BHARAT SANCHAR NIGAM LIMITED -...

BID DOCUMENT

No: B-227/2017-18/2 Dated at Thiruvananthapuram the 31/08/2017

E-Tender document for carrying out the House keeping, General

Conservancy and Cleaning Services of Office Buildings, Hostel Blocks

and Inspection Quarters in RTTC, Kaimanam, Thiruvananthapuram.

E-Tendering portal:- BSNL ERP Portal http://eportal.erp.bsnl.co.in/irj/portal

Cost of E-Tender Form: Rs. 590/-

Seal & Signature of bidder:

BHARAT SANCHAR NIGAM LIMITED

(A Govt. of India Enterprise)

OFFICE OF THE PRINCIPAL

REGIONAL TELECOM TRAINING CENTRE

THIRUVANANTHAPURAM – 695040

(ISO 9001:2008 Certified Institution)

E-mail : [email protected]

Phone : 0471 2491090 Fax : 0471 2490569

http://eportal.erp.bsnl.co.in/irj/portal

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R.T.T.C, Thiruvananthapuram - 695040 ((IISSOO 99000011::22000088 CCeerrttiiffiieedd IInnssttiittuuttiioonn))

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Bfone: 0471 2491090 Fax: 2490569

Table of Contents

Sl.No Section Title Page.No

Section-I Tender Schedule 3

Section-II Notice Inviting Tender 4

Section-III Tender Document 5-7

Section-IV Instructions to Bidders 8-11

Section-V E-Tendering Instructions to Bidders 12-15

Annexure-I Tender Terms and Conditions 16-25

Annexure-II Contractor’s Obligations & Scope of work 26-37

Annexure-III Submission of Bid 38-39

Annexure-IV Text of Agreement 40

Annexure-V Pre-Receipt 41

Annexure-VI Certificate regarding information submitted 42

Annexure-VII Certificate – No close relatives are working in BSNL 43

Annexure-VIII Letter of authorization to attend bid opening 44

Annexure- IX Payment Insulation Undertaking 45

Annexure- X Vendor Master Form 46-47

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Bfone:0471 2491090 Fax: 2490569

SECTION – I

E-Tender document for carrying out the House keeping, General

Conservancy and Cleaning Services of Office Buildings, Hostel Blocks

and Inspection Quarters in RTTC, Kaimanam, Thiruvananthapuram.

TENDER SCHEDULE

Authority Inviting Tender Principal, RTTC, BSNL, Trivandrum

Tender No B-227/2017-18/2 dated 31/08/2017

Tender Publishing Date ……./……./2017

Time & Date for downloading of Bid document

From 1100 Hours on ..…./….…/2017

Date of seeking clarification From 1100 Hours on ………/……./2017 to 1600 hours on 12/10/2017.

Time & Date of Uploading Tender Bid From 1100 hours on ……../……/2017 to 1600 hours on ……../ ……./ 2017

Time & Date of Opening 1510 hours on 13/10/2017

Approximate Estimate cost Rs.2,60,000/- per month.

EMD amount Rs.63000/-.

Duration of Contract One year with an option of extention of another one year.

Venue of opening Tender Divisional Engineer(Admn) O/o Principal, RTTC, Kaimanam P.O, Trivandrum.

Minimum validity of tender period 150 days from the date of opening

Total Number of pages of Tender document

For more information log on to BSNL ERP E-Tendering Portal


.

DIVISIONAL ENGINEER (ADMN)

For PRINCIPAL, RTTC, THIRUVANANTHAPURAM.


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Bfone:0471 2491090 Fax: 2490569

No: B-227/2017-18/1 Dated at Thiruvananthapuram the 31/08/2017

SECTION-II

NOTICE INVITING TENDER For and on behalf of Chairman and Managing Director, BSNL, digitally sealed e-

tenders are invited by the Principal, RTTC, Thiruvananthapuram-40 from experienced and

registered Contractors, for the following works of RTTC, Thiruvananthapuram to be carried

out on Contract Basis for a period of one year from 01/11/2017 to 31/10/2018. The E-tender

documents can be downloaded from the website from http://eportal.erp.bsnl.co.in/irj/portal or

from www.kerala.bsnl.co.in. The cost of the tender document is Rs.590/-(Rupees Five

Hundred and Ninety only) (non refundable) and the EMD is Rs. 63000/-(Rupees Sixty Three

Thousand Only). The cost of E-Tender document and EMD amount can be remitted to the

AO(Cash), O/o CGMT, BSNL, Trivandrum or through DD/ Banker’s cheque. Demand Drafts

should be drawn on any nationalized/scheduled bank payable at A.O (Cash) O/o CGMT

BSNL, Kerala, Trivandrum 695033. The payment details of the cost of E-Tender document

and EMD amount should be kept in the ELECTRONIC COVER No – I. The hard copy of the

sealed Tender Documents completed in all respects and superscribed as “E-Tender for House

keeping, General Conservancy and Cleaning Services of Office Buildings, Hostel Blocks and

Inspection Quarters in RTTC, Thiruvananthapuram” should reach on or before 15:00 Hours on

13/10/2017 and the Tenders will be opened at 15:10 hours on 13/10/2017.

A) Descriptions of works: - House keeping, General Conservancy and Cleaning

Services of Office Buildings, Hostel Blocks and Inspection Quarters in RTTC,

Thiruvananthapuram.

B) E-Tender document will be available for downloading from 1100 hours on

…../…../2017 to 1300 hours of 13/10/2017.

C) Last date of receipt of filled up E-Tenders: - Upto 15:00 Hours on 13/10/2017

D) Opening of E-Tenders: - At 15:10 Hours of 13/10/2017

E) EMD: Rs. 63000/- (To be remitted before 12:00 hrs on 13/10/2017)

DIVISIONAL ENGINEER (ADMN)

For PRINCIPAL, RTTC, THIRUVANANTHAPURAM

Copy to: -

1) Notice Boards in RTTC, Thiruvananthapuram & Notice Boards of Kaimanam P.O/

Kaimanam Telephone Exchange

2) Notice Boards in BSNL Circle Office, Thiruvananthapuram / GMTD,

Thiruvananthapuram / O/o CE, Civil / Electrical, Thiruvananthapuram

3) AO(Cash)O/o CGMT/ SDE (L&B)/Caretaker, RTTC, Thiruvananthapuram for

information & necessary action.

4) All enlisted Contractors as per list available in this Office.

5) AGM(IT Cell), TVM for publishing in BSNL Kerala website.


http://www.kerala.bsnl.co.in/

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BHARAT SANCHAR NIGAM LIMITED (A Govt. of India Enterprise)




Bfone:0471 2491090 Fax: 2490569

No:B-227/2017-18/2 Dated at Thiruvananthapuram, the 31/08/2017.

SECTION-III

E-TENDER DOCUMENT

1. On behalf of CMD, BSNL, digitally sealed tenders are invited by the undersigned to

carry out the “Tender for House Keeping, General Conservancy and Cleaning Services

of Office buildings, Hostel Blocks and Inspection Quarters in RTTC,

Thiruvananthapuram” for a period of one year with effect from 01/11/2017 to

31/10/2018.

2. The bidding process will be accepted only through BSNL ERP E-TENDERING

platform. The E-tender documents can be downloaded from the website

http://eportal.erp.bsnl.co.in/irj/portal or www.kerala.bsnl.co.in., which should be

electronically filled and uploaded in or http://eportal.erp.bsnl.co.in/irj/portal, if the bidder

wishes to participate in the tender.

3. The physical copy of the Tender document would not be available for sale. E-Tender

documents will be available for downloading from 1100 hours on …../…./2017 upto

1300 hours on 13/10/2017.

4. The payment details of the cost of E-Tender document (Rs.590/-) and EMD amount

(Rs. 63000/-) should be kept in the ELECTRONIC COVER No– I, along with other

documents as specified.

5. The cost of E-Tender document and EMD amount can either be remitted to the

AO(Cash), O/o CGMT, BSNL, Trivandrum before 12.00hrs on 13/10/2017 or through

DD. Demand Drafts should be drawn on any nationalized/scheduled bank payable at A.O

(Cash) O/o CGMT BSNL, Kerala, Trivandrum 695033. The crossed Demand Draft /

Bankers Cheque should be submitted offline in the envelope as mentioned. Also the

scanned copy of the Demand drafts should be uploaded along with the other Mandatory

Documents.

6. Scanned copies of all original documents / notarized copy of all original documents are to

be uploaded with Digital signature wherever applicable.

7. The hard copy of the sealed Tender should be addressed to Divisional Engineer

(Administration), RTTC, BSNL, Thiruvananthapuram and should reach on or before

15:00 hrs on 13/10/2017. Tenders received after 15:00 hrs on 13/10/2017 will not be

accepted.

8. An experience Certificate for TWO years given by Govt. / PSU organizations in the last

two years ending 31st March 2017 should be uploaded/ attached along with the Tender

document.

9. The terms and conditions of the E-Tender, the details of works to be carried out, E-

Tender Performa, Text of Agreement, Pre receipt for refund of EMD etc are all

enclosures to this E-Tender Document as Annexure-I to Annexure-X.

10. The E-Tender should be filled up in the prescribed format only and no other forms are to

be used for this purpose.

11. The quoted rate should be shown separately as Service Charges per hour per employee.




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12. The EMD will not bear any interest.

13. Tender forms are not transferable and cost of Tender documents is not refundable.

14. During the entire evaluation process, if it is observed that the downloaded and / or it is

tampered / changed / modified in anyway, the bid will be liable to be rejected and a case

of fraud will be registered with police.

15. The PRINCIPAL, RTTC BSNL, Thiruvananthapuram reserves the right to reject any or

all Tenders without assigning any reason whatsoever and he is not bound to accept the

lowest tender rate.

16. Tender bids received after due time and date will not be accepted by the on-line system.

17. Submission of :

(a) OFFLINE documents listed below at Clause No.18 on Page.No.6&7 is mandatory

and non-compliance will result in outright reject of the Bid.

(b) ONLINE documents: The bidder is expected to examine all instructions, forms,

terms and specifications in the bid documents and clarifications / amendments /

addenda if any. Failure to furnish all information required as per the bid documents

or submission of the bids not substantially responsive to the bid documents in every

respect will be at the bidders risk and may result in rejection of bid.

(c) If some documents are not applicable for the bidder then he has to upload scanned

copy of paper mentioned “The document <Name> called vide

clause ………….. are not applicable on us”.

(d) The Bid which is not accompanied by the requisite bid security and cost of tender

document shall be summarily rejected. Bid will not be accepted / received after

expiry of schedule date and time.

(e) The digitally sealed Tenders will be opened by DE(Administration) O/o Principal,

BSNL, RTTC, Kaimanam Trivandrum, or by any officer authorized by him/her on

the date and time prescribed in the presence of those tenderers or their

representative who may choose to be present along with authorization letter duly

attested by the tenderer.

