Bristol Business Post Edition 9

C O N T E N T SThe Whyte House 4

Ernest G Hart 6

Folly Farm Centre 7

Hive beach Caf 8

The Bathwick Boatman 9

Yarde Farm 10

Greens of Glastonbury 12

Ahmad Tea 13

ffresh Bar and Restaurant 14

The Potted Fish Company 16

The London Inn 17

The Queens Hotel and Spa 18

Piermasters Seafood Restaurant 20

The Tinners Arms 21

The Sandringham Hotel 22

The Seven Stars Inn 24

Brooks Guesthouse 25

Graylings 26

e2 media 27

The Somerville 28

CaterBook 29

St James Priory 30

Jelf Lampier 32

Bristol Kawasaki 37

Alan R Jones & Sons 38

DS Smith Packaging 41

Caldicott Building Supplies 43

Donald Insall Associates 44

Sheridan Interiors 45

Merell Design & Create Ltd 46

Morley Grove Kitchens 47

Castacrete 48

S T Bishop & Co 50

Garden Relish 52

Dexter Services 53

Alpha Bristol 54

Swindon Plumbing Supplies 56

Avon Fire Systems 58

Ford Bros 60

Eco Food Recycling 61

Carford Group 62

Fix & Weld 64

Precision Engineering Pieces 67

Robbin Engineering 68

Shannon Plant (South West) 70

Brewis Engineering 73

CSIP 74

Protel Communications 78

Welcome to edition 9 of the BBP, the onlymagazine that showcases the best in businessthroughout the region.

As ever we are talking with decision makers right across the business spectrum focusing on what sets their companies apart, allowing you the opportunity to really engage with theirethos, and helping you make the right choices for your supply chain.

Bristol Business Post11 Canalside Office Complex,Lowesmoor Wharf,Worcester WR1 2RR

Tel: 08000 807 809Fax: 01905 726 467E: [email protected]: www.bristolbusinesspost.co.uk

Publisher: PIL (Europe) LimitedPrint & Design: Heron Press UK

ALL RIGHTS RESERVED

Reproduction in whole or part prohibited withoutpermission. Colour transparencies, prints or any pictorialmedia for this publication are sent at owners risk and whilst every care is taken, neither PIL (Europe) Limited or its agents accept liability for loss or damage. No editorialsubmissions will be returned unless accompanied by a Self Addressed Envelope.

DISCLAIMER

Whilst every effort has been made to ensure that advertsand articles appear correctly, PIL (Europe) Limited cannotaccept responsibility for any loss or damage causeddirectly or indirectly by the contents of this publication. The views expressed in this magazine are not necessarilythose of its publisher or editor.

Bristol Business Post

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Bristol Contents page:Layout 1 16/11/2011 16:10 Page 1

The complete laboratory service for the Dental Profession

Tel: 01803 [email protected]

Registered with the Medicines and Healthcare Products Regulatory Agency

1st Dental provide a daily courier service in the Bristol area

1st Dental Laboratories in Paignton are pleased to providea full range of cosmetic services to

Dr Grant and wish him every success

An unknown author, but a saying that captures the

importance of smiling. The smile is the most beautiful

part of someones face, telling a million stories. They say

that everyone smiles in the same language, and that the

shortest distance between two people is a smile. Mother

Theresa said "Every time you smile at someone, it is an

action of love, a gift to that person, a beautiful thing. We

so easily stop smiling and the main reason is the way in

which we feel about our teeth.

The Dr Grant cosmetic dentistry brand stands for excellence.

Nervous and embarrassed patients are treated sympathetically.

He believes in progressive cosmetic dentistry, a caring and

ethical concept. Lets go back to basics. Is it the colour of your

teeth, is it the shape, or is it your lips? There are so many basic

procedures that can be carried out that can transform your

smile. Dr Grant says, I provide the possibilities, you simply

make the choice.

The Whyte House Facial and Dental Cosmetic Clinic provides

cosmetic dentistry to patients from all over the world. Dr Grant,

the owner and principle is the only provider of the speed brace

in this area, as well as the leading provider of Invisalign. "I feel

that if I can move beautiful teeth into position we avoid the

need for destructive procedures. Lets get back to basics, let us

keep the teeth you have and build on them. Teeth are a natural

beautiful creation, lets not destroy it unless absolutely

necessary. Keep it simple keep it affordable"

Dr Grant treats patients from all over the world. A member of

the Academy of Advanced Facial Aesthetics and the only

cosmetic dentist in the region to be granted practising

I've never seen a smiling face that was not beautiful." ~ Author Unknown.

Before

After

4

4558 2pgs:Carford Group 15/11/2011 12:38 Page 4

Providing recruitment solutions to the dental industry throughout the UK.

Nurses HygienistsDentists Receptionists & Practice ManagersFull and part time Locum & permanent staff

Contakt DentalKeeping you Smiling

0844 879 7089

[email protected]

We are pleased to support Dr Grant and the Whyte House

DesignBespoke Cabinetry

EquipmentSupport

FREEPHONE0800 015 5866

VISIT OUR WEBSITE AT WWW.BEAVERDENT.CO.UK

Braemar Finance Braemar Finance Braemar Finance is ais ais a direct funder to the profession direct funder to the profession direct funder to the profession and specialises in:and specialises in:and specialises in:

Equipment Finance Equipment Finance Equipment Finance IT Finance IT Finance IT Finance Vehicle Finance Vehicle Finance Vehicle Finance

Tax Loans Tax Loans Tax Loans Personal Loans Personal Loans Personal Loans

Commercial MortgagesCommercial MortgagesCommercial Mortgages

Finance approval is subject to status. Braemar Finance, Braemar House, Olympic Business Park, Dundonald, Ayrshire KA2 9BE

TEL: 01563 852100 FAX: 01563 852111

Braemar Finance wish Dr Grant and his team every Braemar Finance wish Dr Grant and his team every

success with their new state of the art surgeries.success with their new state of the art surgeries.

This finance facility is funded This finance facility is funded

by Braemar Finance.by Braemar Finance.

www.braemarfinance.co.uk

dental treatment plan.dental treatment plan.dental treatment plan.

privileges at Nuffield Hospital, you will be totally satisfied by his

recommendations and approach. You will help him build a

picture, a partnership that will need your input and thoughts.

"I love my job, I am incredibly passionate, I value the

opportunity to build and improve. To improve someones smile

is not just a saying to me, it is a life changing experience for the

patient, and being part of that makes me feel very privileged."

Please feel free to visit the web site to

consider his extensive experience.

www.thewhytehouse.com

Telephone: 01392 877 494

Fax: 01392 879405

Before

After

5

4558 2pgs:Carford Group 15/11/2011 12:38 Page 5

Planning an event that requires a marquee?

Let the experts in marquee hire, Ernest G Hart Marquees, puttheir considerable expertise at your disposal to ensure the success of your special occasion. Ernest G Hart Marquees hasbeen a successful family-run business since 1944, enjoying anenviable reputation for combining the highest professionalstandards with traditional values of courtesy, consideration andreliability. Their extensive range includes both traditional poleand canvas marquees and modern aluminium frame tents and,as manufacturers of traditional tentage, they are able to ensurethe finest stock is always available for the smartest functions.

Harts Marquees are able to provide accommodation for alltypes of events, large or small, from charming traditional familyweddings and chic parties, to stylish corporate events andhospitality. They also provide temporary venues for events,shows, demonstrations and fairs. They are frequently calledupon by schools for fetes and summer adventure camps; andthey are often asked to provide accommodation for beerfestivals. The company excel in providing solutions in situationsthat other less experienced companies would dismiss as toodifficult, so whatever your requirements, even if a little off thewall or quirky, this is the company with the expertise to helprealise your dream.

The company is directed by Jon Ross, formerly a LieutenantColonel in the Royal Marines, with his wife Amanda, and PeterHart, who has been with the business for over twenty years.They lead a team of specialists with decades of experience intenting, power, lighting and event management to deliver a trulypremium service.

Although the company is based between Blandford Forum andDorchester, and operates mainly in the South West, theirreputation ensures that they regularly serve customers acrossthe whole of Southern England.

Ernest G Hart brings a wealth of experience to deliver thehighest possible standards in marquee and event management.The company prides itself on courtesy, consideration and totalcommitment to the success of your event.

Ernest G Hart LimitedUnit 1, Milborne Business Centre, Blandford Hill,

Milborne St Andrew, Dorset DT11 0HZ

01258 881047 [email protected]

Contact Jon Rosswww.ernestghart.co.uk

Ernest G Hartmarquees and event hire

E: [email protected], Dorset

M: 07730 004366T: 01725 517264

CHASE BARSTHE COMPLETE BAR SERVICE

We can provide theequipment or run a complete bar service for any function

or special occasion.

W: www.chasebars.co.uk

6

4249 1pg:Layout 1 15/11/2011 12:46 Page 6

a place for change

THEYRE going wild to hold conferences and team-building

events at the Folly Farm Centre.

