Capability Document

www.datamatics.com

Datamatics

DATAMATICS EXPERTISE IN

IT SERVICES

5th July 2007

www.datamatics.com

Datamatics

11.. IInnttrroodduuccttiioonn � A global IT Software Services company with 30+ years of experience � 5000 Employees worldwide

� Operating in 58 countries across the globe � 1200 Projects in 16 languages � 100 Mn USD � 11 ODC’s

� 5 Development Centers

www.datamatics.com

Datamatics

22.. QQuuaalliittyy AAccccrreeddiittaattiioonnss

33.. TTeecchhnnoollooggyy AAlllliiaanncceess

www.datamatics.com

Datamatics

44.. DDaattaammaattiiccss SSeerrvviiccee OOffffeerriinnggss

44..11 DDaattaammaattiiccss BBrreeaaddtthh ooff SSkkiillllss

www.datamatics.com

Datamatics

44..22 RReemmoottee DDeevveellooppmmeenntt CCeenntteerrss ((RRDDCC))::

• Datamatics has state of the art infrastructure of global standards

� Over 50,000 square feet of ramp-ready office infrastructure � Over 100 Servers from HP, DG, SUN, DEC & IBM. IBM Mainframes (IBM

S390), IBM Minis (AS/400 & RS 6000), NCR Mainframes & Minis

� Over 1000 Workstations from HP, Compaq & other leading brands � Several high-speed Leased lines � IPLC & VPN Circuits for client facility connectivity

� Satellite & VSAT links � Video Conferencing facility via ISDN � Sophisticated hardware with over 1 Terabyte of disk storage capacity

• Offices in London, Frankfurt, Geneva, New Jersey, New Hampshire, Massachusetts,

Mumbai, Bangalore • Dedicated offshore development centres in Mumbai and Bangalore

www.datamatics.com

Datamatics

55.. DDaattaammaattiiccss'' CCoorree AArreeaass ooff EExxppeerrttiissee iinn IITT SSeerrvviicceess

www.datamatics.com

Datamatics

55..11 SSnnaappsshhoott ooff CCoonnttrraaccttoorr AAssssiiggnnmmeennttss wwiitthh ddiiffffeerreenntt cclliieennttss

A. UK & Europe End-Client Location Project Package / Tools /

Technologies Offshore Activity

MMO2 Hursley Testing WinRunner,

LoadRunner, etc

Yes

MMO2 Hursley Reports Analysis

Oracle DBMS No

Reuters London O2C Siebel – Design, Analytics, Config.

Yes

NTL Winersh Cramer Java, Cramer No

Rabobank Netherlands Siebel Siebel – Design, Configuration

No

Heinz Manchester Ariba Ariba design and development

Yes

Heinz Manchester ERP MFG Pro Yes

Boots Nottingham Websphere, J2EE

J2EE, Websphere design, dev.

No

MMO2 Preston Brooks Helpdesk Support

Billing application support – Geneva

No

RBS Edinburgh System migration

Websphere 4.0 to 5.0 migration

No

B. USA

End-Client Project Package / Tools / Technologies

Remote Activity

ADVO Oracle Apps Oracle Apps No

US AMS Web technology Web technology No

Worldspan System Admin System Admin Yes

Sprint Various Oracle DBA, Teradata

Yes

Hitachi Informatica Informatica No

GM GM SAP Oracle Apps No

Medtronics Oracle Apps Oracle Apps No

Servicelink 2000

Java Java Yes

New York Life Oracle DBMS Oracle DBMS No

Merrill Lynch Oracle Apps Oracle Apps No

Lucent Oracle DBMS Oracle DBMS Yes

Store of Tomorrow

Testing Testing No

www.datamatics.com

Datamatics

C. Offshore & Other Assignments End-Client Project Package / Tools /

Technologies Vodafone Siebel Siebel

Nestle Various SAP ABAP, Informatica,

Business Objects Data Integrator

Services Portfolio Informatica Informatica

Helpnow Java Java

MEDCO Java Java

Empire Core Mainframe Mainframe testing

Panasonic Various Mercator, EDI, Gentran

Ericsson Oracle Oracle PL/SQL, Discoverer,

D2K

Texas Partition 2 Oracle PL/SQL, Developer

Handleman Oracle Apps Oracle Apps tech

Partner Commerce Development Unix, C++

Celestica Oracle Oracle technologies

Unilever Siebel Siebel EIM/Config.

Bharathi Telecom Various Oracle Apps Tech – HRMS, Ascential Datastage, VB-Oracle, ASP-Java, Oracle

Apps. Func.

