BCT Corporate Presentation Jan2010

8/8/2019 BCT Corporate Presentation Jan2010

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www.bahwancybertek.com2

About Bahwan CyberTek (BCT)

BCT is a CMMi Level 5, Product and IT Services organization, providingintegration centric BPM product suite and delivering consulting, systems

integration, and outsourcing solutions to clients in multiple industries andmore than 11* countries

Established on Jun 16th, 1999

Global Headquarters - Chennai, India

Key Highlights – 300+ Clients including Fortune 500 companies

– Intellectual Property “Cuecent Product Suite” with strategic business accelerators forverticals like BFS, Government, Oil & Gas and Logistics

– Branch Transformation an integrated platform to provide in branch merchandising

– 1200+ Associates – 100+ ERP Package implementation expertise world over

– Involved in large e-Gov projects in ME & Africa

– Managing one of the best 4PL logistics along with DHL

– Ranked by Deloitte for the third consecutive year among the Fast 50 Technology companiesin India




BCTEvolution and growth

ApplicationInfrastructure

Services

1999

OracleImplementation

Cuecent Products

- Cashswitch

2000 - 2002

IT Consulting Outsourcing

Services Training Banking Industry Focus

2003 - 2004

Supply Chain

Management Consulting Customized

BPO Solution, IBM – Joint

Offering

2005 - 2007

Next Level ofThoughtLeadership inServices &

Product Offering

2008 - 2010

Over 146%Growth in the last 3 yrsRevenue Growth

ISO Certification

CMM Level 4

CMMi Level 5

AfricaUSA, India, Muscat, UAE GLOBAL FOOTPRINT

Established in 1999 BCT has

emerged as a significant player inGlobal IT solutions and services, andis fast emerging as a world-classbusiness transformation company




BFSI Government Energy &Utilities

SCM &Logistics

Technology

Enterprise Applications

Transforming Businesses & Careers

Strategy & Process Consulting

Knowledge / Business Process Outsourcing

Enterprise Application Development

Cuecent Application Suite – BPM - ESB

Infrastructure Management

Professional Services




Offerings

– CUECENT Business ProcessManagement Suite

– CUECENT BPMN Modeler

– CUECENT eBusiness ProcessAutomation and Collaboration

– CUECENT Enterprise ServiceBus

– CUECENT Business ActivityMonitor

Products Services

– Consulting – Package Implementation

– Application services(Implementation, customdevelopment, maintenance)

– Infrastructure services

– Outsourcing

Industries

– BFSI – Government

– Energy & Utilities

– SCM & Logistics




Offerings

Products - CUECENT Business Process Management Suite

Comprehensive BusinessProcess Management (BPM)

suite Automate and optimize complex

system, document and humancentric business processes

4 tightly integrated components

allow organizations to design,integrate, deploy, execute,monitor and optimize theircritical business processes andoperations

Proven product with liveimplementations managingmission critical environments forover five years



www.bahwancybertek.com7 | 20-Jan-10

Offerings

Products - Cuecent Product Stack




Offerings

Products - Integration Centric BPMS Solution




Cuecent ePay




Offerings

Products - Cuecent eRemit




Offerings

Products - Cuecent REACH




OfferingsServices – Portfolio

Consulting

PackageImplementation

Applicationservices(Implementation,

customdevelopment,maintenance)

Infrastructureservices

Outsourcing




OfferingsServices – Oracle Practice

Implementation Q&A and Support Migration EnhancementsConsulting

Health Check Review& Assessment

Applications Support Application Systems

Administration

Support DatabaseAdministrationSupport

Business ProcessRe-engineering

Package SelectionConsulting

Solution Architecting

BusinessRequirement Study(RDD)

Configuration ofOracle Applications

Training &Deployment

Migration of 10.7SCto r12 or 11x to R12

Migration ofCustomizations

Data Migration of

Legacy data to Apps

CustomDevelopment ofForms

ReportsCustomization

Training capabilities for resources on Oracle Applications

• Leading Oracle Partner, with rich experience in consulting and over 100implementation sites on Oracle E Business Suite

• Offshore capabilities include production / maintenance support of OracleApplication Suites




Offerings

Industries

Growth through IP led approachInnovation & J.V’s

Energy & Utilities

SCM & Logistics

Government

Technology Platforms

BFSI




Offerings

Industries – BFS Capabilities

Banking Financial Services

Strengths (Top 3) • Dedicated 100+ Subject MatterExperts,

• Business Process Capability• Dedicated service offerings

• Relationship with ExistingCustomers

• Comprehensive Services toCustomers

Differentiators(Top 3)

