our 1.7

million square feet

of FREE WiFi!.

BestofCLTShopShop

Brighton (Atrium) Starbucks

(Ticketing,Atrium/West,Atrium/East,

Concourses B, C, E & D/E Connector)

Airport Rockers(Atrium &

throughout terminal)

Hissho Sushi(Atrium,

Concourse D)

Wendys(Concourse A)

Johnston & Murphy(Atrium East)

Just Plane ArtJust Plane Art, The Airports Art Program, promotes Charlotte and the surrounding regionsand includes more than 20 permanent and rotating exhibits throughout the terminal.

A 1/2 scale replica of the original Wright Flyerflown by the Wright brothers. (Concourse E)

First in Flight is a kinetic clock tower mobilecreated by artist George Greenamyer, and featureshistorical and present-day craft and toys. (Atrium)

A 1939 BellancaModel 14-9L, believedto be the first aircraftused for scheduled passenger service fromCharlotte. (Concourse D)

A 15-foot-high bronze sculpture ofQueen Charlottecreated by artist Raymond Kaskey.(Queens Courtyard in front of terminal)

Need a Charge?Check out CLTs free charging stations. (Concourses B, C and New York Times Books & News)

Pay and Go ParkingPrepay your parking at a Pay&Go station located outside the terminal at the shuttle bus pickup areaand at the Daily deck bus shelter.

Reduce, Reuse, RecycleUse CLTsrecyclebins, located throughout the terminal.

Bechtler Museum of Modern Art

Photos courtesy of Visit Charlotte

US National Whitewater Center

Discovery Place

NASCAR Hall of Fame

Terminal GetawaySpa

(D/E Connector)

CLT Named Best Airportin WorldCharlotte Airport joined theranks of the most prestigiousairports in the world after receiving the 2010 EagleAward from the InternationalAir Transport Association(IATA) for Best Airport.

Our treelined Atrium

is filled with rockers

and so relaxing, its

hard to believe youre

in the hub of a major

airport terminal.

Just one of many ways

to relax at CLT.

We've just added

three more nonstop

connections.

Stay connected with the latest

Airport information and flight schedules

m.charlotteairport.com.

CLT Book It! makes it easy to plan your trip.

Visit cltairport.com and click on QuickTrip,

the Airports one-stop booking service.

Compare prices, purchase airline tickets,

reserve a hotel room and rent a car all

from one site. No hassles, no worries.

Where are the ATMs?Atrium (near Hissho Sushi), Concourse A (near gate A6 and Chilis Too), Concourse B (nearStock Car Cafe), Concourse C (near gate C9), Concourse D (near Great American Bagel), Ticketing/Departures (near checkpoint A), D/EConnector (near US Airways Club), Concourse E(Main Rotunda) and Arrivals/ Baggage area (near Visitor Info Center).

Where is the Foreign Currency Exchange? Foreign currency exchange is available at TravelEx. (Atrium, Concourse D)

Where can I find a charging station?Power outlets are located throughout the Atriumand all concourses. Charging stations are locatedon Concourses B and C, and in New York TimesBooks & News.

Where are the Animal Relief Areas?Animal Relief Areas are located pre-security,outside the terminal in the grassy areas nearthe Arrivals/Baggage area.

Where can I smoke?CLT is a smoke-free facility. Smoking is prohibitedin all public areas, including restaurants and bars.Designated smoking areas are located outside theterminal, prior to security checkpoints on the Departures/Ticketing and Arrivals/Baggage areas.

Where can I learn what there is to do in Charlotte?Visit charlottesgotalot.com or the Visitor InfoCenter located in Arrivals/Baggage area.

Q&AOur Airport volunteers are your best source for information. You can also email questionsto: info@cltairport.com.

Safety First!The Airport is a busy place and operateswith many moving baggage belts androllers. Please remember to educate youngchildren on the safety of all moving devices.

Where is the US Airways Special Services Counter?Concourses B, C, D & E.

How can I meet nonticketed passengers?You can only meet in the areas prior to the security checkpoint the Departures/Ticketing and Arrivals/Baggage areas.

How can I have someone paged? Contact the Airport Services Counter, locatedin the center of the Departures/Ticketingarea, at 704.359.4013, or the Visitor InfoCenter, located in the center of Arrivals/Baggage area, at 704.359.4027.

Where are the Family Restrooms?Near gates A6, B4, C7, D5, E5, E15 and Arrivals/Baggage area, Zones B & E.

Relax!

Download CLTs homepage.