AutoLogistics & SCM 20051 Climbing the RFID Learning Curve Alfio Grasso Deputy Director, Auto-ID...
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Transcript of AutoLogistics & SCM 20051 Climbing the RFID Learning Curve Alfio Grasso Deputy Director, Auto-ID...
AutoLogistics & SCM 2005 1
AUTO-ID LABS
Climbing the RFID Learning Curve
Alfio Grasso
Deputy Director, Auto-ID Lab, Adelaide
General Manager, RFID Automation
AutoLogistics & SCM 2005 2
AUTO-ID LABS OverviewRFID backgroundRFID in AustraliaImplementationAssessment criteriaReader issuesTag issuesData issuesHuman issues
PrivacyChampionRFID Solution ProvidersAuto-ID Lab, Adelaide
Australasian Adoption Research Initiative (AARI)Conclusions
AutoLogistics & SCM 2005 3
AUTO-ID LABS
RFID Background
AutoLogistics & SCM 2005 4
AUTO-ID LABS Why now for RFID?
RFID invented in WWII Steady development over last 50+ years
Recent improvements in tag and reader technology Better performance Easier deployment and maintenance Better use of existing infrastructure and
technologiesImprovements in tag and reader manufacturing Cheaper tags and readers
Industry standardisation EPCglobal and ISO
AutoLogistics & SCM 2005 5
AUTO-ID LABS RFID
Radio Frequency Identification Automatic Data Capture Uses RF to communicate
Basic Elements Tags Readers/Antennas Host CPU
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AUTO-ID LABSTag reading
L ab e l
T ra n sm itte r
R e c e iv e rController
Reader Tx typically 1W, 6dB gain AntennaBut propagation loss, resulting Rx at Tag typically µWOn tag, RF energy used for DC power and modulationMore loss back to Reader RxTherefore a very weak reply is obtained
The black spot
AutoLogistics & SCM 2005 7
AUTO-ID LABS RFID Tags
Tags Attached to objects or items Contains electronics (chip), and antenna Most are passive (no power source) Active tags have a battery
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AUTO-ID LABS Matrics (Symbol) Tags
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AUTO-ID LABS Alien Technology Tags
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AUTO-ID LABS Intermec Tags
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AUTO-ID LABS RFID Readers
Readers Contains electronics, Tx, Rx and control Connected to antenna(s)
mostly external Energise tags (passive tags) Commands tags (wake up active tags,
enables management of the tag population)
Receive tag replies
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AUTO-ID LABS RFID Readers
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AUTO-ID LABS RFID Antenna(s)
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AUTO-ID LABS Host CPU
Application Do something with the tag information Potential to generate massive amounts of
data Once installed it costs virtually NOTHING
to read a tag! Real time data => real time decisions OHIO (Zero Human Involvement
Operations)** Term defined by John Greaves, CHEP International
AutoLogistics & SCM 2005 15
AUTO-ID LABS RFID in Australia – closed loop
Vehicle Identification Passenger and commercial vehicles
Rail Passenger, Sugar, Minerals, Steel
Waste Management Domestic and Industrial
Access Control Time and Attendance, Vehicle
ManufacturingLibrary
AutoLogistics & SCM 2005 16
AUTO-ID LABSElectronic Toll Collection
AutoLogistics & SCM 2005 17
AUTO-ID LABS Extended Read Range
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AUTO-ID LABS Vehicle ID, Sugar Industry
Photos courtesy of Mirrabooka Systems
AutoLogistics & SCM 2005 19
AUTO-ID LABS Steel Production
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AUTO-ID LABS Hot-Axle Detection and RFID
Photo courtesy of Sugar Research Institute
AutoLogistics & SCM 2005 21
AUTO-ID LABS Location ID
AutoLogistics & SCM 2005 22
AUTO-ID LABS Location ID
AutoLogistics & SCM 2005 23
AUTO-ID LABS Industrial Waste Management
AutoLogistics & SCM 2005 24
AUTO-ID LABS Domestic Waste Management
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AUTO-ID LABS Manufacturing
Photo taken at Hendersons Automotive Technologies Pty Ltd
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AUTO-ID LABS Library
Photos courtesy of the National Library Board Singapore
AutoLogistics & SCM 2005 27
AUTO-ID LABS
Photo taken at Carlton & United Beverages
Warehouse Management
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AUTO-ID LABS Warehouse Management
Photo taken at Carlton & United Beverages
AutoLogistics & SCM 2005 29
AUTO-ID LABS Warehouse Management
AutoLogistics & SCM 2005 30
AUTO-ID LABS Paper Roll Identification
AutoLogistics & SCM 2005 31
AUTO-ID LABS Vehicle Manufacture
AutoLogistics & SCM 2005 32
AUTO-ID LABS
RFID Potential
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AUTO-ID LABS
RFID Market To Reach $7.26Bn In 2008 *
A new market research report covering RFID from 2005 to 2015, researched by IDTechEx.
