AW DEBT MANAGEMENT INTERNATIONAL

AW DEBT MANAGEMENT INTERNATIONAL

➢ Leading Debt Collection and Legal Debt Collection Company in the MENA region

➢ ISO 9001:2015 Certified

➢ Specialized in B2B Collection.

➢ Recovery of debts in 197 countries.

➢ Strong presence in GCC and MENA Region with Head office in Dubai and other locations in Abu Dhabi, Saudi Arabia, Oman and Egypt.

➢ Strong Arm of AW HOLDING INTERNATIONAL with the slogan of “REDEFINING CORPORATE EXCELLENCE”

➢ The other arms are :-

❑ AW Business Advisory & Risk Management.❑ AW Translation Services.

AW DEBT MANAGEMENT INTERNATIONAL USP:

➢ No Collections, No Fees.

➢ Within 1 to 3 months we will tell if your claim is collectable or not:➢ Collectable within short , medium or long term.

➢ Collectable domestically or internationally

➢ Collectable amicably or via legal debt collection.

➢ Work force of 58 people in UAE and more than 6000 people of global partners.

➢ In-house business oriented lawyers expert in debt collection.

➢ Legal Debt Collection Solution via our partner Law firm, with work force of 27 lawyers covering United Arab Emirates.

➢ Global Legal Debt Collection Solution via our global associates

AW DEBT MANAGEMENT SERVICES

➢ Debt Consultation

➢ Debt Collection

▪ Local Debt Collection

▪ International Debt Collection

➢ Legal Debt Collection

▪ Local Legal Debt Collection

▪ International Legal Debt Collection

➢ Training

➢ Outsource

HOW AW DEBT MANAGEMENT REDEFINED DEBT COLLECTION IN MENA

➢ The understanding of the term Debt Collection in MENA region mostly refers to B2C & Banks products collection, which AW DEBT MANAGEMENT redefined to B2B

➢ Complying with the international standards and policies in the debt collection industry

➢ The social perception is harassing and putting people behind bars, which AW DEBT MANAGEMENT doesn’t believe in.

➢ Through our Ethical Collection model, we have eliminated the stigma and helped business with their receivable's portfolio.

➢ At AW DEBT MANAGEMENT, we don’t just collect!. We also advise debtors on how to manage & pay their debts which leads to our success rates!

➢ 360 Support to Domestic Collection, Legal Debt Collection & Cross-border Collection.

DEBT COLLECTION PROCESS1. Case is placed for debt collection, the case is logged into our CRM within 2 working days.

2. Claim is reviewed, analyzed and if any more documents are required.

3. A skip tracing professional will be assigned to trace the debtor for additional details.

4. Initial demand letter will be send to the debtor via email and calls will be made to inform him about the debt, who we are and who werepresent.

5. For cases above 100,000 AED, field visits will be done within 10 days of the case being allocated.

6. For cases less than 100,000 AED, it will be done based on the report of the case and if required.

7. Initial report is updated and will be sent to the client within 15 days of the case being accepted.

8. Professional negotiation and representation will be made by meeting the debtors and put set of solutions to solve the debt.

9. If we obtain payment commitment we work to ensure the payment is materialized.

10. In case of broken promise, the second field visit has to be done by different senior collector to give the debtor an impression that the casehas been escalated to higher level.

11. If debtor fails to cooperate in resolving the debt, we make final pre-legal collection attempts by sending legal notice to the debtor aftergetting the client’s approval.

12. In case of more broken promises; our lawyers will evaluate the documents, case history and over all situation and if the case has a strongposition, we will recommend our client for legal debt collection “LDC” to mitigate the risks.

13. Periodical reports with updates and recommendations will be sent to the client regularly.

LEGAL DEBT COLLECTION “LDC”

➢ After the Global Crises back in 2008; some of the investors, business owners and corporate become more educated about how to delay and avoid paying their debts unless you practice your legal rights.

➢ The LDC Product is a trend globally to increase the success rate.

➢ 360 legal support for all the debt collection cases.

➢ LDC is a combination of Business Advisory, Risk Management, Debt Collection and Legal.

➢ Full fledge business oriented partner law firm, with work force of 27 lawyers covering all United Arab Emirates courts.

➢ Together we bring solutions out of the box for all commercial and civil cases, before and during the litigation.

➢ There is a revolution in the UAE courts system and infrastructure is becoming more solid to suit all investors.

➢ We aim always to collect the debt amicably and out of courts.

STRENGTHS

➢ Global Coverage : Collecting Debt in more than 193 Countries

➢ Global Association : Members in the top international Debt & Credit management associations

➢ Secure : Secure work premises and secure transfer of monies recovered

➢ Diverse Clients : Portfolio includes large multinational and SME

➢ Expertise : Expert in local Laws, Customs and Regulations

➢ Emirati Lawyer : Only Emirati Lawyers can participate in court

COMMITTMENT

➢ Transparent : A summary report of the actions taken on the case.

➢ Pre legal Diagnosis : Provide our recommendation for legal action and the potential outcome.

➢ Success : Work diligently to recover your funds by using all the necessary tools.

➢ Professional : Our staff will treat each case in a professional manner and will always treat the debtor with the utmost respect.

B2B EXPERIENCE

➢ Over 19 years of experience in the UAE and MENA region.

➢ Over 7 years of experience in the International Market

➢ Average of 3,000 files handled per month.

➢ 54% success rate in B2B.

➢ Success rate of 93% for Legal Debt Collection.

➢ Average of 20% cases transferred for Legal Debt Collection.

GLOBAL SYNERGIES INCLUDES

CLIENTS INCLUDES

CODE OF CONDUCT

❖ AW Debt Management will not provide any false information or mislead theclient in any manner.

❖ AW Debt Management adheres to the local Laws, Customs, and Traditions.

❖ AW Debt Management maintains data Protection and Confidentiality.

❖ AW Debt Management maintains clear and effective policies, procedures andmonitors international compliance .

❖ AW Debt Management‘s Professional approach with International standards.

AW GLOBAL COVERAGE

CONTACT US

AW DEBT MANAGEMENT INTERNATIONALPO Box 215222

T. +971 4 452 4440 F. +971 4 452 4441

E-mail: info@alwadiholding.com Website: www.alwadidebtmanagement.com

As always; it is AW Debt Management pleasure to be at your service