Backup & Restore and Restore... · 2020. 10. 7. · 1 About this documentation 4 Lenze · Backup &...

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Backup & Restore

Engineering Tools

Data saving and restoring _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Software Manual EN

2 Lenze · Backup & Restore · Software Manual · DMS 2.0 EN · 11/2016 · TD17

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1 About this documentation _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 31.1 Document history _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 61.2 Conventions used _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 71.3 Terminology used _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 81.4 Definition of the notes used _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 9

2 Controller-based Automation: Central motion control _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 10

3 Basic concept _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 133.1 Storage media used _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 133.2 Functions of the »Backup & Restore« _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 15

3.2.1 Backup _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 153.2.2 Restore and auto-restore _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 163.2.3 Data Restore (only Controller c300/p300) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 173.2.4 Update and auto-update _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 18

3.3 Standard procedure _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 193.4 Signalling of the processing state _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 21

4 Carrying out backup/restore/update _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 224.1 Creating a backup _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 23

4.1.1 Creating a backup on the Engineering PC (recommended variant) _ _ _ _ _ _ _ _ _ _ _ _ _ 244.1.2 Creating a backup on the Controller _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 254.1.3 Creating a backup using the »WebConfig« _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 264.1.4 Creating a backup with the Windows® Explorer (on the directory/file level) _ _ _ _ _ _ _ 27

4.2 Carrying out a restore/auto-restore _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 284.2.1 Carrying out a restore on the Engineering PC (recommended variant) _ _ _ _ _ _ _ _ _ _ _ 294.2.2 Carrying out a restore on the Controller _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 304.2.3 Carrying out a restore with the »WebConfig« _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 314.2.4 Carrying out a restore with the Windows® Explorer (on the directory/file level) _ _ _ _ _ 324.2.5 Carrying out an auto-restore _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 334.2.6 Carrying out a data restore on the Engineering PC _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 344.2.7 Carrying out a data restore on the Controller _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 35

4.3 Carrying out an update/auto-update (only available for control technology) _ _ _ _ _ _ _ _ _ _ _ _ 36

5 Diagnostics _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 375.1 Status LEDs of the Controllers _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 37

5.1.1 Status LEDs of the Controller 3200 C _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 385.1.2 Status LEDs of the Controllers c300/p300 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 395.1.3 Status LEDs of the Controllers p500 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 405.1.4 LED signals during a »Backup & Restore« process _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 41

5.2 Text outputs (optional panel/screen required) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 425.2.1 Error messages for the execution of a backup or restore _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 425.2.2 Error messages for the execution of an update _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 45

5.3 Error case: Controller does not start _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 47

Index _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 48

Your opinion is important to us _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 49

Contents

Lenze · Backup & Restore · Software Manual · DMS 2.0 EN · 11/2016 · TD17 3

1 About this documentation

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This documentation ...

• contains some information relating to the use of the »Backup & Restore« Lenze software tool in the context of the Lenze "Controller-based Automation" system;

• is part of the "Controller-based Automation" manual collection. It consists of the following sets of documentation:

Documentation type Subject

Product catalogue Controller-based Automation (system overview, sample topologies)Lenze Controllers (product information, technical data)

System manuals Visualisation (system overview/sample topologies)

Communication manualsOnline helps

Bus systems• Controller-based Automation EtherCAT®• Controller-based Automation CANopen®• Controller-based Automation PROFIBUS®• Controller-based Automation PROFINET®

Reference manualsOnline helps

Lenze Controllers:• Controller 3200 C• Controller c300• Controller p300• Controller p500

Software manualsOnline helps

Lenze Engineering Tools:• »PLC Designer« (programming)• »Engineer« (parameter setting, configuration, diagnostics)• »VisiWinNET® Smart« (visualisation)• »Backup & Restore« (data backup, recovery, update)



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More technical documentation for Lenze components

Further information on Lenze products which can be used in conjunction with Controller-basedAutomation can be found in the following sets of documentation:

Tip!Current documentation and software updates with regard to Lenze products can be foundin the download area at:

www.lenze.com

Design / configuration / technical data Symbols:

Product catalogues• Controller-based Automation• Controllers• Inverter Drives/Servo Drives

Printed documentationPDF file / online help in the Lenze engineering tool

Installation and wiring

Mounting instructions• Controllers• Communication cards (MC-xxx)• I/O system 1000 (EPM-Sxxx)• Inverter Drives/Servo Drives• Communication modules

Hardware manuals• Inverter Drives/Servo Drives

Parameterisation / configuration / commissioning

Online help/reference manuals• Controllers• Inverter Drives/Servo Drives• I/O system 1000 (EPM-Sxxx)

Online help/communication manuals• Bus systems• Communication modules

Sample applications and templates

Online help / software manuals and reference manuals• Application Sample i700• Application Samples 8400/9400• FAST Application Template• FAST technology modules

http://www.lenze.com



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Target group

This documentation addresses to persons who back up/restore data and carry out software updatesusing the Lenze »Backup & Restore« tool on a Controller.

Information regarding the validity

The information in this documentation applies to ...

• the Lenze "Controller-based Automation" system from release 3.0 onwards

• Lenze Cabinet and Panel Controllers.

Screenshots/application examples

All screenshots in this documentation are application examples. Depending on the firmwareversion of the field devices and the software version of the Engineering tools installed (e.g. »PLCDesigner«, »Backup & Restore«), the screenshots in this documentation may deviate from thescreen representation.

1 About this documentation1.1 Document history


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1.1 Document history

Version Description

2.0 11/2016 TD17 Update for the Lenze automation system "Controller-based Automation" 3.14• General corrections• New:

• Data Restore (only Controller c300/p300) ( 17) • Carrying out a data restore on the Engineering PC ( 34) • Carrying out a data restore on the Controller ( 35)

1.6 04/2016 TD17 Update for the Lenze automation system "Controller-based Automation" 3.13Chapter Error case: Controller does not start ( 47) updated.