Bottom line is that this year’s global market for RFID including tags, systems and services is $1.94 billion but it will be driven by demand and new laws to $26.90 billion in 2015.
1.8 billion RFID tags have been sold to 2005. Passive tags: 410 million (car clickers) Active tags: 1390 million (cards)
Key volume applications for RFID technology have been in markets such as access cards for the financial, security and safety markets, or for the automotive and passenger transport sector, with smaller markets in leisure, libraries, laundry and healthcare.
* As reported in IDTechEX 11 April 2005
AutoLogistics & SCM 2005 34
AUTO-ID LABS More Trends *
3.1 billion tags will be used for pallets and cases in 2006. By 2008
6.8 billion tags for Item level tagging (especially by pharmaceuticals) and tagging of baggage, animals, books, tickets and other non retail markets
But 15.3 billion tags for pallets/cases
The market for RFID interrogators will reach $1.14 billion in 2008 for EPC interrogators and $0.75 billion in the same year for other interrogators, such as Near Field Communication interrogators.Forecasts by territorial region show that by 2010 48% of RFID tags by numbers will be sold in East Asia, followed by 32% to North America.
* As reported in IDTechEX 11 April 2005
AutoLogistics & SCM 2005 35
AUTO-ID LABS
Standards
EPCglobal
ISO
Regulatory
AutoLogistics & SCM 2005 36
AUTO-ID LABS EPCglobal structure
TechnologySteering Committee
Public PolicySteering CommitteeAuto-ID Labs
Business ActionGroup - CP
Business SteeringCommittee
President,EPCglobal
GS1 GS1 USEPCglobal Boardof Governors
StaffArchitecturalReview Committee
Work Groups
Hardware ActionGroup
Software ActionGroup
Work Groups
Work Groups
Business ActionGroup - HLS
Work Groups
AutoLogistics & SCM 2005 37
AUTO-ID LABS RF Regulations
Regulators Classify RFID as Industrial, Scientific and
Medical useISM bands 125-134 kHz (ISO 18000-2) 13.56 MHz or HF (ISO 18000-3) 433 MHz (ISO 18000-7) 860 to 960 MHz or UHF (ISO 18000-6) 2.45 GHz (ISO 18000-4) 5.8 GHz (no ISO standard)
AutoLogistics & SCM 2005 38
AUTO-ID LABS UHF
The UHF tags will be able to be read by readers operating within 860 – 960 MHz range.The readers will be restricted to a small subset of this range depending on where in the world they are being operated.There are also regulations on the amount of power emitted by the readers depending on where the readers are being used.Therefore, a tag may be applied to an item and shipped anywhere in the world, but a reader has to be specifically set up for the region or country
AutoLogistics & SCM 2005 39
AUTO-ID LABS
Map of the ITU regions
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AUTO-ID LABS
Implementation Plan
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AUTO-ID LABS Implementation Plan
Define your RFID implementation & metrics Compliance Reduce Inventory Stock Visibility Reduce Costs Increase asset utilisation Reduce shrinkage Reduce/eliminate shipping errors
Consider existing infrastructure Vendors Customers
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AUTO-ID LABS Plan Cont
Investigate world standards ISO or EPC
Choose frequency of operation 13.56 (HF) or 860 to 960 MHz (UHF)
Extensive pilot or test plan
Develop assessment criteria for solution providers
Minimise scope creep!