At the heart of Avon Wildlife Trusts stunning 250-acre Folly Farm

Nature Reserve, the purpose-built facility is proving an inspirational

place. And its green credentials are - pure gold. While the trust

owns the buildings, Folly Farm Centre Ltd has been established to

run and develop the activities and returns all profits to the trust to

support its 30 biodiversity projects.

Packed with state-of-the-art conference and education facilities, the

centre, housed in the lovingly-restored 18th century farm buildings,

comprises teaching and training rooms, an interpretation centre, a

multi-use reception space, conference centre and workshops as

well as farmhouse accommodation for schools and other groups

and self-contained twin-bedded rooms.

Its an award-winning sustainability facility that leads by example,

with a wealth of eco-features including: biomass heating, solar hot

water and rainwater harvesting and can provide some of the most

respected and acclaimed speakers from the world of environmental

education and media, biodiversity and sustainable development. Not

only is it a place for inspiration, through the adult courses and

workshops covering art, woodwork, film and photography, its a

place for learning, where children come to find out about science

sustainabiity, history, geography, farming and more. And businesses

love it to, drawn to the magnificent location in the historic Chew

Valley, at the edge of the majestic Mendip Hills, and the unique

experience it provides.

Triodos Bank, Royal Mail, Santander, Imperial Tobacco and IUCN are

just some of the countrys leading institutions which have all found

their way here. With the ability to cater for up to 210 delegates at

any one time, the centre can accommodate a whole range of

conferences or team-building events in the spectacular nature

reserve. The main meeting room, which is packed with every piece

of equipment todays conference holders need, including wi-fi, can

hold up to 80 people, or provide a superb boardroom for up to 24

people. There is also a second meeting room - or break-out space -

and the centre can also take charge of any necessary catering,

using only those who specialise in locally sourced and organic food.

No matter what the size and nature of the event, each one is tailored

specifically to the requirements of the customer by the efficient and

friendly staff and, central to this bespoke service, is the careful

planning which takes place between client and Centre Director Philip

Niemand in a pre-conference visit.

Whatever your conference or training needs, you and your

colleagues will find both inspiration and state-of-the-art facilities at

The Folly Farm Centre. We can provide a unique and thought-

provoking venue which also includes opportunities for a guided walk

through the nature reserve with one of Avon Wildlife Trust's top

ecologists or arrange outdoor team-building activities to enhance

your away-day and inspire your people.

With bridal couples also finding Folly Farm Centre a magical place in

which to hold their big day, whatever the time of year, its no wonder

that its just the natural venue of choice - in every sense of the word.

For information about Folly Farm Centre and its full

range of facilities, visit www.follyfarm.org.

To make an enquiry, telephone 01275 331590

or email [email protected]

STREETSA H E A DPRIVATE HIRE TAXI

Reliable, Friendly and Professional.

[email protected] www.streetsaheadtaxis.co.uk

The Willow, Bridgwater Road,Dundry, Bristol BS41 8JP

01275 39-49-4907944 85-99-74

!#$%

($$#'$#"&$ &

7

4635 1pg:Robbin Engineering 15/11/2011 12:57 Page 7

The Best Seafood Caf on the Beach in Dorset located onthe Chesil Bank, at Hive Beach near Bridport in Dorset, iscelebrating their 20th Anniversary.

Come and discover for yourself the pleasure of eating freshly caught,locally sourced, sustainable fish on the beach looking out acrossLyme bay. The multi award winning Hive Beach Caf offers a vastrange of fresh local foods and fish. Choose your fish from the fishcounter, which is on view as soon as you walk in, the chefs arealways on hand to answer any questions. During the summermonths they also offer a selection of shellfish, spider crabs from theirown beach, brown crabs from Lyme Bay and when possible handdived scallops, a must to have while sitting on the patio of DorsetsLocal Shellfish by the Seaside, enjoying the beautiful World Heritagecoast views, watching the sea and lingering over a bottle of wine.

Ever thought of Christmas on the beach? The Hive has startedtaking bookings for its popular Christmas menu.

The Hive Beach Caf is widely known for sourcing all their fish in localwaters where they can and promoting sustainability, responsible fishing methods and low food miles. When visiting therestaurant for fish it is wise to go early for the best choice.

The Hive offers a good choice for non-fish lovers of home cookeddishes, again using fresh local produce. The chalk board in therestaurant will show whats on offer on the day. They also serve ascrummy range of home made cakes and locally made biscuits,served with tea or freshly brewed Dibar coffee and a good selectionof soft drinks. In the summertime the ice-cream parlour is alwayspopular serving delicious Lovingtons ice cream, especially, ofcourse, Hive Honeycomb.

The caf extends its warm welcome to everyone; families, childrenand your dogs are welcome to come and join in the fun. They caterfor the whole family.

News at The Hive

The Hive Beach Caf Cookbook, which features more than 100 fishand seafood recipes divided into four seasons, will be Britains firstbeach caf cookbook. It reflects the Hives chefs passion forsustainability and protecting our dwindling fish stocks. You are as likelyto discover recipes for cuttlefish, garfish, gurnard and huss as you areto come across new ways to cook lobster, scallops and squid.

The Hive Beach Caf

Beach Rd, Burton Bradstock, Bridport, Dorset DT6 4RF

01308 897070 / 07872 172734

[email protected]

www.palmersbrewery.com

Brewing finest aleOur five draught ales win awards.Beer drinkers love them.They love the distinctive tastes and delicious character. The refreshing, thirst-quenching qualities of Palmers traditional ales.The original Old Brewery at Bridport in Dorset is where we still work to traditional methods, with the finest ingredients.These methods havebuilt our reputation over the past 200 years. Today, we skilfully add new technologies, to create five quality ales for the 21st century.

supportingfamily businesses

PooleTowngate House

2-8 Parkstone RoadPoole BH15 2PW01202 663600

New ForestThe George Business Centre

Christchurch RoadNew Milton BH25 6QJ

01425 610166

www.princecroftwillis.co.uk

Hive Beach Cafe are Celebrating their 20th Anniversary.

8

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Its been a great year, muses Ben Hall, owner and chef ofThe Bathwick Boatman. But we are always thinking of waysto build on what we are doing. Creating new partnerships withhotels, for example, would be wonderful.

Ben and his wife Rosy have run this delightful restaurant aboveBaths historic boating station on the banks of the River Avon fornearly five years.

The venues uniquely beautiful location makes it a favourite forparties and just about any special occasion: weddings, birthdays,corporate dinners, christenings and anniversaries, wine dinnersand book launches. Rosy works closely with customers to ensurethat the event theyve dreamed of goes exactly as planned.

We offer exclusive use of the restaurant to parties of more than 40without a hire charge, says Rosy. As well as all the functions, theBoatman is a lovely restaurant for a romantic dinner or a small familygroup.

It really is a family run business husband in the kitchen, wife waitingthe tables. The abundant fresh cut flowers on each table are lovinglygrown by Bens dad, while Rosys dad helps with the books.

They rely on high quality local suppliers, from the brilliant BathButcher, Terry & Son, to ever dependable Bristol-based coffeeexperts Roy Ireland Espresso Services, and ultra-efficient GillianAusten Associates for marketing and editorial. When the suppliersare reliable, we are reliable so we continue to use their excellent services! says Rosy.

We have a high proportion of repeat customers because we are sohidden from the road that any passing trade wouldnt know we arehere, she says, adding: Were a favourite secret restaurant formany Bathonians!

In fact, the Bathwick Boatman is only a ten-minute stroll from thecentre of Bath. Once discovered, such is the popularity of the coupleand the restaurant-in-a-boathouse, people are prepared to travel along way to enjoy good old-fashioned hospitality and value for money - resulting in a varied and loyal client base.

We have great affection for a Parisian car club Morgan Francewho drive over three times a year to have lunch and stroll into Bath,reveals Rosy. The car park looks amazing with 20 Morgans lined up!

Then theres Iris who lives down the road and scoots in for fish andchips. Shes as special to us as the dignitaries at a corporate do,flanked by diners from the local rugby team. Every customer is reallyimportant to us.

Fully licensed, the Bathwick Boatman serves lunch and dinner fromTuesday to Saturday and traditional lunches on Sunday. There are always vegetarian and gluten-free choices on the menu.

With Christmas on the horizon, Rosy and Ben are already temptingdiners with a festive menu promising sumptuous food at very reasonable prices.

Choose two courses (17.75) or three (23.50) and select thetraditional turkey and Christmas pudding, or choose from a wealth ofother indulgences, such as home-smoked salmon, kettle-cookedgammon with mustard cheese sauce, and blackcurrant and clottedcream ice-cream with shortbread - all accompanied by friendly service, Christmas crackers and atmospheric candlelight.

As Ben says, Our restaurant is more than a business, it is a way oflife. Our staff and our suppliers are so important to us because theyenable us to provide the top quality service that makes our customers happy."