1.5 05/2015 TD17 Update for the "Controller-based Automation" 3.10 Lenze automation system

1.4 01/2015 TD17 Update for the Lenze automation system "Controller-based Automation" 3.9

1.3 04/2014 TD17 Revision on the Lenze automation system "Controller-based Automation" 3.8

1.2 08/2012 TD11 Revision on the Lenze automation system "Controller-based Automation" 3.3

1.1 06/2011 TD11 Update for the "Controller-based Automation" 3.1 Lenze automation system

1.0 08/2010 TD11 First edition on the Lenze automation system "Controller-based Automation" 3.x


1 About this documentation1.2 Conventions used

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1.2 Conventions used

This documentation uses the following conventions for highlighting different types of information:

Type of information Highlighting Examples/notes

Spelling of numbers

Decimal Normal spelling Example: 1234

Decimal separator Point The decimal point is always used.For example: 1234.56

Hexadecimal 0x[0 ... 9, A ... F] Example: 0x60F4

Binary• Nibble

0b[0, 1] Example: '0b0110'Example: '0b0110.0100'

Text

Version information Blue text colour All information that only applies to a certain controller software version or higher is identified accordingly in this documentation.Example: This function extension is available from software version V3.0!

Program name » « »PLC Designer«...

Window italics The message window... / The Options dialog box ...

Variable names Setting bEnable to TRUE...

Control element bold The OK button... / The Copy command... / The Properties tab... / The Name input field...

Sequence of menu commands

If several commands must be used in sequence to carry out a function, the individual commands are separated by an arrow. Select FileOpen to...

Shortcut Use to open the online help.

If a key combination is required for a command, a "+" is placed between the key identifiers: With +...

Hyperlink underlined Reference to further information: Hyperlink to further information.

Icons

Page reference ( 7) Reference to further information: Page number in PDF file.Step-by-step instructions Step-by-step instructions are indicated by a pictograph.

1 About this documentation1.3 Terminology used


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1.3 Terminology used

Term Meaning

Controllers The Controller is the central component of the Lenze automation system which controls the motion sequences by means of the operating system.The Controller communicates with the field devices via the fieldbus (inverter).

Engineering PC The Engineering PC and the engineering tools installed serve to configure and parameterise the "Controller-based Automation" system.The Engineering PC communicates with the controller via Ethernet.

Control file The control file is a configuration file for the »Backup & Restore« runtime. The configuration of this file is used to carry out the action on the Controller.

USB device The USB device...• is the central storage medium for creating a backup/executing a restore;• serves to transfer data between the Controller and the Engineering PC.

Bus systems

CAN CAN (Controller Area Network) is an asynchronous, serial fieldbus system.

CANopen® is a CAN-based communication protocol. The Lenze system bus (CAN on board) works with a subset of this communication protocol.CANopen® is a registered community trade mark of the CiA® (CAN in Automation e. V.) CAN user organisation.

EtherCAT® (Ethernet for Controller and Automation Technology) is an Ethernet-based fieldbus system which fulfils the application profile for industrial real-time systems.EtherCAT® is a registered trademark and patented technology licensed by Beckhoff Automation GmbH, Germany.

Ethernet specifies the software (protocols) and hardware (cables, plugs, etc.) for wired data networks. In the form of "Industrial Ethernet", the Ethernet standard is used in industrial production systems.On the basis of IEEE 802.3, standard Ethernet is specified by the Institute of Electrical and Electronics Engineers (IEEE), USA.

EtherNet/IP™ (EtherNet Industrial Protocol) is an Ethernet-based fieldbus system that uses Common Industrial Protocol™ (CIP™) to exchange data.EtherNet/IP™ and Common Industrial Protocol™ (CIP™) are brand labels and patented technologies, licensed by the ODVA (Open DeviceNet Vendor Association) user organisation, USA.

PROFIBUS® (Process Field Bus) is a widely-used fieldbus system for the automation of machines and production plants.PROFIBUS® is a registered trademark and patented technology licensed by the PROFIBUS & PROFINET International (PI) user organisation.

PROFINET® (Process Field Network) is a real-time capable, Ethernet-based fieldbus system.PROFINET® is a registered trademark and patented technology licensed by the PROFIBUS & PROFINET International (PI) user organisation.


1 About this documentation1.4 Definition of the notes used

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1.4 Definition of the notes used

The following signal words and symbols are used in this documentation to indicate dangers andimportant information:

Safety instructions

Layout of the safety instructions:

Application notes

Pictograph and signal word!(characterise the type and severity of danger)

Note

(describes the danger and gives information about how to prevent dangerous situations)

Pictograph Signal word Meaning

Danger! Danger of personal injury through dangerous electrical voltageReference to an imminent danger that may result in death or serious personal injury if the corresponding measures are not taken.

Danger! Danger of personal injury through a general source of dangerReference to an imminent danger that may result in death or serious personal injury if the corresponding measures are not taken.

Stop! Danger of property damageReference to a possible danger that may result in property damage if the corresponding measures are not taken.

Pictograph Signal word Meaning

Note! Important note to ensure trouble-free operation Tip! Useful tip for easy handling Reference to another document

2 Controller-based Automation: Central motion control


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The Lenze "Controller-based Automation" system serves to create complex automation solutionswith central motion control. Here, the Controller is the control centre of the system.

System structure of the Controller-based Automation

[2-1] Example: EtherCAT bus system with Controller 3231 C, I/O system 1000 and Servo-Inverter i700



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Lenze provides especially coordinated system components:

• Engineering softwareThe Lenze Engineering tools on your Engineering PC (Windows® operating system) serve to parameterise, configure, and diagnose the system. The Engineering PC communicates with the Controller via Ethernet.The Lenze engineering tools are provided for download at:www.lenze.com Download Software Downloads

• ControllersThe Lenze Controller is available as Panel Controller with integrated touch display and as Cabinet Controller in control cabinet design.Cabinet Controllers provide a direct coupling of the I/O system 1000 via the integrated backplane bus.

• Bus systemsEtherCAT is the standard "on-board" bus system of the Controller-based Automation. EtherCAT enables the control of all nodes on one common fieldbus.Optionally, CANopen, PROFIBUS and PROFINET can be used as extended topologies.For Controllers 3200 C and p500, the Ethernet interfaces also allow for the use of EtherNet/IP.Controllers c300 and p300 are provided with an "on board" CANopen interface (in addition to EtherCAT).

