To,

DEVELOPMENT SECTIONINWARD No. , b 1- 4DATE: t'L-ul g t 1"-

Centre for Training & S cial Research{Registered under Societies Registratio Act-1860}PAN No.:-AAATC 3590P

558The RegistrarUniversity of PuneGaneshkhind,PuneMaharashtra 411007

Ref. No.: CTSRffRG-27 IIJ 0/2012Dated: 28TH July, 2012

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Sub.- Technical Workshop on " Stress & Stress & S aff Development In Improving Enhancing Efficiencyand Behavioral Skills of PS/P A and Office taff" 18th to zo- October, 2012

Next programme on this subject - from 06th to os- February, 2013

Dear Sir/madam,We enclose our Brochure giving full der ils of program (Non-residential/Residential) to be held at Hotel "

The Connaught " 37, Shaheed Bhagat Singh Marg, (A-d' n w-5hfv.a.ji-Stadium), N.ew-D.elhi-l1Q.QQ1. The course isdesigned for the office staff including personal staff, middle Ie el officers and senior staff members working in Administration,Personnel Management Divisions of the Government Depart nts and Public Sector Undertakings/Autonomous Organisation.

Based on our past experience and the reaction of the participant in the programs held till date, we are confident that on completion ofthis program, the participants. will find a perceptible change in th ir approach and understanding of their job requirements which willenhance their efficiency.OUR CENTRE:

Our Centre, which is run on no-profit, no loss basis' has been e gaged inter alia in undertaking Training Programs on various subjectsfor the benefit of the officers working in Govt Departments, Public ector Undertakings, autonomous bodies etc. for the past eleven years.Becauseof our top grade Faculty, decent facilities at thy venue of tra ning and personal attention, we have been getting highly encouragingresponse and heartening feedback from the participants. More than 7 0 organizations sent their officers for training to our Centre; and someof these are mentioned overleaf. These organizations noticed a per eptible improvement in the efficiency of their nominees;

We would also welcome invitation from your side for In-ho se Training programme at your premises. We undertook in-housetraining programs in some of the organizations namely Nation Backward Classes Finance & Development Corporation-NewDelhi, ISRO- Sriharikota, BIS·Noida, Central Pollution Con rol Board-Delhi, Mazagon Docks-Murnbai, The State TradingCorporation of India LTD.-New Delhi, Bharat Immunolog cals & Biologicals Corporation Limited-Bulandshahr, Min. ofCommerce & Industry (Department of Industrial Policy and romotion), (Tariff Commission), (Office of Economic Adviser)-New Delhi, Coffee Board-(Coimbatore, Chickmagalur & Cal utta), The Govt. Examiner of Questioned Documents-Shimla,JIPMER-Pondicherry, Institute of Hotel Management, Cateri g & Nutrition-New Delhi, NALCO Mines & Refinery Complex,Damanjodi, Oil India Limited-Assam, Lady Reading Health School-Delhi, IIT-Kanpur, National Buildings ConstructionCorporation Limited-Delhi, Institute of Liver and Biliary Scie ces-Delhi, 31 Movement Control Unit Air Force Station Palam-New Delhi, National Council for Cooperative Training-New elhi and several others.

We also undertake studies on various subjects e.g. admini rative, financial, disciplinary metters etc.

Assuring you of our best service as per our tradition, hoping to eceive nominations for the above programme from your organizationat the overleaf.

Thanking yon & witb best regards. Yours faithfully,for Centre For Trainina & Soci I Research

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§h.J-'2 3108 I ,!1.

