AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! !...

13
© 2015 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Version 7.10.A – Revision 08272015 AT&T Enhanced Push-to-Talk Corporate Admin Tool Quick Start Guide

Transcript of AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! !...

Page 1: AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! ! !Corporate!AdminTool!Quick!Start!Guide!!!!! ©2015!AT&T!Intellectual!Property.!All!rights!reserved.!AT&T!and!the!AT&T!logo!are

   

 

 

 

 

 

 

 

 

 

   

 

 

    ©  2015  AT&T  Intellectual  Property.  All  rights  reserved.  AT&T  and  the  AT&T  logo  are  trademarks  of  AT&T  Intellectual  Property.    Version  7.10.A  –  Revision  08272015

   

AT&T Enhanced Push-to-Talk Corporate Admin Tool Quick Start Guide

Page 2: AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! ! !Corporate!AdminTool!Quick!Start!Guide!!!!! ©2015!AT&T!Intellectual!Property.!All!rights!reserved.!AT&T!and!the!AT&T!logo!are

   

Table of Contents

Logging  into  the  Corporate  Admin  Tool  ........................................................................................................  3  Manage  subscribers  .....................................................................................................................................  4  Activations  ..................................................................................................................................................  6  Contacts  ......................................................................................................................................................  7  Sub-­‐Lists  ......................................................................................................................................................  8  Talkgroups  ...................................................................................................................................................  9  Creating  a  standard  group  ...........................................................................................................................  9  Creating  a  dispatch  group  ..........................................................................................................................  10  Creating  a  broadcast  group  ........................................................................................................................  11  Talkgroup  supervisory  override  .................................................................................................................  13      

Page 3: AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! ! !Corporate!AdminTool!Quick!Start!Guide!!!!! ©2015!AT&T!Intellectual!Property.!All!rights!reserved.!AT&T!and!the!AT&T!logo!are

AT&T  Enhanced  Push-­‐to-­‐Talk        Corporate  Admin  Tool  Quick  Start  Guide  

       ©  2015  AT&T  Intellectual  Property.  All  rights  reserved.  AT&T  and  the  AT&T  logo  are  trademarks  of  AT&T  Intellectual  Property.    Version  7.10.A  –  Revision  08272015              

 

3    

Logging into the Corporate Admin Tool

Login  to  the  Corporate  Admin  Tool  (CAT)  via  the  Single-­‐Sign-­‐On  (SSO)  process  specified  by  the  AT&T  Premier  Tool.      Your  level  of  access  to  the  either  the  full  corporation  or  specific  FAN/BANs  is  determined  by  your  security  rights  as  set  by  the  primary  CAT  Administrator  for  your  corporation.    

Corporate  Admin  Tool  (CAT)  Landing  Page      

Page 4: AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! ! !Corporate!AdminTool!Quick!Start!Guide!!!!! ©2015!AT&T!Intellectual!Property.!All!rights!reserved.!AT&T!and!the!AT&T!logo!are

AT&T  Enhanced  Push-­‐to-­‐Talk        Corporate  Admin  Tool  Quick  Start  Guide  

       ©  2015  AT&T  Intellectual  Property.  All  rights  reserved.  AT&T  and  the  AT&T  logo  are  trademarks  of  AT&T  Intellectual  Property.    Version  7.10.A  –  Revision  08272015              

 

4    

Manage subscribers

 1. Click  the  subscriber  name  and  number  row  from  the  Master-­‐List.      2. You  will  see  the  subscribers  profile  in  the  top  portion  of  the  work  area.      

Each  subscriber  contains  the  following  editable  information:    

Name        Name  of  the  subscriber.          Type    Assign  one  of  the  following  types.  

• Corporate:    All  contacts/groups  are  administrator  managed.  No  ability  to  create  personal  contact/groups.    Subscriber  can  only  make/receive  PTT  calls  within  the  same  corporation.  

• Corporate-­‐Public:    Subscriber  may  manage  their  own  personal  contacts/groups  and  make/receive  PTT  calls  outside  the  corporation.  

 Email      Email  location  where  the  subscriber  activation  code  can  be  sent.        Phone  Number  Not  editable  Assigned  at  time  of  service  startup.    Please  contact  AT&T  if  you  want  to  reassign  a  phone  number.        State  Not  editable  Provisioned  –  The  subscriber  has  signed  up  for  service  but  has  not  yet  activated  the  client  for  use.  Activated  –  The  subscriber  has  downloaded  and  activated  the  client  and  has  the  necessary  configuration  for  the  user  to  start  using  the  service.  