(f) Change in Dates: If the last date for submission of tenders and also the tender

opening day happens to be the holiday by any reason, the tenders will be received /

opened on the next working day.

(g) Amendment: In case of Amendment if any, the same will be published on the

website http://eportal.erp.bsnl.co.in/irj/portal or www.kerala.bsnl.co.in.and the same

will be binding on the Tenderer / Tender conditions. It is the responsibility of the

Tenderer to check the website before submitting the tender.

(h) No Appeal against the Terms & Conditions, decision of the competent Authority

shall ever be entertained on the matters covered or not covered in the tenders.

Decision of the Principal, RTTC, BSNL, Trivandrum – 695040 shall be final in any

matter pertaining to this tender.

18. Mandatory Documents:

All the following documents are mandatory and must be enclosed to the tender

ONLINE and as well as OFFLINE. If any of the following documents are not enclosed

to the tender, the tender will be declared as – Non-responsive Tender – and the rates

quoted in the Non responsive tender will not be considered for evaluation. However

Principal, RTTC Trivandrum reserves the right to accept any or all the tenders and also

more than one tender.



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LIST OF MANDATORY DOCUMENTS TO BE SUBMITTED BY THE

TENDERER

(These documents should be submitted ON LINE as well as OFF Line)

ELECTRONIC COVER NO-I (FEE/ BID)

Sl.No Document To be submitted

1 Payment details for Rs.590/- towards cost of tender

document

ONLINE & OFFLINE

2 Payment details for Rs.63000/- towards EMD ONLINE & OFFLINE

3 Experience Certificate for two years ONLINE & OFFLINE

4 Registration Certificate ONLINE & OFFLINE

5 Proprietorship / Any other category ONLINE & OFFLINE

6 PAN Card Copy ONLINE & OFFLINE

7 GST Registration Number ONLINE & OFFLINE

8 EPF Registration Copy ONLINE & OFFLINE

9 ESI Registration Copy ONLINE & OFFLINE

10 Any other social security scheme for workers (like

Group Insurance / Personnel accident Insurance /

Pension etc. for drivers) Give details

ONLINE & OFFLINE

11 Financial bid (Entry in Price RFx and entry in the form

of BOQ)

ONLINE only

in the form of BOQ

12 Blank Cancelled cheque with bidder / firm name and

IFSC code

ONLINE & OFFLINE

13 Performa in Annexures-III to X ONLINE & OFFLINE

14 Copy of the valid license from Regional Labour

Commissioner

ONLINE & OFFLINE

The tenders which are not submitted in above mentioned manner (1 to 14) will

be liable to be rejected.

DIVISIONAL ENGINEER (ADMN) For PRINCIPAL, RTTC, THIRUVANANTHAPURAM-40.

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BHARAT SANCHAR NIGAM LIMITED (A Govt. of India Enterprise)




Bfone:0471 2491090 Fax: 2490569

SECTION IV

INSTRUCTIONS TO BIDDERS

1. SEALING AND MARKING OF BIDS

The bid may be called under:-

Single Stage Bidding & Single Electronic Envelope System.

The bidder shall submit his bid in a single electronic envelope.

1.1(a) The single envelope will be named as Electronic Cover-I.

This electronic envelope contains documents of bidders satisfying the eligibility / general

conditions and the financial quote namely:

1. Scanned copies of Mandatory document list given on page No.7

2. Financial quote (Price RFx online) shall contain:

i. Electronic Submission of Scanned copy of duly filled and signed “Financial Bid” in

response to Financial Bid (Referred as Price RFx on portal

http://eportal.erp.bsnl.co.in/irj/portal.

ii. Bidder will also enter the prices in respective columns of Price RFx on e-Tendering

portal http://eportal.erp.bsnl.co.in/irj/portal.

Notes: (1) Offline submission of Financial Bid will not be permitted.

(2) Electronic Submission of scanned copy of Financial Bid and inputting of rates in

respective columns of Price RFx on e-Tendering portal is mandatory.

1.2.1(a) OFF-LINE ENVELOPE TO BE SUBMITTED: The envelope containing offline

mandatory documents (mentioned in Clause 18 on page No.6&7) and the Demand Drafts

properly sealed should be sent by registered post to the Divisional Engineer(Admn) O/o

Principal, RTTC, BSNL, Trivandrum 695040; Tel: 0471-2491090. The Offline

envelope can also be dropped personally in the Tender_Box in the chamber of the

Divisional Engineer (Admn) O/o Principal, RTTC, BSNL, Trivandrum 695040.

(b) The envelope shall bear the name of the Tender, the tender number, and the words “DO

NOT OPEN BEFORE” due date on …………./………./2017 at 1500 hours.

(c) The envelope shall indicate the name and complete postal address of the bidder to

enable RTTC, BSNL Trivandrum, to return the envelope unopened in case it is declared

“LATE”.

(d) The envelope containing all above offline documents shall be sealed properly by the

bidder and shall be delivered on or before due date & time of submission of bid as

specified in NIT to above said address mentioned in clause 1.2(a)



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(e) NO BIDSs will be accepted through any private courier as the case may be. The

responsibility for ensuring that outstation envelope is delivered in time shall rest with the

bidder. Office of the Principal, RTTC, BSNL, Trivandrum shall not be responsible if the

bids are delivered elsewhere.

(f) Tender not submitted in above mentioned manner will be rejected.

(g) Venue of Tender Opening : The E-Tender will be opened online in the chamber of the

Divisional Engineer(Admn) O/o Principal, RTTC, BSNL, Kaimanam Trivandrum at 15:30

hours on the date specified in NIT. If due to administrative reasons, the venue of Bid

Opening is changed, it will be displayed prominently at venue and notice board at the

office of Principal, RTTC, BSNL, Kaimanam Trivandrum and also on website

http://eportal.erp.bsnl.co.in/irj/portal or www.kerala.bsnl.co.in.

(h) If offline documents are not delivered within the date and time of submission of bid as

specified in NIT, the bid shall be rejected.

1.2.2 SUBMISSION OF BIDS: BIDS must be submitted online on BSNL ERP portal

http://eportal.erp.bsnl.co.in/irj/portal and offline along with Bid document cost and EMD by

the bidders at the address specified under clause 1.2.1(a) not later than given date & time of

submission as specified in section II.

1.2.3 AMENDMENT OF BID DOCUMENTS: The office of the Principal, RTTC, BSNL,

Trivandrum may at its discretion, extend the deadline for the submission of bids by

amending the Bid documents in accordance with the Amendment of Bid if any as specified

below in which case all rights and obligations of the Principal, RTTC, BSNL, Trivandrum

and bidders previously subject to the deadline will thereafter be subjected to the extended

deadline.

(a) The Principal, RTTC, BSNL, Trivandrum may for any reason, whether at its own

initiative or in response to a clarification requested by a prospective bidder, may

modify bid documents by amendments prior to the date of submission of bids.

(b) The amendments shall be posted on e-tendering portal

http://eportal.erp.bsnl.co.in/irj/portal or www.kerala.bsnl.co.in to all prospective bidders

and these amendments will be binding on them.

(c) In order to afford prospective bidders a reasonable time to take the amendment into

account in preparing their bids, the Principal, RTTC, BSNL, Trivandrum, may at its

discretion, extend the deadline for the submission of bids suitably.

1.2.4 LATE BIDS: No bid shall be accepted online either by E-tender Portal or Offline

document by the Principal, RTTC, BSNL, Trivandrum after the specified deadline for

submission of bids prescribed by the Principal, RTTC, BSNL, Trivandrum.

1.2.5 MODIFICATION AND WITHDRAWL OF BIDS:

(a) The bidder may modify, revise or withdraw his bid after submission prior to deadline

prescribed for submission of bid.

(b) The bidder’s modification, revision or withdrawal shall have to be online and digitally

authenticated as per clause 1.

(c)No bid shall be modified subsequent to the deadline for submission of bids.






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1.3 BID OPENING AND EVALUATION

1.3.1. Opening of BIDs will be done by Divisional Engineer(Admn),RTTC, BSNL

Trivandrum.

1.3.2. RTTC, BSNL shall open bids online in the presence of the authorized

representatives of bidders physically present to choose to attend, at time & date specified in

NIT on due date. The bidder’s representatives, who may present, shall sign in an

attendance register. Authority letter to this effect shall be submitted by the authorized

representatives of bidders before they are allowed to participate in bid opening.

1.3.3. Maximum one representative of any bidder shall be authorized and permitted to

attend the bid opening.

1.3.4. The date fixed for opening of bids, if subsequently declared holiday by the BSNL

submission of Bid is not possible due to unavoidable circumstances, the bid will be opened

on the following working day, time and venue remaining unaltered unless the revised date

of opening of bids is notified before opening of tender.

1.3.5 Online Tender Opening Event (TOE): The tenders shall be opened through ‘Public

Online Tender Opening Event (POTOE). BSNL’s Tender Opening Officers as well as

authorized representatives of bidders can attend the Public Online Tender Opening Event

(TOE). Every legal requirement for a transparent and secure Online Tender Opening Event

(TOE) has been implemented on BSNL ERP E-Tendering portal.

The Bids will be opened in a single stage.

1. As soon as a bid is decrypted by the TOC, the documents will be opened one by one

and the same report of TOC will be uploaded on e-Tender portal

http://eportal.erp.bsnl.co.in/irj/portal.

2. Thereafter the TEC will evaluate the bids and the report of TEC will be approved by

competent authority and the same report of TEC will be uploaded on e-tender portal of

the successful bidder.

1.4 CLARIFICATION OF BIDS:

1.4.1 To assist in the examination, evaluation and comparison of bids, the Principal, RTTC,

BSNL Trivandrum may, at its discretion ask the bidder for the clarification of its bid.

The request for the clarification and the response shall be in writing. However, no post

bid clarification at the initiative of the bidder shall be entertained.

1.4.2 If any of the documents, required to be submitted along with the bid is found wanting,

the offer is liable to be rejected at that stage. However the Principal, RTTC, BSNL

Trivandrum at its discretion may call for any clarification regarding the bid document

within a stipulated time period. In case of non-compliance to such queries, the bid will

be out rightly rejected without entertaining further correspondence in this regard.

2. EMD: Rs.63000/- (Rupees Sixty Three Thousand only) to be submitted along with the

Tender in the form of Demand Draft and should be drawn in favour of A.O.(Cash) O/o

CGMT, BSNL, Trivandrum 695033 payable at Trivandrum. EMD of the unsuccessful

tenderer shall be refunded after finalization of the tender. EMD of the successful

Tenderer will be retained towards “Security Deposit” till the expiry of the

tender/warranty period.

2.1. The EMD shall be forfeited: if


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1) Tenderer withdraws his tender during the period of tender validity specified in the

tender document. Or

2) if the Tenderer makes any modifications in the terms and conditions of the tender

before acceptance of the tender, which are not acceptance to RTTC, BSNL. Or

3) if the Tenderer submits fake experience certificate / other documents Or

4) In case of successful tenderer, if the Tenderer fails to pay the additional security

deposit and sign the agreement within the stipulated time or to complete the tender

formalities as per the terms and conditions of the tender document.