For further information or to book please visitwww.bathwickboatman.com

telephone 01225 428844or email [email protected]

Join the stars.

Local agents Roy Ireland Espresso Services

0844 358 0818 www.ri-espresso.co.uk

They trust our expert advice, so shouldnt you, too? With over 70 years in tea blending, coffee roasting and equipment supply, you can rely on our experience.

Th d i h ld ?Between them, our UK customers have 21 Michelin Stars.

LLLLocallll agenttts

R I V E R S I D E R E S T A U R A N T

The Bathwick Boatman

The Bathwi I D ESE RVR I

n ick BoatmaTNARUATSR E

n

Terry& Son

Purveyors of high quality meat

9/10 London Street, Walcot, Bath BA1 5BUTel: (01225) 464655

We are proud to support

The Bathwick Boatman

Purvey s of high quality meatryo& Sonrryy

& SeTTe

Purvey

el: (0122 TTel: (01225) 464655eet, W r9/10 London St

s of high quality meatryo

25) 464655 Walcot, Bath BA1 5BU

9

4893 1pg:Layout 1 15/11/2011 13:06 Page 9

NAUGHTY but n-ice - people cant get enough of award-

winning Yarde Farm ice cream.

The indulgent flavours, such as Choc Noisette & Tia Maria,

Rhubarb and Ginger, White Chocolate and Lemon Crunch and

Raspberry Pavlova are just the coolest thing with ice cream

connoisseurs at events and locations across the country.

No wonder demand is heating

up; this year saw Yarde Farm

report a 6.5% increase on

turnover and an 11% increase

on production.This is a

company that really has got a

chilly summer and a severe

economic downturn licked.

It was in 1987 that Yarde Farm

was founded. A time, says

managing director Garry Buller,

when the icy confectionery

was not being taken seriously

as a desert, being frozen out

by the likes of jam roly poly,

syrup sponge and Black

Forest Gateaux.

Serious about providing a creamy indulgent dessert choice,

packed only with the freshest of natural ingredients, the

company founders set about re-educating the regions

tastebuds when it came to high-class second courses.

Now, nearly 25 years and more than 60 mouth-watering

flavours later, Yarde Farm has certainly become the hottest

provider of quality ice cream, not just becoming the West

Countrys first choice for the frozen dessert, but having its

range sold in restaurants, at National Trust properties, kiosks,

clubs, pubs, cafes and ice cream parlours, across the country.

And it wasnt long before the awards started coming along,

with accolades including a much-coveted grade A

accreditation from the British Retail Consortium for food

manufacturing.

The icing - or ice cream - on the cake, however, came in 2002

when the company was crowned Ice Cream Alliance

Champions of Champions.

That is akin to winning the ice cream equivalent of an Olympic

Gold medal, explains Garry proudly.

The loyal team of 12, many of whom have been with the

company since the start, are based at the modern purpose-

built factory in Plymouth, which was built in response to Yarde

Farms success.

It produces more than 1.5million litres a year with the ice cream

sold in a range of quantities, from 120ml tubs, popular at

locations and events, to catering packs for those requiring large

quantities.

We appreciate that the quality of the product is the root of

long-term success and guarantees customers will come back

time and time again, says Garry.

Our luxury range is made with nothing but fresh cream, real

fruit and, of course, the best quality ingredients including

clotted cream in selected flavours.

The soft scoop selection is pretty sumptuous too - look out for

English Toffee or Banana- while the 12 different varieties,

including Chilled Champagne, Crisp Apple and Cool Mojito, in

the refreshing luxury sorbet selection are destined to get the

tastebuds tingling.

10

4823 2pgs:HorseWorld 15/11/2011 13:09 Page 10

Are pleased to supply Yarde Farmand wish them continued success in the future.

Solerco Produ

cts Ltd.Solerco P

roducts Ltd.

Tel 0161 419 9057 Fax 0161 419 9058 email [email protected] www.solerco.co.uk

Solerco Produ

cts Ltd.Solerco P

roducts Ltd.

S ole UK importer of MeucciWe are suppliers to the Ice Cream industry offlavour pastes and creams from Meucci, Milan.We also supply many other items for the manufacture, storing and serving ofice cream and patisserie.

Yarde Farm is now even providing its own range of desserts

and puddings to the catering sector, produced in small batches

and hand finished using only the finest ingredients.

Of course there are still those who love to round off a meal with

one of those other 1980s desserts but now you can make

them even better.

Says Garry: Double the pleasure by adding a lovely dollop of

Yarde Farm ice cream on top! Scrumptious.

For further information about Yarde Farm

its ice cream, related products and services, go to

www.yardefarmicecream.co.uk

[email protected]

or telephone 01752 340888

11


The Green family at West Pennard are very proud of their traditional style of farmhouse cheese making; for over 100years and through 4 generations Greens has been producingaward winning Cheddar Cheese.

Run by Lloyd Green and the great team in the dairy, they makeaward-winning Farmhouse Cheddar and Double Gloucesterespecially for the West Country range. Their beautiful 600 acre farmlies at the foot of Glastonbury Tor and supports a herd of 750 cowsof which about a quarter are reared organically. The milk theyproduce cant be beaten for cheese making and ensures thatGreens Farmhouse Cheddar has a unique character and awonderful flavour.

Their cheeses are produced in the traditional way to give time for thetrue flavour of real cheddar to develop, and they are best known fortheir Traditional Mature Cheddar, which has a strong and powerfulflavour, typical of a true West Country Cheddar resulting from 12months maturing.

However, Greens produce a range of other cheeses well worth a try.Among the Cheddars discover the range of flavours produced by differing maturing times. Mild Cheddar has a lovely moist creamyflavour, Organic Cheddar where the cows have an all grass diet has asofter, buttery flavour, rich and full bodied, Vintage Cheddar, is a

tangy cheese where the flavour has been developed over 18months, or try the uniquely nutty flavour of Greens UnpasteurisedCheddar.

Greens also produce two types of Double Gloucester, Organic andstandard with a distinctively rich and creamy flavour and texture, anda fresh light Goats Cheese made Cheddar style.

They are now making a delicious oak chip smoked Cheddar and aCows milk Mozzarella which is proving very popular.

To contact them ring 01458 834414 visit the web site www.greensofglastonbury.co.uk


traditional farmhouse cheesemakers

Tincknell Lubricants

The Team Behind the

No.1 Name in Food Grade Lubricants is

Tincknell For more informationCall: 07766 467151

TTincknell Lubricants

'Congratulations to Green's of Glastonbury from Gould & Swayne, advisers to businesses large and small'

Cranhill House 21 Broad Street 31 High Street Cranhill Rd, Street Wells Glastonbury 01458 442433 01749 675535 01458 833700

OV Garland & Sons Ltd

01749 890288

We are proud to be of service to Greens of Glastonbury

The Forge | Dark Lane | North Wootton | Shepton Mallet | BA4 4AQ

01 1749 890288 8

12

4769 1pg :Layout 1 15/11/2011 13:16 Page 12

T h e W o r l d s M o s t E x c l u s i v e T e a

Ahmad Tea was founded on a passion for the finest teas, a vision that drives our

worldwide company to this day.

Our e-mail is: [email protected]: +44 (0)23 8027 8900 Fax: +44 (0)23 8025 5867

T h e W o r l d s M o s t E x c l u s i v e T e a

Ahmad Tea is a UK-based family business, drawing on

four generations of tea blending and tasting experience.

Founded on a passion for the finest teas, they are

dedicated to the unique place that tea drinking

commands at the heart of daily life in Britain and beyond.

The pleasure that you get from tea relies upon the skill with which it

is tasted and selected, blended and balanced, to produce a tea

with exceptional standards of aroma, colour, flavour and strength.

I would not sell anything

that I would not drink at

home, is Mr Rahim Afshar,

Managing Directors

assurance, a promise that

underpins everything that

they do. A highly

experienced tea taster, he

takes an active role in the

creative process behind

every new blend. His

stewardship also ensures

that every Ahmad Tea blend,

though produced from

different flushes in different

years, remains faithful to the

qualities of its original.

He knows that you rely on the consistent aroma, colour, flavour

and strength of your favourite blends, just as their reputation

relies on your ongoing satisfaction.

That quality and consistency start with their knowledge of the

estates with whom they are partnered. It continues through

their care at every step of the selected teas journeys. It

culminates in the creation and recreation of each blend

according to the palates, skill and experience of the Ahmad Tea

artisan tasters, supported by the exhaustive nature of their

tasting, selection, blending and testing procedures.

Such skill ensures that their tea is worth the journey from

plantation to infusion and worthy of your table.

Ahmad Tea, Winchester Road, Chandlers Ford,Hampshire SO53 2PZ

tel: 023 8027 8900 or visit www.ahmadtea.com

Mr Rahim Afshar,Managing Director

13

4654 new:HorseWorld 15/11/2011 14:46 Page 13

black bream with Welsh mussel cream. All menus also havecreative vegetarian options.

