BottomLineStat 12.31.11

BottomLineStat February 2, 2012

2011 (Jan – December) Reporting period

www.nola.gov/opa

http://www.nola.gov/opa

2 BottomLineStat

About BottomLineStat

• BottomLineStat is a performance management system that The City of New Orleans uses to help manage the City’s finances, to improve the efficiency of the city’s revenue collection system, and to ensure that departments are held accountable for staying on budget

• BottomLineStat is a working meeting where key City staff review data to assess how the City is meeting its goals and to analyze what’s working, what’s not, and what the City needs to do to improve

• BottomLineStat is one of the PerformanceStats being implemented by the Office of Performance and Accountability, the team in charge of overseeing the City’s performance management initiatives, like the ResultsNOLA performance reports

3 BottomLineStat

Bureau of Revenue (Sales tax and Other)

33% (Page 19)

Property Taxes 21% (Page 17)

Sanitation 7% (Page 25)

Parking and Traffic 8% (Page 10)

EMS 2% (Page 4)

Sheriff Sales Blight <1% (Page 8)

Other Revenue Sources

29 %

Revenue Source Analysis: Proportion of General Fund Revenues by Source

Budgeted Revenue of $488 Million

Source: Adopted Budget 2011

4 BottomLineStat

Budgeted Revenues for 2011 : Bureau of Revenues 33% of GF Revenues General Sales Taxes, Motor Vehicle, Hotel/Motel, Occupational Licenses, Parking Taxes, Beverage Permits *

*Analysis Excludes Slot Machine, Live Racing, Off Track Betting Taxes, Mayoralty Permits and chain store licenses for a total of 2M ( These are also collected by the Bureau of Revenue )


General Sales Taxes, $129M

26%

Motor Vehicle, $8M 2%

Hotel / Motel $10.6M

2%

Occupational Licenses

$9M 2%

Parking Taxes $4M 1%

Beverage Permits $1M 0%

Total Other Revenue Streams $326M

67%

5 BottomLineStat Source : Department of Revenue 1/6/2012

$9.4 $9.7 $11.4 $11.2 $11.4 $10.4 $10.0 $9.9 $9.9 $10.6 $11.4 $10.1 $10.7

$12.5 $11.6 $11.4 $11.3 $9.9 $10.3 $10.7 $11.5 $11.0

$11.50

$21.57

$32.23

$44.72

$56.30

$67.67

$78.98

$88.90

$99.21

$109.91

$121.41

$132.36

$10.83 $20.22

$29.92

$41.35

$52.59

$64.01

$74.39

$84.40

$94.28

$104.22

$114.84

$126.22

$0.0

$20.0

$40.0

$60.0

$80.0

$100.0

$120.0

$140.0

$-

$20

$40

$60

$80

$100

$120

$140

Jan Feb Mar Apr May June Jul Aug Sept Oct Nov Dec

Mill

ion

s

General Sales Taxes (excluding Vehicle and Hotel/Motel): Cumulative Collections as of December 31, 2011 were up 4.8% vs. 2010

Monthly 2010 Monthly 2011

YTD 2011 YTD 2010


$0.7 $1.1 $1.1 $1.1 $1.1 $0.9 $0.9 $0.6 $0.6 $1.2 $1.0 $0.8 $1.0

$1.4 $1.3 $1.2 $0.9 $0.8 $0.6 $0.8

$1.2 $0.9

$0.77

$1.59

$2.64

$3.99

$5.25

$6.46

$7.35

$8.14

$8.72

$9.52

$10.70

$11.64

$0.74

$1.42

$2.49

$3.61

$4.74

$5.85

$6.78

$7.65

$8.23

$8.82

$9.98

$10.95

-

2

4

6

8

10

12

14


Mill

ion

s Hotel/Motel Sales Taxes: Cumulative Collections as of

December 31, 2011 were up 6.3% vs. 2010


YTD 2011 YTD 2010

7 BottomLineStat Source : Department of Revenue 1/30/2012 Note: Data is represented on a cumulative basis

The Collections Team reached 98% of the yearly target of 60 audits completed

1 3

6 9

11 14

17

22 22

23

28 28

1

6 8 8

13

24 24

25

27

29 30 31

0

5

10

15

20

25

30

35

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Sales Tax Audits: Increased Compliance Efforts reflect 98% Completion of 2011 Target Audit Goal