• Cuecent BPMS / ESB• Cuecent ICM• Cuecent eRemit• Cuecent ePay

• Cuecent iFX• Cuecent FINFLEX

Opportunities (Top 3) • Package & Product Implementation inUS, Europe and APAC

• Technology Alliances• Growing IT Services Market

Threats (Top 3) • Tier 1 System Integrators• Integration Centric BPM Players

• Market Dynamics• Intense Competition

Service Offerings (Top3)

• Integrated Channel Management• Cash Remittance solutions• e-Payment solutions

• Fund Management• Portfolio Management

Value Proposition • Integration centric• Multiple implementation expertise• Industry Niche solution

• Financial Application Integrationplatform




Offerings

Industries – BFSI - Branch Transformation

Cuecent Branch Transformation BT enables bank to

– Transform bank branches into an effective sales and relationship centers

– Increase branch revenue through enhanced cross/up sell opportunities – Retain your most profitable customers with personalized and responsive customer service

– Boost staff productivity through high-speed, integrated and flexible solutions with easy-to-usefront-end applications

– Reduce branch's operating costs with centralized operational capabilities and fastercustomer service time

– Provide an asset for reuse across all channels facilitating a strategic move toward multi-channel banking

– Betters customer profiling and the needs assessment process

– Monitors and effectively manages business and staff productivity

– Suggest the right set of investment opportunities to the customer on a real-time basis insidethe branch and improves customer loyalty and satisfaction?

An integrated platform to provision in-branch merchandising by continuously

capturing dynamic customer needs cultivating cross-sell opportunities through

effective teller-customer relationship, and maximizing revenue with well-targeted andhighly personalized advisory




ICM – Core Banking Services

BI / Budgeting & PlanningATM Switch & Cards Solutions

Mobile Banking & Branch Frontend

Pvt Banking & Wealth Mgmt

BT – MQ Services Filenet

Risk & Regulatory Compliance

Relationship Based Pricing

eBusiness Suite / Hyperion

BT, BPM BAM, ICM ESB,ePAY eREMIT, iFacts

Finflex

Offerings

Industries – BFSI Partner products

Reconciliation & Trade Finance




B M I Bank Melli Iran

Offerings

Industries – BFSI customers (partial list)




Tax RevenueAdmin

Public Administration

Justice

PublicUtilities

Economic Aid& Development

ConstituentServices

Retail Services Public Security

DefensePostal

Services

Federa l, State & Local

Government

Health

Transportation

Social Services

Research

Public

Broadcasting

Policy

Energy

Education

BankingServices

Offerings

Industries – Government Focus




Offerings

Industries – Government Offerings

Solution Customer

National ICT Workforce Development Model Ministry of Manpower, Oman

Center for Creativity Ministry of Manpower, Oman

Sanad Citizen Service Delivery (BOOT) Model Government of Oman

Infoline Contact Center Omantel & PEIE, Oman

ePay Aggregation – ePay Dubai eGovernment, Dubai

National ePayment Hub – ePay efinance, Ministry of Finance, Egypt

Enterprise Integrated Revenue System – ePay Dubai Municipality, Dubai

Privatization of Electricity & Water Sectors Ministry of Electricity & Water, Oman

Integrated Licensing & Financial System Sharjah Economic Development Department, UAE

E-Tendering (Oracle iProcurement) Department of Finance, Abu Dhabi, UAE

Pension Fund Automation PASI

Sovereign Wealth Fund Management PASI

Oracle E-Business Suite Etisalat / SCCI / PASI

Royal Protocol System Diwan of Royal Court, Oman

Cuecent Payroll MOJ/ TRA/ MOMP




OfferingsIndustries – Cuecent ESB as a backbone of National

Payment gateway

Cuecent epay Solution Framework




Offers innovation approach for Government to efficiently and effectively integrate,automate & manage the payment landscape via consolidation, standardization,Optimization and ability to extend.

EnterpriseIntegrations

Self ServicePortal

EXTEND

Extend the to other banks andconsortium as a service

Extend for internal EnterpriseApplication integrations.

Extend to integrate with thirdparty vendors and partners.

COLLABORATION

OPTIMIZE

Aggregated business view

Business Performance reporting

Self service Portal

PREDICTABILITY

BusinessProcess

Administration& Deployment

Portal

CONSOLIDATE

Consolidate interactions

Single payment transaction datastore.

Portal for operations, reporting &Exception Management.

