Case Study: New Orleans and Minneapolis, a Tale of Two Cities · Credentialing of Volunteers...

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Case Study: New Orleans and Case Study: New Orleans and Minneapolis, a Tale of Two Minneapolis, a Tale of Two Cities Cities Carl H. Schultz, MD Carl H. Schultz, MD Professor of Emergency Medicine Professor of Emergency Medicine Director, Disaster Medical Services Director, Disaster Medical Services UC Irvine School of Medicine UC Irvine School of Medicine

Transcript of Case Study: New Orleans and Minneapolis, a Tale of Two Cities · Credentialing of Volunteers...

Page 1: Case Study: New Orleans and Minneapolis, a Tale of Two Cities · Credentialing of Volunteers Emergency System for Advanced Registration of Volunteer Health Professionals (ESAR-VHP)

Case Study: New Orleans and Case Study: New Orleans and Minneapolis, a Tale of Two Minneapolis, a Tale of Two

CitiesCities

Carl H. Schultz, MDCarl H. Schultz, MDProfessor of Emergency MedicineProfessor of Emergency Medicine

Director, Disaster Medical ServicesDirector, Disaster Medical ServicesUC Irvine School of MedicineUC Irvine School of Medicine

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

OverviewOverview

Need for Scientific InquiryNeed for Scientific InquiryMeasuring effectivenessMeasuring effectiveness–– Mass casualty triageMass casualty triage–– Credentialing of volunteersCredentialing of volunteers–– Leadership education and trainingLeadership education and training

Page 3: Case Study: New Orleans and Minneapolis, a Tale of Two Cities · Credentialing of Volunteers Emergency System for Advanced Registration of Volunteer Health Professionals (ESAR-VHP)

UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

TriageTriageNo clear evidence that triage is useful, No clear evidence that triage is useful, but assume is axiomaticbut assume is axiomaticScience supporting civilian mass Science supporting civilian mass casualty triage is in its infancycasualty triage is in its infancy–– Reliable/reproducibleReliable/reproducible–– Applicable to entire populationApplicable to entire population–– Evidence basedEvidence based–– Performance characteristicsPerformance characteristicsOUTCOMEOUTCOME

Page 4: Case Study: New Orleans and Minneapolis, a Tale of Two Cities · Credentialing of Volunteers Emergency System for Advanced Registration of Volunteer Health Professionals (ESAR-VHP)

UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

TriageTriageReliable/reproducibleReliable/reproducible–– START TriageSTART Triage

Different people triaging the same victims Different people triaging the same victims place them in the same triage classification place them in the same triage classification –– interraterinterrater reliability reliability Tested in simulations and in individual Tested in simulations and in individual patients and found to produce consistent patients and found to produce consistent results across professions.results across professions.Not tested in actual disastersNot tested in actual disasters

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

TriageTriageApplicable to entire populationApplicable to entire population

–– START Triage START Triage –– applies to adults but not applies to adults but not small childrensmall children

Use of respiratory parameters Use of respiratory parameters –– Normal < 30Normal < 30Mental statusMental status–– Normal: follows commandsNormal: follows commands

–– JumpSTARTJumpSTART –– modifies START to modifies START to accommodate needs of childrenaccommodate needs of children

Normal respiratory rate 15 Normal respiratory rate 15 -- 4040Mental status measure by AVPU Mental status measure by AVPU

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

TriageTriage

Evidence basedEvidence based–– START: ability to follow commandsSTART: ability to follow commands

Motor component of GCS correlates well Motor component of GCS correlates well with risk of death, and is as good as RTS with risk of death, and is as good as RTS and full GCS in predicting outcomeand full GCS in predicting outcomeGMR of 6 = can follow commands. GMR of 6 = can follow commands. Predicted good outcome. Predicted good outcome. Score of 1Score of 1--5 predicted worse outcome5 predicted worse outcome..

–– Respiratory rateRespiratory rate…….not so good.not so good

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

TriageTriagePerformance characteristicsPerformance characteristics–– Issues of tool performance Issues of tool performance vsvs provider provider

performanceperformanceIn evaluating accuracy of a triage tool, In evaluating accuracy of a triage tool, study must differentiate between validity of study must differentiate between validity of tool and if providers applied it correctlytool and if providers applied it correctly

–– Testing under real conditions, not simulations Testing under real conditions, not simulations or surrogate situationsor surrogate situations

–– Does disaster triage correctly identify victims Does disaster triage correctly identify victims (are reds really red?)(are reds really red?)

