Central Coast Claims Assn News Network December 2013

www.CentralCoastClaims.org

A Professional Insurance Claims Organization

December 2013Volume XXI • Number VIII

Central Coast ClaimsAssociation News Network

Insuring The Insurer

Celebrating 20 Years with the CCCA!

At

Massimo’sItalian Restaurant

ThursdayDecember 5, 2013

5200 Mowry Ave Fremont, CA 94538

CCCA HAS MOVED TO

MASSIMO’S5200 Mowry Ave

Fremont, CA 94538

Join the CCCA for our annual

Join The CCCA for our annual Holiday Luncheon

HOliday Luncheon PartyCCCA to honor chosen charitable organizations while celebrating the season Bingo-Style this Thursday, December 5, 2013

Please bring a new, unwrapped, toy or book to contribute to the CCCA’s donation to Toys For Tots.

2 Central Coast Claims Association News Network • December 2013

SeCretaryJackie Mezeul

PW Stephens Environmental(510) 896-9065

[email protected]

2013 BoarD of DireCtorS

ViCe PreSiDenttammy Cothran

[email protected]

Rob MeyersEnvironmental Remedies

Speaker Chair

CCNC Reps: Voting - Ray Depa, Crawford & Co. & Shelly Lefore, Casualty Adjusters Guide, Inc. • Alt Voting - Bryan Harrison, Association News Network, Inc.

PaSt PreSiDentDenise Garcia

Polygon(408) 483-7370

denise.garcia @polygongroup.com

PreSiDentBob tucknottTucknott Electric Co.

(925) [email protected]

treaSurerShelly Lefore

Casualty Adjusters Guide(408) 782-5998

[email protected]

Steve Churchill Koning & Associates

Charitable Committee

Liza AndradeFRSTeam

Membership Chair

your Central Coast Claims association Board of Directors2013 offiCerS

Bryan Harrison Association News Network, Inc.

Charitable Committee

Kim MacFarlanePW Stephens Environmental, Inc.

Golf Tournament

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Central Coast Claims Association News Network • December 2103 3

Inside this issue

DECEMbER 2013 VOlUmE XXI . NUmBER VIII

Insuring The Insurer


The Central Coast Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the CCCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or CCCA. Both the publisher and the association assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertis-ing copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.CentralCoastClaims.org

© 1993-2013, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240 • fax 209.229.8328

Please submit articles for consideration by email, to: bryan Harrison, Publisher

[email protected] • 925.708.5569

For Advertising opportunities and information, contact: Lynna Harrison, New Accounts Manager

[email protected] • 831.246.2530

2013 CCCA Officers & Board of DirectorsDecember President’s message

CCCA Upcoming Events

Riera on Indoor Air Contamination Claims at November CCCACCCA 2014 Officers Elected

C.C.C.A.N.N. Services Directory

A.N.N. Job Connection

Join CCCA Online Now


The Central Coast Claims Association is on the move. We had 30 people in attendance today at our new trial venue for lunch, Massimos Ital-ian Restaurant, in Fremont. Everyone seemed to enjoy the event, and the faire. We had a great presentation from John Riera from American Air Testing Incorporated on indoor contamina-tion claims. Everyone thoroughly enjoyed his presentation and we learned a lot.

Our next event is a quick turn-around, this Thursday, December 5, 2013, back at Massimo’s. Please plan now to attend. This is our holiday party, so should be lots of fun. It is not our normal third Thursday of the month because of closeness to Christmas and other Holiday events. We will continue with what has become our tradition - Bingo! There will be appropriate prizes, hopefully you will bring raffle gifts to give away, and we will be giving toys to tots so please bring an unwrapped gift for a child and the Marine Corps will be there to take them away and distribute them.

I had a great year as your President, the Claims Association is growing, on the move and good things are looking ahead with our new President Joanne Dean.

Have a wonderful Holiday Season for you and your family.Sincerely, Your President 2013,

December message from 2013 CCCA President Bob Tucknott

Quick Turn-Around For Annual Holiday Party December 5th

2345

67

8

Robert A. Tucknott2013 CCCA PresidentTucknott Electric Company925-931-0800 • [email protected]

Bob Tucknott


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To Eliminate Mold, Asbestos & Other ContaminantsDon't Hold Your Breath

CCCA 2013-’14Luncheon Meetings at:Massimo’s restaurant 5200 mowry Ave Fremont, CA 94538

Calendar of EventsJoin the CCCA for our annual

HOliday PartyLuncheonThurs., December 5 - Holiday Party

The CCCA annual Holiday Luncheon party Sign-Up Now!Thurs., January 16, 2014 Luncheon Meeting Start the new year off right! Plan now to attend the first luncheon meeting of 2014, as the CCCA gears up for a year of growth and new commitment.