• Inverter (e.g. Servo-Inverter i700)

"Application software" of the Lenze Controllers

The "application software" of the Lenze Controllers enables the control and/or visualisation ofmotion sequences.

FAST technology modules provide for an easy development of a modular machine control in the»PLC Designer«.

The following "Application software" versions are provided:

• "FAST Runtime"The sequence control takes place (by logically combined control signals) in the Controller.The motion control takes place in the inverter.

• "FAST Motion"The sequence control and the motion control take place in the controller.The inverter merely serves as actuating drive.Motion applications place special requirements on the cycle time and real-time capability of the bus system between the Controller and the subordinate fieldbus nodes. This is for instance the case if the nodes are to be traversed with each other in a synchronised fashion, or if position setpoints are to be transmitted.

• "Visualisation"The optional visualisation of the automation system can be used separately or in addition to "FAST Runtime" or "FAST Motion".For this purpose, an external monitor panel/display can be connected to the Cabinet Controller 3231 C/3241 C/3251 C.




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Fieldbus communication

The Lenze controllers have different interfaces for fieldbus communication:

1) Only the master functionality is supported.

2) Up to release 3.9: "EL 100 CAN" driver / from release 3.10: "Lenze CAN driver"

Ethernet interface

The Ethernet interface serves to connect the Engineering PC or to create line topologies (nointegrated switch for Controller c300/p300).

With Controllers 3200 C and p500, EtherNet/IP communication is also established via the Ethernetinterfaces.

Range Cabinet Controller Panel Controller

c300 3200 C series p300 p500

Interfaces (on board)

Ethernet 1 2 1 2

EtherNet/IP - -

EtherCAT 1 1) 1 1 1) 1

CANopen 1 - 1 2) -

Optional interfaces (communication cards)

CANopenMC-CAN2

- - 2)

PROFIBUS masterMC-PBM

- -

PROFIBUS slaveMC-PBS

- -

PROFINET deviceMC-PND

EthernetMC-ETH

- -

Serial interfacesMC-ISI

- -


3 Basic concept3.1 Storage media used

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3 Basic concept

The following sections contain information on the functional principle of »Backup & Restore«.

3.1 Storage media used

The Lenze Controller manages the software within an internal flash memory and on the SD memorycard.

[3-1] Storage media used

»Backup & Restore« allows for saving and restoring the data of the internal flash memory and theSD card on a USB flash drive.

Internal flash memory

The Lenze Controllers are provided with an internal flash memory.

• This memory contains the operating system and the Lenze software.

• The Controller boots from this memory.

• Since this memory is fixedly installed in the device, the data stored must be saved by means of »Backup & Restore«.

SD card

The SD card serves to save project data in the Lenze Controller.

»Backup & Restore« saves the data of the SD card.

3 Basic concept3.1 Storage media used


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USB device

The USB device is the central storage medium for performing backup, restore, and update processes.

Tip!Current documentation and software updates with regard to Lenze products can be foundin the download area at:

www.lenze.com

Note!Only use USB devices approved by Lenze. Only USB devices approved by Lenze ensure perfect functionality.

Currently approved models and memory sizes can be gathered from the current Lenze sales documents.



3 Basic concept3.2 Functions of the »Backup & Restore«

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3.2 Functions of the »Backup & Restore«

»Backup & Restore« enables the following actions:

• "Backup" (saving the data and operating system of a Lenze Controller)

• "Restore" (restoring the data and operating system of a Lenze Controller);

• "Data Restore" (restoring only data for Controller c300/p300)

• "Update" (updating the operating system of a Lenze Controller)

• "Auto Restore/Update" (optimises the performance of series commissioning)

3.2.1 Backup

A backup saves the whole data base of a Lenze Controller

• The backup saves the following permanently stored data bases of the Controller:• Operating system of• Software• Project data

• A backup provides the basis for being able to carry out a restore process in the event of an error. We recommend the regular creation of backups to avoid data losses.

Functional principle of a backup

[3-2] Functional principle of a backup

• When a backup is created on the Controller, components (from the internal flash memory and the SD card) are copied to the USB flash drive.

• The USB device is the storage medium for the backup processes. A backup always comprises the contents of the internal flash memory and the SD card.

• A backup is created manually.Creating a backup ( 23)



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3.2.2 Restore and auto-restore

Restoring a (previously created) backup is referred to as a restore.

Restore and auto-restore are identical in terms of their data contents. They merely differ with regardto their use (one-time restoration or multiple restorations of the data).

Functional principle of restore and auto-restore

[3-3] Functional principle of restore and auto-restore

A restore writes the (previously saved) backup data from the USB device back to the internal flashmemory and the SD card.

• In the case of a restore, first a safety backup is created, in order to be able to restore the original state in the event of an error.

• In the case of an auto-restore, no safety backup is performed.

• In the case of an auto-restore, a restore without a safety backup is performed.

Differences between a restore/auto-restore

Restore Auto-restore

• One-time restoration of a backup that has been configured beforehand.

• Select this process to restore the data bases of a backup on an individual Controller.

• When a restore is carried out, a safety backup is created beforehand.

• Multiple restorations of a backup on an optional number of Controllers without further configuration.

• When the USB device is connected to a further Controller, the auto-restore is executed automatically (series commissioning).

• When an auto-restore is carried out, a restore is executed directly. The system does not create a safety backup beforehand.



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3.2.3 Data Restore (only Controller c300/p300)

From release 3.14 onwards, the Data Restore feature is available for the Controllers c300 and p300.

In case of a data restore, only the contents of the SD card of a (previously created) backup aretransmitted to the Controller. Within a hardware version, both a restore and a data restore can beused. If backups of release 3.8 to 3.13 are to be updated to a newer hardware version, this must bedone via a data restore.

Functional principle of data restore

[3-4] Functional principle of restore and auto-restore

A data restore writes the (previously saved) backup data from the USB stick back to the SD card.

In case of a data restore, first a safety backup is created in order to be able to restore the originalstate in the event of an error (one-time restoration of a backup).



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3.2.4 Update and auto-update

During an update, the Lenze operating system is updated (only available for control technology).

Update and auto-update are identical in terms of their data contents. Use an auto-update to carryout an update on several Controllers successively: series commissioning.

Where can I receive an update and auto-update?