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

TriageTriageSTART Triage: April 23, 2002 START Triage: April 23, 2002 –– collision between two trainscollision between two trains–– 162 victims triaged by START162 victims triaged by START–– Outcome criteria used to calculate triage accuracyOutcome criteria used to calculate triage accuracy–– Red criteria: 100% sensitive, 85% specificRed criteria: 100% sensitive, 85% specific–– Yellow criteria: 57% sensitive, 12% specificYellow criteria: 57% sensitive, 12% specific–– Green criteria: 48% sensitive, 84% specificGreen criteria: 48% sensitive, 84% specific

Would a Would a ““gestaltgestalt”” system be better?system be better?–– MinneapolisMinneapolis–– IsraelIsrael

Page 9: Case Study: New Orleans and Minneapolis, a Tale of Two Cities · Credentialing of Volunteers Emergency System for Advanced Registration of Volunteer Health Professionals (ESAR-VHP)

UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

Credentialing of VolunteersCredentialing of Volunteers

Emergency System for Advanced Registration of Emergency System for Advanced Registration of Volunteer Health Professionals (ESARVolunteer Health Professionals (ESAR--VHP)VHP)–– Designed to meet needs of hospitalsDesigned to meet needs of hospitals–– StateState--based standardized systembased standardized system

Advanced registration of volunteersprovides verifiable, up-to-date information about volunteer identity and credentials

– Permits sharing of personnel across state lines, addresses liability and worker’s comp

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

Credentialing of VolunteersCredentialing of Volunteers

Issues with ESARIssues with ESAR--VHPVHP–– Its expensiveIts expensive

$10 million expended thru 2005$10 million expended thru 200520062006--2007 cost estimates for2007 cost estimates for California alone = $850K. CostsCalifornia alone = $850K. Costs for subsequent years = $335Kfor subsequent years = $335K? Millions for the entire country? Millions for the entire country and for how long and for how long

Page 11: Case Study: New Orleans and Minneapolis, a Tale of Two Cities · Credentialing of Volunteers Emergency System for Advanced Registration of Volunteer Health Professionals (ESAR-VHP)

UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

Credentialing of VolunteersCredentialing of Volunteers

Issues with ESARIssues with ESAR--VHPVHP–– StateState--basedbased

Level of provider expertise can vary Level of provider expertise can vary state by statestate by state

––Makes resource typing difficultMakes resource typing difficult––Type 1 versus Type 2Type 1 versus Type 2--44

Inherent delays in activating, mobilizing, Inherent delays in activating, mobilizing, and delivering personneland delivering personnel

–– Take years to implement fullyTake years to implement fully

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

Credentialing of VolunteersCredentialing of VolunteersIssues with ESARIssues with ESAR--VHPVHP–– Each state must:Each state must:

–– Design and maintain systemDesign and maintain system–– Register volunteersRegister volunteers–– Recruit and sustain participationRecruit and sustain participation–– Collect credentialing informationCollect credentialing information–– Support system useSupport system use

A whole new bureaucracy?A whole new bureaucracy?–– DonDon’’t we already do this?t we already do this?

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

Credentialing of VolunteersCredentialing of Volunteers

Implement a hospitalImplement a hospital--based credentialing system based credentialing system Create database of all practitioners in good standing Create database of all practitioners in good standing from current hospital stafffrom current hospital staffInformation already exists at each hospital. It just Information already exists at each hospital. It just has to be combined in a single databasehas to be combined in a single databaseControlled by county and shared with all hospitalsControlled by county and shared with all hospitalsCan be shared by counties during a disasterCan be shared by counties during a disasterNow each practitioner is credentialed all hospitalsNow each practitioner is credentialed all hospitalsRapid, cheaper, more efficientRapid, cheaper, more efficient

Are there other alternatives?