AutoLogistics & SCM 2005 43
AUTO-ID LABS
Business case - ROI
AutoLogistics & SCM 2005 44
AUTO-ID LABS Business case – ROI *
Create a cross functional team Senior Executives from manufacturing,
operations, packaging, warehouse management, security and finance
Educate the Team Real RFID performance and expectations Leverage the data, both internally amongst
operational departments, but eventually with outside trading partners
* Source The Road to ROI, RFID Journal Mar 2005
AutoLogistics & SCM 2005 45
AUTO-ID LABS Business case – ROI Cont
Identify the problems and opportunities Resolve issues Change to processes, packaging etc
Define the scope of the RFID deployment Concentrate on which macro-level problem will
deliver the most benefits to the organisation List factors within the company’s control that
contribute to that macro-level problem Narrow the scope, maybe by region, department
or area. Consider pallet level rather than case or item
AutoLogistics & SCM 2005 46
AUTO-ID LABS Business case – ROI Cont
Analyse operations and processes Itemise the business processes, quantifying
processes Breakdown all processes, not just the clearly
inefficient ones
Prioritise Projects Could end up with 5 to 7 RFID projects Can the same RFID infrastructure be used for
more than 1 project? Related projects most likely to deliver results
AutoLogistics & SCM 2005 47
AUTO-ID LABS Business case – ROI Cont
Assess financial impact Benefits as well as costs Tag and Reader costs Installation (power, comms, antenna
infrastructure) Operational Costs
Impact of other projects Other projects may add to the benefits and
yet reduce costs
AutoLogistics & SCM 2005 48
AUTO-ID LABS Business case – ROI Cont
Sensitivity Analysis Cost of components, tags, reader etc. Mandates
Revisit the business case regularly As with any plan, review and re-evaluation
is key to its success Report progress
AutoLogistics & SCM 2005 49
AUTO-ID LABS
EPCglobal Network
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AUTO-ID LABS Network Stack
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AUTO-ID LABS
Solution Providers
AutoLogistics & SCM 2005 52
AUTO-ID LABS
Evaluate Solution Providers Tag Manufacturers Reader Manufactures IT infrastructure Installation Commissioning Maintenance Upgrades
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AUTO-ID LABS
IT Impacts
AutoLogistics & SCM 2005 54
AUTO-ID LABS
IT System impacts Interface to existing system, or new
system! Accuracy of that data Accumulation of much more data Decision processes with that data, making
the data USEFUL!
AutoLogistics & SCM 2005 55
AUTO-ID LABS
RF Issues
AutoLogistics & SCM 2005 56
AUTO-ID LABS RF Issues Cont
RFID issues in your environment RF Interference
LAN, Other RFID Readers, EMI, Bluetooth, 802.11
Metal Moisture Allow time for experimentation
Expansion Scope creep or leverage
Duplication
AutoLogistics & SCM 2005 57
AUTO-ID LABS RF Issues Cont
RFID Design Hardware Systems Fixed or portable RFID readers?
Portable not OHIO (that is not automatic)! Business processes Simulation?
AutoLogistics & SCM 2005 58
AUTO-ID LABS
Purchasing and Deployment
AutoLogistics & SCM 2005 59
AUTO-ID LABS Purchase/Deploy
Equipment Supply Development Manufacture lead times Engineering work and preparation
Deployment of infrastructure Readers and Antennas IT Systems Ancillary equipment
AutoLogistics & SCM 2005 60
AUTO-ID LABS Purchase/Deploy
Tags Supply Initialisation (EPC code and data) Database update Installation Verification
Training Employees, Managers, IT development
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AUTO-ID LABS
Integration
AutoLogistics & SCM 2005 62
AUTO-ID LABS Integration
Integration into IT systems Database design Scalability New/Existing Interim period
Exceptions, when no tag applied! Evaluation of performance Fine adjustments Upgrade path
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AUTO-ID LABS Integration Cont
Other partners Suppliers Customers Competitors
Finally Rollout Duplicate (other sites, divisions) Expand (RFID applications) Leverage (RFID infrastructure)
AutoLogistics & SCM 2005 64
AUTO-ID LABS
Assessment Criteria
AutoLogistics & SCM 2005 65
AUTO-ID LABS Assessment Criteria
Range of Hardware Tags, Readers, Volume, Vendors, Standards,
Frequency, Host platforms, Ancillary equipment, Upgrades, Expansion
Range of IT Solutions Integration into legacy systems Privacy Expansion
Services Global or Local Site Inspection, Design, Installation,
Commissioning, Maintenance Partner networks (hardware, middleware)
AutoLogistics & SCM 2005 66
AUTO-ID LABS Assessment Criteria Cont
Relevant experience in your industryTesting ISO 18047-X Conformance Test Methods ISO 18046 Performance Test Methods EPCglobal (Gen 2 V1.0.2) Conformance Test
Methods Vendor test Facility Testing your products in your installation(s)
Development/Customisation Tags and Readers, ancillary sensors Packaging, Cost, IP issues
Maintenance
AutoLogistics & SCM 2005 67
AUTO-ID LABS
Reader & Tag Issues
AutoLogistics & SCM 2005 68
AUTO-ID LABS Reader Issues
Reader location is important, but local
Antenna Tunnel/Portal (multiple antennas) Circular Vs Linear
Host Interface, online Remote restart Alarm/alerts/Heartbeat Self diagnostic tests Upgrades
AutoLogistics & SCM 2005 69
AUTO-ID LABS Portal
AutoLogistics & SCM 2005 70
AUTO-ID LABS Shielding
Photo courtesy of RFID Journal
AutoLogistics & SCM 2005 71
AUTO-ID LABS RF Friendly
AutoLogistics & SCM 2005 72
AUTO-ID LABS Neatness Counts!