End: The Programme Brochure

.P.AhujaDirector

Mob No.:- 09810001798

Head Office:- 016, Plot No. 7,Janaki Apar rnent, Sector-22,Dwarka, New Delhi-110075Phone:- 011 64163473, 64991978, 011 64664599 01165066174 Fax:- 011 28052526,011 45087488

E-mail: ctsr@cts.in/ctsr@live.comWebsite: ww.ctsr.in

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National Informatics Centre- (9 candidates in a workshop).Nationallnstitutc for Research in Reproductive Health (ICMR) - Mumbai.National Institute of Agricultural Extn. Management - Hyderabad.National Institute of Dcsign - Min. orTextilc-Ahmedabad.National Institute of Virology (lCMR) - Pune.National Institute of Educational Planing & Administration - N. Delhi.National Institute of Fashion Tcchnology- Kolkata, Hyderabad & N.D.National Institute of Pharmaceutical Education & Research - Punjab.National Institute of Rural Development - Ilydcrabad.National Institute ofRes] on Jute & Allied Fibre Tech. (ICAR)-Kolkata.National Institute ofScichce Communication (CSIR) - New Delhi.National Institute of Technology - Jameshcdpur & Allahabad.National Institute of Urban A ITairs-New Delhi.National Horticulture Board -Gurgoan. + National Zoological of Park.National Metallugical Lab. (CSIR)-Jamshedpur.National MST Radar Facility-Andhra Pradesh.National Open School. + NABARD - Mumbai.National Power Training Institute-Min. oCPower- Faridabad.National Research Centre for Grapes - Punc.National Research Centre For Oil Palm-ICAR -Andhara PradeshNational Research Development Corporation - New Delhi.National Remote Sensing Agency- Deptt. of Space - Hyderabad.National River Conservations Directorate- New Delhi.National Test House - Govt. of India - Kolkata.National Water Development Agency.Naval Materials Research Laboratory- Mumbai.Naval Dockyard - Visakhapatnam, Delhi & Mumbai.Naval Science & Technological Laboratory-Hyderabad.Naval Store Deptt. - Goa. + NavalHeadquarterNehru Yuva Kendra Sangathan-GOI. - New Delhi.New Delhi Tuberculosis Centre.North East. Regal. Instt. of Water & Land Management-GOI.North Eastern Region Community Resources Society-MHA- Shillong.Nuclear Power Corpn ofl~~ia Ltd.:: Maharashtra.

ORGANISATIONS BENEFITTED BY TRAINING PROGRAMMES OF CT&SR++++++++++++++++++++++++++++++++++

Advanced Data Processing Research Institute - Sccundcrabad.At:rial Delivery Research & Devt. Establishmcnt- DRDO-Agra.Aeronautical Development Establ ishment - DRDO - llangalore.Agricultural Engg. Research Centre- Pune.Airports Authority oflndia, New Delhi.All india In':stitute of Medical Sciences- (S Candidates in a workshop).All India Radio -Ahmedabad, New Delhi, Chennai & Orissa.All India Soil & Land Use Survey.Atomic Energy Regulatory Board - Mumbai.Bhabha Atornic Research Centre- Mumbai.Bharat Sanchar Nigam Ltd. - Murnbai,Bhartiya Reserve Bank Note Mudran Ltd. (R.B.I)- Bangalore.Brahmputra Board - Guwahati.Building Material & Technology Promotion - GOLBureau of Indian Standards-Jaipur, Gaziabad, M.P. & BiharBureau of Pol ice Research & Development - Kolkata.Central Council for Research on Unani Medicine, Homeopathy - New Delhi.Central Avian Research Institute - U.P.Central Board of Workers Education.Central Detective Training School- M.H.A. -Chandigarh.Central Electricity RegulatoryCommission - New Delhi.Central Forensic Science Laboratory - Hyderabad.Central Industrial Media Institute - Chennai.Central Industrial Security Force-M.H.A - New Delhi.Central Institute for Cotton Research - Nagpur.Central Institute for Sub - Tropical Horticulture - Lucknow.Central Institute for Research on Cotton Technology- Mumbai.Central Institute of Agricultural Engineering - Bhopal.Central Institute of Fisheries Education (ICAR)- Mumbai.Central Institute of Plastics Engg. & Tech. - Bhopal.Central Institute ofPsychiatry-Govt. oflndia- Ranchi.Central Labour Institute - Mumbai. + CSIR Madras Complex.Central Pollution Control Board - New Delhi, Bhopal & KanpurCentral Pulp & Paper Research Instt. Min. Industry- Saharan pur.. - _. + - .-.~