Amerisource Bergen

Testing Winrunner

Origin Energy Siebel Siebel EIM

ABC Partition Tool Testing Loadrunner

GM Holden Siebel Siebel Config.

AODT Siebel Siebel Siebel Config & Actuate Reports

APC Siebel Siebel EAI

www.datamatics.com

Datamatics

66.. DDaattaammaattiiccss'' EExxppeerrttiissee iinn RReessoouurrcciinngg

66..11 RReessoouurrccee CChhaannnneellss � Datamatics has 20 recruiters, 1 Senior Resource Manager, and 3 sales professionals

based in Bangalore dedicated towards working on requirements across the globe. Datamatics has global presence for supporting these requirements.

� 15 recruiters’ dedicated recruitment team for US. � Datamatics Staffing Services – 180 Recruiters and associates across the globe.

� The mode to acquire talent is through advertisements in newspapers, magazines, and websites.

� Tie-up with several active placement consultants, with live databank of resumes.

� DOST - Employee Referrals. � Campus recruitments with the best engineering, technical and business schools. � Internal promotions, career development & succession planning.

66..22 TThhee BBeenncchhmmaarrkk RReeccrruuiittmmeenntt PPrroocceessss

Datamatics strictly follows the following predefined process so that lead time between request and response is minimal and hit ratio is maximum.

www.datamatics.com

Datamatics

66..33 DDeelliivveerryy PPrroocceessss

www.datamatics.com

Datamatics

77..CCaassee SSttuuddiieess: 77..11TTiimmee && MMaatteerriiaall 7.1(a) Computer Sciences Corporation(CSC)

Client: Computer Sciences Corporation (CSC)

CSC: � Founded in 1959 � 79,000 employees � Operates in 80 countries

� $14.9 billion in FY07 revenue � NYSE symbol: CSC

Datamatics Engagement Datamatics is one of the preferred vendor for CSC’s contract staffing needs. Datamatics supplies to CSC with highly skilled technical contractors to work for most of CSC’s

prestigious client projects which includes Banking & Finance, Agriculture, Life Sciences, Helpdesk & Support and consulting business. In a period of just 9 months Datamatics has been able to put maximum number of contractors among CSC locations.

Recruitment Infrastructure: � 20 Recruiters � Geography Spread: Bangalore, Mumbai, Hyderabad, Chennai, Kolkata, Delhi

� Five Technical Panels (Java, Mainframe, SAP, Oracle, Siebel) � Dedicated servers for Online Testing � Highly skilled bench strength across technology verticals.

Business Case: In 3 months time Datamatics headcount at CSC rose from 6 to 67. This has been done by refining the recruitment process and by taking proactive steps in hiring highly skilled and

talented resource pool. Normal obstacles like “No Shows”, “Attritions” and process bypass was brought down by 12% from 40% to 28%. Datamatics People Policy as a PCMM 5 organization played a major role in cutting down attrition rate drastically and making

recruiters more candidate friendly actually helped in combating “No Shows”. Resources are provided with pre interview assistance to take care of their weaker areas, regular follow-up to make them comfortable and travel & accommodation assistance if the resource is from outstation before an interview. As a countermeasure and security Datamatics follows the

www.datamatics.com

Datamatics

policy of collecting academic and identification papers in original from the candidate and does not forward any resume to clients unless those are collected.

As a typical case where CSC needed 30 Mainframe resources for its AT&T project. Time frame to get all the resources was 3 weeks. The same exercise was repeated each time and

every time whenever there was any significant resource requirement from CSC.

Resource Break up:

Selection Process: CSC strictly follows a stringent selection mechanism which includes first hand resume selection, telephonic interview and a Face 2 Face round.

CSC

Selection

Process Criteria

Qualification ( Only

BE/Btech/MCA)

Skill Matrix: Matching The Skills

Duplication Check

Step 1

Profile Short listing

Repeater Check

Technical Aptitude Step 2 Telephonic Interview

Attitude

Aptitude Test ( Written)

Technical Competency Test(Written)