AutoLogistics & SCM 2005 73
AUTO-ID LABS Temporary Conditions
AutoLogistics & SCM 2005 74
AUTO-ID LABS Location Location Location
Tag location will be crucial for performance Want global use for product/tag life
Optimal location for RF Tag may not be the same as the location for a human readable tag/labelConsider composition of the object If lots of metal, then look for gaps! Metal surface can be used to extend the read
range λ/4
Life time environmental exposure
AutoLogistics & SCM 2005 75
AUTO-ID LABS Location
Photos courtesy of RFID Journal
AutoLogistics & SCM 2005 76
AUTO-ID LABS Process flow
Consider a change to the process flow How package is handled, stored and pallet
stacked
Change packaging to be RFID friendly
Test tag after application Metal, moisture, damage
AutoLogistics & SCM 2005 77
AUTO-ID LABS
Data Issues
AutoLogistics & SCM 2005 78
AUTO-ID LABS Data
RFID data Once installed, no real additional cost to read a tag
Sensor data Temperature, Weight, etc
Savants – filters/concentratorsRFID enabled enterprise applicationsDatabase maintenance
Legacy data Accuracy of data
Exchange data with partners Vendors and Customers UCCnet Global Registry
Scalable
AutoLogistics & SCM 2005 79
AUTO-ID LABS
The Human Touch!
AutoLogistics & SCM 2005 80
AUTO-ID LABS Human Issues
Privacy Establish a privacy committee Consider all users, employees, contractors,
customers, vendors, supply chain personnel
Employees Explanation Efficiency, bottom line benefits Training
AutoLogistics & SCM 2005 81
AUTO-ID LABS
Privacy Issues
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AUTO-ID LABS Definition
* The interest that individuals have in sustaining a personal space free from interference by other people and organisations
Source: Roget Clarke of the ANU
AutoLogistics & SCM 2005 83
AUTO-ID LABS Threats *
Association: Personal identity associated with one or more tags
Transaction: Identity associated with a transaction, even if paying
with cashInventory: Reading the tags/hence items on your person
Location: Identifying the location of tagged objects
Preference: Marketers generating a profile based on tagged
goods* Source RFID and the Law: John O’Callaghan, Impetus 2005
AutoLogistics & SCM 2005 84
AUTO-ID LABS FIP
Fair Information Practices Origins back to 1973
4 Principles Notice Choice Access Security
AutoLogistics & SCM 2005 85
AUTO-ID LABS Privacy Issues
However, FIP does not go far enough for RFID Several High Profile RFID trials/tests had
to be withdrawn Benetton The InClass RFID system deployed in and local
school in Sutter, California * In 2003 Marks & Spencer
Consulted multiple groups Addressed concerns BEFORE deployment
* Source http://wired-vig.wired.com/news/privacy/0,1848,66554,00.html
AutoLogistics & SCM 2005 86
AUTO-ID LABS Privacy *
Develop a Privacy Policy and ENFORCE IT!Engage consumer groups BEFORE implementationEducate Users
Adverts, Pamphlets, Posters, Internet, Toll free line.