Audits Paid/Closed

Audits Referred toEnforcement

2011 Audit Target: 60 Completed to Date: 59

un

its

$100 $165

$303 $344 $355 $411

$656

$1,002

$1,002

$1,019

$1,553 $1,553

8 38 48 48 119 127 127 130 135

320 324

528

-

200

400

600

800

1,000

1,200

1,400

1,600

1,800


Tho

usa

nd

s

Sales Tax Audits: Compliance Efforts Yield $2,080,541 of revenues collected or referred to enforcement

Amount to Enforcement

Amount Paid / Closed

Collected or to enforcement YTD $2,080,541


$1.4 $2.0 $2.1 $1.3 $0.6 $0.6 $0.2 $0.04 $0.1 $0.1 $0.0 $0.1 $1.4

$3.6

$2.1

$0.5 $0.6 $0.5 $0.1 $0.1 $0.1 $0.1 $0.1 $0.2

$1.39

$5.01

$7.07

$7.52

$8.12

$8.63 $8.76 $8.85 $8.96 $9.05 $9.17 $9.32

$1.43

$3.43

$5.50

$6.83

$7.47 $8.07 $8.32 $8.36

$8.45 $8.53 $8.57 $8.64

0

1

2

3

4

5

6

7

8

9

10


Mill

ion

s Occupational Licenses: Cumulative Collections as of

December 31 , 2011 were up 7.8% vs. 2010


YTD 2011 YTD 2010

*Proactive Efforts by the Bureau of Revenue Resulted in a Significant Amount of Collections Taking Place Earlier During the Year if Compared to 2010.


$0.9 $0.8 $1.2 $1.4 $1.2 $1.0 $1.0 $1.0 $1.0 $1.0 $1.0 $1.0 $1.0 $1.0 $0.9 $1.4 $2.1 $1.2 $1.0 $1.1 $1.2 $1.1 $1.1 $1.0

$0.99

$1.99

$2.94

$4.37

$6.46

$7.66

$8.70

$9.78

$10.94

$12.06

$13.16

$14.14*

$0.86

$1.69

$2.88

$4.25

$5.44

$6.48

$7.47

$8.51

$9.49

$10.46

$11.42

$12.41

-

2

4

6

8

10

12

14

16


Mill

ion

s Other Revenues (ABO, Vehicle Sales, and Parking Tax):

Cumulative Collections as of December 31, 2011 were up 14% vs. 2010


YTD 2011 YTD 2010

* The main driver of the increase in collections is due to an increase in ABOs fees during the year and better than expected vehicle sales tax collections

10 BottomLineStat Source : Department of Revenue 1/31/2012 Note: Data is represented on a cumulative basis

147 270

396 513 564

780

1,251

1,513 1,676

1,799

2,035 2,135

-

500

1,000

1,500

2,000

2,500

3,000

Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11

Administrative Subpoenas Reached 2,135 for the Year

Administrative Subpoena

un

its

245 12 160 136 71 148 502

1,109 1,848 2,096 1,891

1,230

2,549 Mailings

7,261 Mailings

4,520 Mailings

0

1000

2000

3000

4000

5000

6000

7000

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11

Field Visits / ContactsMailings *

Number of Field Visits/Contacts Declined in December

*Mailing campaign occurring between August and October increased the overall number of contacts with the public

11 BottomLineStat Source: Adopted Budget 2011

Other Revenue Sources $479M 98%

EMS Charges $ 9 M 2%

Budgeted Revenues for 2011 : EMS Charges 2% of GF Revenues

12 BottomLineStat Source : ACS Collection Agency 1/26/2012

The collection rate across all payer classes has remained mostly unchanged across years. Still, 2011 shows improvement in collections despite the transport rate increase from $500 to $1,015.