+

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Central Tasar Research & Training. Institute- Ranchi.Central Water Commission - New Delhi, + CDCCentre For Air Borne Systems, Min. of Defence - Bangalore.Centre For Development ofTelematics-GOI- New Delhi.Centre For Devt. of Advanced Computing-Min. ofInfon Tech. - N.D. & Pune.Centre for Electronics Design & Tech. oflndia - Punjab, Aurangabad & KeralaCentre For Electronics Test Engg. (GOI) - Hydrabad.Centre for Environment & Explosive Safety-Min. of Defence.Centre For Informal Education & Devt. Studies- Bangalore.Centre for Military Airworthiness and Certn - DRDO - Bangalore.Centre for the Development of Glass Industry- GOI.-U.P.Centre for Wind Energy Teehnology- Chennai.Chennai Petroleum Corporation Ltd. + Chennai Port Trust.ChiefEngineer(R & 0)- Lucknow Zone & H.Q. New Delhi.ContainerCorpn. oflndia Ltd. (17 Candidate in a Workshop)Comber Vehicles Research & Development Estt. - Chennai.Council of Architecture - New Delhi, + C.B.1. Academy - Ghaziabad.Defence Institute of Psychological Rech.-Min. of Defence - Delhi.Defence Terrain Research Laboratory-Min. of Defence.Delhi Development Authority + Directorate of Education, NCT Delhi.Department of Ocean Development-GOI- New Delhi.Directorate of Revenue Intelligence - New Delhi.Directorate of Civilian Personnel- Navailleadquarters.Directorate of Rice Research {ICAR)-Ilyderabad.DOEACC Society Min. ofInformation Technology- Delhi.Doordarshan Kendra - Bhubaneshwar & New Delhi.Electronics & Radar Development Establ ishment - Bangalore.Electronics Regional Test Laboratory - New Delhi.Electronics Research & Development Centre oflndia- Noida.Educational Consultants India Ltd. - Noida.Films Division, Min. ofl & B, GOI- Mumbai & New Delhi.Food Corporation oflndia Ltd. - New Delhi. + Govt. of India Press - Kerala.Govt. Medical College & Hospilal- Chandigarh.Gun Carriage Faetory-Jabalpur. + Guru Teg BahadurHospital, Delhi.Geological Survey oflndia- Kolkata, Ilal, Bangalore.

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Himalayan Forest Research Instt. Min. of'Env. & Forests. - H.P.Iiousing & Urban Development Corporation Ltd. - New Delhi.II.Q. Commander Works Engineers - .lhansi.Indian Coast Guard- New Dclhi, Chennai, l\1umbai, Port Blair.Indian Institute of Mass Communication - New Delhi.Indian Institute of Packaging- Mumbai. + Indian Instt. of Science- Bangalore.Indian Institute of Remote Sensing - Department of Space- DehradunIndira Gandhi National Open University- New Delhi.Indo Burma Petroleum Company Limited -ilaryana.ICAR Research Complex for Eastern Region - Patna.INS lIansa-Goa. + INS India- New Delhi.Inspectorate Dock Safety- Mumbai.Institute of Hotel Management-Min. of Tourism.Institute for the Physically Handicapped - New Delhi.Indian Institute of Pulses Research (ICAR) - Kanpur.Indian School of Mines - Dhanbad.lnter-Univ, Centre for Astronomy & Astrophysics (UGC) - Pune.Indian Council of Agricultural Res. for N.E.H-Region- Meghalaya.Indian Institute of Technology- Kharagpur, N.D. ,Guwahati & Roorkee .Indian Overseas Bank-Chennai.Institute for Design of'Electrical Measuring Instruments.Institute for Development & Research in Banking Teeh.- Hyderabad.Institute for Research in Medical Statistics (ICMR)- New Delhi.Institute of Life Sciences.Institute of Secretariate Training & Management- New Delhi.Integrated Test Range-Min. of Defence - Chandipur.Inland WaterwaysAuthorityofIndia-Min. of Shipping-GO I:Indo-Danish Tool Room- (GOI)-Jamshedpur.Interim Test Range. Min. of Defence - Chandipur.Indo German Tool Room -Ahmedabad, Delhi & Indore.Indian Council of Agricultural Research - Krishi Bhawan,10C, R & 0 Centre - Faridabad. + 10C Ltd. - Haldia.10C-Barauni, Gujarat & Guwahati Refineries.J. N. AIUI~i.nium Research Devt. & Design Centre-Min. of Mines-Nag pur

