Bodylanguage 120928022827-phpapp02
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Transcript of Bodylanguage 120928022827-phpapp02
BODY LANGUAGE
Body language communicates much more than words. Body language signals are called ‘leakages’ because you may try to tell something, but the truth will leak out visually.
Aspects of Body Language
Territory
• Personal– Close -1½ to 2½ feet– Far - 2½ to 4 ½ feet
• Intimate– Touching – 6-18”
• Social – Close 4-7 feet– Far - 7-12 feet
• Public – Close - 12-25 feet– Far - 25 feet or
greater
Cultures
• A crowded culture
• What is your private space?
When you invade my space
• Reactions to an invasion of your space– Feel troubled– Get defensive– Become aggressive– Retaliate
Masks We Wear
• Public Masks– Public smile – Clothing – Putting on my face
• Extended territory– On the road– At work
• Can we drop masks?
Jockeying for position
• Inclusive - Non-inclusive– How you include/exclude others in a group
• Parallel body positions– Will position yourselves to relate to each other– Side by side are neutral– Facing means people are involved
• Congruence-incongruence– Groups that imitate each other
Looking
• How long do you look?– Staring- dehumanizes or challenges– Glances - socially acceptable timing– Appraisal- may indicate interest
• Do you look when you talk?• Do you look when you listen?
‘What often happens in any relationship is that language itself becomes a mask and a means of clouding and confusing the relationship. If thespoken language is stripped away and the onlycommunication left is body language, the truthwill find some way of poling through. Spokenlanguage itself is a great obscurer”
Body Language, Julius Fast, MJF books, 1970.
Actions Speak Louder than Words?
Misinterpretation = Trouble??
• Lost business– Lack of animation = lack of
interest? – US tendency to get right to
business
Troubles
• Conflict with peers
• Different work styles• Wrong assumptions
Trouble….
• Misinterpretation of signals– Can be BIG trouble– Legal trouble – Do you know how to
act or are you confused?
Do you know what you are saying?
ZonesIntimate
Personal
Social
Public
Shows that a person does not know or understand what you
are talking about
Means "All correct"
It is an OK signal normally, but, when it is jerked sharply upwards it becomes an insult
signal
Congruence
Submissive palm position
Dominant palm position
Aggressive palm position
Taking control handshake
Giving control handshake
Glove handshake
Rubbing hands
Positive expectation
Steepling hands
Lowered steeple Raised steeple
Clenched handsHigh clenched hands indicate people who are difficult to decipher
Gripping hands
Confidence Frustration
Closed attitude&
Thumb displays
Negative & superior attitude
Dominant or aggressive
Mouth guard
Suppress the deceitful words
Catch a lie..
Sometimes indicates thinking hard
Indicates anger & frustration
Collar pull
Evaluation
Boredom
Standard arm cross gesture
Defensive Or
negative attitude
Arm Gripping Gesture
Show that the user is 'cool’ and
to make his superiority felt
Partial Arm-Cross Barrier Gesture
lacking in self-confidence
Readiness
‘Readiness' which in the right context is correct,
but the basic meaning is aggression
Closed formation
Shows intimacy and signals for privacy
Shows nervous, reserved or defensive
attitude
The 4 Leg Lock Position
Sign of the tough-minded,
stubborn individual
Territorial gesture
Indicates pride of ownership
Ownership gesture
Reflects an easygoing, relaxed and carefree attitude