Technical Interview

Step 3

F2F Interview

HR Round

Team Size

Tech Lead

Sr Developers Developers

30 3 6 21

www.datamatics.com

Datamatics

Datamatics Response

Week 1 Week 2 Week 3

Day1 Sourcing Resume

Short listed Profiles Sent to CSC

Short listed Profiles Informed to Datamatics

Day2 Sourcing Resume CSC Evaluation and Short listing Candidate Follow Up

Day3 Sourcing Resume CSC Evaluation and Short listing

Logistics and Accommodation Arranged for Outstation Candidates

Day4

Datamatics

Internal Screening

CSC Evaluation and

Short listing

Pre Interview assistance to candidates

from technical Panel

Day5

Datamatics Internal Screening

CSC Evaluation and Short listing

Pre Interview assistance to candidates from technical Panel

Day6 F2F round for first 40 short listed profiles

Day7 F2F round for rest 40 short listed profiles

Final Outcome

Team

Lead

Sr

Developer Developer Total

Total Resume

Submitted 20 30 70 120

CSC Shortlisted

profiles 8 22 50 80

Final Selection 2 6 21 29

No of Open

Positions 3 6 21 30

Hit Ratio 66% 100% 100% 96%

www.datamatics.com

Datamatics

7.1(b) SSAAPP RRoolllloouutt

CLIENT: HLL About the company Hindustan Lever Limited (HLL), 51.6% subsidiary of Unilever Plc, is the largest FMCG Company in the country, with a turnover of USD 2.5B. The company has a dominating market share in most categories that it operates in such as toilet soaps, detergents, skincare, hair care, color cosmetics, etc. It is also the leading player in food products such

as packaged tea, coffee, ice cream and other culinary products.

Business Process HLL owns around 1300 brands with around 10000 product ranges, which it markets through the chain of dealer/ retailers called RS (Redistribution Stockiest), who are catered from the

various C&FA network spanned throughout the country. RS places the order through the portal and is supplied from the depots / Factories which are the sales points. These products are sourced from the 2P and 3P vendors apart from the own factories of HLL.

HLL operates through the COP (Central Order Processing) office in Chennai, which processes the order received from the RS and also is responsible for the allocation of the stock, and

placing the sourcing projection to the factories.

Project Synopsis

The scope of this project is to meet the increasing needs of HLL by adopting an enhanced and advanced technology based ERP to facilitate its process. HLL opted SAP to supplement

its older ERP package MFG-PRO. According to the business and operations, HLL implemented SAP R/3 modules like SD, MM, FI-CO, WMS, BIW, APO and SOLUTION MANAGER.

IBM/Datamatics carried out the implementation across all the Branches and Sales points, namely Depots and Factories. The Customization and Configuration was done on the basis

of the previous ERP – MFG-PRO and care has been taken to fulfill the Business needs and requirements of HLL.

www.datamatics.com

Datamatics

Software Platform for the project

SAP R/3 ECC 5.0 version

BIW 3.5 version

Roles and Responsibilities Handled Roles

� Extensive traveling to Client place for Rollout and Implementation activities of WMS and Non -WMS depots including HHT operations in fully mechanized depots and direct dispatch factories.

� Involved in Pre Rollout cut over activities: Co-ordination of Data Migration,

adhering to the checklist activities before rollout as stipulated. � Coordinating rollout activities at the depot and factory level before Sign-off from

the Client. � Preparation of end-user manuals and Impart Training to super user’s and end users

at various levels. � Post rollout support and handholding at client’s place.

Responsibilities Handled. Pre-Rollout Activities

� Co-Ordination with backend team for Data migration. � Handling Rollout activities at depot and factories: Infrastructure Readiness,

resource readiness, warehouse compliance in terms of bin structuring etc., and production compliance at factory level.

� Participated in cut over planning activities for the GO-LIVE. � Involved in the UAT (User Acceptance Testing) along with the end-users for the

testing of various scenarios. � Coordinating with end-user to check the authentication of data migration for

Customer master, outstanding and material stock during blackout period. � Done the mock testing in the mock (Replica of Production Server) client before Go

Live. � Involved in complete co-ordination of WMS Depot activities including Mechanized

depot rollout. � Imparting end-user training at both depot level as well as the Factories. � Prepared user training documentation.

Post Rollout Activities

� Extending support to end-user. � Handling day-to-day issues at client’s place and escalating to backend if necessary. � Setting up of Day –end activities to be carried out EOD, and co-ordination on the

same for follow-up. � Supporting the end-users in carrying out all warehouse related activities across

different HLL Warehouses in India. � Preparing post rollout WMS process flow charts, user-documentation in respective

warehouses.

www.datamatics.com

Datamatics

77..22 PPrroojjeeccttss

7.2(a) Client: Mindtree Consulting

MindTree Consulting Limited is an international IT consulting company that was started in

1999. Currently headquartered in Bangalore, India, it has 3 development centers in India and 15 offices spread across Asia, Europe and the United States. The company has more

than 4000 employees. MindTree crossed USD 100 million in revenues in April 2006; the fastest Indian IT Company to achieve the target. MindTree is also the world's youngest company to be assessed at both CMMi and P-CMM.