$0.55

$1.00

$1.63

$2.21

$2.69

$3.43

$4.06

$4.83

$6.01

$6.99

$7.85

$9.14

$0.71

$1.31

$2.31

$2.96

$3.78

$4.80

$5.56

$6.37

$6.96

$7.68

$8.43

$9.04

$-

$1.00

$2.00

$3.00

$4.00

$5.00

$6.00

$7.00

$8.00

$9.00

$10.00


Mill

ion

s

EMS: YTD Revenue Collected for All Payer Types as of December 31, 2011 is lower than 2010 by 1%

2010 MonthlyRevenue

2011 MonthlyRevenue

2010CumulativeCollections

2011CumulativeCollections


Medicare and Medicaid Collections as a % of Yearly Billings Remain under Prior Year. As Service Fees Increased, Reimbursement Amount From Medicare and Medicaid Remains Constant.

$4.0 $5.1 $9.4

$11.7

$16.7 $14.6

$0.5 $0.6 $0.8 $0.9 $1.9 $1.2

12.4% 11.6%

8.6% 7.5%

11.6%

8.3%

0%

2%

4%

6%

8%

10%

12%

14%

0

5

10

15

20

25

30

35

40

2006 2007 2008 2009 2010 2011 YTD

Mill

ion

s

Medicare Billings vs Collections

Total Billed Total Paid Yearly Collections /CY Billings

$1.8 $3.0 $5.9 $6.3

$11.3 $15.3

$0.6 $1.0 $2.1 $2.4 $3.8 $3.2

36% 35% 36% 38% 33%

21%

0%5%10%15%20%25%30%35%40%45%

0

5

10

15

20

25

30

35

40

2006 2007 2008 2009 2010 2011 YTD

Mill

ion

s

Medicaid Billings vs Collections


Medicaid 13M 12%

Medicaid Distribution

13M 13%

Private Insurance

15M 15%

Self-Pay, 56M 60%

Billing Distribution


Private Insurance and Self-Pay Collections as a % of Yearly Billings Remain over Prior Year

$5.2 $7.5

$11.8 $11.5 $14.2

$18.1

$1.0 $1.7 $2.2 $3.2 $2.9 $3.8

19%

23%

18%

28%

20% 21%

0%

5%

10%

15%

20%

25%

30%

0

5

10

15

20

25

30

35

40

2006 2007 2008 2009 2010 2011 YTD

Mill

ion

s

Private Insurance Billings vs Collections


$16.8 $22.6

$34.0

$43.5

$63.5 $70.4

$0.1 $0.2 $0.3 $0.4 $0.6 $0.8

0.75% 0.85% 0.81%

0.88% 0.92%

1.16%

0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

1.20%

1.40%

0

10

20

30

40

50

60

70

80

2006 2007 2008 2009 2010 2011 YTD

Mill

ion

s

Self-Pay Billings vs Collections


Medicaid 13M 12%

Medicaid Distribution

13M 13%

Private Insurance

15M 15%

Self-Pay, 56M 60%

Billing Distribution


$34 $34 $53 $33 $41 $39 $50 $44 $56 $55 $71 $72 $105 $65 $63 $67 $79 $81 $69 $66 $59 $55 $43 $64

2,809

711

1,016

3,260

2,247

1,918 2,095

2,409

1,534

1,859 2,114

1,506

0

500

1000

1500

2000

2500

3000

3500

$0

$20

$40

$60

$80

$100

$120


Tho

usa

nd

s

2010 $ Self Pay Collections

2011 $ Self Pay Collections

2011 Number of Calls

Un

its #

Self Pay Calling Efforts Are Lower Despite Decrease in Collections in December

333 321

146 153

479 ( $ 91K) 474 ($ 93K)