2.2 SECURITY DEPOSIT: After award of the tender, the successful Tenderer will have to

remit an amount equivalent to the 7.5% of the Contract Amount for one year as Security

Deposit within seven days from the receipt of the Provisional Acceptance Letter of the

tender. The security deposit will be in addition to the amount already paid by the

Tenderer towards EMD which will be automatically converted into Security Deposit

after award of tender. The SD shall be returned after expiry of validity period of the

tender after observing the departmental formalities such as obtaining satisfactory

completion certificate from the attached units. The SD will be forfeited to the BSNL

without prejudice to any other rights under the provisions of the circumstances given in

Annexure-1, Section B.

2.3 INTEREST ON EMD/SD : In any case the EMD/SD will not carry any interest.

3. GENERAL AND COMMERCIAL CONDITION:

3.1 The bidder is requested to examine all instructions, forms, terms and specification in the

BID document. Failure to furnish all the information required as per Bid documents or

submission of the bids not substantially responsive to the Bid documents in every respect

will be at the bidder’s risk and may result in rejection of the BID.

3.2 The bidder shall bear all costs associated with the preparation and submission of the bid.

BSNL in no case be responsible for these costs regardless of the conduct or outcome of

the bidding process.

3.3 Period of Validity of bids.

(1) The Bid shall remain valid for 150 days after the date of opening of bids. A bid valid for

shorter period shall be rejected by BSNL as non-responsive.

(2) A bidder accepting the request of BSNL for an extension to the period of bid validity in

exceptional circumstances will not be permitted to modify his bid.

REDRESSAL OF COMPLAINTS In case of any complaint(s), bidder may contact the following Officers of BSNL

1 GENERAL MANAGER (HR/ADMN), BSNL KERALA CIRCLE THIRUVANANTHAPURAM 695033 PHONE: 0471-2305500 FAX: 0471-2301300

2 PRINCIPAL, RTTC, BSNL, KAIMANAM P.O, THIRUVANANTHAPURAM 695040 PHONE: 0471-2491550

3 DIVISIONAL ENGINNER (ADMIN), RTTC, BSNL, KAIMANAM P.O, THIRUVANANTHAPURAM 695040 PHONE: 0471-2491550

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Seal & Signature of the bidder :

SECTION-V E-TENDERING INSTRUCTIONS TO BIDDERS

General

Submission of Bids through online process is mandatory for this Tender.

For conducting electronic tendering, BSNL RTTC Trivandrum is using the portal

http://eportal.erp.bsnl.co.in/irj/portal. Alternatively, Bidders can access BSNL Kerala

website (www.kerala.bsnl.co.in), on which a link is available to go to BSNL ERP Portal.

The bidders may Login as Guest vendors and can view e-tenders available at ERP Portal

site (http://eportal.erp.bsnl.co.in/irj/portal ) of the BSNL.

1. Tender Bidding Methodology

Sealed Bid System – ‘Single Stage Bidding, using Single Envelope

2. Definitions

i. RFx means request for Tender/Bid.

ii. Technical RFx – Refers to Technical Bid on e-tendering portal in response to which

bidder has to electronically submit all documents for technical Bid.

iii. Financial RFx – Refers to Financial Bid on e-tendering portal in response to which

bidder has to electronically submit and input price values for Price Quote.

iv. Electronic Submission – Refers to a. Upload digitally & ink signed tender documents (in pdf file) b. Upload digitally & ink signed amendment/ clarification/ addenda if any (in pdf file) c. Upload digitally & ink signed duly filled scanned copy of any document required as in

the list in page no.7.

3. Broad outline of activities from Bidders prospective

i. Procure a Digital Signing Certificate (DSC)

ii. Register on Electronic Tendering System (ETS)

iii. Create Users and assign roles on ETS

iv. View Notice Inviting Tender (NIT) on ETS

v. Download Official Copy of Tender Documents from ETS

vi. Clarification to Tender Documents on ETS

Query to BSNL (Optional)

View response to queries posted by BSNL, as addenda.

vii. Bid-Submission on ETS

viii. Attend Public Online Tender Opening Event (TOE) on ETS

ix. View Post-TOE Clarification posted by BSNL on ETS (Optional) Respond to BSNL’s

Post-TOE queries

For participating in this tender online, the following instructions need to be read

carefully. These instructions are supplemented with more detailed guidelines on the

relevant screens of the ETS.

4. Digital Certificates

For integrity of data and its authenticity/ non-repudiation of electronic records, and be

compliant with IT Act 2000, it is necessary for each user to have a Digital Certificate

(DC) also referred to as Digital Signature Certificate (DSC), of Class 3 or above, issued

by a Certifying Authority (CA) licensed by Controller of Certifying Authorities (CCA)

[refer http://www.cca.gov.in].




http://www.cca.gov.in/

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5. Registration

To use the Electronic Tender portal (http://eportal.erp.bsnl.co.in/irj/portal), vendor needs

to register on the portal. Registration of each organization is to be done by one of its

senior persons who will be the main person coordinating for the e-tendering activities. In

ETS terminology, this person will be referred to as the Super User (SU) of that

organization. For further details, please visit the website/portal, and click on the ‘Supplier

Organization’ link under ‘Registration’ (on the Home Page), and follow further

instructions as given on the site.

Bidders should have a valid User ID and password to participate in bidding process/

submit bids online for tenders on BSNL ERP Portal. Bidder user ID will be his vendor

code prefixed with ‘V’. A system generated password shall be sent to the Vendor at the

time he is registered as an e-tendering Vendor.

Pay Annual Registration Fee as applicable.

Obtaining User Id to access BSNL ERP Portal site

In case a New Vendor who is not a registered vendor of BSNL for E-tendering, the

process for registration is as follows –

1. Click on New Bidder? Apply for Access Authorization link on the BSNL ERP Portal

login page.

2. Download the Vendor registration template and send the duly filled Vendor registration

template with other required documents to the designated Email Id

[email protected] as mentioned in the registration form.

3. After creation of user Id you will receive an email conveying the user Id and password

for BSNL ERP Portal.

Note: User Id will be created normally within 3 working days after reviewing the registration

form & other documents. In case you don't receive any user Id please send an email to

[email protected].

BSNL RTTC Contact-1

BSNL’s Contact Person : Smt. Leena Rose Thomas, DE (Admn)

Telephone/ Mobile : 0471-2491090[between 10:00 hrs to 17:00 hrs on

working days]

E-mail ID : [email protected]

BSNL Contact-2

BSNL’s Contact Person : Mr. Rinosh Thankachan, SDE (Land & Building)

Telephone/ Mobile : (0471-2490096/ 9447787300)

[between 10:00 hrs to 17:00 hrs on working days]

E-mail ID : [email protected]

6. Bid related Information for this Tender (Sealed Bid)

The entire bid-submission would be online on ETS.

Broad outline of submissions are as follows:

Submission of Bid Security/ Earnest Money Deposit (EMD)

Submission of digitally & ink signed copy of Tender Documents/ Addendum/addenda

Single Envelope:


mailto:[email protected]



14


7. Offline Submissions

The bidder is requested to submit the following documents offline to DE(Admn), O/o

Principal, BSNL, RTTC, Kaimanam, Trivandrum - 695040 on or before the date & time

of submission of bids specified in covering letter of this tender document, in a Sealed

Envelope. The envelope shall bear (name of the work), the tender number and the words

‘DO NOT OPEN BEFORE’ (due date & time).

8. Special Note on Security of Bids

Security related functionality has been rigorously implemented in ETS in a multi-

dimensional manner. Starting with 'Acceptance of Registration by the Service Provider',

provision for security has been made at various stages in Electronic Tender’s software.

Security related aspects as regard Bid Submission are outlined below:

As part of the Electronic Encrypter™ functionality, the contents of both the ‘Electronic

Forms’ and the ‘Main-Bid’ are securely encrypted using a Pass-Phrase created by the

Bidder himself. Unlike a ‘password’, a Pass-Phrase can be a multi-word sentence with

spaces between words (e.g. I love this World). A Pass-Phrase is easier to remember, and

more difficult to break. It is recommended that a separate Pass-Phrase be created for each

Bid-Part. This method of bid-encryption does not have the security and data-integrity

related vulnerabilities which are inherent in e-tendering systems which use Public-Key of

the specified officer of a Buyer organization for bid-encryption. Bid-encryption in ETS is

such that the Bids cannot be decrypted before the Public Online Tender Opening Event

(TOE), even if there is connivance between the concerned tender-opening officers of the

Buyer organization and the personnel of e-tendering service provider.

Typically, ‘Pass-Phrase’ of the Bid-Part to be opened during a particular Public Online

Tender Opening Event (TOE) is furnished online by each bidder during the TOE itself,

when demanded by the concerned Tender Opening Officers who will open the bid. Else

Tender Opening Officer may authorize the bidder to open his bid himself.

There is an additional protection with SSL Encryption during transit from the client-end

computer of a Supplier organization to the e-tendering server / portal.

9. Public Online Tender Opening Event (TOE)

ETS offers a unique facility for ‘Public Online Tender Opening Event (TOE)’. Tender

Opening Officers as well as authorized representatives of bidders can attend the Public

Online Tender Opening Event (TOE) from the comfort of their offices. For this purpose,

representatives of bidders (i.e. Supplier organization) duly authorized are requested to

carry a Laptop and Wireless Connectivity to Internet.

Every legal requirement for a transparent and secure ‘Public Online Tender Opening

Event (TOE)’ has been implemented on ETS. As soon as a Bid is decrypted with the

corresponding ‘Pass-Phrase’ as submitted online by the bidder himself (during the TOE

itself), salient points of the Bids are simultaneously made available for downloading by

all participating bidders. The work of taking notes during a manual ‘Tender Opening

Event’ is therefore replaced with this superior and convenient form of ‘Public Online

Tender Opening Event (TOE)’.

ETS has a unique facility of ‘Online Comparison Chart’ which is dynamically updated as

each online bid is opened. The format of the chart is based on inputs provided by the

Buyer for each Tender. The information in the Comparison Chart is based on the data

submitted by the Bidders in electronic forms. A detailed Technical and / or Financial

Comparison Chart enhances Transparency. Detailed instructions are given on relevant

screens.

15


ETS has a unique facility of a detailed report titled ‘Minutes of Online Tender Opening

Event (TOE)’ covering all important activities of ‘Online Tender Opening Event (TOE)’.

This is available to all participating bidders for ‘Viewing/ Downloading’.

There are many more facilities and features on ETS. For a particular tender, the screens

viewed by a Supplier will depend upon the options selected by the concerned Buyer.

