B A C K T O W O R K P L A C E

H E A L T H Y O F F I C E 2 . 0 .

APRIL 2020

INTRODUCTION

The implications of COVID-19 have been profound and the path to businessrecovery is evolving and fluid.

The process of reopening is already underway in some parts of the world. CBRE isactively supporting clients in developing and implementing plans, creating andconsolidating leading practices, and forming recommendations about how to safelyreopen and reoccupy workplaces.

We are ready to share our advice based on a rapidly growing body of experience,detailed guidance documents, technical specifications, protocols and tools that wehave developed for and with our clients, as well as for our own workplaces.

Based on the experience of global CBRE surveys in Russia, we upgraded the HealthyOffice concept to version 2.0. to include parameters that are designed to make ourworkplaces safer by evaluating risk factors and developing specificrecommendations that affect both the physical environment and existing officemanagement and operation procedures.

Action is required now!

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W O R K P L A C E C H A N G E P R O G R A M

The CBRE integrated services team will ensure the rapid development of a ready-to-implement solution to reduce the risks that arise when employeesreturn to their workplaces. Our experience in strategic planning, engineering knowledge, as well as experience in construction, reconstruction andoperation allows us to solve these problems comprehensively.

As part of our research, we will analyze your current workplace and identify both short-term and long-term solutions to create a healthier and saferenvironment in the following areas:

IMPLEMENTATION

Implementation of solutions by CBRE Facilities Management professionals

POLICIES AND PROCEDURES

Analysis of existing policies and procedures and recommendations on the development of new ones that affect the security of the environment

SPACE

Recommendations on effective measures to support physical distance and other security management practices

CONTROL OF RISK FACTORS

Analysis of the presence of harmful substancesin water, air and on surfaces for compliance with norms

AUDIT OFENGINEERING SYSTEMS Recommendations for improving indoor air quality and water supply systems

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OVERTHINKING OPENING USAGE

TODAY

15-30DAYS

Planning and development of measures in preparation for return to work

Implementation of measures to create a secure office environment

Ongoing activities to ensure business continuity and safety of employees

ACTION TIMELINE

INITIATION OF PROCEDURES BACK TO OFFICE

30-60DAYS

Considering the perspective of returning to the office within the horizon of 1-2 months, it is important to start acting today.

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P O L I C I E S A N D P R O C E D U R E S

CBRE will analyze the existing procedures of the company and the facilitymanagement service and provide recommendations to update existingprocedures, as well as to develop and implement new procedures and policiesto reduce risk factors.

Procedures of the company:

▪ Measures aimed at preserving mental health▪ Education programs▪ Procurement policy, including delivery of antiseptics, masks, gloves, as well

as communication with suppliers about virus security

Procedures of the facility management service:

▪ Cleaning procedure with a list of substances recommended by the WorldHealth Organization

▪ Deep cleaning procedure▪ Updated recycling policy, which includes the disposal of masks, gloves,

antiseptic containers (to provide containers for collection of these materialsin the office + sign a contract for disposal of these types of waste)

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S P A C E

According to the World Health Organization, it is proposed to gradually reduce thecurrent measures on social distance.

In order to ensure the safety of employees, occupiers and owners can take specificsteps in advance to adapt the work environment and work processes that willsupport distancing, as well as other protective measures.

The CBRE workplace strategy team will estimate the readiness of the company toimplement more flexible teamwork styles, develop measures to reduce seatingdensity and reconfigure the layout solutions, implement contactless technologies, aswell as additional solutions to improve hygiene of the most frequently used areasand surfaces.

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C O N T R O L O F R I S K F A C T O R S CBRE will study the presence of harmful substances in water, air and on surfaces,including measurements of suspended fine particles, as well as monitor the content oforganic substances and inorganic gases.

Monitoring of suspended fine particles:• РМ 2.5• РМ 10Monitoring of the content of organic substances in the air:• Formaldehyde content• Benzene content• Volatile organic substances contentMonitoring of the content of inorganic gases in the air:• Carbon monoxide (CO) content• Carbon dioxide (CO2) content• Ozone (O3) content• Nitrogen dioxide (NO2) contentMonitoring of the content of inorganic substances in drinking water:• Fluorine• Salts• Metals• SedimentMonitoring of the content of organic substances in drinking water:• Legionellosis• Coliforms

*All measurements are performed by a licensed laboratory with a detailed report

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A U D I T O F E N G I N E E R I N G S Y S T E M S

The CBRE team of engineers will provide a comprehensive assessment of theengineering systems of the building and premises, paying particular attention tomaintaining proper air exchange and avoiding stagnant areas. Our experts willprovide recommendations on carbon dioxide, PM 2.5, PM 10, humidity andtemperature control, non-contact sensors installation, copying equipmentplacement, as well as bactericidal sections installation where possible.

