Business connect 14 deck
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Transcript of Business connect 14 deck
EngagedEmployees
EngagedClients Business
Results
ENERGIZEDEmployees
The Customer-activated Enterprise
Insights from the Global C-suite Study4000 executives
Treat Everyone as an individualThe Customer-activated Enterprise
CXOCEOs
NEW BUSINESS MODELS
NEW TECHNOLOGY OUTSIDE INDUSTRIES
MobileBig Data
& Analytics
Cloud
SocialBig Data
& Analytics
Security & Data Privacy
Create a Smarter Workforce
Empower Employee Innovation
Which roles are investing in Social Business?CEO / CFO / CHROEnterprise transformation, culture, innovation, sales
LOBTransforming business process through ideation
ITIntegrate disparate applications, customize, consolidate
CMOStrengthening brand presence & client relationships
SMBEffortless setup of business collaboration
Why are they investing?
Why are they investing?
Why are they investing?
Those investments are forcing Social Business roles to be created
Community Manager
Community Strategist
Social Analytics Manager
Social Reputation and Risk Manager
Social Customer Support Manager
Social Innovation Manager
Work → Process → People Interactions
Intranet Experience - Profiles - Communities – File Sharing – Content Management - Wikis - Blogs -
Forums – Events - Media Gallery - Ideation Blogs - Activities - Activity Stream
Social Analytics - Mobile – Tagging – Business Integration – Chat – e-Meetings -
Unified Telephony - Video
IBM Employee Experience Suite &IBM Connections
Create a Smarter Workforce
Empower Employee Innovation
Smarter Workforce dynamics
Which job roles bring most to the company's margin
What makes great people great
Hire, train others to that standard
Share their expertise, knowledge across the company and outside
Innovate, create, transform, win
IBM Wheel of Talent
Listen to the voice of your organization and engage
your workforceBig Data you can act
on and drives smarter decisions
Invest wisely in your employees
Attract the very best talent get them productive
Connect employees to the information they need
IBM's answer to Employee Engagement
Social
Digital Experience
WorkforceScience
X
IBM KENEXA TALENT SUITE ENHANCED BY
WatsonFoundations & Analytics
Partner ConsultingServices
IBM Global Process Services
IBM Talent Suite
To a higher Employee EngagementCheers!
Join us at one of our complimentary events from the following European locations:
Utrecht: 10 JuneFrankfurt: 12 JuneLondon: 19 June