NOTE: In case of internet related problem at a bidder’s end, especially during ‘critical events’

such as – a short period before bid-submission deadline, during online public tender

opening event, during e-auction, it is the bidder’s responsibility to have backup internet

connections. In case there is a problem at the e-procurement / e-auction service-

provider’s end (in the server, leased line, etc) due to which all the bidders face a problem

during critical events, and this is brought to the notice of BSNL by the bidders in time,

then BSNL will promptly re-schedule the affected event(s).

10. Other Instructions

The detail Bidder manual is available at http://eportal.erp.bsnl.co.in/irj/go/km/docs/etc/public/SRM/Bidders_Manual.docx

Note: It is strongly recommended that all authorized users of Supplier organizations should

thoroughly peruse the information provided under the relevant links, and take appropriate

action. This will prevent hiccups, and minimize teething problems during the use of ETS.

The following ‘FOUR KEY INSTRUCTIONS for BIDDERS’ must be assiduously

adhered to:

1. Obtain individual Digital Signing Certificate (DSC or DC) well in advance of your first

tender submission deadline on ETS.

2. Register your organization on ETS well in advance of your first tender submission

deadline on ETS.

3. Get your organization’s concerned executives trained on ETS well in advance of your

first tender submission deadline on ETS.

4. Submit your bids well in advance of tender submission deadline on ETS as there could be

last minute problems due to internet timeout, breakdown, etc.

While the first three instructions mentioned above are especially relevant to first-time

users of ETS, the fourth instruction is relevant at all times.

11. Minimum Requirements at Bidders End

Computer System with good configuration.

Broadband connectivity.

Microsoft Internet Explorer 6.0 or above.

Java: To view some of the components, you need to install Java Internet component

JRE 6.0 from http://java.sun.com/javase/downloads/index.jsp or Latest Java component to

be downloaded by selecting the link on the ERP Portal of BSNL. After downloading the

Java components make sure that you start your internet browser again.

Digital Certificate(s) for users.

The detailed instructions are available at http://eportal.erp.bsnl.co.in/irj/go/km/docs/etc/public/SRM/BSNL_GuidelinesToBidd ers.doc

http://eportal.erp.bsnl.co.in/irj/go/km/docs/etc/public/SRM/Bidders_Manual.docx

http://java.sun.com/javase/downloads/index.jsp

http://eportal.erp.bsnl.co.in/irj/go/km/docs/etc/public/SRM/BSNL_GuidelinesToBidd%20ers.doc

http://eportal.erp.bsnl.co.in/irj/go/km/docs/etc/public/SRM/BSNL_GuidelinesToBidd%20ers.doc

16


BHARATH SANCHAR NIGAM LIMITED. O/o THE PRINCIPAL


KAIMANAM, THIRUVANANTHAPURAM - 695040

ANNEXURE I

(Enclosure to E-Tender Document letter No. B-227/2017-18/2 dated 31/08/2017)

TERMS & CONDITIONS: -

The following are the terms and conditions for the House Keeping, General

Conservancy and Cleaning Services of Office buildings, Hostel Blocks and Inspection

Quarters in RTTC, Thiruvananthapuram (details of which are given in Annexure II) arranged

to be carried out on Contract Basis for a period of ONE year from 01/11/2017 to 31/10/2018.

A. Administrative Terms & Conditions:-

1. An amount equivalent to the 7.5% of the Contract Amount for one year should be remitted

as Security Deposit and an agreement on Rs.200/- stamp paper is to be executed within

SEVEN days from the date of receipt of the Work award letter. The text of agreement is

given in Annexure IV. The Security Deposit will not bear any interest.

2. The Security deposit is payable as a Guarantee for the satisfactory performance of the

contract. The Security Deposit will be refunded on completion of the work to the

satisfaction of the competent authority.

3. The period of contract is for ONE year from 01/11/2017 to 31/10/2018, which can be

curtailed / extended by the Principal, RTTC, Thiruvananthapuram without assigning any

reason. No revision of rates or escalation of price will be entertained due to any reasons

after tenders are opened. The tender rates once accepted will be valid till the expiry of the

validity period of the tender.

4. If necessary, the conduct, character and credibility of the Contractor and his/her workers

will be verified through Competent Authorities including local Police Authorities.

5. The entrusted works are to be carried out on Contract Basis by the Contractor through his /

her workers and he / she is solely responsible for carrying out the works successfully and

satisfactorily.

6. After the acceptance of the contract, if any / all of the terms and conditions of the contract

is / are violated, the Principal, RTTC, Thiruvananthapuram reserves the right to terminate

the contract. In such cases, the security deposit amount will be forfeited to the BSNL.

7. The contractor shall maintain all statutory records as may be required from time to time

under the Contract Labour (R&A) Act, 1970 and furnish the same for verification by the

Employer / Labour Authority as and when required. He shall have a valid license before

commencement of work, and continue to have the same till completion of the contract. The

17


Contractor shall also abide by the provisions of the Child Labour (Prohibition and

Regulation) Act, 1986.

8. The Earnest Money deposit amount of Rs. 63000/-(Rupees Sixty Three Thousand Only)

is liable to be forfeited, if the Contractor selected for the work fails to sign the formal

agreement on a non-judicial stamp paper worth Rs. 200/- (Rupees Two hundred only)

within seven days from the receipt of the Work Award letter and/or otherwise fails to start

work within seven days from the date of the Order to commence the work.

9. The Earnest Money Deposit will be forfeited if the contractor fails to commence the work

as per the letter of award.

10. No sub-contract is permissible. The Principal, RTTC, Thiruvananthapuram reserves the

right to employ any other contractor under the same terms and conditions and approved

rates, if the E-Tenderer fails in his obligations or if exigencies arise.

11. The near relatives of all BSNL employees either directly recruited or on deputation are

prohibited from participation in this tender. (For the purpose, near relatives will mean:

Brother(s), Sister(S), Father, Mother, Son(s), Daughter(s), and Brother(S)/Sister(s)-in-law,

Son(s)/Daughter(s)-in-law). A Certificate to this effect should be submitted as per

Annexure-VII.

12. The persons deployed by the contractor under the contract should not exceed 60 years of

age and shall be employees of the contractor for all intents and purposes. The employees

deployed by the contractor will be under the control and supervision of the contractor. In

no case or under any circumstance, an employer – employee relationship can be formed or

claimed between BSNL / RTTC, Thiruvananthapuram and the employees of the contractor.

BSNL / RTTC Thiruvananthapuram will not be responsible for any dispute between the

contractor and his employees.

13. The Contractor or his / her workers will not have any claim for any regular / part time /

casual / any other type of job / employment in any section of RTTC, Thiruvananthapuram

or in any other Unit / Office of BSNL / DOT in Kerala or any part of the Country.

14. Selection of workers and subsequent assignment of duties to them will be the responsibility

of the Contractor.

15. Contractor or the authorized representative should contact the Caretaker/ JTO Campus of

RTTC, Thiruvananthapuram for necessary instructions and guidelines, which should be

strictly adhered to. Also, he/she should carryout the related works assigned on special

occasions. The Contractor may meet SDE (Land & Bldgs.) / DE (Admn) after fixing

appointments.

18


16. The Contractor and his / her workers should behave in a proper manner suiting to the

institution and should not pick up any quarrel with the employees / trainees / inmates /

visitors of RTTC / Hostel.

17. The tools issued to them for the works must be returned to RTTC after use.

18. The Contractor and his / her workers are liable to check by the Security personnel of RTTC

on any date / at any time without prior notice.

19. The frequency of the various works mentioned in Annexure II must be strictly adhered to

for keeping the hygienic conditions of RTTC Campus and premises in a best manner.

20. The Tenderer may see the area / location and no claim whatsoever will be entertained for

any alleged ignorance there of.

21. The Tenderer should inspect the site and quote the rates after assessing the work

requirement.

22. The accepted monthly rates will be paid to the Contractor through online banking after

deducting income tax @ 2% plus Surcharge from time to time, based on the amount

payable as per Sec. 194 (C) of IT Act, by AO (Cash), O/o CGMT, BSNL,

Thiruvananthapuram against producing a Stamped and signed receipt of a plain paper by

the Contractor and subject to fulfillment of “Satisfactory execution of Works” Certificate

issued by the Competent Authority of RTTC, Thiruvananthapuram.

23. Temporary passes, issued by RTTC to the Contractor and his/her worker, should be used

for entry into the Campus.

24. The contractor / tenderer should comply the provisions of Labour, Taxation & Welfare

legislation with this work.

25. The successful tenderer must ensure that wages to the workers against the contracts should

not be lesser than the minimum wages as per the Minimum Wages Act, 1948, amended

from time to time. The monthly minimum wages may be calculated by multiplying the

daily rate by 26. Payment of wages to the workers must be disbursed in the presence of the

authorized representative of Principal, RTTC, Thiruvananthapuram latest by 10th day of

the subsequent month without waiting for his bill to be cleared / paid by BSNL / RTTC,

Thiruvananthapuram. Proof of payment of wages should be enclosed with the bill.

26. No enhancement in the amount of service charges on any ground will be entertained during

the currency of the contract.

27. It is mandatory for the contractor to pay the statutory dues like EPF, ESI, Service Tax, etc

in time (as applicable). Any bidder not appropriately quoting the service charges shall be

disqualified at the stage of evaluation.

28. The Contractor should ensure weekly off to his/her employees.

19


29. The different counters at RTTC that has to be manned round the clock everyday including

holidays is given below:

1. Administration block Reception counter

2. Hostel block III (officer’s hostel) Reception counter

Hence total of 72 (Seventy Two) man-hours (Gents only) are required to keep the

duty at round the clock.

30. Fifty Six (56) man-hours (preferably females) are required for the Cleaning and

Sweeping Services of the office blocks, hostel blocks and the campus daily between

07.00 hrs to 15.00 hrs.

31. Eight (8) man-hours are required for the maintenance of the garden in and around the

Office, Auditorium and Hostel Blocks.

32. The payment on account of enhancement/escalation charges on account of revision in

minimum wages and statutory payments like EPF/ESI contributions, service tax only by

the appropriate Govt. (Central/State) from time to time shall be payable by the BSNL /

RTTC, Thiruvananthapuram to the contractor.

33. The persons assigned for Sl No. 29 should be able to communicate English/Malayalam and

preferably in Hindi.

34. The contractor will be held responsible for any loss or damage of items handed over to the

contractor.

35. The contractor or his workers are prohibited from drinking alcohol or intoxicated drinks

within the RTTC premises. They are also prohibited from smoking inside the campus.

36. If the date of opening of E-Tender is declared as a holiday for any reason, automatically

the next working day will be the last day for receipt / opening of the E-Tender with the

same timings.

37. The bidding process will be accepted only through BSNL ERP E-TENDERING platform.

Tenders with over-writings or illegible writing are liable for rejection. The Tender

should be submitted without erasure, overwriting, scoring off etc. If any correction is

necessary the same should be made after scoring out the old entry. All the

corrections should be duly attested with full signature by the bidder. Any ambiguity

will lead to invalidation of the E-Tender. In case of difference between the rates

quoted in figure & words, the rates in words will be taken as correct. Each page of

the E-Tender document / Annexure / Rate proforma / enclosures should be signed

and dated.