Each building and space has its own specifics and therefore not all standardmeasures can be universally used in a particular case.

In order to provide unique recommendations, CBRE will review all availabletechnical documentation and, in the absence of adequate information, willcarry out on-site visual inspections to obtain the necessary information.

As a result of the audit, we will provide recommendations on ventilation and airconditioning systems to improve air quality, water supply systems to ensurewater quality, as well as possible power and computer network measuresaimed at flexible transformation of premises.

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I M P L E M E N T A T I O N

Activities to improve the safety of employees in the office and to ensure the fight againstthe spread of viruses:

• Replacement and/or additional installation of non-contact equipment in commonareas (plumbing, dispensers, waste collection bins);

• Carrying out regular and additional disinfection of surfaces of workplaces ofemployees and engineering systems (manual, with the use of specializedequipment);

• Installation and connection of bactericidal equipment;• Installation of non-contact fixation equipment for elevated body temperature;• Disinfection;• Increased number of fan coil and anemostat filter replacement services.

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R E S U L T S

IMPLEMENTATION

Implementation of solutions by CBRE Facilities Management professionals

POLICIES AND PROCEDURES

Analysis of existing policies and procedures and recommendations on the development of new ones that affect the security of the environment. Discussion on the acceptability of decisions presented in new procedures and policies. Consulting support for the implementation of the procedures

SPACE

A report with practical recommendations on effective measures that support physical distance and other security management practices

CONTROL OF RISK FACTORS

Analysis of the presence of harmful substances in water, air and on surfaces.In case of negative results of laboratory research, several solutions to reduce the negative impact of factors are proposed.The solutions are discussed with all interested parties and our team provides consulting support for the implementation of the solutions

AUDIT OFENGINEERING SYSTEMSA report with practical recommendations on air exchange and its organization, water supply systems, as well as possible power and computer network measures

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T E A M

Pavel has over 14 years of experiencein various areas of commercial realestate. His responsibilities includegeneral management of the capitalconstruction and fit-out teams. He is aCertified Project Manager (PMI) anda member of the largest internationalreal estate professional organizationRICS (Royal Institute of CertifiedSurveyors).

PAVEL YAKIMCHUKDirector

Building Consultancy & Project Management

ROMAN FOMINChief Engineer

Building Consultancy & Project Management

Roman Fomin is the Chief Engineer of thefit-out project management departmentat CBRE. He carries out technicalmanagement of design and surveyworks when designing objects. In theprocess of documentation development,he controls the technical level ofaccepted design, urban planning andarchitectural planning solutions, ensurescompliance of the developed designdocumentation with technicalregulations, rules and instructions.

Olesya Lipkovich - Master of StrategicInterior Design. She has been trained byleading specialists in New York, London,Madrid and Moscow. For over 13 yearsOlesya has been involved in design anddevelopment of corporate interiorstrategy. Projects, implemented underher leadership, have become laureatesand medalists of honorary Russian andinternational awards.

OLESYA LIPKOVICHWorkplace Strategist

Anna is an assessor for BREEAM NewConstruction, BREEAM In-Use, WELL,LEED. Anna was engaged incoordination of certification of Olympicobjects, realization of requirements ofthe international standards on buildingsites. Anna's excellent work was markedby letters of gratitude from the Chairmanof the Government of the RussianFederation, Deputy Chairman of theGovernment of the Irkutsk Region, aswell as by a commemorative medal anda diploma of the President of the RussianFederation.

ANNA MINAKOVASustainability Project Manager

Dmitry has more than 15 years ofexperience in the operation andmanagement of commercial real estate,he controls the work on the company'sprojects, as well as the preparation andimplementation of management andservice of buildings. Under hisleadership, the department managesover 900,000 sq. m of office space. Heholds a CPM (Certified PropertyManager) degree from the Institute ofReal Estate Management (IREM,Chicago).

DMITRY SVESHNIKOVDirector

Facilities Management

C O N T A C TP A V E L Y A K I M C H U K

D i r e c t o r , H e a d o f B u i l d i n g C o n s u l t a n c y & P r o j e c t M a n a g e m e n t

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