The restaurant recently celebrated its second birthday when ShaunHill was guest chef for the evening and served a menu of red mullet,partridge pudding and chocolate fondant for more than 100 guestswhich included influential VIPs, food bloggers and regular diners.

The guest chef evenings have proved popular among the Welshfood community. Previous guests Bryn Williams (owner ofOdettes Restaurant in London) and Michelin-starred chef BryanWebb of the award-winning Tyddyn Llan restaurant inDenbighshire have both sold out and the next event on Tuesday,November 29, will see Michelin-starred Chef Roger Jones fromThe Harrow at Little Bedwyn in Wiltshire, winner of AA Restaurantof the Year 2011, serving a four course menu and wine tasting.Booking is essential. To book call 029 2063 6465.

This Christmas ffresh Bar and Restaurant will also host a series ofseasonal events:

A Christmas Wine Tasting at ffresh Bar and Restaurant onSaturday, November 26, where Viader Vintners will be showcasingover 70 wines. Visitors can buy wines for their own Christmascelebration and delivery is guaranteed in time .

Afternoon tea with Father Christmas on Saturday December 3 andSunday, December 4 at 3.30pm for children and theirparents/grandparents

Christmas Music Night with a three-course dinner and traditionalChristmas songs performed live by professional classical singers,Sunday evening December 4.

Dinner with Gershwin, a three course dinner with professionalclassical singers performing songs of Gershwin, Tuesday November 22.

During the day ffresh Bar is open for coffee where visitors can relaxwith friends and catch up on the gossip, or use their WiFi to keep upwith your emails and twitter. They serve a full range of drinksincluding a selection of Welsh beers, ciders, spirits and liqueurs.Suki loose leaf tea and Fairtrade organic coffee are also available.

By evening the Bar transforms into a retro cocktail bar with a drinksmenu that reflects the same high quality Welsh ingredients as its

With stunning views of Cardiff Bay, a stylish andcontemporary feel, and a seasonal menu showcasingthe best of Welsh produce, ffresh Bar and Restaurantis a landmark in its own right, and worthy of a tripacross the bridge.

Listed in the 2012 Good Food Guide and set within the iconicWales Millennium Centre, ffresh offers a dining experience secondto none. Excellent quality food and service is led by ExecutiveChef Kurt Fleming, along with consultancy expertise from ShaunHill, Executive Chef at Michelin-starred The Walnut Tree Inn atAbergavenny. The restaurant offers set menus for pre-show diningand lunches and a full a la carte menu.

The ffresh teams commitment to sourcing and serving the bestlocal ingredients has been recognised with their partnership with theWales The True Taste brand, managed by the Welsh Governmentto promote the very best food and drink that Wales has to offer.Some 80 per cent of the food on the new menu is sourced fromWales and nearly a third of those suppliers have won the Welshfood and drink industrys highest accolade the True Taste award.Expect to find dishes like Black Mountain smoked duck breast,salad of Pembrokeshire crab and avocado, Taffy Apple ciderbraised pork belly, Welsh shitake mushroom and tarragon pudding,

baronspatisserie

We are delighted to be of service to

ffresh Bar & Restaurantand wish them continued success

e: [email protected]: www.baronspatisserie.co.uk

t: 02920 795657

14


sister restaurant. It also runs liveacoustic nights on the first Fridayof every month showcasing cultfolk and electro-acousticperformers from across Wales.

Whether you are visiting the bayfor an afternoon, seeing aproduction at the Centre, orlooking for a special eveningdining experience, book yourtable at the restaurant on 0292063 6465.

ffresh Bar and Restaurant

Wales Millennium Centre, Bute Place, Cardiff

email [email protected]

SNOWWHITELAUNDRIES LTD

Clarence Corner | Clarence Road Pontypool | Gwent | NP4 8AZ

Pontypool: 01495 763425 | fax: 750173Cardiff: 02920 233550 | fax: 233499

We are proud to support resh Bar & Restaurantand wish them continues success for the future

The Nations Premier Fresh Produce Provider

Total Produce CardiffWholesale Fruit Centre, Bessemer Road, Cardi CF11 8BBTel: 029 2082 9830 Fax: 029 2023 3137 Email: [email protected] www.totalproduceuk.com

We are delighted to

be of service to

ffresh Bar& Restaurant

and wish them continued success

All produced on selected Welsh farms

Class 1 product

The pick of the seasons nest crops

Wales leading independent food wholesaler

Order Line: 01269 846080www.chfoods.co.uk

SLA

1283

Head Chef - Kurt Fleming

Guest Chef - Shaun Hill

15


Jonathan Baileys teenage culinary experiment hasdeveloped into a popular and successful business thatsnot only a hit throughout the West Country, its destined totempt the tastebuds of the rest of the country as well.

Hes about to see his products go onto the shelves of a nationalsupermarket chain, and while contractual obligations mean hecant reveal which store itll be just yet, hes delighted to haveachieved one of his original business goals. The new venturemarks the end of an exciting year which saw no fewer than threesupermarket giants offering to stock his range of the very bestpotted Devon crab.

We have been working very hard in order to reach the goal I setfor the company when we first started, to have our products soldon a national scale in a high end supermarket chain, he says.

This year has been a very progressive one. We had thee offersand finally signed up with one of the supermarkets. Our launchis now imminent and we are already working on new recipes fornew products, ready for the beginning of 2012.

We have exciting times ahead and are looking forward todeveloping a excellent quality fish brand that retains its corevalues and at a price bracket to fit most peoples budget.

The latest events are the continuation of a success story thatbegan when then teenager Jonathan was wondering what to dowith a large brown Devon crab hed been given. He and hisfriend Naomi decided to mix the shellfish with butter and a secret blend of spices and then served up the result to hisfriends - who all loved it.

The rest, as they say is history and, now in his early 20s,Jonathan, helped by his mum, Jenny, continues to develop new,tasty and exciting recipes using locally sourced, sustainableseafood. Already employing five people at its site at UllacombeFarm, Bovey Tracey, there is every expectation that staffnumbers could grow even further as The Potted Fish Companysrapid rate of expansion continues.

We have always believed that it's important to work withbusinesses that benefit the local community and have alwaysused local supplies and will continue to do so, but are veryexcited about the opportunities ahead, says Jonathan.

His products come in eye-catching, yet tastefully designedpackaging and in a range of flavours. Theres potted crab withchilli, great when added to fresh tagliatelli, suggests Jonathan,smoked mackerel with horseradish, salmon with sesame andginger, prawns with chilli and lime and, his own personalfavourite, Old English potted crab.

Already available in delis and specialist food outlets across theSouth and South West, the Potted Fish Companys tasty productsare soon to be enjoyed by the rest of the country. So its goodnews for the nations foodies and good news for Jonathan, hisbusiness and staff, but thanks to his generosity, its also goodnews for those in need as he donates 5% of his profits to a non-profit organisation, founded by his uncle and aimed at helpingcancer patients and their families and 5% to Project Ocean whichsets out to protect the worlds oceans and their inhabitants.

For further information, go to www.pottedfish.co.uk. To make an enquiry, telephone 07738 857 096


Farm Shop Cafe Animal Barn

Ullacombe Farm ShopOur own kitchen producing delicious pies, preserves,

ready meals and tray bakes for our shop and cafeHaytor Rd, Bovey Tracey, Newton Abbot, Devon TQ13 9LL

t: 01364 661341 w: www.ullacombefarm.co.uk

We are proud to support The Potted F ish Company1 w: www

fap Cohm SraFFa

341364 661t: 0, Nraceyy, Ney Tytor Rd, BovHaaytor Rd, Bov

y baready meals and tra ay bakhen producin wn kitcOur oUllacombe F

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nrrna Blamine Affe A

ar.ullacombeffar ww3 9LLon TQ1ewton Abbot, Dev Neor our shop and caf fees f for our shop and caf akes, ng delicious pies, preserv

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Jonathan Bailey as a young boy, and today enjoyinghis range of the very best potted Devon crab.

16

4617 1pg:Layout 1 15/11/2011 14:54 Page 16

Tel: 01841 533361Email: [email protected]: www.thechoughbakery.co.uk

prize winning pasties from padstow delivereddirect to your door as fresh as possible

Champagne corks are popping at The London Inn in

Padstow. Tim Tutton and his partner Lisa Mc Hardy are

celebrating their first complete year at this attractive

traditional Cornish pub.

The London Inn, owned by St Austell Brewery, was already a very

busy place when Tim and Lisa took over, so they knew that building

on the strong local reputation was going to be quite a challenge.

However they have more than risen to it and are thrilled to be

attracting rave reviews from their visitors and in the local press.