38. The contractor should have minimum of TWO years experience in House keeping and

General Conservancy work/ Cleaning and sweeping work in Central Govt / State Govt /

20


PSU. Experience certificate from Govt. / PSU organizations should be attached along with

the E-Tender.

39. The Tenderer should submit the self attested copies of the following documents along with

the tender documents.

(a) EPF registration with PF code number

(b) ESI registration

(c) Valid licence issued by the Regional Labour Commissioner

(d) Details of works of similar nature carried out in Central/ State Govt. bodies/

Departments/ PSUs or other similar organizations in the last Two

years ending 31st March 2017.

(e) Copies of the Certificates/ allotment letters of GST and Pan number.

(f) Details of managerial, supervisory and other staff.

(g) GST Registration details

40. Deduction of Income Tax/Tax Deduction at Source and any other Govt. Taxes, as

applicable from time to time, shall be deducted from monthly bills of the Contractor.

41. If the contractor is claiming GST, Tax Registration number to be furnished in each

month’s claim (each month’s bill) and service tax should be shown separately. The

monthly bill should contain all the details prescribed under 4A(2) of Service Tax Rules.

42. The Evaluation and comparison of responsive bids shall be done on the basis of the

service charge quoted by the tenderer.

43. Pre-receipt for refund of EMD (Annexure V) should be filled in completely and submitted

along with the E-Tender documents. EMD will be refunded only after the finalization of

the E-Tender.

44. The firm should have telephone facilities round the clock.

45. The firm should have its own head office / branch office locally in Kerala, preferably at

Thiruvananthapuram.

B. Tender Cancellation, levying of Fine & Other Miscellaneous Terms &

Conditions:

1. No works mentioned in Annexure II should be kept pending / undone / partially done / on

the plea of personal liabilities / inconveniences or any other reasons as expressed by the

Contractor. In such cases the Contractor is fully responsible for getting the works done

satisfactorily through alternate arrangements for which no additional rates will be paid.

21


2. If the above-mentioned arrangement fails and whenever the entrusted works are seemed to

be done unsatisfactorily a fine of Rs.500/- (Rs. Five Hundred only) per day per worker will

be levied on the Contractor by the Competent Authority of RTTC and will be deducted

from the monthly payments.

3. If the works mentioned in Annexure II are not carried out on any day / at any time as per

the specified frequencies the Contract will be cancelled. Also the Contractor’s Security

Deposit will be forfeited to the BSNL.

4. If repeated complaints are received from the trainees and staff about the cleanliness,

dusting and cleaning, arranging drinking water etc, the contract will be cancelled and the

contractor will be blacklisted.

5. The contractor shall be required to maintain permanent attendance register/roll, within the

building premises, which will be open for inspection and checking by the authorized

officers of RTTC, Thiruvananthapuram.

6. The Principal, RTTC, Thiruvananthapuram reserves the right to cancel/terminate the

contract at any time during the currency of the contract after giving one month’s notice to

the contractor. The contractor on his part will have to give two months’ notice.

7. The Security Deposit so deposited shall be liable to be forfeited or appropriated in the

event of unsatisfactory performance of the Contractor and/or loss/damage, if any, sustained

by the RTTC, Thiruvananthapuram on account of the failure or negligence of the workers

deployed by him or in the event of breach of the agreement by the Contractor.

8. In case of any dispute or difference of opinion, the PRINCIPAL, RTTC,

Thiruvananthapuram will be the sole Arbitrator and his decision is final.

9. If the Contractor violates any of these terms and conditions, the Contract will be cancelled

and the Security Deposit will be forfeited to BSNL.

10. Provisions of EPF & Misc. Provisions Act 1952 & Employees Provident Fund Scheme

1952 should be complied by the contractor in respect of Labourers / workers engaged by

him for performing the works.

11. Each claim bill of contractor must accompany the (i) list showing the details of labourers /

employees engaged, (ii) duration of their engagement, (iii) the amount of wages paid to

such labourers / employees for the duration in question, (iv) amount of EPF contributions

(both employer’s & employees’ contribution) for the duration of engagement in question,

paid to the EPF authorities, (v) copies of authenticated documents of payments of such

contribution to EPF authorities and (vi) a declaration from the contractor regarding

compliance of the conditions of EPF Act 1952.

12. The contractor shall submit the proof of having deposited the amount of contribution

claimed by him on account of ESI & EPF towards the persons deployed at RTTC,

22


Thiruvananthapuram in their respective names before submitting the bill for the subsequent

month. In case the contractor fails to do so, the amount claimed towards ESI & EPF

contribution will be withheld till submission of required documents.

13. The amount of contribution towards ESI/EPF should be deposited with the ESI/EPF

authorities/offices preferably at Thiruvananthapuram.

14. The EPF number allotted to individual workers deployed at RTTC, Thiruvananthapuram,

along with their names should be submitted by the contractor within TWO months of the

commencement of the contract. In case the contractor fails to do so, the bills will be

withheld and no payment will be made till submission of the document mentioned above.

15. The contractor shall deploy his persons in such a way that they get weekly off. The

working hours / leave, for which the work is taken from them, do not violate relevant

provisions of Shops and Establishment Act. The contractor shall in all dealings with the

persons in his employment have due regard to all recognized festivals, days of rest and

religious or other customs. In the event of a contractor committing a default or breach of

any of the provisions of the labour laws including the provisions of Contract Labour

(Regulation and Abolition) Act, 1970 as amended from time to time, or furnishing any

information, or submitting or filing any statement under the provisions of the said

regulations and rules which is materially incorrect, they shall without prejudice to any

other liability, pay to the BSNL / RTTC, Thiruvananthapuram a sum as may be claimed

by BSNL / RTTC, Thiruvananthapuram.

16. Provision of various Labour, Taxation, Welfare and other statutes applicable to this work

should be complied by the contractor. The contractor must possess a valid

registration/license from the appropriate labour authority. The contractor has to follow the

provisions of various labour laws like Contract Labour (Regulation & Abolition) Act 1970,

Minimum Wages Act and rules and orders made there under as applicable to such contract

workers engaged by Central Govt. / State Govt.

17. The contractor should ensure that the rates quoted are not less than the minimum rates of

wages. The successful contractor shall ensure that persons employed by him are paid the

minimum wages as stipulated and revised from time to time under Minimum Wages Act,

1948. In this regard, the contractor should also ensure that statutory records are maintained

and shall be made available whenever required by RTTC, Thiruvananthapuram or by

Central / State Govt. authorities.

18. The contractor should disburse the payment of wages to the respective bank accounts of

the persons employed by him and the principal employer has to depute his representative

to be present and sign the payment register in token of having disbursed the salary in his

presence by the contractor. Hence the contractor shall distribute the payment to the

workers in the presence of a representative nominated by the Principal, RTTC.

23


19. The contractor shall at his own cost, if required take necessary insurance cover in respect

of the works done by the persons provided by him and shall comply with the statutory

provisions of Contract Labour (Regulation & Abolition) Act. 1970; Employees State

Insurance Act; Workman’s compensation Act, 1923; Payment of Wages Act, 1936; The

Employees Provident Fund (and Miscellaneous Provisions) Act 1952; The Payment of

Bonus Act, 1965; The Minimum Wages Act. 1948; Employer’s Liability Act.1938;

Employment of Children Act. 1938 and/or any other Rules/regulations and/or statutes that

may be applicable to them and shall further keep the BSNL / RTTC, Thiruvananthapuram

indemnified from all acts of omission, fault, breaches and/or any claim, demand; loss;

injury and expenses arising out from the non-compliance of the aforesaid statutory

provision. Contractor’s failure to fulfill any of the obligations hereunder and/or under the

said Acts, rules/regulations and/or any bye-laws or rules framed under or any of these the

BSNL / RTTC, Thiruvananthapuram shall be entitled to recover any of the such losses or

expenses which it may have to suffer or incur on account of such claims, demands, loss or

injury from the contractor’s monthly payments.

20. The contractor shall make payment of wages, etc., to the persons so deployed in the

presence of representative of the Principal, RTTC, Thiruvananthapuram and shall on

demand furnish copies of wage register etc. to RTTC, Thiruvananthapuram for having paid

all the dues to the persons deployed by him for the work under the contract. This obligation

is imposed on the contractor to ensure that he is fulfilling his commitments towards his

employees so deployed under various Labour Laws, having regards to the duties of RTTC,

Thiruvananthapuram in this respect as per the provisions of Contract Labour (Regulation

and Abolition) Act, 1970. The contractor shall comply with or cause to be complied with

the Labour regulations from time to time in regard to payment of wages, wage period,

deductions from wages, recovery of wages not paid and deductions unauthorizedly made,

maintenance of wages book, wage slip, publications of scale of wages, and terms of

employment, inspection and submission of periodical returns.

21. At any time during the continuation of the contract, if it is observed that the contractor is

not complying with the provisions of the contract or other provisions of various Labour

and other Acts applicable, the contract may be terminated by the Principal, RTTC,

Thiruvananthapuram by giving one month notice.

22. The contractors / bidders should certify (Annexure VI) that there is no legal dispute against

him in any court of law in relation to the labour disputes and the contractor or his agency is

not blacklisted either by Central Govt., State Govt. or by any Public / Private organization.

23. Any compensation for disengagement on account of death, disability of any worker

deployed at BSNL / RTTC, Thiruvananthapuram, even if such disability manifests after

the termination of the contract shall be contractor’s exclusive liability.

24


24. E-Tenders that do not fulfill all or any of the above conditions or are incomplete in any

respect are liable to be rejected.

25. The Principal, RTTC, Thiruvananthapuram does not bind himself to accept the lowest

tender or any tender and reserves to himself the right of accepting the whole or any part of

the tender without assigning any reasons and the tenderer shall be bound to comply with

the same at the rates quoted.

26. Canvassing in any forms in connection with the tender is prohibited and the tenders

submitted by the contractor(s) who resort to canvassing are liable for rejection.

C. INDEMNIFICATION

1. The contractor shall keep the BSNL / RTTC, Thiruvananthapuram indemnified against all

claims whatsoever in respect of the employees deployed by the contractor. In case any

employee of the contractor so deployed enters in dispute of any nature whatsoever, it will

be the primary responsibility of the contractor to contest the same. In case BSNL / RTTC,

Thiruvananthapuram is made party and is supposed to contest the case, the BSNL / RTTC,

Thiruvananthapuram will be reimbursed for the actual expenses incurred towards Counsel

fee and other expenses, which shall be paid in advance by the contractor to BSNL / RTTC,

Thiruvananthapuram on demand. Further, the contractor shall ensure that no financial or

any other liability comes on the BSNL / RTTC, Thiruvananthapuram in this respect of any

nature whatsoever and shall keep the BSNL / RTTC, Thiruvananthapuram indemnified in

this respect.