At the new CCCA venue:

Massimo’sItalian Restaurant

11:30 a.m. check-in 12:00 pm pm luncheon

Insurance Adjuster Members: $10 Insurance Adjuster Non-Members: $15

Associate Members: $35 Non-members or No Reservations: $45

OR, for payment by check or cash at the door, please RSVP with 2013 CCCA Secretary Jackie mezeul, of PW Stephens

Environmental, Inc.: 510-896-9065, or [email protected]

Purchase your lunch Now online: www.CentralCoastClaims.org

ThursdayDecember 5, 2013

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Central Coast Claims Association News Network • December 2103 5Indoor Contamination Claims Revealed at November CCCA

Longtime indoor air contaminants experts John Riera, of American Air Test-ing provided an indepth examination of the various elements at the November 21, 2013 CCCA luncheon meeting.

Longtime indoor air contaminants experts John Riera, of American Air Test-ing provided an indepth examination of the various elements at the November 21, 2013 CCCA luncheon meeting.

Riera, who carries a veritable laundry lists of certifications after his name (CIE, CMRS, CMC, CAC, LAI), started his business some twelve years ago, in his home town of San Francisco. His firm now has reportedly performed

more than 6,500 docu-mented indoor air quality inspections throughout the Bay Area. He managed to work through what could easily be considered not-for-mealtime subject mat-ter with no signs of queasi-ness from the crowd.

He discussed five ar-eas of work his company performs, stating that he

works with the FBI on fungi, invisible toxins, and such. The majority of his work, he said, comes from fire and water dam-

age, and sewage.He talked about the importance of getting to a claim site quickly,

stating “fish & insurance claims start to smell after 30 days”. Claims that take longer to identify, test, and remediate as necessary, he added, usually end up in court.

The best thing one can do, he said, is “listen to clients’ needs”.He also explained the need for an independent testing company, say-

ing “abatement companies are technically not supposed to do any testing”. Mr. Riera expressed the importance of adhering to the IICRC s520

standard guidelines, and showed some tools used in his work, including a Zefon air sample trapping device, and an Anderson Impactor.

H e t a l k e d about asbestos, and sewage/bacteria, commenting the the latter: “if you can smell it you’ve got a problem”.

Technology has shifted this in-

L-R: CCCA Treasurer Shelly Lefore; 2013 President Bob Tucknott; Secretary Jackie Mezeul; incoming 2014 President JoAnn Dean; and Speaker Committee Chair Rob Meyer at the November luncheon.

The election of 2014 CCCA officers was held at the start of the November 21, 2013 luncheon meeting. Nominations Committee Chair, Bryan Harrison, presented a proposed slate of officers, offered up nominations from the floor, and moved to close nominations, seconded by President Tucknott, who then called for a show of hands.

The unanimous election for your 2014 board is as follows:President: JoAnn Dean, SRI EnvironmentalVice President: Tammy Cothran, AAASecretary: Jackie Mezeul: PW Stephens Environmental, Inc.Treasurer: Shelly Lefore, Casualty Adjusters’ Guide of N. CA Imm. Past President: Bob Tucknott, Tucknott Electric Co.Congratulations to all, and thank you for your service to the orga-

nization. We look forward to a year of growth and development for the CCCA in 2014.

2014 Officers Elected at November Luncheon

CCCA Speaker Chair, Rob Meyer, presents a thank you gift card to November guest speaker John Riera.

CCCA Pres. Bob Tucknott welcomed the November crowd.

continued back page

By Bryan Harrison


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Central Coast Claims a.n.n. Services DirectoryThank you to all our paid CCCA Directory Listing Sponsors. Please let them know you saw them in the CCCA News Network.

P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane4047 Clipper Court www.pwstephensinc.com • (510) 651-9506Fremont, CA 94538 Fax (510) 651-7702RESTORATION MANAGEMENT COMPANY Water, Smoke & Environmental Specialists (800) 400-50581070 Commercial St., Ste 101 Fax (408) 436-1892San Jose, CA 95112 [email protected]

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Central Coast Claims Association News Network • December 2103 7

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mailto:[email protected]




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December 2013 Volume XXI • Number VIII

CenTral CoasT ClaIms as s o C I aT I o n

Join for 2014 Online!www.CentralCoastClaims.org

invite your associates


dustry, as so many others. Where not long ago, the standard testing method took a long time for just one sample, it’s now easy to take 30-40 samples quickly with a Gamma radiation gun.

He advised, generally, to change water pipes from lead to copper.“Breathing - we take 20,000 breaths/day, he stated.” The turnout for the first luncheon meeting at Massimo’s surpassed

expectations, with some 30 people gathering for the tasty buffet italian lunch. All are encouraged to secure their spot for the Holiday Luncheon Party this Thursday, December 5th. Go to: www.CentralCoastClaims.org to purchase, or contact CCCA Secretary, Jackie Mezeul, at: 510-896-9065, or [email protected] .

Congratulations to November meeting 50/50 raffle winner, Rob Meyer!

Riera at November CCCAContinued from page 5

http://www.CentralCoastClaims.org

Central Coast Claims Assn News Network December 2013

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