B6 power exceptional users with oracle webcenter

Power Exceptional User Experiences with Oracle WebCenter

Patrick Sum

Senior Consultant

WebCenter Asia Pacific

Copyright © 2013, Oracle and/or its affiliates. All rights reserved. 2

The following is intended to outline our general product direction. It is intended

for information purposes only, and may not be incorporated into any contract.

It is not a commitment to deliver any material, code, or functionality, and should

not be relied upon in making purchasing decisions. The development, release,

and timing of any features or functionality described for Oracle’s products

remains at the sole discretion of Oracle.


Mobile Cloud Consumerization

Is there another word for

consumerization, that implies

business user tooling?


202% companies with engaged employees outperform those without by up to 202%


INFORMATION + CONTEXT + ACCESS =ENGAGEMENT


ORACLE WEBCENTER IS THE CENTER OF ENGAGEMENT FOR BUSINESS


Oracle WebCenter

CUSTOMERS MARKETERS

PORTAL CONTENT SITES

CUSTOMERS END USERS

DEVELOPER

KNOWLEDGE WORKER

ADMINISTRATOR

ENTERPRISE CONTENT

MANAGEMENT

WEB EXPERIENCE MANAGEMENT

PORTALS


Some Oracle WebCenter Customers Logos from OOW 12

Not Verified

Reference Logos

Verified

http://www.naturesbounty.com/


END-USER

MULTICHANNEL

SECURE

SYNC

SOLUTIONS

Oracle WebCenter Content

CONTENT

CREATE/CAPTURE

CLASSIFY

SECURE

INTEGRATE

RETENTION

ARCHIVE

13


Oracle WebCenter Content What’s New?

Add screen shot of web

UI

NEW WEB USER EXPERIENCE

MODERN ENTERPRISE

CAPTURE SOLUTION

MOBILE DEVICE ACCESS


END-USER

MULTICHANNEL

PERSONALIZED

SOCIAL

CONTEXTUAL

Oracle WebCenter Portal

PORTAL

17

BUILD

INTEGRATE

MANGAGE

ACCESS

DEVELOPER

KNOWLEDGE WORKER

ADMINISTRATOR


Oracle WebCenter Portal What’s New?

BUSINESS USER PRODUCTIVITY

MOBILE PORTALS


CUSTOMERS

MULTICHANNEL

SOCIAL

RELEVANT

LOCALIZED

MARKETERS

CREATE

MODERATE

OPTIMIZE

INTEGRATE

Oracle WebCenter Sites

SITES

21


Oracle WebCenter Sites What’s New?

MOBILE SITE MANAGEMENT

EXTERNAL CONTENT

INTEGRATION

ENHANCED SEARCH &

PERSONALIZATION

TRAVEL

RUS Ski

Vacatio

n

Tw

eet

s!

TRAVELRUS

Ski Vacation

Tweets!


1

WebCenter Content

Enhanced Web and

mobile user experience

Content-based solution

framework

Coherence Integration

2

WebCenter Portal

On-premise & cloud

application integration

Business user tools for

integrating content

Content lifecycle

management tools

3

WebCenter Sites

Integrated marketing

insight & automation

User profile integration

with external systems

Self-service portals

Oracle WebCenter Roadmap


WebCenter Content & Document Cloud Service

Document Sharing, Team

Workspaces

Mobile, Web, Desktop, and offline

access

File and Device synchronization

Fully Self-service

Integration with on-premise

content

Integration with Oracle

PaaS/SaaS

On-Premise Content Management with Cloud Flexibility


Do More with Oracle WebCenter

+ + +

+ + +


WebCenter Sites & WebCenter Content External Content Integration – Available in 11.1.1.8

WebCenter Content item

is selected to sync to

WebCenter Sites

Item then appears in the WebCenter

Sites content libraries for easy site

authoring

Access content stored in

WebCenter Content for reuse &

repurposing in WebCenter Sites

Content transformation engine

delivers enterprise content into

web-viewable formats

Robust rich media & document

management


WebCenter Portal & WebCenter Content

Content Services Security, W orkflow, Versioning, Lifecycle, Personalization, Search, Metadata

JDeveloper Document Library / Explorer Resource Catalog

Document Repository, Records Management, Digital Asset Management, IRM

WebCenter

Content

Improved Content Management

Experience through re-use of

componentized WebCenter

Content ADF UI.

Enhanced light-weight content

contribution


WebCenter Portal & WebCenter Sites

LOGIN

MY ACCOUNT

LOGIN

Integrated experience for self-

service portals (for end users and

business users)

Surface WCS content in Portal

Surface Portal pages in WCS

Target Campaigns in Portal

pages.

ADF Mobile support


WebCenter Portal & Content & BPM Transactional Solutions

Framework for rapid delivery of

content and case management

solutions

Speed-to-value via composition

and configuration vs. coding

Packaged Solutions

– AP, AR, HR, Loans, Claims,

Permits, SRs, Contracts & more


WebCenter & Applications Should this be comprehensive to

show integration with both on

premise & cloud applications?`

Eloqua Forms Segments

Eloqua Siebel

Visitor

Enterprise

Branding

Facilitated

Authoring

Segments &

Targeting Workflow

Email

Authoring HTML forms

Targeted

Pages Segments Campaigns

WebCenter Sites

Online Channel Management Email Campaign Management

Portal + Cloud Apps

Need graphic to show the

following points

Manage cross-channel targeted campaigns – share

segment data between Eloqua & WebCenter Sites

Create/manage e-mail templates/content in WebCenter

Sites and publish to Eloqua campaigns

Integrated tracking analytics between campaigns &

websites

Ability to browse cloud services

Business user tooling to create multi-channel

visualizations.

OOTB Templates for Cloud Services.

CRM

Support System

Finance

Map

Service App

Order

Service Ticket

Business Intelligence


xxx

ORACLE WEBCENTER IS THE CENTER OF ENGAGEMENT FOR BUSINESS


For More Information

Twitter Facebook Blog LinkedIn YouTube

http://www.oracle.com/webcenter

twitter.com/ webcenter

facebook.com/ webcenter

blogs.oracle.com/ webcenter

linkd.in/ ORCL_Social

www.youtube.com/ oraclewebcenter

B6 power exceptional users with oracle webcenter

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