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

Leadership Education & TrainingLeadership Education & Training

WhoWho’’s in charge?s in charge?What do they know?What do they know?Lessons learned?Lessons learned?–– Not scienceNot scienceEmerging approachEmerging approach–– Masters degrees in public health, urban Masters degrees in public health, urban

planning, and disaster managementplanning, and disaster management–– Bachelor of science degreesBachelor of science degrees–– Certificate programsCertificate programs

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

Leadership Education & TrainingLeadership Education & Training

Standardized curriculum?Standardized curriculum?–– Comprehensive emergency management Comprehensive emergency management

(Philadelphia Univ.)(Philadelphia Univ.)–– Public health (George Washington Univ.)Public health (George Washington Univ.)–– Emergency/disaster management (SUNY Stony Emergency/disaster management (SUNY Stony

Brook)Brook)–– EMS (MCP Hahnemann University)EMS (MCP Hahnemann University)–– Public policy (UC Irvine)Public policy (UC Irvine)–– Terrorism (Georgetown Univ.)Terrorism (Georgetown Univ.)–– Disaster medicine (European Masters in DM)Disaster medicine (European Masters in DM)–– Threat /response management (Univ. of Chicago)Threat /response management (Univ. of Chicago)

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

Leadership Education & TrainingLeadership Education & Training

Outcome measurements?Outcome measurements?–– Performance during disasters Performance during disasters -- metrics metrics

difficult butdifficult but……Reduction in preventable errorsReduction in preventable errorsReduction in repetitive nature of Reduction in repetitive nature of ““lessons lessons learnedlearned””..Reduction in deaths/injuriesReduction in deaths/injuriesReduction in costsReduction in costs

–– In the meantime, requiring formal training for In the meantime, requiring formal training for positions in management would be nicepositions in management would be nice

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

THANK YOU!THANK YOU!

QUESTIONS?QUESTIONS?Carl Schultz, MDCarl Schultz, MD

[email protected]@uci.edu

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

ReferencesReferences1.1. Schultz CH, Stratton SJ: Improving Hospital Surge Capacity: Schultz CH, Stratton SJ: Improving Hospital Surge Capacity:

A New Concept for Emergency Credentialing of Volunteers. A New Concept for Emergency Credentialing of Volunteers. Ann Emerg Med 2007;49:602Ann Emerg Med 2007;49:602--609.609.

2.2. Schultz CH, Koenig KL: State of Research in HighSchultz CH, Koenig KL: State of Research in High-- consequence Hospital Surge Capacity. Acad Emerg Med consequence Hospital Surge Capacity. Acad Emerg Med 2006;13(11):11532006;13(11):1153--1156. 1156.

3.3. Hick JL, Hanfling D, Burstein JL, et al. Health care facility anHick JL, Hanfling D, Burstein JL, et al. Health care facility and d community strategies for patient care surge capacity. community strategies for patient care surge capacity. Ann Ann Emerg MedEmerg Med. 2004;44:253. 2004;44:253--261.261.

4.4. Hick JL, OHick JL, O’’Laughlin DT. Concept of operations for triage of Laughlin DT. Concept of operations for triage of mechanical ventilation in an epidemic. Acad Emerg Med. mechanical ventilation in an epidemic. Acad Emerg Med. 2006; 13:2232006; 13:223––9.9.

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UC Irvine School of MedicineUC Irvine School of MedicineDepartment of Emergency MedicineDepartment of Emergency Medicine

ReferencesReferences5.5. Garner A, Lee A, Harrison K, Schultz CH: Comparative Garner A, Lee A, Harrison K, Schultz CH: Comparative

Analysis of MultipleAnalysis of Multiple--Casualty Incident Triage Algorithms. Casualty Incident Triage Algorithms. Ann Ann EmergEmerg Med 2001;38:541Med 2001;38:541--548. 548.

6.6. Cone DC, Koenig KL: Mass casualty triage in the chemical, Cone DC, Koenig KL: Mass casualty triage in the chemical, biological, radiological, or nuclear environment. biological, radiological, or nuclear environment. EurEur J J EmergEmerg Med 2005;12:287Med 2005;12:287--302.302.

7.7. RisaviRisavi BL, BL, SalenSalen PN, Heller MB, PN, Heller MB, ArconaArcona S. A twoS. A two--hour hour intervention using START improves prehospital triage of intervention using START improves prehospital triage of mass casualty incidents. mass casualty incidents. PrehospPrehosp EmergEmerg Care 2001; 5:197Care 2001; 5:197–– 199.199.

8.8. Kahn C, Schultz CH, Miller K, Anderson, C: Does START Kahn C, Schultz CH, Miller K, Anderson, C: Does START Triage Work? An OutcomesTriage Work? An Outcomes--Level Assessment of Use at a Level Assessment of Use at a Mass Casualty Event. Mass Casualty Event. AcadAcad EmergEmerg Med 2007;14, Med 2007;14, SupplSuppl 1:S121:S12--S13 S13