0

100

200

300

400

500

600

Nov-11 Dec-11

Defaulted

On Time

Current Participation in the Self Pay Plans is Around 3% of Total Self Pay Transports

un

its


Other Revenue Sources $447M 92%

Traffic Collection $36M 7%

Towing and Booting

$1M 0%

Parking Meters $4M 1%

Budgeted Revenues for 2011 : Parking and Traffic Revenues 8% of GF Revenues

17 BottomLineStat Source: Department of Public Works 1/20/2012

$0.81

$2.05

$3.35

$4.43

$5.46

$6.43

$7.29

$8.10

$8.77

$9.53

$10.29

$11.07

$0.83

$1.75

$3.03

$4.11

$5.13

$6.06

$6.86

$7.59

$8.48

$9.46

$10.55

$11.78

$0

$2

$4

$6

$8

$10

$12

$14

January February March April May June July August September October November December

Mill

ion

s

Combined YTD Tickets, Boots and Tow Collections Were 6% Higher for the Year Compared to 2010. This Was

Accomplished Despite a 6% Deficit Earlier During the Year.

2010 Monthly

2011 Monthly

YTD 2010

YTD 2011

18 BottomLineStat

Parking : Counts of Parking Violations by Type

Source: Department of Public Works 1/20/2012 Note: Daily tracking for ticket issuances by each PCO began October 2011

un

its

un

its

un

its

986

2,368

3,402

4,399

886

1,995 2,830

3,632

-

2,000

4,000

6,000

Ytd Q1 Ytd Q2 Ytd Q3 Ytd Q4

Booting Efforts Closed Strong in 2011. Total Booting Was Approximately 21% Higher than 2010.

2011 Boots Confirmed

2010 Boots Confirmed

3,490

7,183

9,746

12,499

2502

5125 6787

8381

-

5,000

10,000

15,000


Towing Activity Closed Strong With YTD Activity Exceeding Prior Year by 50%.

2011 Tows Confirmed

2010 Tows Confirmed

90,291

173,053

236,036 302,460

79,494 150,367

214,823

302,653

0

100,000

200,000

300,000

400,000


2011 Tickets Issued Finished Strong, Exceeding 2010 Issuance After Having a 15% Deficit Earlier During the Year

20102011

19 BottomLineStat Source: Department of Public Works 1/20/2012

0.88 1.30 1.16 1.26 1.55 1.23 1.25 1.37 1.19 1.87 1.17 1.6

1.5 1.0 0.8 1.3

1.5 1.5 1.8 1.7

1.5 1.5

$1.53

$3.15

$4.68

$5.66 $6.46

$7.74

$9.27

$10.74

$12.55

$14.30

$15.80

$17.25

$0.6

$1.5 $2.8

$4.0

$5.2

$6.8

$8.0

$9.3

$10.6

$11.8

$13.7

$14.9

0.0

2.0

4.0

6.0

8.0

10.0

12.0

14.0

16.0

18.0

20.0


Mill

ion

s

YTD Photo Safety Collections

Monthly 2010

Monthly 2011

YTD 2011

YTD 2010

20 BottomLineStat Source: American Traffic Solutions 1/20/2012

21,250 18,018

9,030

18,582

27,208 23,500 24,771

27,069 23,874 24,551 23,432

20,453

12,216

10,533

38,508

32,149

22,451

9,290 8,997

26,719

14,185 14,741

12,740

12,051

63% 63%

19%

37%

55%

72% 73%

50%

63% 62%

65% 63%

0%

10%

20%

30%

40%

50%

60%

70%

80%

-

10,000

20,000

30,000

40,000

50,000

60,000


Detail of Monthly Exceptions and Citations Issued as of December 31st, 2011.

Exceptions Included Over 4,000 Inoperable Flasher Events

Total Exceptions Citations Issued Total Events Issuance Rate

un

its

Flashers School Zone 36%

DMV No Matches 17%

No Plate/ Temp 15%

No Violation 16%

Other 16%

Exceptions

21 BottomLineStat

Location ID of Flasher Exception Cameras as of December 31st, 2011.