2. The contractor shall further keep the BSNL / RTTC, Thiruvananthapuram indemnified

against any loss to the property and assets in the RTTC Campus, caused by the workers

employed by the contractor. The BSNL / RTTC, Thiruvananthapuram shall have further

right to adjust and/or deduct any of the amounts as aforesaid from the payments due to the

contractor under this contract.

D. PENALTIES/LIABILITIES

1. The contractor shall be responsible for faithful compliance of the terms and conditions of

this agreement. In the event of any breach of the agreement, the same may be terminated

and the security deposit will be forfeited and further the work may be got done from

another agency at the risk and cost of the first contractor.

2. If the arrangement as per the contract fails and whenever the entrusted works are seemed

to be done unsatisfactorily a fine of Rs. 500/- (Rupees Five Hundred only) per day per

worker will be levied on the Contractor by the Competent Authority of RTTC and will be

deducted from the monthly payments.

3. If the contractor violates any of the terms and conditions of this agreement or commits any

fault or their services are not to the entire satisfaction of officer in charge of BSNL /

25


RTTC, Thiruvananthapuram authorized by the Principal, RTTC, Thiruvananthapuram in

this behalf, a penalty leading to a deduction upto a maximum of 10% of the total amount

of bill for a particular month will be imposed.

4. The security deposit shall be liable to be forfeited or appropriated in the event of

unsatisfactory performance of the contractor and/or loss/damage if any, sustained by the

BSNL / RTTC, Thiruvananthapuram on account of the failure or negligence of the workers

deployed by him or in the event of breach of the agreement by Contractor.

E. ARBITRATION

1. In the event of any question, dispute/difference arising under the agreement or in

connection herewith (except as to matters the decision of which is specially provided under

this agreement) the same shall be referred to the sole arbitration to Principal, RTTC,

Thiruvananthapuram or his nominee.

2. The award of the arbitrator shall be final and binding on the parties. In the event of such

arbitrator to whom the matter is originally referred is being transferred or vacating his

office or resigning or refusing to work or neglecting his work or being unable to act for

any reason whatsoever, the Principal, RTTC, Thiruvananthapuram shall appoint another

person to act as arbitrator in place of the out-going arbitrator in accordance with the terms

of this agreement and the persons so appointed shall be entitled to proceed with the

reference from the stage at which it was left by his predecessor.

3. The Arbitrator may give interim award(s) and/or directions, as may be required.

4. Subject to the aforesaid provisions, the Arbitration & Conciliation Act, 1996 and the rules

made hereunder and any modification thereof from time to time being in force shall be

deemed to apply to the arbitration proceedings under this clause.

26


BHARATH SANCHAR NIGAM LIMITED O/o THE PRINCIPAL


KAIMANAM, THIRUVANANTHAPURAM – 695040

ANNEXURE II


Contractor's Obligations

The contractor shall provide the services at RTTC, Thiruvananthapuram as per

Annexure II.

1. On taking over the responsibility of the contract at RTTC, Thiruvananthapuram, the

Contractor shall formulate the mechanism and duty assignment of personnel in

consultation with SDE (Land & Building) / JTO (Campus) / Care Taker. The Contractor

shall further be bound by and carry out the directions/instructions given to him by the

Principal, RTTC, Thiruvananthapuram or the officer designated by the Principal in this

respect from time to time.

2. The persons so deployed shall remain under the control and supervision of the Contractor

and the Contractor shall be liable for payment of their wages etc. and all other dues, which

the Contractor is liable to pay under various Labour Regulations and other statutory

provisions.

3. The Contractor at his own cost has to provide uniforms / appropriate dress, ID cards,

raincoats, hand gloves, boots, protective equipments during work etc. and BSNL / RTTC,

shall have no liability whatsoever on this account. The uniform shall be approved by the

Principal, RTTC, Thiruvananthapuram.

4. The tools and other materials / items issued for the works must be returned to RTTC,

Thiruvananthapuram after use.

27


(Scope of Work of Annexure I, Sl No.29)

A) House keeping and General Conservancy Services of Office Buildings, Holiday

Home and IQ in RTTC Campus to be carried out on Contract Basis

Details of works to be carried out at the Reception counter of RTTC

Administration Block

General Nature of Work:-

House keeping and General Conservancy Services of Office Buildings viz.

Administration, Institution and Laboratory blocks and Auditorium round the clock..

a) General Duties and Responsibilities of staff at the Administrative block of RTTC.

1. The personnel employed by the Contractor are individually and collectively responsible

for watching the Government property and safeguarding the same against theft pilferage,

loss and damage.

2. They should always remain alert, smart and vigilant on duty. They should also keep the

Cabin neat and clean.

3. They must not allow any outsider or any unauthorized person to enter into the RTTC

office buildings, the store yard or the administration wings which are under the security

zones without a valid temporary permit issued by the authorized officers.

4. They must ensure that no property of the department goes out of RTTC buildings without

a gate pass from a proper authority. The duty personnel should deposit these gate passes

in the office once in a week.

5. They must not indulge in gossip while on duty.

6. They must not leave their points of duty without being properly relieved.

7. They must not sit carelessly, doze or sleep while on duty.

8. While on duty they must be properly and smartly dressed and they should be in full and

neat uniform, otherwise they can be refused to be taken on duty.

9. They must observe strict discipline, law and order during their duty hours.

10. The personnel are supposed to be firm in their duties but at the same time they should be

polite and courteous in dealing with the visitors and members of the staff.

28


11. The telephone provided at the entrance of Admn block should not be misused.

12. Nobody other than person on duty should be allowed near the counter.

13. Smoking and consuming Alcohol / Alcoholic drink is strictly prohibited inside the RTTC

Campus.

14. They are also responsible for maintaining the registers like visitor Register and Attendance

Register kept at the entrance of Admn Block as per the prescribed ISO procedure of

Campus environment.

b) Specific Duties and Responsibilities of the staff posted at the Admn block of RTTC

Campus, TVM.

1. The personnel posted at the Admn block should ensure round the clock safety and security

of the Class Room, Chambers, Laboratories, pump houses, electrical maintenance rooms,

Caretaker’s room, engine rooms, transformer sub station etc. situated in the 3 blocks of

RTTC, TVM viz. Administrative, Institutional and Laboratory Blocks and the duties

mentioned below.

i. Monitoring general cleanliness of Administrative Block, Institutional

Block, and Laboratory Block every day and Auditorium during functions.

ii. Monitoring proper working of Electrical fittings / appliances and proper

upkeep of sanitary items.

iii. Providing drinking water in all the floors and rooms including class

rooms.

iv. Dusting, cleaning and up keeping of all furniture.

v. Rearranging of classroom furniture & general upkeep of classrooms

including cleaning of white boards daily. Assistance for arrangement of

classroom, staff rooms, office, other rooms and seminar hall etc in

connection with functions.

vi. Arranging / distributing handouts / modules, notebooks / notepads, pens,

photocopies etc.

vii. Movement / distribution of files, circulars, notice etc.

viii. Arranging drinking water, tea/coffee, snacks etc for the guests as and

when required.

ix. Maintenance of the garden in and around the office blocks.

29


2. The SDE (Land&Bldg), RTTC, TVM will function as the Liaison Officer between the

Company and the RTTC Administration. However the Caretaker of RTTC, TVM will

allot day-to-day assignments to the personnel.

3. They should ensure opening and closing of the building blocks, chambers, classrooms labs

etc. as mentioned in paragraph 1 above at the earmarked timings on all working days and

on holidays and as and when ordered by the SDE(Land&Bldg)/Caretaker, RTTC, TVM.

4. They should maintain a Visitor Register, Logbook at the entrance of the Administrative

Block for making necessary entries by them. The SDE (Land&Bldg) will check these

Registers as and when needed.

5. They are also supposed to attend other duties related to security aspects in the Chambers

of Principal, DEs/other Officers as and when ordered by the SDE(Land&Bldg) / JTO

(Campus) / Caretaker RTTC, TVM.

Details of works to be carried out at Holiday Home and IQs of RTTC.


1) Round the clock Manning & House Keeping of RTTC Holiday Home and IQs (Main

& Annex).

2. Keep the rooms ready for occupation for Guests by spreading bed sheets, putting

pillow covers and ensuring the availability of all the items as per the inventory list in

the room. Check the cleanliness of the room before allotment.

3. Maintenance of registers and records of holiday home & IQs (Main & Annex).

Description of other works to be performed

1. Collecting allotment letter from the guests and verify the same with the office copy.

2. Getting entry details viz Name, address, designation, telephone / mobile numbers

etc in the Admission Register by the Guest.

3. Informing Civil / Electrical authorities regarding the complaints registered by the

occupants and follow up action and thereafter intimating the SDE concerned

accordingly.

4. Allotting the rooms as per the allotment letter, which are kept ready earlier, and

hand over the keys to guests.

5. Switching ON / OFF all electrical switches in the common places, toilets and bath

rooms

30


6. Opening and closing of main entrance to Holiday home, and periodic operation of

TV set and water filter etc.

7. Checking the cleanliness of the rooms, corridors, and toilets daily and informing

the Caretaker in case of any problems.

8. Checking the room inventory before occupying and while check out of guest. Bring

out any discrepancies noticed.

9. Collecting water from the water filters and ensures the availability of drinking

water in all the rooms.

10. Any other house keeping contingency work of holiday home and IQ as assigned by

the competent authority from time to time.

11. The prescribed rent to be collected from the occupants and remit the same to RTTC

office periodically as directed by SDE (Land & Bldgs) and the proof of remittance

pasted in the Register.

Any other works related to house keeping and general conservancy services of Reception

counter of RTTC Administrative Block, assigned by SDE (Land & Bldg) / JTO (Campus)

/ Care Taker.

B) Details of House keeping and General Conservancy Services of Hostel Blocks I, II, III

and IV in RTTC Campus to be carried out on Contract Basis

a) Details of House keeping duty to be carried out


1. Round the clock Manning the Reception Counter, operating from the Block III

Reception & House Keeping of RTTC Hostel Blocks - General Hostel (Block I & II),

Officers’ Hostel (Block III) and CTTC hostel (Block IV).

2. Keep the rooms ready for occupation for Trainees/Guests by spreading bed sheets,

putting pillow covers and ensuring the availability of all the items. Check the

cleanliness of the room and electrical fittings in each room before allotment.

3. Maintenance of different registers in the hostels.

b) Description of other works to be performed

a. Issuing of bed spreads and pillow covers, and keeping the record of items and

items issued in stock.

b. Getting entry details viz Name, address, designation etc in the admission Register by

the trainee / Guest.