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Lal Bahadur Shastry National Academy of Administration - Massoore.Lok Nayak Hospital- New Delhi.LRS Institute ofT.B. & Allied Diseases- New Delhi.Madras Export Processing Zone-Min. ofCommerce-Chennai.Marathwara Agricultural University- Maharashtra.MECON India Ltd. - Ranchi. + M.T.N.L. - New Delhi.Ministry of Road Transport & Highways.Ministry of Commerce & Industry - Exports Inspection Council oflndia.Ministry of Commerce & Industry- TraiffCommission.MinistryofDefence- Metal & Steel Factory.MinistryofFinance- Dept. of Revenue + MPEDA - BhubeneswarMinistryofFinance- India Govt. Mint.Ministry of finance - Board for Industrial & Financial Reconstruction.Ministry of Environment & Forest.Ministry of Mines-Indian Bureau of Mines.Ministry of Petroleum & Natural Gas.Ministry of Rural Development + Ministry of Science & Technology.Ministry of Statistics & Prog. Implementation.Ministry of'Comrnunications & Information Technology.National Aerospace Laboratories - Bangalore.National Atlas & Thematic Mapping Organisation - Kolkata.National Brain Research Centre - Gurgoan.National Bureau of Fish Genetic Resources (ICAR) - LucknowNational Bureau of Plant Genetic Resources. (ICAR)- New Delhi.National Centre for Agrl. Economics & Policy Research-New Delhi.National Centre for Antartic & Ocean Research. - Goa.National Centre for Biological SciencesNational Centre For Integrated Pest Management (ICAR)- New Delhi.National Cooperative Devt. Corpn GOI - New Delhi.National Council for Cement & Building Materials - Haryana.National Council for Teacher Education- Bangalore & New Delhi.National Crime Records Bureau- Min. of Home Affairs.National Dairy Devt. Board - New Delhi.National Fertilizers Ltd. - M.P., NIT, Jamsedpur, Raurkela.National Hydroelectric Power Corporation Ltd.

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Ordnance Cable Faetory-Chandigarh.Ordnance Factory Board - Kolkata. (5 Candidates in a workshop)Oil & Natural Gas Corporation Ltd. - Dehradun.Pasteur Instituteoflndia- Tamil Nadu.Physical Research Laboratory, Dept. of Space - GOI. - Ahmedabad.Power Grid Corporation oflndia Ltd., - New Delhi,Process & Product Development Centre - Min. ofSSI., -Agra.Punjab National Bank New Delhi. + Rajkumari Amrit Kaur College,DelhiRajendra Memorial Rech.lnstt. of Medical Sciences-(ICMR)- PatnaRajendra Agricultural Universiry- Bihar (8 Candidates in a workshop).Rajiv Gandhi Foundation - New Delhi.Recruitment & Assement Centre-Min. of Defence - New Delhi.Reserve BankofIndia- New Delhi.Regional Research Laboratory-CSIR-Jammu &Assam. + Rites LimitedS.YP. National Police Academy, Min. ofHomeAfTairs-Hyderabad.Saha Institute of Nuclear Ph~sics - Kolkata.SAMEER-Centre For Electromagnctics-Min. oflnf Tech=-Chennai.Satyajit Ray Film & Television Insu-Min. ofI & B. - Kolkata.Scientific Analysis Group (Defence R&D Orgn.) - Delhi.Singrauli Colliry- M.P. &A.P. + Slum & J. J Department (M.C.D.)Solar Jung Museum - Hyderabad,Sol id-state Physics Laboratory - DRDO, Min. of Defence - Lucknow.Software Technology Perk of India - Noida.Sports Authority of India. + State Bank ofBikaner & JaipurTechnical Teachers Training Institute- Bhopal.Tehrihydro Development Corporation Ltd.Telecorne Regulatory Authority oflndia- New Delhi.Terminal Ballistics Research Lab.-DRDO- Chandigarh.Tezpur University- AssamThe Automotive Research Association oflndia- Pune.The New India Assurance Company Limitcd - Mumbai.Tropical Forest Research Institute - Min. ofEnvt. & Forests - Jabalpur.Vehicle Rech. & Development Estt.-Min. of Defence -Ahmednagar.Victoria Memorial Hall- KolkataUniversity of Agricultural Sciences - Bangalore + University of Delhi.YWCAoflndia.

