KPMG Business Academy

25-26 October 2017

Dubai

Business process management

Business Process Modeling, Analysis and Improvement

Review Analyze

Business processes management

Key learning benefits:

current trends and

practices within

business process

management

existing processes

within your organization

and develop effective

techniques to improve

them

Explore

emerging approaches

and methodologies in

process design and

implementation

Meet your course leaders

Vivek Seshadri

Associate Director I Business

Process Services

KPMG in the Lower Gulf

Vivek is an Associate Director within

KPMG UAE Consulting practice

specializing in advising and delivering

complex solutions and projects across

real estate, financial services and public

sector entities. While his specialization

is in Business Process Management, he

has acquired solid experience in

strategy development, business

planning and feasibility studies, PMO

establishment and operation and

economic advisory.

Vivek has assisted real estate

organizations in formulating their

strategic and operational policies,

development of business processes and

in executing projects on operational

efficiency enhancement. He has also

been involved in various other core roles

and responsibilities, such as reviewing

and improving an organization’s policies

and procedures, managing business

process design for core and support

functions and assisting in the creation of

a Process Governance framework for a

whole organization.

Gopalakrishnan Hariharan

Principal Consultant I Business Process

Services

KPMG in the Lower Gulf

Gopal is a Principal Consultant within

KPMG UAE’s Consulting practice with

over 10 years of experience, and

specializes in business process

management, process re-engineering,

developing policies and procedures as

well as process optimization. He has

worked extensively with several clients

across various sectors in the UAE, Oman

and KSA. Some of his relevant

engagements involved developing and re-

engineering business processes for

leading companies in the UAE including

developing a Process Governance

framework for a whole organization,

developing an Integrated Asset

Management System (organization,

process and technology design) and an

Asset Management Improvement

Strategy for a leading waste water

authority in Oman, designing optimized

management processes, policies and

procedures for key departments of a

Federal Government Authority in UAE,

and assisting in the implementation of

newly designed processes.

Gopal was also the Business Process

Management subject matter expert for

the establishment of a BPM system for a

leading global Oil and Gas company in the

UAE.

Business processes management

Day one

— Introduction to Business Process

Management

— What is a process?

— How to best manage your current

processes?

— How to govern the process assets

within an organization?

— Current treads in process management

— What are the process design

methods available today?

— Technology solutions for business

process management

— Notations and design protocols

— Process analysis and methods

— What is process analysis?

— Value of process analysis

— The KPMG Method for Process

analysis

— Process analysis techniques

— Case study

Day two

— Process modeling – towards designing a

practical process

— Approach to process modelling

— Good practices

— Case study

— Emerging trends in process design and

implementation

— Leveraging technology

— KPMG Digital Labor solution

KPMG is a leading process re-engineering consulting firm in the region. We have a strong team of

consultants who bring strong industry experience from around the globe and are trained and certified

in Six Sigma and Lean. This course is an introduction to business process management, analysis and

modeling. Attendees of the course will develop a strong understanding of the current trends in process

management, leading practices to be adopted in managing the processes of their business as an

evolving asset, the methods and tools that can be used for process analysis and an introduction to

process modeling.

Course overview

Who should attend

This course is designed for business professionals ranging from analysts to manager levels dealing

with:

— Organizational development

— Corporate excellence

— Business process management

— Service delivery management

— Performance improvement

Business process modeling, analysis and improvement

25-26 October 2017

8:30am-4:30pm

Dubai

Early bird (before

25 September 2017)Participant fee

US$1,695 US$1,895

Three ways to register:

Certificate

Participants who attend all sessions will be awarded a

KPMG certificate of attendance.

Payment

To reserve a seat for this course, please complete a

registration form and pay the full fees before the due

date. All registrations are subject to acceptance by

KPMG and will be confirmed in writing.

Cancellation

If after having registered and paid for a place you are

unable to attend the course, a substitute delegate is

welcome to attend in your place. Attendance cancelled

seven days or less before the course begins are payable

in full.

KPMG reserves the right to cancel this course, change

its date or alter the venue, speakers or topics.

Register

ae-fmkpmgacademy@kpmg.com

+971 4 356 9616

All registrations are subject to our terms and conditions which can be

accessed at

http://kpmgbusinessacademy.kpmguae.com/TermsandConditions.aspx

. By submitting your registration you agree to be bound by the terms

and conditions in full.

Customized training

solutions

To create a more tailored learning experience, you may want to run this course in-house. Please contact Saravanan Selvan to discuss further:

Saravanan Selvan E: sselvan@kpmg.comT: +971 4 356 9616

KPMG’s professional training and management development programs are licensed by the Government of Dubai's Knowledge and Human

Development Authority.

© 2017 KPMG Lower Gulf Limited and KPMG LLP, operating in the UAE, member firms of the KPMG network of independent member firms

affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. The KPMG name and logo are

registered trademarks or trademarks of KPMG International.