Page 5: AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! ! !Corporate!AdminTool!Quick!Start!Guide!!!!! ©2015!AT&T!Intellectual!Property.!All!rights!reserved.!AT&T!and!the!AT&T!logo!are

AT&T  Enhanced  Push-­‐to-­‐Talk        Corporate  Admin  Tool  Quick  Start  Guide  

       ©  2015  AT&T  Intellectual  Property.  All  rights  reserved.  AT&T  and  the  AT&T  logo  are  trademarks  of  AT&T  Intellectual  Property.    Version  7.10.A  –  Revision  08272015              

 

5    

Suspended  –  The  subscriber’s  service  is  currently  suspended  by  AT&T.  The  subscriber  can  maintain  their  configuration,  contacts  and  groups  but  cannot  use  the  service.    Billing  phone  number    These  are  system  generated  non-­‐routable  Pseudo-­‐Numbers.  They  are  used  for  system  provisioning  with  the  following  client  types:    Windows  Desktop  Clients,  Tablet  License  Users,  Dispatch  Users,  and  3rd  Party  Applications.      Refer  to  the  CAT  Administration  Guide  for  additional  Subscriber  information.    

   

Page 6: AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! ! !Corporate!AdminTool!Quick!Start!Guide!!!!! ©2015!AT&T!Intellectual!Property.!All!rights!reserved.!AT&T!and!the!AT&T!logo!are

AT&T  Enhanced  Push-­‐to-­‐Talk        Corporate  Admin  Tool  Quick  Start  Guide  

       ©  2015  AT&T  Intellectual  Property.  All  rights  reserved.  AT&T  and  the  AT&T  logo  are  trademarks  of  AT&T  Intellectual  Property.    Version  7.10.A  –  Revision  08272015              

 

6    

Activations

Windows  Desktop  clients,  Tablet  License  Users,  Dispatch  Users  and  3rd  Party  Application  clients  require  an  administrator  created  activation  code.            

While  handsets  and  Inter-­‐operability  clients  are  normally  assigned  via  their  assigned  AT&T  number,  an  activation  code  may  be  required  if  the  user  is  activating  over  a  Wi-­‐Fi  network.    

1. Filter  by  Needs  Attention    Handset  clients  skip  this  step  as  they  will  never  appear  in  needs  attention.  

2. Select  a  Subscriber  from  the  Master-­‐List  Management  list  to  display  the  Subscriber  Profile.    

3. Click  Generate  Activation  Code  on  the  Subscriber  Profile.  A  pop-­‐up  message  window  is  displayed.  

 4. Click  OK  to  send  the  new  activation  code  to  

subscriber’s  Email  ID.  A  Send  Email  with  Activation  Code  to  Handset  Client  pop-­‐up  window  displays.  

             5. Click  the  Send  Mail  button.  This  will  send  an  email  

to  subscribers  with  instructions  on  activation  and  any  applicable  program  installations.    

6. After  generating  the  activation  code,  the  activation  code  expiration  date  appears  on  the  Subscriber  Profile  page  on  the  Expiring  On  field.  

 

 

       Refer  to  the  CAT  Administration  Guide  for  additional  Activation  information.    

Page 7: AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! ! !Corporate!AdminTool!Quick!Start!Guide!!!!! ©2015!AT&T!Intellectual!Property.!All!rights!reserved.!AT&T!and!the!AT&T!logo!are

AT&T  Enhanced  Push-­‐to-­‐Talk        Corporate  Admin  Tool  Quick  Start  Guide  

       ©  2015  AT&T  Intellectual  Property.  All  rights  reserved.  AT&T  and  the  AT&T  logo  are  trademarks  of  AT&T  Intellectual  Property.    Version  7.10.A  –  Revision  08272015              

 

7    

Contacts

Contacts  are  managed  by  the  CAT  Administrator.  Only  “Corporate-­‐Public”  users  can  maintain  their  own  personal  contact  lists.      

 

1. Select  a  Subscriber  from  the  Master-­‐List  Management  list  to  display  the  Subscriber  Profile.    

2. Select  the  Manage  Individual  Contacts  sub-­‐tab.    3. Click  Assign  Contacts  button  to  display  the  Pick  

Contacts  pop-­‐up.    TIP:  If  the  Assign  Contacts  button  is  disabled,  the  selected  subscriber  has  exceeded  the  maximum  limit  of  the  contacts.  You  may  remove  individual  contacts  or  sub-­‐lists  to  re-­‐activate.  