TEA/ COFFEE BREAK11:15AM to 11:30AM &03:}5 PM to 03:30 PMLUNCH01:00 PM to 02:00 PM

Including Breakfast & Dinner. The candidates haveThe venue of Work-

shop viz Hotel" The Connaught" is 3 KM from NewDelhi Railway Station. Metro Train is available fromKarol Bagh Metro Station to Rajiv Chowk Metro Sta-tion & back for your comfortable journey. TheConnaught Hotel is at a walking distance from RajivChowkMetro Station.

CERTIFICATEThe Institute issues Certificate of Participation on theconclusion of the programme.

OUR ASSURANCE

ABOUT CTSR

CTSR is a Society registered u'nder theRegistration of Societies Act. 1860. The functionalareas of our activity include not only study of therules of the Central Government in relation toCentral Civil Services and the rules of the CentralAutonomous Bodies/ Public Sector Undertakingsbut also study of the management systems with aview to initiating a campaign for streamlining themwherever. We have separate Divisions for ServiceRules, Financial Management, Management Services,Material Management and Labour Laws. The focusof our programmes on statutory rules is not onlyon equipping the Operating Staff at middle/juniorlevel to efficiently execute grassroot level tasks butalso on giving effective support in decision makingprocess by briefing the senior officers at the decisionmaking level (Heads of Personnel Divisions, Heads

Technical Workshopv on

CC Stress & Stress & Staff Development InImproving Enhancing Efficiency andBehavioral Skills of PS/PA and OfficeStaff" From 18th to zo- October, 2012

Next progratnme on this subjectFrom 06th to os- February, 2013

Venue" The Connaught "

37. Shaheed Bhavat Sinzh Marz,

0)

f- -

Our programme are conducted as per schedule andare never changed/postponed or cancelled. Eachcourseware pack of our Institute reflects our commit-ment to excellencein its content. Feedback received byus from the participants in our various programmeshas been qutoe curaging and acts as on impetus toimprove further at each stage.

Further enquiries and correspondence regarding ad-mission and other matters relating to the programmemay be addressed to:

Pooja RawatAdd!. Prog.Co-ordinator09999773672

V.P.AhujaDirector

GauravProg. Co-ordinator

0981041090309810001798

!n-house Training Programme are also orgranisedby us.

of offices, Drawing and Disbursing Officers andother Officers vested with powers to regulate servicebenefits, financial management operations andothers who assist the sanctioning authorities)Presentation on the rules and regulations iscombined with practical examples/case studies.

The organisation has a well equipped office andother infrastructure in a centrally located modernoffice complex at New Delhi.Our Objective: Upgradation cfstandards o/perfonnanceo/Central CivilServices,Employeeso/CentralAutonomousBodiesand Central Public Sector Undertakings asalso0/Prnate Sector.Our Strategy: Maintain high professional standards 0/training,Working Style: InnovativePublic Relations Policy: Honest and straightforwarddMiings.

(Adjacent to Shivaji Stadium),New Delhi-ll0 001

•Centre for Training & Social Research

Office Adderss;- 016, Plot No. 7,]anakiApartment,Sec.-22, Dwarka, New Delhi-110077

Phone:- 011-64163473,01164991978011-64664599,01165066174011-28052526 011 45087488Fax:-

E-mail: ctsr@ctsr.in/ctsr@live.comWebsite: www.ctsr.in

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THE NEEDThe field of Office Management has undergone a sea

change in the past decade. The emphasis on t~ansparencyand the right to information has generated ever increasingexpectation of the citizens from the Governmentorganizations. Coping up with changing environmentand attitude of the citizens is one of the greatest challengestoday. Ever increasing workload and its complexity callsfor a higher level of efficiency and effectiveness of thesupporting staff. This program has been designedaccordingly to enhance professional capabilities andto bring in a change in the approach and attitude of thePrivate Secretaries, Personal Assistants and other staffmembers playing a supporting role to the decision makers.