MANAGEABILITY

CentralizeMessage bus

Centralize PaymentData store

Operations

STANDARDIZE

Centralize common Biz processes& function interactions

Centralize the Unique Processes &function interactions

Business Rules administration

Ease of deployments

LEVERAGABILITY

OperationsReporting

Centralize CommonFunctions/Process

Centralize UniqueFunctions/Process

Hosted Service(Revenue LOB)

Offerings

Industries – National Payment Hub




Offerings

Industries – The way it will be tomorrow




Offerings

Industries –Energy & Utilities offerings

Level-4CORPORATE EXCELLENCE

Level-3

BUSINESS EXCELLENCE

Level-2

MANUFACTURING EXCELLENCE

Level-1

OPERATIONALEXCELLENCE

DecisionSupportSystems

EnterpriseSolutions

Integrated PlantAsset Life Management

Plant Control Automation

DCS | PLC | SCADA | Historian

EAM | MES | APC

IS -oil

OSI-PI

MAXIMO

IS -Utilities

Cuecent

GE, Rock

well

Wondarware

Intellution




Partial List of Customers

BCT PRODUCTS

MOVE THE LIMITBOLT – ON APPLICATIONSMOBILE TOP UP SOLUTIONS

BCT SERVICES

• Enterprise applicationsimplementation Oracle and SAP

• Web Cards Management• Application and Infrastructure

Managed Services

Offerings

Industries – Oil & Gas customers (Partial list)




Offerings

Industries – Pan-African e-Network Architecture

AIIMS, Delhi

Fortis Hospital,Noida

MCKR, Delhi

EHIRC, Delhi SMC,Ghaziabad

CAREHospital,

Hyderabad

AIMSRC,Kochi

Narayana,Hrudayalaya,

Bangalore

KEM, Mumbai

SRMCRI, Chennai

Apollo Hospital,Chennai

Manipal Hospital,Bangalore

IIScBangalore

BITS,Pilani

Universityof Madras

IIT,Kanpur

DelhiUniversity

IGNOU

AMITYUniversity

Data Centerat Delhi

1

2

3

4 5 6 7 8 9

10

11

12

1

2 3 4 5 6 7

MPLS

Hub Station

Landing StationAfrica

( DAKAR,SENEGAL )

IPLC

Satellite

5 Regional Super SpecialtyHospitals

5 Regional UniversityCenters

53 Learning Centers

53 Patient-End Locations

53 VVIP Nodes

Landing StationIndia




Offerings

Industries – PDO Logistics, Oman

Materials - cargo

Personal effects

Aviation

People

Oil rigs

Movement of Rig & well test units

Cargo consolidation & delivery

Loading/Unloading of Cargo

Water Haulage for Rigs and Communities

Clearing & Forwarding

Personal effects Emergency response

Light vehicles (Pool and permanent allocation)

Special vehicle management

Diesel distribution

Receipt & storage of materials

Issue & despatch of materials

Processing of surplus materials

PDO Logistics is complex & covers

several areas within the logistics domain




Offerings

Industries – 4PL Vision & Goals

VALUE

Increase level of professional competence within the OmaniLogistics Community

GOAL 8

GOAL7: Fulfill social obligations within the Omani Transport CommunityGOAL 7

GOAL6: Increase 3PL Asset Utilization / Return on InvestmentGOAL 6

GOAL5: Introduce new operators into the 4PL Cargo HaulageCommunity

GOAL 5

GOAL4: Increase secondary business to X% of total revenuesGOAL 4

GOAL3: Raise levels of HSE compliance and performanceGOAL 3

GOAL2: Minimize rig move time and improve operational efficiencyGOAL 2

GOAL1: Reduce contractor costs by X% in Year 1 and thereafter at Y%per annum

GOAL 1

Deliver step changes in value generation and

operational excellence through knowledge

transfer, technology & innovation

VISION




Offerings

Industries – 4PL Organization Building & Change Mgmt

People / Change Focus

2005 2007| 2 Years | 1 Year

Implement

2008 | 1 Year

Perform Step Change

Forming & Storming

Traditional

Cost reduction

Deployment

Competency development

Process development

Customer familiarisation

Information exchange

Clarity of roles

Norming

Stability

Cost to Value focus

Expertise

Value discussion

Aligned objectives

Technology alignment

Relationships

Performing

Transformation

Strategic alignment

Continual Improvement

Partnerships

Innovation

Growth

Trust

Value




Development &

Testing

Client/Server Architecture, Web Enabling, e-Commerce, IBM AS/400

ERP/CRM SAP, Siebel, Oracle, Microsoft Business Solutions

Web andE-commerce

ASP.NET, C#, HTML, DHTML, XML, ADO, Java, JavaScript, Java-beans, EJB,WebLogic, Websphere, VBScript, ActiveX, IIS, MTS, SOAP, Web Services

