Delivering what the Customer wants - Kauppakeskusyhdistys · Source: ZUORA. CBRE 5. CBRE 6. CBRE 7....
19
1 CBRE
Transcript of Delivering what the Customer wants - Kauppakeskusyhdistys · Source: ZUORA. CBRE 5. CBRE 6. CBRE 7....
1CBRE
2CBRE
Delivering what the Customer wants
3CBRE
Product
1970
Product + Service
1990
Customercentric
2000
Relationshipcentric
2017
4CBRE
Source: ZUORA
5CBRE
6CBRE
7CBRE
8CBRE
9CBRE
10CBRE
11CBRE
12CBRE
13CBRE
14CBRENytimes
15CBRE
I HATE SHOPPING!
- My 62 year old father
16CBRE
17CBRE
18CBRE
19CBRE