31


c. Informing Civil / Electrical authorities regarding the complaints registered by the

occupants and follow up action and thereafter intimating the SDE concerned

accordingly.

d. Allotting the rooms as per the list, which are kept ready earlier, and hand over the keys

to trainees / guests.

e. Switching ON / OFF all electrical switches in the common places, toilets and

bathrooms.

f. Opening and closing of main entrance to the Hostel, TV Room, Recreation Room,

Fitness Centre etc.at the prescribed time.

g. Periodic checking / operation of water filters and filling water in water coolers /

containers.

h. Checking the cleanliness of the rooms, corridors, and toilets daily and informing the

Caretaker / SDE(Res: Warden) in case of any problems.

i. Checking the room inventory before occupying and while check out of trainee / guest.

Bring out any discrepancies noticed.

j. Updating the occupants’ status in the display board.

k. Collecting water from the water filters and ensures the availability of drinking water in

all the rooms.

l. Any other house keeping contingency work of hostels as assigned by the competent

authority from time to time.

m. The prescribed rent to be collected from the occupants and remit the same of RTTC

office periodically and the proof of remittance to be pasted in the Register.

n. Maintenance of the garden in and around all the hostel blocks.

c) Any other works related to house keeping and general conservancy services of

Hostels assigned by SDE (Land & Bldg) / SDE (Res. Warden) / JTO (Campus) /

Care Taker.

32



Section I: Details of Sweeping and Cleaning works to be carried out on

Contract Basis in RTTC .

(Administrative, Institutional, Laboratory Blocks, Auditorium, Common areas and

premises in RTTC Campus)

Details of cleaning works to be carried out

A. Total area to be cleaned (approx) - 14000 Sq. M

(The area mentioned above is an approximation. The bidder for his assessment, before

submission of the E-Tenders, may inspect actual area.)

Administration Block, Institution Block, Lab Block- On all working days

Internal roads and premises - On alternate days

Auditorium - Once in a month & as and when required

B. Works to be carried out and frequency for internal area: -

1. Sweeping the floors of all rooms, corridors, staircase, Office, Class room–Daily

2. Cleaning & Scavenging of bathrooms / toilets, Wash basin etc -Twice daily (once

in the morning and once in the afternoon)

3. Collecting & removing waste from waste boxes / dust bins - Daily

4. The food waste from canteen, ladies rooms, waiting rooms and other places should

be collected and put into the Biogas plant- Daily.

5. Mopping of rooms, classrooms, corridors & staircase with wet cloths – Weekly

6. Cleaning with vacuum cleaner, removing cobwebs, cleaning of fans – Monthly.

7. Washing of floors and rooms - Once in a month

8. Sweeping, dusting, cobweb removal of Auditorium- Once in a month.

9. Mopping of the floor of Auditorium - before meetings / functions.

10. Auditorium should be cleaned before and after the functions /meetings.

11. After removing cobwebs, the room and furniture should be dusted and cleaned.

12. The tiled portion of bathrooms and toilets should be cleaned with powder/glass

cleaner – Once a month.

13. Wiping and cleaning of all glass panes/glass windows, furniture, water coolers,

entire name plates and notice boards – once in a month.

C. Works to be carried out and frequency for external Area:

14. Sweeping & cleaning of all roads (i.e. Main Approach Roads from RTTC

entrance gate upto the end of Bus shed near the Lab Block, side roads

branching from Auditorium upto the Transformer and substation sides and all

the other roads/areas) and surrounding area of the RTTC Blocks, Holiday

33


Home, Auditorium, IQ, Scooter & car sheds and Staff Quarters - On alternate

days.

15. Cleaning of rainwater drains / drainage –as and when required.

Descriptions:

Sl.

No. Block

Toilet /

Bathrooms Urinals Closets

W. Basin /

Sinks

1. Admn. & Ladies

Dormitory 06 08 08 11

2. Institutional Block 04 12 08 07

3. Laboratory Block 05 10 10 10

4. Auditorium 06 12 10 10

5. Grand Total 21 42 36 38

D. Any other works related to Sweeping and Cleaning assigned by SDE (Land &

Building) / JTO (Campus) / Care Taker.

Section II: Details of Sweeping and Cleaning works to be carried out on

Contract Basis in RTTC General Hostel Blocks I &II , Officer’s Block, CTTC

hostel and the premises

I. Sweeping and Cleaning of Hostel Blocks I & II and surroundings.


1. Description of Rooms and area to be covered under Sweeping & Cleaning (Sweeping

Area 3880 Sq.M)

1) Living Rooms : 79, 2) Corridors : 8, 3) Connecting Corridors: 1, 4) TT

Room : 1 5) Reception Area: 1, 6) Health Club: 1, 7) Recreation Rooms: 2, 8) Store

Rooms: 2, 9) Reading rooms: 2.

2. Description of areas to be covered for External Sweeping (approx) -2730 Sq. M

Complete surrounding areas of hostel blocks I & II and TT Room between the

compound Wall on NH side and the side of the play ground and from the side of the approach

road to the compound wall of the Women’s Polytechnic.

3. Descriptions of places to be covered for Washing, Cleaning and draining out:

a) Bath rooms: 42, b) Wash basins: 56, c) Urine Closets: 24, d) Latrine Closets:

50, e) Waste Water Drainage Paths: 6.

34


II. Sweeping and Cleaning works of Hostel Block III (Officers’ Hostel) and surroundings

to be carried out.


Sweeping, washing and cleaning of all the rooms, bathrooms, toilets, corridors and

staircases of officers’ Hostel

1. Description of Rooms and areas to be covered under Sweeping & Cleaning and the

entire area in the officers’ hostel

a. Living rooms: 60 b. Corridors: 3 c. Porch: 12 d. Reception area e. Stair cases

2. Description of areas to be covered for external sweeping

Complete surrounding areas of Officers Hostel, approach road and the circular road outside the

officer’s hostel.

3. Description of places to be covered for sweeping, washing, cleaning and draining out:

60 numbers of bathrooms with toilets and washbasin.

III. Sweeping and Cleaning works of Hostel Block IV (CTTC Hostel) and surroundings to

be carried out. General Nature of work:

Sweeping and Cleaning of Reception area, Central launch, Warden’s room, Sick room,

reading room, Store room, Living rooms, TV room, Mess hall, surroundings of Mess Hall

& Kitchen, Approach road to the hostel from the watchman cabin to the kitchen area of

CTTC hostel.

1. Description of rooms and area to be covered under sweeping and cleaning (Sweeping

area 2007.5Sq.M)

a. Living rooms – 53, b. Corridors - 8, c. Staircase room –1 d. Warden room – 1 e.

Reception area – 1 f. sick room – 1 g. Recreation room – 1 h. Store room – 1 i.

Reading room – 1

2. Description of areas to be covered for External sweeping (Approx area –1200 Sq.M

Complete surrounding area of hostel (Mess Hall and kitchen, courtyard in front of the portico

of the hostel)

3. Description of places to be covered for Scavenging, Washing, Cleaning and draining

out:

a. Bath rooms – 14 b. Wash basins – 28 c. Latrine Closets – 15 d. Area in

front of wash basins of bath rooms – 8.

35


Frequency of Sweeping, Cleaning & Washing of all the hostel blocks & premises

1) Sweeping, Cleaning and moping of area in item no. 1 – Daily.

In the case of living rooms: Daily, If occupants is there, otherwise once in a week.

2) Sweeping of the area in item no. 2 – on alternate days.

3) Cleaning & Scavenging of bathrooms / toilets, Wash basin etc in item no.3 -Twice

daily (once in the morning and once in the afternoon)

4) Removing Wastages and cleaning of all lavatories, bathrooms, latrine and urinal closets

by applying lotion/naphthalene balls/odorous etc. – Daily twice

5) Draining out waste water and wastage in the drainage paths surrounding the mess hall,

kitchens and hostels – Daily.

6) Cleaning/dusting Windows/doors/cots/tables/Chairs and cupboards – Weekly.

7) Removing cobwebs from Ceiling fans, lights, ceiling roofs, walls and Cleaning netlons

- once in a month.

8) Applying insecticides occasionally when required.

9) Cleaning of seminar hall at hostel block III with vacuum cleaner before and after each

function/once in a month.

Section III: Sweeping and Cleaning works of IQ and Holiday Home

General nature of work.

Sweeping and Cleaning of all the rooms, bathrooms, toilets, corridors and

staircases of IQ (Main& Annex) and Holiday Home

Frequency.

1. Sweeping, Cleaning and mopping – Daily.

2. Cleaning / Dusting of Windows / Doors / Cots / Mattresses / Tables / Chairs and

Cupboards - Daily.

3. Removing wastages and cleaning of all lavatories/ bathrooms/ latrine and the urinal

closets by applying lotion/ naphthalene balls/ odours etc.- Daily Twice.

4. Removing cobwebs from ceiling fans/ lights/ceiling roofs and walls- Weekly.

5. Cleaning netlons once in a month.

Filling pots and vessels with drinking water in the entire rooms - Daily

Any other work related to cleaning and Sweeping assigned by SDE (Res:

Warden)/ SDE (Land & Building) / JTO (Campus) / Care Taker.

36



I. Details of Garden Maintenance works to be carried out

A) General Nature of Work:-

I. Watering of plants/bushes/trees : Daily

II. Applying manure and pesticide : Once in fortnight or as and when required

III. Grass cutting, leveling and removal of wild growth : atleast once in a month

IV. Levelling and shaping of the plant emblems in front of the Hostels and Admn

Block

V. Re-plantation in a cyclic manner or whenever existing plants dry out.

VI. New Plants may be planted / new lawn to be developed in consultation with the

SDE (Land & Building) / JTO (Campus) / Caretaker. The cost of the new plants

will be borne by RTTC, Thiruvananthapuram.

B) Description of other works to be performed

Overall maintenance of garden plants and lawns of RTTC Campus as per the details

given below. (The bidder for his assessment, before submission of the E-Tenders, may

inspect actual area.)

1. Number of potted plants at the various locations of RTTC Campus = 425 Nos.

2. Lawn area to be maintained at four locations of RTTC Campus = 6990 Sqft.

a. Front of Admn Block with plant emblem

b. Inside the Officer’s Hostel Block

c. Outside the Officer’s Hostel Block

d. Front of CTTC Hostel Block

3. Plants at the surrounding area of Office blocks, all Hostel blocks, Holiday

Home, Auditorium and Engine room.

4. Buffalo Grass near office blocks and front of post office as per sl no. II A-III.

5. Plants at both sides of the approach roads:

a. From gate up to the bus shed, connecting road after the bus shed upto

Auditorium.

b. Towards the colony road upto the Holiday Home & E type Quarter.

6. Any other new garden being developed in future.

C) Any other work related to Garden maintenance assigned by SDE (Land & Building) /

SDE (Res. Warden) / JTO (Campus) to be carried out.