One of the most popular pubs in

the area, it is a typical Cornish

fishermans pub, full of charm,

atmosphere and character with

its own quirky ambience. The

London Inn has 3 comfortable

Bed and Breakfast rooms, and

was converted from 3

fishermens cottages, opening

as an Inn in 1803, taking its

name from an old local sloop. It

is charmingly situated near to

Padstow harbour.

Tim and Lisa hit the ground

running and have barely had

time to draw breath since they

took over. Their menus have

proved extremely popular and

place a strong emphasis on the

fantastic range of good fresh

produce available locally. Tim

says himself We are very

passionate about fresh local

food, and try to source as much as possible within the area and use

a great range of suppliers from farm shops to fruiterers. Their

seasonal menus feature a wonderful range of seafood and meat

dishes, which as the season changes; will place more emphasis on

roasts, and warming traditional pies and stews, and of course, a

traditional Sunday Roast right through the winter months. The

delicious menu can be enjoyed in the bar or in The Wheelhouse

Restaurant which has seating for up to 24 people, and is available

fore private parties. They carry a range of St Austell Ales with the

largest selection of cask ales in Padstow, and are holders of the

Cask Marque Certificate of Excellence for real Ale. The well stocked

bar carries an excellent range of wines, ciders and spirits.

October saw the welcome return of their featured seasonal ales

and a regular live music feature from local musicians on Sunday

afternoons. Although their success is very exciting and gratifying,

Tim and Lisa have another more personal cause for celebration;

they were married in October. Everyone at Bristol Business Post

wishes them every happiness and continued success.

The London Inn, 6 8 Lanadwell Street,

Padstow, Cornwall PL28 8AN

Tel: 01841 532554

Email:[email protected]

www.padstowlondoninn.co.uk

Watergate Bay, Newquay

PROUD TO SUPPORT

THE LONDON INN

TRIBUTEALE.CO.UK

Tim and Lisa

17

4566 1pg:HorseWorld 15/11/2011 15:01 Page 17

In 2006 the Gordon family began their journey of owning one

of the most recognisable and established hotels in

Bournemouth. They are a family of great diligence and

forward thinking, with the aspiration to exceed customer

expectations and make people happy ingrained in their DNA.

Today, The Queens Hotel is at the forefront of business and

leisure hospitality, under the watchful eye of James Gordon, the

Managing Director and Hollie Gordon, Jamess sister, taking

care of the new, state of the art, class leading Spa Forever

Gorgeous.

James highlighted the enviable

dexterity of the Hotel: We are in

a fortunate position to be

appealing to so many varieties

of guests, who have enjoyed

the facilities and traditionally

impeccable levels of service.

With 109 bedrooms, including

suites and family rooms supplemented by two highly equipped

conference and banqueting spaces that can cater for up to 350

guests, The Queens Hotel has everything necessary for the

demands of the 21st century customer.

The Queens Hotel is trusted to

deliver the following events:

wedding receptions, seminar,

product launches, banquets,

Masonic functions and ladies

festivals, dinner dances, anniversary

and birthday celebrations and

Christmas parties.

The passion effervescing from James and his dedication to

making everyone around him happy is very convincing and will

only bode well for the success of the Hotel, and for

Bournemouth.

County Foods are a traditional catering butcherssupplying the southern region with a wide range of

fresh meats and other products.

Telephone: 01202 440900 www.countyfoods.co.ukEmail: [email protected] Fax: 01202 440901

Units 1-3, Fleets Lane Industrial Estate, Willis Way, Poole, Dorset BH15 3SU

Queens Hoteland Spa

The

B O U R N E M O U T HqH

Proud to supply theQueens Hotel & Spa

For new business enquires please contact

0845 601 3432

18

4525 2pgs:Robbin Engineering 15/11/2011 15:17 Page 18

The Queens Hotel and Spa

Telephone: 01202 730037Fax: 01202 746333 Email: [email protected]

Unit 8, Concept Park, Innovation Close, Poole, Dorset BH12 4QT

DAIRY, CHILLED & AMBIENT TEMPERATURE CATERING PRODUCTS

www.wrights-dairies.co.uk

Proud to be associated with the Queens Hotel

Nationwide Distribution 01322 277877www.italianstile.co.uk

exceptional italian tiles...

from our own factories

For further information, visit

www.queenshotelbournemouth.com, email

[email protected] or telephone

01202 554415.

Can Services Ltd

Tel: 01202 828127Email: [email protected]

Catering Hygiene & Dishwashing Products

!" !""! !

""

" !!!" ! "!

Proud to be assocciated withThe Queens Hotel & Spa, Bournemouth

19

4525 2pgs:Robbin Engineering 15/11/2011 15:17 Page 19

"#

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Piermasters Seafood RestaurantP l y m o u t h s o l d e s t s e a f o o d r e s t a u r a n t

Located on the quayside in the historic

Barbican, Piermasters Seafood

Restaurant started life 30 years ago and

is Plymouths oldest seafood restaurant.

It has established a reputation in Devon for

serving the finest fish and shellfish dishes, as

well as local meat, poultry and game.

Supporting the same small suppliers and

choosing only the freshest and finest local

produce, means that the menu at

Piermasters reflects the very best of West

Country produce. The new 9 course taster

menu allows guests to sample a wide range

of local flavours.

Piermasters dining is a relaxed experience. The restaurant has

a comfortable and smart interior, with private dining rooms for

group bookings. On the menu are gastronomic delicacies

created from Devon's finest local produce. With a bespoke

wine list, including Piermasters own label wines, a range of

beers to compliment the dishes and a high level of service, one

can look forward to food cooked to perfection and an evening

of something just that little bit special at Piermasters.

Make a reservation for lunch or dinner and discover why

Piermasters has become one of the most fashionable and

renowned restaurants in the South West.

Piermasters Seafood Restaurant

33 South Side - Barbican

Plymouth

Devon

Tel: 01752 229 345

or visit: www.piermastersrestaurant.com

20

4523 1pg.qxd:HorseWorld 16/11/2011 16:37 Page 20

The village of Zennor lies on the rocky North Cornish

coast between St Ives and Just between the high rocky

cliffs of the coast and the rugged, boulder strewn, granite

hills and moors.

The Tinners Arms is the only pub in Zennor and was built in

1271 to accommodate the masons who constructed St.

Senara's Church which is famous for its mermaid.

The pub has changed very little over the years and retains its

stone floors, low beams and open log fires. Walkers on the

South West Coastal Path, or those that follow the more even

Coffin Way across the fields, who come across this peaceful

haven, find a real piece of traditional Cornwall. As they sit

beside the fire with a plate of real Cornish cheeses and a pint

of local ale, or on the sunny terrace looking out over the sea

enjoying some locally caught fish, the present century will seem

to slip away without a TV, jukebox or fruit machine, or even a

mobile phone signal here to interrupt the idyll.

The Tinners Arms serves good local food, sourced as far as

possible from the immediate area, freshly prepared on the

premises. The menu changes daily according to the availability

of the fresh produce and reflects the seasons. They are open

for lunch and supper every day throughout the year including

Sundays. Visit their web-site www.tinnersarms.com to view a

selection of their menus. On every Thursday they have live

music with an occasional local singer or poet.

If you decide to stay on, the White House next door offers

comfortable, modern accommodation. Built in 1838, the White

House was extensively restored and modernised by the present

owners in 2005 to provide two double en-suite rooms and two

single rooms which share a bathroom. All the luxuriously

furnished bedrooms are light and airy with tea and coffee

making facilities. The bathrooms are equipped with powerful

showers, and a selection of soft white towels and toiletries.

Traditional English breakfast using local produce is cooked by

the chef and is served in the farm house style dining room at a

time to suit you from 8.00 to 9.30 a.m.

Slip away this summer to the peace and tranquillity of

The Tinners Arms at Zennor.

For bookings, phone Tinners Arms (01736)796927

or e-mail [email protected] or for The White

House (01736)796927 e-mail [email protected]

www.tinnersarms.com

Zennor

St Ives

Cornwall

TR26 3BY

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21

4197 1pg.qxd:Robbin Engineering 15/11/2011 15:23 Page 21

For an old fashioned warm welcome visit The

Sandringham Hotel which is a traditional seaside hotel

centrally situated on Weston-super-Mare sea front with

panoramic views across the bay; it is ideally situated

being within 200 yards of The Winter Gardens and

walking distance from all Westons local attractions.

The Sandringham Hotel is celebrating receiving The David

Urquart Award 2010; this award from Britains largest

independent coach tour operator is for the hotel voted top out

of 300, for friendliness, cleanliness and the most welcoming.

All The Sandringhams clean and comfortable 77 rooms are en-

suite, and provide toilet and shower facilities, with

complimentary tea and coffee making facilities and a colour

television. The hotel also has 6 holiday flats.

The hotel is owned by Ken and Val Perrett whose family have

been in the hotel business since 1970 in Victoria Square and in

this hotel since 1979, in that time the hotel has expanded to its

current size of 77 rooms and as part of ongoing refurbishment

and improvement works is being expanded by a further 12

rooms, which will make the hotel one of the largest in Weston

Super Mare.