 4. Select  the  checkboxes  of  the  contacts  you  want  to  

add.    5. Click  Done  to  close  the  pop-­‐up.  6. Click  Save  to  preserve  your  changes.  7. Click  OK  to  continue  onto  the  “Confirmation”  

message  that  appears.    8. The  assigned  contacts  will  be  automatically  synced  

to  subscriber’s  handset.  

 

 

Refer  to  the  CAT  Administration  Guide  for  additional  Contact  information.  

   

Page 8: AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! ! !Corporate!AdminTool!Quick!Start!Guide!!!!! ©2015!AT&T!Intellectual!Property.!All!rights!reserved.!AT&T!and!the!AT&T!logo!are

AT&T  Enhanced  Push-­‐to-­‐Talk        Corporate  Admin  Tool  Quick  Start  Guide  

       ©  2015  AT&T  Intellectual  Property.  All  rights  reserved.  AT&T  and  the  AT&T  logo  are  trademarks  of  AT&T  Intellectual  Property.    Version  7.10.A  –  Revision  08272015              

 

8    

Sub-Lists

Sub-­‐lists  are  a  faster  way  to  program  multiple  handsets.    Sub-­‐lists  are  a  custom  group  of  subscribers  where  each  member  of  the  sub-­‐list  is  assigned  as  a  contact  to  each  other.        1. Click  the  Add  New  Sub-­‐List  button.    2. Enter  the  Sub-­‐List  Name  in  the  Name  field.  3. Click  Add  Members  button  to  display  the  

Pick  Sub-­‐List  members  pop-­‐up.            

4. Select  the  checkboxes  of  the  members  you  want  to  add.    

5. Click  Done  to  close  the  pop-­‐up.  6. Click  Add  to  preserve  your  changes.  7. Click  OK  to  continue  onto  the  “Confirmation”  

message  that  appears.  

 

 

           Refer  to  the  CAT  Administration  Guide  for  additional  Sub-­‐List  information.  

   

Page 9: AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! ! !Corporate!AdminTool!Quick!Start!Guide!!!!! ©2015!AT&T!Intellectual!Property.!All!rights!reserved.!AT&T!and!the!AT&T!logo!are

AT&T  Enhanced  Push-­‐to-­‐Talk        Corporate  Admin  Tool  Quick  Start  Guide  

       ©  2015  AT&T  Intellectual  Property.  All  rights  reserved.  AT&T  and  the  AT&T  logo  are  trademarks  of  AT&T  Intellectual  Property.    Version  7.10.A  –  Revision  08272015              

 

9    

Talkgroups

Talkgroups  are  managed  by  the  CAT  Administrator.  Only  “Corporate-­‐Public”  users  can  maintain  their  own  personal  Talkgroups.      Talkgroup  Types  

• Standard  Group:    Up  to  250  members  with  multiple  supervisors.  

• Dispatch  Group:    Up  to  250  members.  Ability  to  assign  a  dispatcher;  group  members  are  called  fleet  members.      Dispatchers  are  indicated  with  a  Headset  icon  next  to  their  names.    There  can  only  be  one  dispatcher  per  group.  

• Broadcast  Group:    Up  to  500  members.  Only  One-­‐way  communication  is  allowed  from  broadcasters  to  the  members.  Used  for  high-­‐priority  important  announcements.    

Creating a standard group

1. From  the  Manage  Groups  area,  click  Add  New  Group.  

2. Select  the  Standard  Group  from  the  drop  down  list  and  click  OK.  

3. Enter  the  Group  Name  in  the  Name  field.                        

4. Select  the  Manage  Individual  Members  sub-­‐tab  from  the  Manage  Members  tab.  

5. Click  the  Add  Individual  Members  button  to  assign  members.    

6. Click  the  checkboxes  of  the  members  you  want  to  add.    

7. Click  Done  once  you  are  done  selecting  the  members.  

8. Click  Add  to  add  the  group.    9. Click  OK  to  the  confirmation  message  asking  you  if  

you  want  to  save  the  group.  The  updated  group  will  be  synced  to  the  subscriber’s  handset.    

 

Page 10: AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! ! !Corporate!AdminTool!Quick!Start!Guide!!!!! ©2015!AT&T!Intellectual!Property.!All!rights!reserved.!AT&T!and!the!AT&T!logo!are

AT&T  Enhanced  Push-­‐to-­‐Talk        Corporate  Admin  Tool  Quick  Start  Guide  

       ©  2015  AT&T  Intellectual  Property.  All  rights  reserved.  AT&T  and  the  AT&T  logo  are  trademarks  of  AT&T  Intellectual  Property.    Version  7.10.A  –  Revision  08272015              

 

10    

Creating a dispatch group  

1. From  the  Manage  Groups  area,  click  Add  New  Group.  2. Select  the  Dispatch  Group  from  the  drop  down  list  

and  click  OK.  3. The  Pick  Dispatcher  pop-­‐up  window  is  displayed.  