37


D) General Points:-

a. It should be ensured that plants get enough water and manure for uniform growth.

b. Garden tools will be supplied in the beginning of the contract period. Fertilizer,

manure and pesticides will be issued as and when required. All the items received

should be accounted properly. The contractor should keep the items safely at ear

marked places.

c. Manure from the Biogas plant should be removed at least once in 3 months and

used for big plants and trees.

d. Lawn / grass cutting with manual or automatic cutter / lawn mover should be done

periodically.

e. Water for the garden should be taken from the tap connected to well water only and

should not be taken from tank supply taps.

38


BHARATH SANCHAR NIGAM LIMITED.

O/O THE PRINCIPAL


KAIMANAM, THIRUVANANTHAPURAM –

695040

ANNEXURE III


Proforma to be filled up for the work of Housekeeping, General Conservancy

and Cleaning services of Office Buildings, Hostel Blocks and Inspection

Quarters in RTTC, TVM.

(Period of Contract:- From 01/11/2017 to 31/10/2018)

(Please read the Terms and Conditions & Description of works in the Annexure I & II before

the Proforma is filled and submitted)

1. Name of the Contractor :

2. Full Postal Address with :

Phone Numbers :

(Permanent / Head Office) :

:

:

3. Address for Communication :

(Within Kerala) :

:

:

4. Contact Telephone Numbers :

5. Details of Experience in the field:

(Experience Certificate to be enclosed)

6. Vendor Code in BSNL ERP:

(If vendor code is not available,

submit duly filled vendor master

form along with the E-Tender)

7. Registration number ( issued :

from Labour Commissioner)

8. Cost of E-Tender Form : Rupees ………………………….……. …………….…. Only)

Amount: Rs. Rt./ DD No.&Date:

Issuing Bank (in case of DD) : (P.T.O.)

39


9. Particulars of EMD remittance : Rupees ……………………………………….. only

Amount: Rs. Rt./ DD No.&Date:

Issuing Bank (in case of DD):

10. Quoted Service Charge Rate for house keeping, general conservancy and cleaning

services of Office blocks, Hostel blocks and Inspection Quarters in RTTC TVM.(in

figures and words)

Sample copy of BoQ enclosed below (not to be filled).

FINANCIAL BID FORM

Num Text Text Number

Sl.No Components of

wage Amount(Rs) in words Amount(Rs) in figures

Service Charge

per hour per

employee

11. Declaration by the Contractor :

I, .. . . . . . . . . . . . .. . . . . . . . . . . . . . . . . .. . .. . . . the undersigned, have read out and

understood the terms and conditions and description of works as available in the Annexure

I & II to the E-Tender Document mentioned above and I am agreeable to all the terms and

conditions, in case my Quotation for the above said work is accepted.

Place:

Date: Signature of the Contractor

40


ANNEXURE IV


TEXT OF AGREEMENT

This agreement is entered into this ……… day of ……………. 2017, between

……………………………. (hereinafter called “The Contractor”) and the BHARAT

SANCHAR NIGAM LIMITED, (A Government of India Enterprise), represented by the

PRINCIPAL, Regional Telecommunication Training Centre, Kaimanam P.O,

Thiruvananthapuram-40, (BSNL,RTTC, Thiruvananthapuram) with reference to the Work

Award Letter No. ……………………….. issued to the Contractor.

TEXT OF AGREEMENT

1) The Contractor agrees to execute the entire Housekeeping, General Conservancy

and Cleaning services of Office Buildings, Hostel Blocks and IQ in RTTC,

Thiruvananthapuram as given in the Annexure II and to abide all the terms and

conditions as given in Annexure I, both annexure enclosed to the above said Work

Award Letter.

2) The Contractor agrees that this Contract is purely temporary and valid for one year

only with effect from 01/11/2017 to 31/10/2018 and can be curtailed or extended

by the PRINCIPAL, BSNL, RTTC, Thiruvananthapuram, without assigning any

reasons.

3) The Contractor also agrees that any other entrusted works related to House keeping,

General Conservancy and Cleaning Services of Office Buildings, Hostel blocks and

IQ in RTTC, Thiruvananthapuram which are not specified in the Annexure II to the

Work Award Letter will be carried out without fail and without warranting any

additional remuneration.

4) The Contractor also agrees that violation of the Terms and conditions as given in

Annexure I to the work Award Letter will result in termination of the Contract and

forfeiture of the Security Deposit to the BHARAT SANCHAR NIGAM LIMITED.

Signature of the Contractor with Date

Signature of Witnesses with full Postal Address:

1)

2)

Signature of the Competent Authority of BSNL, RTTC, Thiruvananthapuram.

41


ANNEXURE V

PRE-RECEIPT

(For refund of Earnest Money Deposit)

Received Rs. …………………. (Rupees ……………….……………………

……………. Only) from AO(Cash), O/o CGMT, BSNL, Trivandrum being the refund of

Earnest Money Deposit made against E-Tender Document No. B-227/2017-18/2 dated

31/08/2017 vide Receipt No. ………….. dated …………….. .

Signature of E-Tenderer

Name :

Address :

Phone No. :

Place:

Date :

Note: -

1. EMD will be refunded only after the finalization of the E-Tender.

2. This should be filled in completely at the time of submission of E-

Tender documents.

3. Receipt in original to be enclosed.

42


ANNEXURE VI

CERTIFICATE

I …………………………………………………………….. (name) hereby certify that

there is no legal dispute against me or my firm, M/s ……… .…………….……………

…………………………………….. in any court of law in relation to the labour disputes. I

further certify that me or my firm, M/s ………………………………………

………………….. has not been blacklisted by any Central Govt., or State govt. or by any

Public / Private Organizations. The information given by me is true and correct.

I hereby agree that the E-Tender submitted by me or my firm, M/s …………………..

……………………………………… may be made invalid at any stage during the processing

of E-Tenders, if any of the information submitted by me or my firm, M/s ……………

………………… ……………………………… is found to be incorrect / false. Also, I and

my firm, M/s …………………………………………………… agree that if any of the

information / claim submitted by me is found to be incorrect / false after awarding the work,

the contract may be terminated and I and my firm, M./s …………………………

……………… is liable to be blacklisted, and will not be considered for the award of work in

future.

Place Signature

Date Name / Seal

43


ANNEXURE – VII

NEAR-RELATIONSHIP CERTIFICATE

Certificate of Non- Participation of near Relatives in the tender called for House

Keeping, General Conservancy and Cleaning Services of Office buildings, Hostel

Blocks and Inspection Quarters in RTTC, Thiruvananthapuram for a period of one year

wef 01-11-2017 vide No. B-227/2017-18/2 dated 31/08/2017.

CERTIFICATE

I ……………………………………..S/o ……………………………………

R/o ……………………………………………………………..……..hereby

Certify that none of my relative(s) as defined in Annexure-I clause-11 of Bid Document

is/are employed in BSNL unit as per details given in Bid Document. In case at any

stage, it is found that the information given by me is false/incorrect, BSNL shall have

the absolute right to take any action as deemed fit/without any prior intimation to me.

Signed ………………………………

(on behalf of the Service Provider)

Name in capital …………………………..

Address:

Date:

44


ANNEXURE – VIII

LETTER OF AUTHORISATION FOR ATTENDING BID OPENING

To

The Principal

RTTC, BSNL,

Kaimanam P.O,

Trivandrum 695040.

Sub: Authorization for attending bid opening on ……………………………(date) in

the Tender for House Keeping, General Conservancy and Cleaning Services of Office

buildings, Hostel Blocks and Inspection Quarters in RTTC, Thiruvananthapuram.

Following Person is hereby authorized to attend the bid opening for the tender

mentioned above on behalf of ……………………………………………………

……………………………….. (Bidder).

Name

Specimen Signature of the person authorized

Signature of Bidder

Or

Officer Authorized to sign the Bid documents on behalf of the bidder.

Note: 1. Only one representative will be permitted to attend bid opening.

2. Permission for entry to the hall where bids are opened may be refused in case

authorization as prescribed above is not received.

45


ANNEXURE – IX

PAYMENT INSULATION UNDERTAKING

I/We undertake that I/We have sufficient capital resources to carry out operations and will

make due payment to our firms labour / employees assigned to execution of this tender for O/o

Principal, RTTC, BSNL, Kaimanam P.O, Trivandrum as per bye laws every month insulating

it from payments from Purchaser / BSNL. I/We also undertake to perform in faithful &

efficient manner the work of this tender without linking it to payments from Purchaser / BSNL.

Place : Signature : ....................................................

Date : Name :

..........................................................

Capacity in which signed :

.........................

Name & address of the firm :

...................

.......................................................

.................

Phone No.

:…………………………….

46


47


48


CHECK LIST FOR BIDDERS S. N. Check List Remarks

1. The bidding process is done through E-Tendering platform. Financial bid

(Entry in Price RFx and entry in the form of BOQ) submitted online.

Yes No

2. Tender document(s) in original duly filled in and signed by tenderer or his

authorized representative along with seal on each page. All corrections and

overwriting must be initialed with date by the tenderer or his authorized

representatives (Online).

Yes No

3. Whether Demand Draft /Banker’s cheque of ` 590/- in favour of Accounts

Officer (Cash), O/o CGM, BSNL, Trivandrum as Tender Document fee is

submitted ?

Yes No

4. Whether EMD of ` 63,000/- is furnished ? Yes No

5. Whether proof of successful execution of Work Order(s) or satisfactory

performance certificate of tendered / similar works with any Govt/ PSU

organizations for a minimum of 2 years ending 31st March, 2017 is submitted?

Yes No

6. Whether Registration certificate of Firm under shop & establishment act or

Certificate of incorporation as the case may be is enclosed?

Yes No

7. Whether it is a proprietary firm? If no, whether copy of Article or

Memorandum of Association or Partnership deed is submitted?

Yes No

8. Whether proprietor himself signed the documents/bid? If no, whether Power of

Attorney in favour of the signatory signing the bid documents is submitted?

Yes No

9. Whether self-attested photocopy of valid Permanent Account Number is

submitted?

Yes No

10. Whether photocopy of valid GST registration is submitted? Yes No

11. Whether photocopy of valid EPF registration is submitted? Yes No

12. Whether photocopy of valid ESI registration is submitted? Yes No

13. Any other social security scheme for workers (like Group Insurance / Personnel

accident Insurance / Pension etc. for drivers) Give details

Yes No

14. Blank Cancelled cheque with bidder / firm name and IFSC code Yes No

15. Performa in Annexures-III to X Yes No

16. Copy of the valid license from Regional Labour Commissioner Yes No

17. . Any other supporting documents. Yes No

Note : Bidder should ensure Electronic Submission of following Items in response to Financial Bid (Referred as Price RFx on e-Tendering Portal).

i. Electronic Submission of Scanned copy of duly filled and signed “Financial Bid”

response to e-Tender Financial bid section (Referred as Price RFx on e-Tendering

portal http://eportal.erp.bsnl.co.in/irj/portal).

ii. Bidder will also enter the prices in respective columns of Price RFx on e-Tendering

portal. It is certified that I/We have gone through the complete tender document and filled up all the information

related to the check points mentioned above.

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