The hotel is popular with tour companies, bringing coach

parties from all parts of Great Britain. Ken attributes the

success of his hotel to the fact that he is able to offer

accommodation, breakfast and dinner at exceptionally low

rates, and that they provide entertainment on at least 5

evenings a week. A number of special features and events take

place during the year such as at Christmas, New Year, (Turkey

and Tinsel a Christmas theme), all inclusive holidays, T4 on the

beach, Westons beach race and the Carnival in November.

Ken says, of receiving the award, We never claim to be the

best or seek any stars, it is for our clients to decide on how we

perform, however we can boast at offering exceptional value for

money unrivalled in this resort. He also pays tribute to his staff

by saying that, Our staff care about our guests and work hard

at making their stay a success and thoroughly enjoyable.

08444 120 555

leave it with us!

Suppliers of quality fresh Fruit and Vegetables,Fine Foods, Prepared Produce and Dairy Goods

We specialise in sourcing produce from local growers and producers,supporting the community and improving our carbon footprint.

Please contact us for more informationEmail: [email protected]

Call us 7 days a week until 11:00 pm for next day deliveries (except Sunday)

hhalarms.co.uk

H&H ALARMS44 Cliff Road, Weston-super-Mare Somerset BS22 9SF

Tel: 01934 631509 Mobile: 07831 527258Email: [email protected]

Everyone here at Heinekenwould like to raise a glass toThe Sandringham Hotel andwish them continued su ccess

for the future... cheers!

22

4352:Sandringham 15/11/2011 15:24 Page 22

##$ % %#$%!!# %#$%! &"##

('$%! $&"##&$!&

Tel: 01934 882200

Email: [email protected]: www.commsplus.co.uk

would like to congratulate The Sandringham Hotel on achievingtheir award and wish themcontinued success for the future.

One of the leading suppliers of business telecoms equipment and services in the South West througha strong partnership with Samsung Telecoms.

Our services include the supply, installation andmaintenance of Samsung telephone systemscustomised for small and medium sized businesses.

We offer substantial savings on calls and line rental costs by offering a genuine alternative to BTas your Service Provider.

Contact Us:

Fax: 01934 411010

The hotels website www.thesandringham.co.uk has been

recently refreshed and will enable you to judge the lovely views

from the hotel and its position for yourself, and to see the

accommodation close to. A number of special offers on holiday

packages and room rates are also displayed on the easy to

navigate site. Alternatively ring Ken, Val or one of their helpful

friendly team on 01934 624 891.

Sandringham Hotel Ltd, Victoria Square,

Weston-Super-Mare BS23 1AN

Tel 01934 624 891

Website www.thesandringham.co.uk

We would like to thank all of our suppliers for their contribution and continued support

andringhamHOTEL

THE

1-9 Victoria Square, Weston super Mare(01934) 624891 - [email protected]

23

4352:Sandringham 15/11/2011 15:24 Page 23

7 STARSEst 1760

The

MILK STREET BREWERY

WWW.MILKSTREETBREWERY.CO.UK

25 Milk Street, Frome, Somerset. BA11 3DBTel: 01373 467766 or 07879 423424Email: [email protected]

T: 01453 887122 E: [email protected]: www.stroudbrewery.co.ukM: 07891 995878

We are a craft brewery in the Cotswolds producing premium cask ales and a range

of organic & vegan bottled beers using Cotswold grown malt and whole hops.

Find us in the Good Beer Guide 2011

Tucked away on a cobbled street under the shadow of

St Thomas Church in Redcliffe, Bristol is the Seven

Stars Inn.

One of Bristol's oldest character pubs dating back to the late

1600's (the pavement still has the iron-bound edges to prevent

damage by iron cart-wheels), The Seven Stars remains largely

unchanged from its origins in a city now packed with an ever

changing sea of trendy bars and clubs.

A historic building, the Seven Stars has links to the abolition of

the slave trade, its area was a bustling community of seafarers,

traders and residents and was one of the busiest parts of the

city. Bristol had made a fortune from the slave trade, and it was

in the Seven Stars that the anti-slavery campaigner, Reverend

Thomas Clarkson came in 1787 and began to put together

evidence later supplied to his friend William Wilberforce and

used to support the Act for the Abolition of Slavery.

The Seven Stars is located just off Bristol Bridge, close to the

commercial heart of the city, and offers a warm traditional

welcome to customers old and new. Their clientele are as

diverse as the ales they serve, from the pensioner in the corner

enjoying a quiet glass of Scrumpy, to business people dropping

in for a pint at lunchtime or after work. At the weekends the

tempo steps up a gear with regular live acoustic music every

Saturday and Sunday afternoon 3 pm to 6 pm - four acts back

to back, which attract a lively crowd. They hold a Real Ale

Festival every month featuring 20 beers from different counties.

The Seven Stars offers 8 ever changing real ales, as well as a

selection of real ciders and perrys, and has been awarded

CAMRA Bristol and District Pub of the Year in both 2011, and

2010, being the runners up in 2009.

So, if a traditional old fashioned pub with a pool table, dart

board, stories and history are what you are looking for - Come

and visit.

The Seven Stars

Thomas Lane

Redcliffe

Bristol. BS1 6JG

Tel: 0117 927 2845

or visit: www.7stars.co.uk

24

4279 1pg.qxd:HorseWorld 15/11/2011 15:38 Page 24

THEY may have guest house in the title but visitors to eitherof the sister boutique establishments in Bristol and Bath areso much more than that. Its like staying in a hotel but withguesthouse prices!

The care and attention to detail lavished on all customers, whethertheyre on an overnight stop-over or an extended stay is of the kindthat has earned column inches of praise in national and regionalmedia from a wealth of hardened travel journalists and a packedpage of glowing testimonials on each website.

Its also resulted awards - the Bath establishment received the GreenBusiness Tourism Award Silver in 2010 and the AA Breakfast Awardin 2009.

Newly refurbished, Brooks Guesthouse Bristol has already beentagged as a funky hotel and a great launch pad from which to startexploring the city by Alistair Saw day in his sought-after specialistaccommodation guide. With its open courtyard, free WiFi, largeopen-style lounge and location right in the heart of Bristol, theguesthouse, in St Nicholas Market, is the perfect place foraccommodation-seekers, be they in town for business or pleasure.

It is boutique chic at affordable rates, assures Carla Brooks, whowith her husband Andrew owns both establishments.

All rooms have Cole & Son wallpapers, paneling, iPod dock playersand flat screen DVD /TV. & hansgrohe Power showers.

Whether visitors are gearing up to explore the sights or preparing fora focused business gathering, theyll be set up properly for the dayby spectacularly delicious breakfasts.

We use only local organic and free range produce so theyrenutritious too, Carla says. They include granola and yoghurts plusspecials such as French toast, Eggs Florentine and Eggs Benedict.

Event organisers in the area are well-acquainted with the guesthouses delights; those whose delegates have stayed under thewelcoming roofs include the Arnofini Art Museum, WatershedConference Centre, Armada House Conference Centre, Nokia andBristol City Council. Its also perfect for wedding accommodation,taking over the entire place. For a special occasion or celebration.

In Bath the decor is more classic and in keeping with the elegantRegency surroundings but again, comfort is king, especially in theguests living room where its possible to relax by the open fire.

Here again is a sumptuous breakfast menu - consider smokedstreaky or unsmoked back bacon, sausage and eggs any style withchoice of homemade tomato ketchup or smoked salmon andscrambled eggs if you will - and both establishments have anhonesty bar and reception areas. Luxury is indeed here at anaffordable price, and consideration for the purse strings also extendsto car owners with parking discounts available to guests - just 9 for24 hours in Bristol and 6 for 24 hours in Bath city centre.

Its typical of the detail paid to every customers comfort, ensuringthat right at the busy hub of two bustling cities are oases of peaceand tranquillity. Whether you need to unwind at the end of aconference or just enjoy a short relaxing getaway, Brookssguesthouses will provide the haven you need.

For further information and booking details for Bristol go towww.brooksghesthousebristol.comtelephone 0117 930 0066 or email

[email protected]

For Bath visit www.brooksguesthouse.com telephone 01225 425543


RBS support Brooks Guesthouse

25

4843 1pg:Layout 1 15/11/2011 15:44 Page 25

EVERYBODYS clamouring to get a pizza the action at the

new-look Graylings, near Barnstaple.

Fresh and locally caught fish with the best Devon chips continue to

be at the heart of this family-run eatery, but from a refurbished shop

which is now serving made and baked-to-order pizzas, burgers,

heavenly fresh fruit milkshakes and organic coffees and teas.

Boasting full wheelchair access, easy parking, highchairs and

telephone ordering, no wonder visitors and locals are queuing up to

sample the goodies. Its not the only new thing - Graylings now has

its own website, from where you can order all the latest dishes from

the comfort of home and at your own convenience.