Note: Excludes cameras with flasher exceptions less than 2% of total events and cameras with 10 or less exceptions

Camera Number Location

September October November December

NO26 SB PARIS @ PRENTISS AVE 1% 0% 6% 28%

NO47 NB CANAL BLVD @ FRENCH ST 4% 1% 0% 49%

NO49 EB ST CHARLES AVE @ CADIZ ST 91% 97% 88% 92%

NO50 WB ST CHARLES AVE @ JENA ST 87% 95% 73% 92%

NO51 NB READ BLVD @ HAMMOND ST 66% 0% 79% 83%

NO55 NB FRANKLIN AVE @ WISTERIA ST 6% 9% 63% 73%

NO58 WB BIENVILLE ST @ N. OLYMIPA ST 87% 90% 94% 90%

Flashers Exception / Events

3,359 2,405

6,675

10,221 11,062

58 4

16,278

5,748 5,478 4,403 4,334

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000


Monthly Exceptions Issued for Flashers Inoperable During School Zone Enforceable Time as of December 31, 2011

un

its

Source: American Traffic Solutions 1/20/2012

22 BottomLineStat

Budgeted Revenues for 2011 : Property Taxes 21% of GF Revenues


Other Revenue Sources $386M

79%

Property Taxes

$102M 21%

23 BottomLineStat Source : Archon 1.30.2012

Note: Collection number herein includes balances that will later be allocated to the corresponding entity ( including Levee Boards, S&W and School Board) . Collection amounts include payments on prior year delinquencies

$2

$4 $5

$10

$14

$18

$23

$26 $29 $29

$36 $37

$1

$4 $5

$11

$16

$20

$23

$24

$27

$31

$33 $34

$0

$5

$10

$15

$20

$25

$30

$35

$40


Mill

ion

s

Real Estate and Property : Gross Cumulative Delinquent Collections as of December 31st (Net of Collection Fees)

2011

2010

24 BottomLineStat Source : Archon 1.30.2012

540 1,147 1,264

2,873

5,286

20,932 21,470

21,577

20,851

10,951

9,353 9,167

2,522

1,941 1,551

5,196 4,284 4,310

6,333

4,933 5,024 4,897

3,085

1,963

0

5,000

10,000

15,000

20,000

25,000

Property Taxes: Third Party Collector Efforts Decreased During November and December

Outbound Call(Units)

Bills Paid(Units)


Other Revenue Sources $453M

93%

Sanitation Charges

$35M 7%

Budgeted Revenues for 2011 : Sanitation Charges 7% of GF Revenues

26 BottomLineStat

2.60

3.23 3.34

3.22 3.23 3.24 3.24 3.24 3.25 3.24 3.23 3.24

1.52

2.40

2.96

2.60 2.72

2.84

2.51

2.97

2.67 2.77 2.73 2.72

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

January 2011

February 2011

March2011

April 2011

May2011

June2011

July2011

August2011

September2011

October2011

November2011

December2011

Mill

ion

s

Monthly Sanitation Collections Remain at Approximately 2.7M Per Month or 84% of Current Month Billings

Billings Monthly Collections Moving Avg. (monthly collections)

Source : SWB 1.6.2012

27 BottomLineStat

239 258

272

232

418

499 495

544

516 534 530

584

158 181 184

151 151 167

161

189

242 225

214 217

-

100

200

300

400

500

600

700

January 2011

February 2011

March2011

April 2011

May2011

June2011

July2011

August2011

September2011

October2011

November2011

December2011

Agency collections are below 40% of monthly referrals for the first time in 4 months

Gross Referrals ALPAT

Gross Alpat Collections

15% of Oct.

2010 Billings

16% of Nov. 2010 Billings

16% of Dec. 2010 Billings

9% of Jan. 2011 Billings

13% of Feb. 2011 Billings

15% of Mar. 2011 Billings

15% of Apr. 2011 Billings

17% of May 2011 Billings

16% of June 2011 Billings

16% of July 2011 Billings

16% of August 2011 Billings

18% of August 2011 Billings

Tho

usa

nd

s

Source : Alpat 1.6.2012

BottomLineStat 12.31.11

Business

Transcript of BottomLineStat 12.31.11