Front-end

Development

VB.NET, Visual Basic, Visual C++, MFC, SDK, C/C++, COM, DCOM, ATL,

ABAP/4, Dexterity, RPG/400Back-end Database MS SQL Server, SQL.NET, Oracle, Sybase, DB2, MS Access

Oracle Tools Oracle 10G, 9i, Oracle DBA, PL/SQL, PERL, Pro*C, ETL, Informatica, BusinessObjects, Epiphany, Oracle Discoverer, PSP, Java Script, Java, J-Developer,Oracle App. Server, Oracle Developer Suite

Operating System

Tools

UNIX, Windows, Windows NT, OS/400 ERWIN, Visual Source Safe, MS Office

Suite

EnterpriseApplicationIntegration

Cuecent ESB, Oracle Fusion

Technology Expertise




BCT has been at the forefront ofestablishing a state of the art callcenter that supports call centerinfrastructure requirements for theMiddle East region

In the year 2003-04, a five-yearcontract was won from Gulf Air torun the contact center, worth overUS$ 2 Million

First hosted IPCC based contact

Centre offering tremendousoperational flexibility in the Middle-East

Bahwan DHL is a joint venturebetween Bahwan CyberTek andDHL

Fourth-party logistics (4PL)

management service to PetroleumDevelopment Oman (PDO), thecountry’s leading oil exploration andproduction company.

USD 500 Million Contract spanning5 years.

Joint Ventures




Joint Ventures

Infoline – Customers

200520042003

200820072006

Ministry of TourismRoyal Oman Police




Training Center BCT Chennai

Chennai Data Center

25+ servers

4TB hot storage + 9 TB grid storage

2MBPS bandwidth both ways VOIP Network

VPN with delivery sites

24X7 available & secure

OLTP & Real Time Applications Hosting

Infrastructure




Quality Centric : Q-cent




Awards




Recent Press




Partial list of customers

Banking and Financial Services – Thomas Cook Al-Rostamani (T-Care),

UAE

– National Bank of Dubai, UAE

– RAK Bank, UAE

– Bank Muscat, Sultanate of Oman

– National Bank of Oman, Sultanate ofOman

– Webster Bank, USA

– Statestreet Bank, USA

– Bank of India, India

– Canara Bank, India

Government – Sharjah Chamber of Commerce and

Industry, UAE

– Sharjah Economic DevelopmentDepartment, UAE

– Abu Dhabi Department of Finance, UAE

– Dubai eGovernment, UAE

– Ministry of Finance (MOF), Oman

– Ministry of Housing, Electricity and Water(MHEW), Oman

– Ministry of Defense, Oman

Free Zones – Sharjah Airport International Free Zone

– Consultancy Services provided for DubaiPorts and Customs and Free Zone

Retail & Distribution – Al Khan Foodstuff LLC, Oman

– Grand Stores, UAE

– Ingram Micro, India

– Electronics Company Ltd, Oman

Oil Refineries and Gas – Oman Refinery Company, Oman

– BP Oman (Now Oman Oil MarketingCompany)

– BP UAE

– Shell Oman

– MB Petroleum

Logistics – Bahwan Exel LLC, Oman

– Petroleum Development Oman

– Truckoman LLC, Oman

Manufacturing – Thermax Ltd, Pune, India

– Madras Rubber Factory, India – Fine Tissues, UAE

– DUBAL, UAE

Aviation – Oman Aviation Services Company

SAOC, Oman

– Gulf Air, Oman

Research / Non-ProfitOrganizations

– International Center forAgricultural Research in DryAreas (ICARDA), Aleppo, Syria

Utilities & Power – Electricity Holding Company,

Oman

– Oman Investment and FinanceCompany, Oman

– Dhofar Power Company,Salalah, Oman

Telecommunications – Etisalat, Egypt

Pharmaceuticals – National Pharmaceutical

Industries Company, Oman

– Ebin Rasheed Pharmacy LLC,Oman

Large Group Companies – The Bahwan Group of

Companies, Oman

– Al Aqili Group, Dubai

– Al Mazrui Group, Abu Dhabi

BCT Corporate Presentation Jan2010

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