Disclose the use of RFID Tags and Readers
Not only the tagged goods, but also the presence of readers Consumer acceptance of reader locations But if hidden readers are used, consumer trust could be
shattered! EPCglobal Logo
More printed info on the label Web address for more information
* Source Privacy & Profits, RFID Journal July 2005
AutoLogistics & SCM 2005 87
AUTO-ID LABS Privacy Cont
Inform on the Use of RFID Even if you are not using RFID, but goods, boxes
etc may come into your facility, tell the consumer.Educate/Inform Staff Management Public relations Store personal, in contact with consumers
Direct to customer service or website
Don’t write personally identifiable information to the TAG Contradiction of FIP Illegal under the European Unions Directive on
Privacy and Electronic Communication
AutoLogistics & SCM 2005 88
AUTO-ID LABS Privacy Cont
Secure the data and limit what you collect Apply the same level of security to EPC
data as one would apply to any customer data.
Avoid associating the EPC number with the person purchasing the item. No clear benefit in knowing what unique item is
being purchased by an individual
AutoLogistics & SCM 2005 89
AUTO-ID LABS Privacy Cont
Choice Kill or remove Don’t tie returns to having an active (working) tag Still have discounts and participate in loyalty
programs, even if they choose to kill the tag. Opt in or Opt out
Do consumers opt in , or do they have to opt out. Opt in is safer as the consumer has made a positive choice
Consumer to have the right to view any information stored about them. Correct if wrong, or delete
Consumers to have the right to choose to share that information with 3rd Parties
AutoLogistics & SCM 2005 90
AUTO-ID LABS Privacy Cont
Keep Privacy policy up to date Reflect changes in technology, processes Reassess the communication strategy to
keep consumers informed
AutoLogistics & SCM 2005 91
AUTO-ID LABS
Champion
AutoLogistics & SCM 2005 92
AUTO-ID LABS Champion
Approval from the TOPRealistic Expectations Start small but think big
Small enable fine adjustments (experiment) Big so as to leverage RFID throughout the business
Don’t oversell External/Internal expertise
Partner with both suppliers and customersPossible change to business processesOther infrastructure Sensors, EAS, anti-counterfeit, engineering
Periodic assessment
AutoLogistics & SCM 2005 93
AUTO-ID LABS
C1G2 de-mystified
AutoLogistics & SCM 2005 94
AUTO-ID LABS
Differences between C1G1 and C1G2
Single global standardOptimised performance in different regulatory environmentsDesigned with higher class tags in mindDense reader mode
Alternate channels for tag reply Narrower spectrum use
Dual methods of backscatter FM0 and Miller
Secure read-write memory 4 memory banks Longer Passwords for access, lock and kill functions
Aloha based anti-collisionSessions
Multi-reader functionalityFaster read rates up to 640 kbpsReduction/elimination of ghost readsSelectionAB Symmetry
AutoLogistics & SCM 2005 95
AUTO-ID LABS
RFID Solution Provider’s Profile
AutoLogistics & SCM 2005 96
AUTO-ID LABS Associations
Auto-ID Lab, Adelaide autoidlab.eleceng.adelaide.edu.au/ RFID Automation (contract research)
www.rfidautomation.org Australasian Adoption Research Initiative
EPCglobal Australia www.ean.com.au/services/epcglobal/_epcglobal.asp
GS1 Australia www.gs1au.org
AutoLogistics & SCM 2005 97
AUTO-ID LABS Web
Subscribe to online publications Journals, Newsletters, Manufacturers, Industry
Associations
Favourites Http://www.rfidjournal.com/ http://www.hightechaid.com/ http://www.abiresearch.com/reports/RFID.html http://www.rfidtalk.com
Other sources http://members.surfbest.net/eaglesnest/
rfid_mfg.htm
AutoLogistics & SCM 2005 98
AUTO-ID LABS
RFID newshttp://www.umd.com.au/rfid/links_rfid_news.html
AutoLogistics & SCM 2005 99
AUTO-ID LABS
RFID Solution Providers (alphabetical order)
Alien Technologies www.alientechnology.com
Bar Code Data Systems (BCDS) www.bcds.com.au
Datanet www.data.net.au
Electro-com http://www.electrocom.com.au/
Global Licensing & Innovation www.glandi.com
IBM http://www.ibm.com
AutoLogistics & SCM 2005 100
AUTO-ID LABS Cont
iCrystal www.icrystal.com.au
Intermec http://www.intermec.com
Magellan Technology www.magtech.com.au
Mirrabooka Systems [email protected]
Radio Terminal Systems www.radterm.com.au
AutoLogistics & SCM 2005 101
AUTO-ID LABS Cont