Current documentation and software updates with regard to Lenze products can be found in thedownload area at:

www.lenze.com

Functional principle of update and auto-update

[3-5] Functional principle of update and auto-update

• »Backup & Restore« updates the software of the Controller. An update transfers the data from the USB flash drive to the internal flash memory (Flash).

• In the case of an update first a safety backup is created, in order to be able to restore the original state in the event of an error.

• When an auto-update is performed, no safety backup is created. An optional number of Controllers can be provided successively with this update.

Differences between an update and an auto-update

Update Auto update

• One-time update of the Controller software• Select this process in order to update the software on

an individual Controller.• When an update is performed, a backup is created

beforehand for the purpose of safety.

• Multiple updates of the Controller software, on an optional number of Controllers in succession.

• After connecting the USB device to a further Controller, the auto-update is started automatically: series commissioning.

• When an auto-update is carried out, an update is executed directly. The system does not create a backup beforehand.



3 Basic concept3.3 Standard procedure

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3.3 Standard procedure

To carry out »Backup & Restore«, corresponding software applications are pre-installed on theController.

The »Backup & Restore« functionality can be executed by means of the following softwareapplications:

Software application Operating system of

Engineering PC

Operating system ofControllers

Windows® XP/7 Windows® CE/ Embedded Compact 7

Windows® EmbeddedStandard

»Backup & Restore« on the Engineering PC

Example: »Backup & Restore« with Windows® 7

- -

»Backup & Restore« on the Controller

Example: »Backup & Restore« with Windows® CE

-

3 Basic concept3.3 Standard procedure


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»Backup & Restore« The software writes a control file to the USB device. The control file is evaluatedby the system at the next restart. Then the action selected is executed.

Cabinet Controllers with a DVI interface provide for the connection of an external monitor panel.The panel that can be connected optionally makes it possible to monitor the progress of the actions.The current processing state is shown via the status LEDs.

Status LEDs of the Controllers ( 37)Depending on the action selected, the Controller is restarted automatically after the process hasbeen carried out successfully, or a signal is output and it is waited until the USB device is removedand the Controller is restarted manually.

»WebConfig«(as an alternative for remote access via Engineering PC to a Cabinet Controller without monitor panel)

Example: »Backup & Restore« with »WebConfig«

(via remote access to

Windows® CE)

- -

Windows® Explorer(as an alternative, if no (executable) Controller is available)

Example: »Backup & Restore« with Windows® Explorer (Windows® XP)

Software application Operating system of

Engineering PC

Operating system ofControllers

Windows® XP/7 Windows® CE/ Embedded Compact 7

Windows® EmbeddedStandard


3 Basic concept3.4 Signalling of the processing state

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3.4 Signalling of the processing state

When an error occurs, it is indicated via the Status LEDs of the Controllers ( 37) and by a textmessage on the screen.

Signal transmitter Description

Status LEDs on the Controller The Controllers are equipped with status LEDs representing the current operating status.

• When a backup, restore, or update is carried out, the LEDs Error and Status 1 indicate the processing progress or a possible error status.

• On an optionally connected panel (screen) texts showing status and error messages can be read.

»Backup & Restore«Software application

The »Backup & Restore« application provides status information in the form of dialog windows.

• On an optionally connected panel (screen) texts showing status and error messages can be read.

• When an update is carried out (only available for control technology), status messages are written. The status messages can be viewed via the »WebConfig« logbook function.

»WebConfig« The »WebConfig« indicates the respective status by displaying a text in the corresponding code:

4 Carrying out backup/restore/update


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4 Carrying out backup/restore/update

A backup, restore or update can be carried out in the following ways:

A. On the Engineering PC via ...• »Backup & Restore« application,• »WebConfig«,• Windows® Explorer.

B. Directly on the Controller via »Backup & Restore« application (Windows® CE).

Tip!Use the »WebConfig« for Cabinet Controllers without external monitor panel.

Feasibility of backup/restore/update for Lenze Controllers

Backup/restore/update possible.

Backup/restore/update under Windows® CE is only possible with connected monitor panel.

- Backup/restore/update not possible.

Action Cabinet Controller Panel Controller/HMI

3221 C 3231 C3241 C 3251 C

c300 p500 p300

Backup

Creating a backup on the Engineering PC (recommended variant) ( 24)

Creating a backup on the Controller ( 25) - - Creating a backup using the »WebConfig« ( 26) Creating a backup with the Windows® Explorer (on the directory/file level) ( 27)

Restore/auto-restore

Carrying out a restore on the Engineering PC (recommended variant) ( 29)

Carrying out a restore on the Controller ( 30) - - Carrying out a restore with the »WebConfig« ( 31) Carrying out a restore with the Windows® Explorer (on the directory/file level) ( 32)

Carrying out an auto-restore ( 33) Data restore

Carrying out a data restore on the Engineering PC ( 34) - - - Carrying out a data restore on the Controller ( 35) - - - - Update/auto update

Carrying out an update/auto-update (only available for control technology) ( 36)


4 Carrying out backup/restore/update4.1 Creating a backup

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4.1 Creating a backup

Parts of the backup name

The name of the »Backup & Restore« directory is composed as follows:

______

Example:

IPCBackup_p300_30000006145423_CE_3_14_0_Winder_20160909_111033

Note!• A backup saves all data of the Controller (data of the internal flash memory and the

SD card).• In order to successfully create a backup, the USB device must have sufficient memory

capacity.Guide values for the size of a backup file:• Windows® CE 6.0: 150 MB (3200 C/p500)• Windows® Embedded Compact 7: 400 MB (c300/p300)• Windows® Embedded Standard: 2 GB

• The free memory capacity of the USB device at least has to be half of the SD card capacity + 2 GB (guide value for Windows® Embedded Standard).

• After having carried out the backup, remove the USB device from the Controller.



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4.1.1 Creating a backup on the Engineering PC (recommended variant)

How to carry out a backup on the Engineering PC:1. Connect a USB device to the Engineering PC.

2. Start »Backup & Restore« on the Engineering PC.

3. Change to the Backup tab.

4. Select the USB stick.

5. Assign a backup name in the input field (length: 2 - 16 characters).

Parts of the backup name ( 23)

6. Click the Start button.

A control file is written to the USB device into the "/Backup" directory.