Using lots of different products we have a good menu choice for

customers, says Sarah Grayling. Our fish is sustainable and

cooked in groundnut oil, which is a healthier mono unsaturated oil,

and is a nice chunky piece of fish in a light batter so customers get

a complete fish instead of a load of batter.

We use local potatoes and, when available, our fish specials rock

(huss) and skate are also from the area. They are very popular and

dont stay on the menu board for long!

The Grayling family: Sarah, husband Lee, his brothers John and

Martin and their parents, established their first fish and chip shop in

1994, in North Tawton.

Also with an adjoining restaurant, business is booming and the

premises are also in line for a facelift. The newly revamped shop, in

Higher Road, Fremington, near Barnstable opened in 1999. The

work, which Sarah says is getting a huge thumbs-up from

customers, has enabled the exciting addition of a pizza oven,

enabling the arrival of freshly made and baked to order 9 and 12

pizzas - but not before some rigorous research.

They took a lot of getting right - we sampled different bases and

toppings untill we did get them right, reveals Sarah. If we are not

happy with something we will not sell it. Another big investment is

the coffee machine and we are now serving morning tea and coffee,

cakes and shakes, which are proving very popular. Our coffee is

organic and our heavenly shakes made with fat-free yogurt and real

fruit in flavours of banana, strawberry and blackcurrant. You can

really indulge with ice cream in choc chip, toffee bean, Smartie and

mint choc chip flavours.

The recent introduction of fish and chips served in cardboard boxes

- preventing the fish from sticking to the chips and proving

recyclable - and being able to eat in the restaurant at no extra cost

are just two more ways the family continually strives to better its

products and service.

Customers always get a warm welcome and smile, says Sarah.

And we pride ourselves on the shops cleanliness and our high

standards.

Theyre obviously doing something right. Lee has been runner-up

Fish Frier of the Year three years running and runner up three times

in the Best North Devon Traditional Fish & Chip Shop and boasts

five-star scores on the door.

We are hoping for first place this year, says Sarah. Now that would

be batter than anything.

To view the range of tempting dishes online or

to find out more about Graylings,

go to www.graylingstogo.co.uk.

Alternatively telephone: 01271 346661

We are proud to support Graylings

www.thekeyholesurgery.comT: 01271 343015 | M: 07793 526988

graylingsgFre shly cook ed eve ryda y

0845 2505 605

Proud to support Graylings

Everyone at Ltd.would like to wish all atGraylings every successfor the future!

FE

For more details contact01778 380448

FEwww.kfeltd.co.uk

FE

FE

26

4682 1pg:Robbin Engineering 15/11/2011 15:46 Page 26

THE importance of having an online presence cannot beunder-estimated, particularly during the current harsheconomic climate.

Its a 21st century business requirement and one that e2 mediaunderstands completely. Its that understanding, combined withweb expertise and excellent customer service that has broughtcompanies from around the country to its door, keen to growtheir businesses from the cost effective solutions and onlinemarketing strategies it provides.

Weve found that, despite the recession, companies are seeingreal value in having an online presence, says e2 mediamanaging director Anne-Marie Pope.

Consumers are looking to the internet more and more toresearch potential suppliers and a carefully designed websitehas the ability to convert a user into a customer.

Graylings Fish & Chips is not the only company to seek e2 mediasexpertise in helping it gain an online presence or increase revenuesby trading online.It has helped businesses in a wide range of sectorsfrom the holiday let, leisure and hospitality industry, to the constructionindustry and haulage and fuel specialists, not just in the UK but fromaround the world. For example 7 Island Surf is a satisfied customerwho is based at Fuerteventura, in the Canary Islands.

With a host of new websites in the pipeline for more companies,including the Summerhouse Gallery in Cornwall, Devon bespokecake maker Kushti Cakes, Devon guest house WildercombeHouse, Prescot based Audio North West and Norfolk-based DavidWatson Transport, e2 media continues to forge ahead.

We can integrate websites with online payment providers andhave built solutions to accept credit and debit card payments,adds Anne-Marie.

We also build bespoke Content Management Systems (CMS),enabling the client to update and manage their own site, givingthem total flexibility to add, edit and delete page content andimages themselves.

e2 media comprises a small team but its big on collectiveexperience, with more than 17 years in the website industry. Smallis also beautiful when it comes to customer relationships - e2media maintains close contacts with all its clients, wherever theyare, and offers dedicated project and account management.

Our teams experience encompasses corporate websites, localbusiness websites and e-commerce sites, says Anne-Marie.

Examples include Smith & Nephew healthcare, Amec plc, BP,BT, Taylor Woodrow and Lyme Bay Holidays and we have alsodeveloped a number of popular holiday let websites with fullreal-time availability, online booking and payment.

For the well-known Surf Life Saving GB, which runs Surf LifeSaving clubs across the country we launched a website whichenables the marketing team to create microsites for their clubson the fly, via the CMS.

Now trading for nearly 18 months, Anne-Marie is proud of thefact that nearly all of e2 medias work has come fromrecommendation and referral.

We pride ourselves on exceeding customers expectations and offering good value for money with excellent customer service,she adds.

For further details of e2 medias services, clients and recent websites, plus a packed page of customer testimonials, go to www.e2-media.co.uk.

To make an enquiry, telephone 01271 860475 or email [email protected]

Helping your business grow

Custom web programming

Bespoke CMS

Online e-commerce solutions

Database driven websites

Bespoke holiday let and residential lettings software solutions

Hosting and domain registration

Search Engine Optimisation (SEO)

Email marketing campaigns

Mobile web development

From a simple online brochure spanning a few pages to large scale

e-commerce installations, we are able to provide an affordable,

professional web site tailored to suit your needs and budget.

t: 01271 860475 e: [email protected]

www.e2-media.co.uk

professional web site tailored to suit your needs and budget.

From a simple online brochure spanning a few pages to large scale


Helping your

suit your needs and budget.

spanning a few pages to large scale

registration Hosting and domain

business grow e

Database driven websites

Online e-commerce solutions

Bespoke CMS


B k h lid l t d residential lettings software solutions

Mobile web development

Email marketing campaigns

Search Engine Optimisation (SEO)

registration Hosting and domain

ti l l tti ftware solutions

EO)

.e2-mwwwt: 01271 860475 e: c

media.co.uk [email protected]

e2 media managing director Anne-Marie Pope.

27

4683 1pg advertorial:Layout 1 15/11/2011 15:49 Page 27

It has been an exciting few years for The Somerville Hotel,Torquay, as they win one award after another. Jointly ownedand managed by Adam Millward and Grant Chapman.

The hotel was delighted to be awarded the title of Devon B&B/GuestAccommodation of the Year in October 2010 by Visit Devon, andwere even more thrilled to be subsequently awarded their mostprestigious accolade yet of Best B&B/Guest Accommodation for thewhole of the South West of England in 2011 by South West Tourism,the hotel has also just been approved by Taste of the West, and wasa finalist, narrowly pipped at the winning post, in 2010 in the HRSHotel Excellence Awards, Best Value Small Hotel.

Adam and Grant have developed a charmingly intimate hotel, whichalthough graded at 5 stars for its guest accommodation with anadditional Gold Accolade, has nothing stuffy or pretentious about it,the atmosphere is relaxed and informal with a truly welcomingambience. Tastefully furnished in a light fresh style, complemented bycarefully chosen antique pieces, all rooms have flat-screen TVs andgoose feather duvets, the deluxe rooms and suites boast king-sizedbeds and even have iPod docks.

The aim is to deliver a flexible service that is attentive, yet discreet. At weekends the extended breakfast times make for a more relaxedstart to the day, with an extensive continental buffet and cookedbreakfast, served daily. As an extra treat, a continental breakfast inbed is available. The Somerville sources their supplies as far aspossible, from local suppliers who are passionate about the quality oftheir produce. During the week they offer late check ins and earlycheck outs. This flexibility, free WiFi, and close proximity to the RivieraCentre also make the hotel a comfortable and convenient choice forguests on business. This small 10 room hotel is ideal for thoselooking for a luxury break on the English Riviera, in an intimateenvironment with a touch of seaside chic.

The hotel has a superb central location only a five minute walk fromTorquays interesting harbour and bustling town centre with dozensof quality restaurants serving delicious fresh local produce, cosycafes and lively bars. The centre has many attractions including thePrincess Theatre, Torquay Museum and Torre Abbey, with PaigntonZoo just a short car ride away.

The Somerville515 Babbacombe Road, Torquay,

Devon TQ1 1HJ

Tel: 01803 294755

Fax: 01803 215810

Email: [email protected]

So for that special break ring The Somerville Hotel on:01803 294755and experience this delightful hotel for yourself.

Will receive a 20% discount on the room rate

Guests who mention The Bristol Business Post Article

This offer is subject to terms and conditions

28

4691:Layout 1 15/11/2011 15:52 Page 28

WHEN the Somerville Hotel needed to implement an online booking system, it knew exactly which pioneeringcompany to call on.

