BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

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SocialMedia.org Video Case Studies Andy Sernovitz Social Media Ethics Briefing: Staying Out of Trouble This video is from BlogWell San Francisco June 20, 2011 socialmedia.org/blogwell SocialMedia.org Case Studies This presentation is from BlogWell Chicago July 18, 2012 socialmedia.org/blogwell

Transcript of BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

Page 1: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

SocialMedia.orgVideo Case Studies

Andy Sernovitz

Social Media Ethics Briefing:Staying Out of Trouble

This video is from

BlogWellSan FranciscoJune 20, 2011

socialmedia.org/blogwell

SocialMedia.orgCase Studies

This presentation is from

BlogWellChicago

July 18, 2012socialmedia.org/blogwell

Page 2: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

Ethics Best Practices

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Page 3: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

IT’S ALL ABOUT TRUST

Page 4: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

The difference between honesty and sleazery:

Page 5: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

THIS IS THE LAW

Page 6: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

1. Require disclosure and truthfulness in social media outreach.

2. Monitor the conversation and correct misstatements.

3. Create social media policies and training programs.

Three Guides for Safe Social Media Outreach

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Page 7: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

Stay Safe

Never pay

Real disclosure

Don’t lie to your mom

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Page 8: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

10 Magic Words I work for _________, and

this is my personal opinion.

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Page 9: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

Who are you?

Were you paid?

Is it an honest opinion based on a real experience?

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Page 10: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

Biggest Risk: Training Failure

Page 11: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

Checklists for every situation Customize for your team

• Disclosure of Identity • Personal and Unofficial

Participation • Truthfulness • Outreach and Advocacy

Campaigns • Agency/Contractor Disclosure • Vendor Questionnaire • Policies and Training

Disclosure Best Practices Toolkit

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Page 12: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

Be careful who you hire

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Page 13: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

We have a chance to do something good

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Page 14: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz
Page 15: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

Raise your standards

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Page 16: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

Save your brand

Save your reputation

Save your job

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Page 17: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

SAVE SOCIAL MEDIA

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Page 18: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

If you have to ask, the answer is no

It’s easier to be honest

Pass it on

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Page 19: BlogWell Chicago Social Media Ethics Briefing, presented by Andy Sernovitz

Learn more about past and upcoming BlogWells

socialmedia.org/blogwell

This video is from

BlogWellSan FranciscoJune 20, 2011

socialmedia.org/blogwell

SocialMedia.orgCase Studies

This presentation is from

BlogWellChicago

July 18, 2012socialmedia.org/blogwell