7. Remove the USB device from the Engineering PC.

8. Connect the USB device to the Controller of which you want to create a backup.

9. Restart the Controller (with connected USB device) by mains switching.

If Windows® CE systems are used, the Controller is restarted automatically.

10. After starting the Controller, remove the USB device from the Controller.



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4.1.2 Creating a backup on the Controller

How to carry out a backup on the Controller:1. Connect a USB device to the USB interface of the Controller.

2. Start »Backup & Restore« on the Controller.

3. Change to the Backup tab.




A control file is written to the USB device into the "/Backup" directory.




Note!Cabinet Controllers with DVI interface (3231 C, 3241 C, 3251 C) require an external monitor panel.



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4.1.3 Creating a backup using the »WebConfig«

When the Refresh button is clicked, the values from the Controller are re-imported.

When the Submit button is clicked, only the values that have changed are overwritten.

How to carry out a backup using the »WebConfig«:1. Connect a USB device to the USB interface of the Controller.

2. Start the »WebConfig«.

3. Click the menu item Backup Restore Backup .4. Select the main action Backup in the display area.



6. Select the Start Backup action and confirm this selection via the Submit button.• A control file is written to the USB device.• The Controller is restarted.• The backup is written to the USB device.




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4.1.4 Creating a backup with the Windows® Explorer (on the directory/file level)

If there is no (executable) Controller or the Controller does not start correctly, a backup can beexecuted via the Windows® Explorer.

How to carry out a backup using the Windows® Explorer:1. Connect a USB device to the Engineering PC.

2. Start the Windows® Explorer.

3. Change to the directory [USB flash drive]:\Backup\Copy_Backup_file.

4. Copy the Backup.xml file to the higher-level directory [USB flash drive]:\Backup.

Note: If there is a Restore.xml file in this directory, it has to be deleted.

5. Only for the Controller 3200 C/p500:

Copy the menu.lst file from the directory [USB flash drive]:\Backup\Copy_Backup_file to the root directory [USB flash drive]:\.


7. Connect the USB device to the Controller of which you want to create a backup.




Note!Only create a backup if the Controller is executable.

For carrying out a backup with the Windows® Explorer, only use USB sticks that have previously been used for a backup.

4 Carrying out backup/restore/update4.2 Carrying out a restore/auto-restore


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4.2 Carrying out a restore/auto-restore

If you have a separate backup/update file, e.g. by reception via e-mail or download, first create themain "/Backup" directory on a USB device ([USB flash drive]:\Backup). Then copy the backup/updatefile to the backup directory.

Note!• A restore/auto-restore can only be executed if the USB device used contains a valid

backup.Creating a backup ( 23)

• When a restore process is carried out, a safety backup is created beforehand.• When an auto-restore process is carried out, a restore is executed directly. The system

does not create a safety backup beforehand.• After carrying out the restore process, remove the USB device from the Controller.• In case of Windows® embedded Standard: After a restore has been carried out, an

automatic check of the file system takes place (chkdsk.exe).



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4.2.1 Carrying out a restore on the Engineering PC (recommended variant)

How to carry out a restore on the Engineering PC:1. Connect a USB device with available backups/updates to the Engineering PC.


3. Change to the Restore/Update tab.


5. Select the Restore action.

Available backups/updates are shown.

6. Select a backup/update.


A control file is written to the USB device.


9. Connect the USB device to the Controller on which you want to carry out a restore.

10. Restart the Controller (with connected USB device) by mains switching.• The backup selected is loaded to the Controller.• If Windows® CE systems are used, the Controller is restarted automatically.




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4.2.2 Carrying out a restore on the Controller

How to carry out a restore on the Controller:1. Connect a USB device with available backups/updates to the Controller.



4. Select the Restore action.







Note!Cabinet Controllers with DVI interface (3231 C, 3241 C, 3251 C) require an external monitor panel.



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4.2.3 Carrying out a restore with the »WebConfig«

When the Refresh button is clicked, the values from the Controller are re-imported.

When the Submit button is clicked, only the values that have changed are overwritten.

How to carry out a restore with the »WebConfig«:1. Connect a USB device with available backups/updates to the Controller.

2. Start the »WebConfig«.

3. Click the menu item Backup Restore Restore Update .4. Select the main action Restore in the display area.

5. Select the desired display area of the backup/update files from the selection list.

• Up to ten backups are shown in the display area.• Here you can select the available backups 1 ... 10, 11 ... 20, or 21 ... 30.

Note: If more than 30 backups are available on a USB flash drive, only the first 30 backups can be selected via the »WebConfig«.

6. Select a backup/update file.

7. Select the Start Restore Update action and confirm this selection via the Submit button.• A control file is written to the USB device.• The backup selected is loaded to the Controller. (For purposes of safety, a backup is

created beforehand.)• After the restore, the Controller is restarted.




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4.2.4 Carrying out a restore with the Windows® Explorer (on the directory/file level)

If the Controller does not start anymore, it is possible to manually prepare a USB device on theEngineering PC. With the USB device prepared you can then carry out a restore on the Controller.

How to carry out a restore with the Windows® Explorer:1. Connect a USB device to the Engineering PC.

2. Start the Windows® Explorer.

3. Change to the directory [USB flash drive]:\Backup.

It includes all backups and updates available on the USB device.

4. Open the folder of the backup which is to be loaded to the Controller.

The folder name corresponds to the backup file name.

5. Copy the Restore.xml file to the higher-level directory [USB flash drive]:\Backup.

6. Only for the Controller 3200 C/p500:

Copy the menu.lst file from the directory [USB flash drive]:\Backup\Copy_Backup_file to the root directory [USB flash drive]:\.


8. Connect the USB device to the Controller on which you want to carry out a restore.

9. Restart the Controller (with connected USB device) by mains switching.• If Windows® CE systems are used, the Controller is restarted automatically.• The restore is carried out automatically when the Controller is restarted.




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4.2.5 Carrying out an auto-restore

An auto-restore is an optimised process for carrying out series commissioning with »Backup &Restore« or »WebConfig«.

With an auto-restore you can automatically load identical backup data to several Controllers.

Carrying out an auto-restore requires a one-time backup of the Controller the data bases of whichare to be copied.