Celebrating its 10th anniversary in September, Cateractive Ltd was there at the very start of the internet hospitality selling and its CaterBook system is one of the longest serving in the sector.

Devised for efficient management of the booking provisions of guest rooms and hotels of up to 80 rooms, the system is aimed at the hospitality sector and includes a management package on hotel computer(s) and an online booking system that appears on a hostelrys website. The firstsolution in the UK to

provide online booking systems to smaller hotel businesses in2002, CaterBook was developed by Peter Shearn, managingdirector of Cateractive Ltd, in Totnes, Devon.

He was originally involved in hospitality with a diploma course inthe late 1970s and combined that experience with programmingexpertise to create an industry-friendly software solution -industry-friendly being the key, as Peters very aware that noteveryone, is necessarily computer savvy

We take great care to ensure we always communicate clearlyand with an understanding of the hospitality industry, he says.We are a very small team and attention to detail and service isimportant but we are based in technology and our clients are ina non-technical business. Because were not trying to be allthings to all men, CaterBook is very simple to use. It has beencarefully thought out and designed to enable even people withlittle computer-confidence, to work quickly and efficiently.

CaterBook is a commission-free system, so bookings generatedon a hotels own website will not incur charges, and it also delivers detailed reports and financial, domestic and marketingdata, which, says Peter, can be invaluable for generating futurebusiness. Its a system that is proving popular with hoteliers;apart from a packed web page of glowing testimonials,Cateractive has more than 300 clients, mostly in the UK but alsoin Austria, Spain, France and Jersey.

We have several major award-winners in our portfolio and itwould be crass of us to name names as all our clients are important to us, Peter states. However, making an exception, the Somerville is a class leader in what it does. It hasachieved its status through service, attention to detail and plainhard work.

Happy to reflect on a decade of success: The hospitalityindustry has seen a great deal of change over the last 10 yearsand it has been a real privilege to be part of it and grow with it,Peter is excited about the future.

We have now introduced our Apex Channel Managementsystem which provides a total one-stop hotel bookingmanagement package and enables hoteliers to send availabilityand pricing information on to the major reselling agencies in theUK, he reveals.

With an eye on quality we have partnered with big brand namessuch as Booking.com, LateRooms, Lastminute.com, Venere andExpedia along with other major players in other parts of theworld and are adding providers all the time. As a combination ofproperty management system, commission-free own sitebookings and probably the best connected channel managerthere is, I think CaterBook is the UK technology leader whilebeing probably the most affordable. We are very excited.

For further details, visit www.caterbook.comwhere you can request a free trial telephone 01803 840414 or email

[email protected]

Peter Shearn, managing director ofCateractive Ltd

29


Two years of major development and conservation work

is now completed at St James Priory Bristol, to the

delight of the team and visitors alike.

St James Priory is a very special place, offering healing,

heritage and hospitality in the heart of Bristol,

St James Priory is the oldest building in Bristol and has been a

place of worship offering healing and hospitality, since its

foundation in 1129. It is a monument of immense historical and

architectural importance.

In the medieval period, St James Priory was home to

Benedictine monks. They lived here as a community of

brothers, devoting their lives to worshipping God and caring for

the poor and the sick. Now, St James Priory provides

residential support and treatment for people suffering from

substance addiction via Walsingham House and St James

House which are adjacent to the church.

This residential support

and treatment for

people with a substance

dependency is open to

all in need, whatever

their background or

circumstance.

Like their Benedictine

predecessors they

extend a warm welcome

to all who visit. The

refectory caf serves

delicious refreshments and the well-equipped meeting rooms

and central locality make St James an ideal venue for

conferences and community group bookings.

St James is still a place of Christian worship and devotion but is

open to all people from any faith or none. It is a Catholic Church

and is open between 10am and 5pm from Monday to Saturday.

Mass is celebrated each Sunday and Holyday at 8am.

For more information visit their web site

www.stjamespriory.org.uk

or telephone on 01179 299100

St James Priory,

Whitson Street,

Bristol

BS1 3NZ

Wheelers

Tel: 01373 823755www.wheelers-westbury.co.uk

31D Link Road, West Wilts Trading Estate, Westbury, Wiltshire BA13 4JB

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30

4669:Liberty 15/11/2011 16:00 Page 30

We are a member of the Building Societies Association. Authorised and regulated by the Financial Services Authority. Registration number 156580.

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31

4820 New:Layout 1 15/11/2011 16:12 Page 31

2011 marks the 75th anniversary of Jelf Lampier, one ofBristols leading insurance brokers. As the businesscelebrates its presence in the city since 1936, when itbegan as John Lampier & Son Ltd, Ben Riddell, MarketingDirector recounts five essential facts about the origins ofthe company:

In 1936 in a coffee shop on Baldwin Street, two insuranceinspectors, Ronald Chaffe and Howard Carter decided to start a business to serve the local community. John Lampier & Son Ltd. was born!

There was no Mr. Lampier! Whilst planning their business, one ofChaffe and Carters clients proposed his own Christian namesJohn and Lampier as the company brand.

From 1938 until 1982 John Lampier & Son Ltd. occupiedvarious offices on Baldwin Street before moving into offices onthe first floor of Edgecumbe Hall, Clifton.

In 2007, John Lampier & Son Ltd. was acquired by Jelf. Togetherthe businesses formed the largest Bristol based insurance broker,with an estimated 15 20% share of the local market.

In 2010, Lampier became known as Jelf Lampier. Occupying thewhole of Edgecumbe Hall, it now has 100 members of staff,including a team of 20 sales advisers.

Ben commented further: "75 truly is a landmark for us and weare both delighted and proud to be able to say that we havebeen insuring the city and people of Bristol for such a long time.Here at Jelf Lampier, we are passionate about being, andremaining, a community broker it means a lot to us that we areable to retain our Bristol roots. We would like to say a big thankyou to Bristol for entrusting us with your business and we lookforward to working with the city for the next 75 years!"

Edgecumbe Hall

Richmond Hill

Clifton

Bristol BS8 1AT

Tel: 0117 240 2000 Fax: 0117 240 2499

Your business. Our focus.

InsuringBristolWe know a thing or two about Bristol weve been insuring businesses here since 1936.

0117 240 2482

www.jelfgroup.comJ

As the business cele-

b

BS8 1AT

T Fax: 0117 240 2499

32


33

Initial rental 36 monthly payments of Excess mileage

1,197.00 (plus VAT) 399.00 (plus VAT) 6p per mile (plus VAT)

BBP Template Quark Left and Right:Layout 1 16/11/2011 09:49 Page 33

The all-new Range Rover Evoque has arrived in theSouth West, a vehicle that is as breath-taking to look atas it is to drive.

Available as a stunning Coup or a practical 5-Door model, theRange Rover Evoque brings dynamic handling and styling to theclassic Range Rover package of luxury and all-terrain performance.

The Range Rover Evoque exudes dynamic elegance and is availablein three core design themes (Pure, Dynamic and Prestige) each ofwhich define styling, interior comfort and equipment levels - thoughcustomers can personalise their vehicle using an array of options.

As you would expect from a Range Rover, the interior featureshigh quality materials and craftsmanship as well as offering a hostof premium technologies - including an 8-inch, high-definitiontouch-screen display with optional dual-view technology.

Entertainment options include Digital and Satellite TV, DVDplayback capability - which passengers can enjoy via 8-inchscreens mounted in the headrests and digital infrared wirelessheadphones. New sound systems, developed in partnership withaudio specialist Meridian and including a range-topping 825W,17-speaker system, are also available.

However the true test is how it drives and, whether choosing twoor four-wheel drive, the Range Rover Evoque delivers a rewardingexperience thanks to its precise steering and agility.

Naturally the Range Rover Evoque delivers all-surface capabilityand makes use of a unique suite of technologies to maximiseperformance and comfort in challenging on- and off-roadconditions - including a Terrain ResponseTM system with settingsfor General Driving, Grass/Gravel/Snow, Mud/Ruts and Sand tooptimise driveability and comfort.

For customers specifying the Adaptive Dynamics feature there is an additional Dynamic setting that sees MagneRide dampersmonitoring and adapting to vehicle movements 1000 times/second*to help minimise body roll and provide an even more balanced drive.

A choice of engines are available - a 150hp 2.2 litre turbo dieseleD4 engine that delivers less than 129g/km CO2 (in front-wheel-drive coup form), 190hp SD4 version which gets from 0-60mphin 8.0 seconds when equipped with the automatic gearbox and anew 240hp 2.0 litre turbo-charged petrol engine capable of 0-60mph in just 7.1 seconds.

DYNAMIC ELEGANCE - THE RANGE ROVER EVOQUE

YN DDYNAMIC ELEGANCE -

The Range Rover Evoque represents accessible, desirab

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