Sunshine Technologies www.sunshinetechnologies.com.au
Symbol Technologies http://www.symbol.com/category.php?category=18
Tyco/Sensormatic http://www.sensormatic.com/home.asp
Unique Micro Design (UMD) http://www.umd.com.au/rfid/
UPM Rafsec www.rafsec.com
AutoLogistics & SCM 2005 102
AUTO-ID LABS
Adelaide, Auto-ID Lab
Contract Research via RFID Automation
AutoLogistics & SCM 2005 103
AUTO-ID LABS Background
Established in 2002 by the Auto-ID Center, at the Massachusetts Institute of Technology (MIT)
One of 7 Auto-ID Labs around the world Others are in UK, USA, Japan, China,
Switzerland and Korea
Now funded by EPCglobal Inc
Contract Research available at the Auto-ID Lab, Adelaide
AutoLogistics & SCM 2005 104
AUTO-ID LABS Auto-ID Lab, Adelaide
Core Research
Applied Research Integration Applications
Technical Services
Education
AutoLogistics & SCM 2005 105
AUTO-ID LABS Research Projects
The design of cost effective and small footprint tag antennas, suitable for attachment onto metal surfaces.Interference studies in high density reader environments.Electromagnetic propagation studies applicable to European RegulationsHigh security authentication tagsDual frequency tags, ones that employ UHF techniques for supply chain applications and then HF for item management applications.Passive RFID chip design (modules for implementation)Analysis and measurement of new forms of reader to tag signalling
AutoLogistics & SCM 2005 106
AUTO-ID LABS Research Projects Cont
Analysis of measuring equipment, i.e. understanding the test regulations with respect to the forms of signalling employed by RFID readersAnalysis and development of reader architecturesAutonomously networking tags (Class IV)Trigger circuits for battery assisted tags.An analysis of noise sources in RFID readersUniversal Class 2 tagsFilters that may be required to reduce spurious emissions (Japan and Australia)The use of LF RFID in applications where HF and UHF may not provide an adequate RFID solution, such as in granular media.Merged EAS and RFID tag
AutoLogistics & SCM 2005 107
AUTO-ID LABS Contract Research
Available via RFID Automation Separate from the EPCglobal funded work Commercial Infrastructure
Adelaide Research & Innovation Pty Ltd Intellectual Property Protection
AutoLogistics & SCM 2005 108
AUTO-ID LABS
Australasian Adoption Research Initiative
Established in April 2005Mechanism for the Auto-ID Lab, Adelaide to conduct research into RFID that is relevant to Australian and New Zealand industry.Foster adoption of the RFID technology being developed by EPC Global. Enables participation by companies across a broad range of industries and applications, to network and gain access to the wealth of expertise and experience in RFID.Act as Industry Reference Group for the adoption of RFID including consultation and advice to SMEs and Governments.
AutoLogistics & SCM 2005 109
AUTO-ID LABS Benefits of membershipOpportunity to input into the direction of research programsAccess to hosted visits at the Labs Invitations to industry networking meetings designed to
keep you informed of key technical and management issues and industry developments
enable you to meet your peers in an informal setting (usually over dinner at a university site) to facilitate business relationships
Access to technology advances through regular activity reports issued by the LabReceive notices of specialist RFID related seminarsReceive periodic reports on EPCglobal’s HAG and SAG action groupsPriority access to personnel at Auto ID Labs Adelaide as well as access to extensive test equipment on agreed basisAbility to access information on RFID vendors and solution providers and have the ability to check their compliance statementsCustomised meetings – arrange presentations seminars and laboratory visits for members in response to requests for university research contacts
AutoLogistics & SCM 2005 110
AUTO-ID LABS Conclusion
RFID ≡ Automatic Data Capture
RFID is about management
Lots of RFID experience in Australia
Plan
Educate users employees, customers, suppliers
AutoLogistics & SCM 2005 111
AUTO-ID LABS
Questions
AutoLogistics & SCM 2005 112
AUTO-ID LABS Further Information
Alfio GrassoDeputy DirectorAuto-ID Lab, AdelaideGeneral Manager
RFID AutomationUniversity of AdelaideWeb: www.rfidautomation.orgEmail : [email protected]: (08) 8303 6473Mob: 0402 037 968