Creating a backup ( 23) A USB device configured for auto-restore can afterwards be used for an optional number of auto-restore processes on different Controllers.

How to carry out an auto-restore:The individual steps of an auto-restore process are identical to those of a restore process.

In contrast to the restore process, you have to select the Auto-restore action.

Carrying out a restore on the Engineering PC (recommended variant) ( 29) Carrying out a restore on the Controller ( 30) Carrying out a restore with the »WebConfig« ( 31)

Note!When an auto-restore is carried out, a restore is executed directly. The system does not create a safety backup beforehand.



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4.2.6 Carrying out a data restore on the Engineering PC

How to carry out a data restore on the Engineering PC:1. Connect a USB device with available backups/updates to the Engineering PC.




5. Select the Data Restore action.






9. Connect the USB device to the Controller on which you want to carry out the data restore.





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4.2.7 Carrying out a data restore on the Controller

How to carry out a data restore on the Controller:1. Connect a USB device with available backups/updates to the Controller.



4. Select the Data Restore action.







4 Carrying out backup/restore/update4.3 Carrying out an update/auto-update (only available for control technology)


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4.3 Carrying out an update/auto-update (only available for control technology)

An update/auto-update can be carried out by means of »Backup & Restore«, »WebConfig«, or withthe Windows® Explorer (on the directory/file level).

A (software) update provided by Lenze has to be copied to the USB flash drive into the directory[USB flash drive]:\Backup.

How to carry out an update/auto-update:The individual steps of an update/auto-update are identical to those of a restore/auto-restore process.

In contrast to the restore/auto-restore process, you have to select the Update or Auto-update action.

Carrying out a restore on the Engineering PC (recommended variant) ( 29)Carrying out a restore on the Controller ( 30)Carrying out a restore with the »WebConfig« ( 31)Carrying out a restore with the Windows® Explorer (on the directory/file level) ( 32)

Note!• When an update is carried out, a safety backup is created beforehand.• When an auto-update is carried out, an update is executed directly. The system does

not generate any safety backup beforehand.• With the Controller c300/p300, the update process takes several minutes since

several restart processes take place.• The »Backup & Restore« process is completed when the "Error" LED is lit green.• The Controller is ready for operation when the "Power" LED is lit blue.

Status LEDs of the Controllers c300/p300 ( 37) LED signals during a »Backup & Restore« process ( 41)


5 Diagnostics5.1 Status LEDs of the Controllers

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5 Diagnostics

5.1 Status LEDs of the Controllers

The Controllers are provided with LEDs which indicate the current operating status. Depending onthe Controller used, the colouring of the LEDs may vary.

[5-1] Example: Cabinet Controller 3200 C

Depending on the running software application, the LED can be controlled in different ways.

• Power: green/blue*, yellow

• Error: green, red

• Status 1: green, yellow

• Status 2: no function* Device-dependent LED colour: either green or blue



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5.1.1 Status LEDs of the Controller 3200 C

LEDColour 1 / colour 2

Interval Meaning

Power

Green is litconstant

Starting sequence completed successfully.• Controller is switched on and is ready for operation.• Supply voltage OK.• System clock is synchronised.• No error pending.

Yellow is litconstant

The supply voltage has fallen below the minimum value (voltage failure)

Blinking(2.0 Hz)

State after switch-on/restart or reset

Green Yellow Blinking(5.0 Hz)

System clock is not synchronised" (missing time information).Note:If the Controller is switched off for more than two weeks, the time information set will be lost.

• The next starting process generates a logbook entry (power LED blinking green/blue).

• Set the current time manually via the »WebConfig« (parameter 91).

Only for Controller 3241 C:

Green Blinking(5.0 Hz)

Capacitor pack (CAPS-PACK) not fully charged.The length of the dark bar indicates the charge condition:

• CAPS-PACK almost empty: long dark phase• CAPS-PACK almost full: short dark phase


Error status of the capacitor pack (CAPS-PACK)UPS function not available, possible cause:

• Connection to the CAPS-PACK interrupted.• CAPS-PACK not connected, cable break/short circuit.

Error

Red Blinking(5.0 Hz)

Errors:• Fatal error (Abort)• SD card not available/not inserted correctly.• No operating system licence available.

Green Red Blinking(5.0 Hz)

Mains switching required.Controller in test mode:

• A problem has occurred, but the device is running.

Status 1

Green is litconstant

Operating status:• Controller is running.• PLC project is running.

Blinking(0.5 Hz)

Starting sequence of the Controller active.


PLC project (e.g. the boot project) is loaded. After being loaded successfully, the LED is lit constantly green.Or user action required:

• Load PLC project: PLC started, project is not running• Remove USB device.

Controller in test mode:• SD licence card with higher "Application Credit" required.

Status 2

- - No function



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5.1.2 Status LEDs of the Controllers c300/p300

LED Meaning

Power Error Status 1 Status 2

is litblue

Off Off Off Starting sequence completed successfully.• Controller is switched on and is ready for operation.• Supply voltage OK.• System clock is synchronised.• No error pending.

is lit blue

Off BlinkingYellow

Off Operating system is running and the control technology (PLC project) is started.

is lit blue

BlinkingRed

BlinkingYellow

Off SD card not available/not inserted correctly.

is litYellow

Off Off Off Input voltage has fallen below a minimum value (voltage failure). UPS function is activated.

BlinkingYellow

Off Off Off State after switch-on/restart or reset

Blinkingblue/

yellow

Off Off Off System clock not synchronised.

Off Off Off Off Reset has been triggered.

Off Blinkingred/green

Off Off Controller in test mode:A problem has occurred, but the Controller keeps running.

Off Off Blinkinggreen/yellow

Off PLC project (e.g. the boot project) is loaded. After being loaded successfully, the LED is lit constantly green.Or user action required:





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5.1.3 Status LEDs of the Controllers p500

LED Meaning

Power Error Status 1 Status 2

is litblue

Off Off Off Starting sequence completed successfully.• Controller is switched on and is ready for operation.• Supply voltage OK.• System clock is synchronised.• No error pending.

is litYellow

Off Off Off Input voltage has fallen below a minimum value (voltage failure). UPS function is activated.