Project: WEBdynpro based Project Management tool integrating SAP backend with a user-friendly Enterprise Portal

The Company needs a user-friendly enterprise portal, with some of SAP PS functionalities. The portal should interact with SAP R/3 back end, to display and edit the functionalities and thereby help the end user avoid R/3’s intricacies on direct log-on. The portal should have

the look and feel of MS Project. The data to be made available on the screen should be sourced from SAP transactions. The Project Manager who logs into his homepage should be able to access the data and edit it wherever applicable. Thereby he will be able to control the resource allocation part of the project and observe its progress.

www.datamatics.com

Datamatics

Solution:

Based on the client’s requirements, Datamatics has developed a solution using

Webdynpro .The portal which will be displayed via a link in the customer internal website will have all the data and interactions necessary for the client

• The data to be displayed and edited will be sourced from SAP back end Tables,

Structures and Functional Modules. • The import and export fields in the Functional modules will be marked for all relevant

data and this will be utilized for front end data management.

• The front end will be developed with Webdynpro JAVA • For fields with no existing Tables, temporary tables may be created to store data • The GANTT chart will be displayed in the Webdynpro by hard coding it with the data

available on screen

• Screen level validations will be given to ensure the data that is being entered to the back end will be error free. Upon encountering an error during updating, the whole process will be terminated.

• Once a project is loaded in the front end the same will be locked out for editing in the back end. It will be available for viewing though.

Benefits:

• A solution, which can be marketed as an integrated package, simplifying the various

functionalities of SAP PS and thereby minimizing effort spent on understanding them. • The product can be linked to the company’s existing internal portal server.

• The project manager can control his projects by sitting anywhere in the world. • Performance of the system improves, as the user doesn’t have to run heavy SAP

routines.

• Each and every transaction code needn’t be memorized by the user • As the actual product is a portal, it will be accessible from anywhere in the world

through a URL. • As the product is a stand alone it will increase the performance of the whole system

as it avoids direct logons.

Technology SAP Netweaver 2004

• Enterprise Portal 6.0 • Web application Server 6.4 • Netweaver Developer Studio

SAP R/3 4.6C • Project Systems

www.datamatics.com

Datamatics

88..22.. ((bb)) CClliieenntt:: MMaannuuggiissttiiccss Manugistics Group, Inc. (NASDAQ: MANU) is a leader in delivering innovative pricing and supply chain software solutions. Today, more than 1,200 clients trust Manugistics to help

them reduce costs, increase revenues and enhance margins. The company provides comprehensive solutions for supply chain management, service and parts management, pricing and revenue optimization, and supplier relationship management. Its clients include industry leaders such as AT&T, Amazon.com, BMW, Boeing, Caterpillar, Circuit City, Coca-

Cola Bottling, Continental Airlines, DaimlerChrysler, Diego, DuPont, Fairchild Semiconductor, Ford Motor Company, General Electric, Harley-Davidson, Hewlett-Packard, Lockheed-Martin, Nestle, Radio Shack, Unilever, and the United States Department of Defense.

Datamatics Engagement Datamatics is associated with Manugistics for more than 3 years now. We have established a dedicated Offshore India Development Center (IDC) for carrying out different product

development & support activities for Manugistics. Our engagement extends beyond a role of “co-developer” also. We are the preferred Consulting, Implementation & Reselling partners of Manugistics.

IDC Infrastructure � Floor Space of more than 2000 sq. ft

� Seating Capacity of 80+ people

www.datamatics.com

Datamatics

Scope of Activities

1.Product Development � Ver 7.x Networks Transportation Module

2. Maintenance

� Entire ver. 6.x Networks Supply Chain Suite

3. Testing � Certification/Validation against standards � Development Support / Bug Fixing � Internationalization/Localization � Interface building

� Version maintenance � Porting Services (Windows to UNIX & UNIX to UNIX)

4.Customization Services � Product specific customizations as per end-users requirements

� Maintenance of customization patches

The Benefits � Availability of supply chain/ manufacturing domain knowledge � Speedy ramp-up

� Technical consultants APICS certified � 24 X 7 operations facilitates faster response time � Significant Cost Benefits as depicted in the diagram

www.datamatics.com

Datamatics

99.. DDaattaammaattiiccss PPaarrttiiaall CClliieenntt LLiisstt

www.datamatics.com

Datamatics

Capability Document

Documents

Transcript of Capability Document