PROGRAMME COVERAGE

-- Changing role of Personal Staff in the emerging. ..SOClO-econorruc environment.

__ Pllhlic- ~aL~: c. . , r.· TT"·

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Cheques pf Outstation units will not be accepted.Substinltion of nominees can be permitted.

,DETAILS FOR ECS PAYMENTIndian Overseas Bank,Sector-12, R.K. Puram Branch,New Delhi-ll0022.CA Account No.: 173602000000410IFS Code: IOBA0001736MICR Code No.: 110020087Account Type: Current AccountPan No.: AAA TC 3590P

Each nomination should contain the followinginformation:-

1.2.3.4

Name & Complete Address of the Organisation.Name of the participants.Designation.nfhrp ~,.l,.lraoo m:.1.. Tal 1\.T~ /~~~ 1\.T~ JlJ J; _~~:l

Paras International" 5/25, W.E.A. Karol Bagh NearMaya Gitanjali Showroom (Main Ajmal Khan Road)New Delhi-110 005.Phone:- all 42503303 , 01142503304, Mob.:- 9312328922. '

It is clarified that the accommodation arrangementmade by CTSR in the "Hotel Paras International" isonly to assist the participants regarding their stay andis absolutely optional. Participants are free to stay atany other place of their choice and convenience.

ADMISSION PROCEDUREAdmission will be made on first come first served basisonly. Intimation regarding admission of the nomineeto the programme will be communicated as soon aspossible after the receipt of nomination.

PROGRAMME DURATION & SCHEDULEIt will be a Three days Technical Workshop from 18th to20th October, 2012 and will be conducted from 10 A.M..~ c; P l\jfAA:l •• Tl.~_~ ~.;111..~ 1,} ----:--- L.

of Visitors and Telephone calls.-- Office Procedure including-

• Filing System• Noting & Drafting• Records Management• Checks on Delays• Simplification of work & procedures.

-- Motivation -- Team Building-- Self Development -- Mind & Attitude-- Time Management -- Group Dynamics-- Interpersonal Relationship

NOMINATIONEach nomination, Residential/Non-residential, shouldbe accompanied by a Demand Draft of the requiredamount drawn in favour of "Centre for Training &Social Research" payable at New Delhi and shouldbe sent in advance alongwith the nomination. Payment[or Defence Employees will be received after completionof the course and submission of our pre-receipted Bills.

5.address.Residential address of the nominee with Phone/Mobile number.Academic qualifications.Experience.Details of Demand Draft/Cheque sent.Sponsoring authority's Name, Designation, Officeaddress & Tel. No.!Fax No. & E-mail address.

6.

1

7.8.

19.

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iFEESi ~~Residential: Rs. 9,000/- Per Candidate.

Residential: Rs. 16,000/- Per Candidate on TwinSharing Basis. The other nominee of the samegender should be from the same organisation other-wise he/she would be charged on Single Occupancy.

I

lSingle Occupancy:. Rs. 20,000/-Per CandidateCandidate opting for residential accommodation arerequested to go directly and stay inAiC rooms at "Hotel

~l' A •• -- -- A_ ---------,

each day. Each session will be of 75 minutes duration.

LAST DATERegistration for Residential accommodation is 16'hOct.,2012 and for Non-Residential is 17th Oct., 2012.

VENUEThe workshop will be held at Hotel "The Connaught"37, Shaheed Bhagat Singh Marg, New Delhi-1I0 00 I.(Tel:- 011-23364225)]

REPORTING TIMEThe participants are to report for Registration at 9:30A.M. at the venue Hotel" The Connaught ".

ARRANGEMENT BY USWorking Lunch, Tea/Coffee with Snacks, CourseMaterial, Pad, Pen, Bag/ Folder, Participation

I Certificate.