BlinkingYellow

Off Off Off State after switch-on/restart or reset

Blinkingblue/

yellow

Off Off Off System clock not synchronised.

Off Off Off Off Reset has been triggered.

Off Blinkingred/green

Off Off Controller in test mode:A problem has occurred, but the Controller keeps running.

Off Off Blinkinggreen/yellow

Off PLC project (e.g. the boot project) is loaded. After being loaded successfully, the LED is lit constantly green.Or user action required:





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5.1.4 LED signals during a »Backup & Restore« process

When a backup, restore, or update process is carried out, the Controllers display the correspondingstatus of the »Backup & Restore« process by means of the Error and Status 1 LEDs. The status LEDsignalling indicates the respective status:

LEDColour 1 / colour 2

Interval Meaning

Error - during a »Backup & Restore«

Green Is lit constantly »Backup & Restore« process completed, status: "Ready".

Red Blinking(5.0 Hz)

»Backup & Restore« process, status: "Error".Possible causes:

• Fatal error (Abort)• SD card not available/not inserted in the slot correctly

Green Red Blinking(5.0 Hz)

Mains switching required

Status 1 ("busy") -during a »Backup & Restore«

Green Blinking(0.5 Hz)

»Backup & Restore« process active.


PLC project (e.g. the boot project) is loaded. After being loaded successfully, the LED is lit constantly green.Or user action required:

• Remove USB device.

5 Diagnostics5.2 Text outputs (optional panel/screen required)


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5.2 Text outputs (optional panel/screen required)

While the actions are processed, the software outputs some information in the form of textmessages and progress bars (requires optional panel/screen).

The backup and restore processes involve several successive steps. A sequence step can only beexecuted if the previous step has been successful.

• In order to be able to trace the processing order of the individual steps, messages are output during the entire processing procedure.

• The respective message indicates the processing step which has been passed through.

5.2.1 Error messages for the execution of a backup or restore

While the backup/restore is processed, the following error messages may occur:

Backup Restore

Processing order Error messages Processing order Error messages



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Error message Description / remedy

E0 Failed to initialize hardware modules

An attempt is made to carry out a backup or restore on an unknown device.

• Use the approved Lenze hardware for carrying out the »Backup & Restore« processes.

E1 ERROR: No Backup and Restore device found!

The USB device inserted does not contain a valid data structure.• Prepare the USB device with the »Backup & Restore«

software application.Creating a backup ( 23)

E2 ERROR: CONTROL FILE MISSING OR CORRUPT! No changes applied!

The USB device inserted does not contain a valid control file.• Prepare the USB device with the »Backup & Restore«

software application.Creating a backup ( 23)

E3 ERROR: The target drive is the Backup device! No hard disk found.

Access to the internal storage medium is not possible. The hardware is damaged!

• Contact the Lenze support.

E4 ERROR: No internal storage device detected! The system is unchanged!

Access to the internal storage medium is not possible. The hardware is damaged!

• Contact the Lenze support.

E5 Illegal license! The system is unchanged! - Remove "Backup&Restore" medium and restart!

The selected backup needs a higher licence than available on the device.For example, the device has a CORE licence but the backup requires a PROFESSIONAL licence.

• Based on the device licence, select a backup with the same or a lower licence.

E6 Backup & Restore application is older than the image to restore on IPC !! The system is unchanged!

The »Backup & Restore« runtime version may only install backups with the same or a lower version.

• Prepare the USB device with a current »Backup & Restore« software application.

E7 ERROR: No operating system found for backup! The backup was aborted! No data was saved!

No valid operating system was found on the device, or the system is damaged.

• Execute a restore process.Carrying out a restore/auto-restore ( 28)

• If it fails, contact the Lenze support.

E8 Error: Not enough disk space on Backup device! The backup was aborted! No data was saved!

The USB device does not provide enough space to save the system.

• Use a USB device with a greater storage capacity, or remove the data that are not needed from the USB device.

E9 Error: No storage device for user data for backup found! The backup is aborted! No data was saved!

The SD card has been removed. No backup has been carried out.• Remove the USB device• Insert another SD card• Restart the device• Create a backupCreating a backup ( 23)

E10 ERROR: The size of the target device is too small. Backup exceeds storage capacity of target device!

The backup originates from a greater storage medium.• Contact the Lenze support.

E11 User data device is empty! The SD card does not contain data.

E12 ERROR: Windows® did not shutdown properly. Please reboot Windows® and correct any consistency of the filesystem

The file system is damaged.• Windows® has to be started and an error check of the file

system has to be carried out while the write filter is switched off.

E13 ERROR: Backup of the Windows® filesystem failed! backup aborted! No Data was saved!

Errors have occurred during the backup of Windows® Embedded Standard. No backup was carried out.

• Try again to create a backup. If this attempt fails, contact the Lenze support.



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Log file

Then the text messages are stored on the USB device in a log file:

[USB flash drive]:\Backup\Log.txt

E14 ERROR: No storage device for user data found! No changes applied!

The SD card was removed.• Insert another SD card.

E15 ERROR: CPU module incompatible with software version! No changes applied!

The backup selected is not compatible with the hardware used.• Use a backup compatible with the hardware. The processor

type must comply with the one installed in the system.

E16 Error: Not enough disk space on target device!

The data stored do not fit on the SD card.• Use an SD card with sufficient storage capacity.

E17 ERROR: Storage capacity of the selected backup is too small. Invalid backup!

The control file does not match the backup, or the backup was manipulated.

• Only use backups that are consistent in themselves.

Error message Description / remedy



_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

5.2.2 Error messages for the execution of an update

When an update is executed, there is the following processing order:



_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

During an update the following error messages may occur:

The error messages can be viewed via the »WebConfig« in the Logbook section.

Error message Remedy

E1 System version is identical to the selected update package. No action necessary.

The software version of the Controller is already up to date (version identical to that of the update).

• Remove the USB device from the Controller.• No further action required.

E2 No Backup package found Errors have occurred during the creation of the backup. The update process cannot be continued.

• Check messages in the file[USB flash drive]\Backup\Log.txt.

• Eliminate error.• Restart update process.

E3 Migration finished successfully. Updatefinished with errors.Please restore your previous Backup.

The migration of the databases has been carried out successfully, but the installation of the update has failed.Try the following:

• Configure USB device for a restore.• Execute restore process. (Like this your system is reset to the

original state.)Carrying out a restore/auto-restore ( 28)

• Repeat update process.Carrying out an update/auto-update (only available for control technology) ( 36)

E4 Migration failed. The system is corrupt!Please restore your previous Backup.

Update of the data has failed.• Configure USB device for a restore.• Execute restore process. (Like this your system is reset to the

original state.)Carrying out a restore/auto-restore ( 28)

• Repeat update process.Carrying out an update/auto-update (only available for control technology) ( 36)

E5 Migration failed. The system is unchanged!

The attempt to carry out modifications has been made in the temporary directory, so that no changes have been made to the system.

• Try to import the update again.


5 Diagnostics5.3 Error case: Controller does not start

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

5.3 Error case: Controller does not start

If the Controller does not start, you can activate the Lenze standard settings by clicking the Resetbutton.

Load Lenze standard setting:

• Switch off voltage supply.

• Press Reset button.

• Switch on the voltage supply while the Reset button is pressed and keep the Reset button pressed for at least 10 s.If the "Error" LED is lit (green/red) as a result of this action, switch off the voltage supply again. The Controller must be disconnected from the mains until all LED have gone off.Then switch the voltage supply on again.

Position of the reset button (A)

Cabinet Controller

3200 C c300

Panel Controller

p500

p300

Index


_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

AApplication notes 9Application software of the Lenze Controllers 11Auto update 18Auto-restore 16

BBackup 15Backup/restore error messages 42Basic concept of »Backup & Restore« 13

CCarrying out a data restore on the Controller 35Carrying out a data restore on the PC 34Carrying out a restore on the Controller 30Carrying out a restore on the Engineering PC 29Carrying out a restore with the »WebConfig« 31Carrying out a restore with the Windows® Explorer 32Carrying out a restore/auto-restore 28Carrying out an auto-restore 28, 33Carrying out an auto-update 36Carrying out an update/auto-update 36Carrying out the restore 22Controller does not start (error case) 47Creating a backup 22, 23Creating a backup on the Controller 25Creating a backup on the Engineering PC (recommended variant) 24Creating a backup using the »WebConfig« 26Creating a backup with the Windows® Explorer 27

DData restore 17Diagnostics 37Differences between a restore/auto-restore 16Differences between an update and an auto-update 18Document history 6

EE-mail to Lenze 49Error messages for the execution of a backup or restore 42Error messages for the execution of an update 45

FFault:Controller does not start 47Feedback to Lenze 49Fieldbus communication (interfaces) 12Functions of the »Backup & Restore« 15

IInterfaces for fieldbus communication 12

LLayout of the safety instructions 9LED signals during backup & restore 41LEDs of the Controller 3200 C 38LEDs of the Controllers 37LEDs of the Controllers c300/p300 39LEDs of the Controllers p500 40Log file 44

PProcessing state 21

RReset button 47Restore and auto-restore 16

SSafety instructions 9Screenshots 5Signalling of the processing state 21Standard procedure 19Status LEDs of the Controller 3200 C 38Status LEDs of the Controllers 37Status LEDs of the Controllers c300/p300 39Storage media 13

Internal flash memory 13SD card 13USB device 14

System structure of Controller-based Automation 10

TTarget group 5Terminology used 8Troubleshooting 37

UUpdate and auto-update 18Update error messages 45

Index

49

Your opinion is important to usThese instructions were created to the best of our knowledge andbelief to give you the best possible support for handling our product.

Perhaps we have not succeeded in achieving this objective in everyrespect. If you have suggestions for improvement, please e-mail usto:

[email protected]

Thank you very much for your support.

Your Lenze documentation team

mailto:[email protected]

L

Backup & Restore · Software Manual · SHPSTV3BCKNRST · 13522517 · DMS 2.0 EN · 11/2016 · TD17

Lenze Automation GmbHPostfach 10 13 52, 31763 HamelnHans-Lenze-Straße 1, 31855 AerzenGERMANYHR Hannover B 205381

+49 5154 82-0 +49 5154 82-2800 [email protected] www.lenze.com

ServiceLenze Service GmbHBreslauer Straße 3, 32699 ExtertalGERMANY

008000 24 46877 (24 h helpline) +49 5154 82-1112 [email protected]

mailto:[email protected]:[email protected]:[email protected]://www.lenze.com

Backup & RestoreContents1 About this documentation1.1 Document history1.2 Conventions used1.3 Terminology used1.4 Definition of the notes used

2 Controller-based Automation: Central motion control3 Basic concept3.1 Storage media used3.2 Functions of the »Backup & Restore«3.2.1 Backup3.2.2 Restore and auto-restore3.2.3 Data Restore (only Controller c300/p300)3.2.4 Update and auto-update

3.3 Standard procedure3.4 Signalling of the processing state

4 Carrying out backup/restore/update4.1 Creating a backup4.1.1 Creating a backup on the Engineering PC (recommended variant)4.1.2 Creating a backup on the Controller4.1.3 Creating a backup using the »WebConfig«4.1.4 Creating a backup with the Windows® Explorer (on the directory/file level)

4.2 Carrying out a restore/auto-restore4.2.1 Carrying out a restore on the Engineering PC (recommended variant)4.2.2 Carrying out a restore on the Controller4.2.3 Carrying out a restore with the »WebConfig«4.2.4 Carrying out a restore with the Windows® Explorer (on the directory/file level)4.2.5 Carrying out an auto-restore4.2.6 Carrying out a data restore on the Engineering PC4.2.7 Carrying out a data restore on the Controller

4.3 Carrying out an update/auto-update (only available for control technology)

5 Diagnostics5.1 Status LEDs of the Controllers5.1.1 Status LEDs of the Controller 3200 C5.1.2 Status LEDs of the Controllers c300/p3005.1.3 Status LEDs of the Controllers p5005.1.4 LED signals during a »Backup & Restore« process

5.2 Text outputs (optional panel/screen required)5.2.1 Error messages for the execution of a backup or restore5.2.2 Error messages for the execution of an update

5.3 Error case: Controller does not start

IndexYour opinion is important to us

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