Select  a  subscriber  to  be  assigned  as  a  dispatcher  to  the  group.  You  may  only  have  one  dispatcher.  

4. Enter  the  Group  Name  in  the  Name  field.    5. Select  the  Manage  Individual  Members  sub-­‐tab  from  

the  Manage  Members  tab.            

 6. Click  the  Add  Individual  Members  button  to  assign  

members.    7. Click  the  checkboxes  of  the  members  you  want  to  

add.    8. Click  Done  once  you  are  done  selecting  the  members.  9. Click  Add  to  add  the  group.        

                 

10. Check  the  Dispatcher  Confirmation  checkbox.  11. Click  OK  to  the  confirmation  message  asking  you  if  

you  want  to  save  the  group.  The  updated  group  will  be  synced  to  the  subscriber’s  handset.    

 

   

Page 11: AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! ! !Corporate!AdminTool!Quick!Start!Guide!!!!! ©2015!AT&T!Intellectual!Property.!All!rights!reserved.!AT&T!and!the!AT&T!logo!are

AT&T  Enhanced  Push-­‐to-­‐Talk        Corporate  Admin  Tool  Quick  Start  Guide  

       ©  2015  AT&T  Intellectual  Property.  All  rights  reserved.  AT&T  and  the  AT&T  logo  are  trademarks  of  AT&T  Intellectual  Property.    Version  7.10.A  –  Revision  08272015              

 

11    

Creating a broadcast group  

1. From  the  Manage  Groups  area,  click  Add  New  Group.  

2. Select  the  Dispatch  Group  from  the  drop  down  list  and  click  OK.  

 

 

 

 3. The  Pick  Dispatcher  pop-­‐up  window  is  displayed.  

Select  a  subscriber  to  be  assigned  as  a  dispatcher  to  the  group.  

4. Enter  the  Group  Name  in  the  Name  field.    

 

 

 

 

 

 

 

 

 

5. Check  the  Broadcast  Group?  check-­‐box  that  appears  under  the  Group  Type  drop-­‐down  menu.  

                 

Page 12: AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! ! !Corporate!AdminTool!Quick!Start!Guide!!!!! ©2015!AT&T!Intellectual!Property.!All!rights!reserved.!AT&T!and!the!AT&T!logo!are

AT&T  Enhanced  Push-­‐to-­‐Talk        Corporate  Admin  Tool  Quick  Start  Guide  

       ©  2015  AT&T  Intellectual  Property.  All  rights  reserved.  AT&T  and  the  AT&T  logo  are  trademarks  of  AT&T  Intellectual  Property.    Version  7.10.A  –  Revision  08272015              

 

12    

 6. Select  the  Manage  Individual  Members  sub-­‐tab  

from  the  Manage  Members  tab.  7. Click  the  Add  Individual  Members  button  to  assign  

members.    8. Click  the  checkboxes  of  the  members  you  want  to  

add.    9. Click  Done  once  you  are  done  selecting  the  

members.  10. Click  Add  to  add  the  group.    11. A  confirmation  message  appears  asking  you  if  you  

want  to  save  the  group  as  a  Broadcast  group.  Click  YES  to  continue.      

Page 13: AT&T Enhanced Push-to-Talk Corporate Admin Tool...AT&T!EnhancedPushGtoGTalk!! ! !Corporate!AdminTool!Quick!Start!Guide!!!!! ©2015!AT&T!Intellectual!Property.!All!rights!reserved.!AT&T!and!the!AT&T!logo!are

AT&T  Enhanced  Push-­‐to-­‐Talk        Corporate  Admin  Tool  Quick  Start  Guide  

       ©  2015  AT&T  Intellectual  Property.  All  rights  reserved.  AT&T  and  the  AT&T  logo  are  trademarks  of  AT&T  Intellectual  Property.    Version  7.10.A  –  Revision  08272015              

 

13    

Talkgroup supervisory override

Supervisory  override  allows  an  assigned  talkgroup  member  to  “take  the  floor”  and  speak  any  time  during  a  call,  even  if  someone  else  currently  has  the  floor.  When  the  supervisor  takes  the  floor  while  someone  else  is  speaking,  the  floor  will  be  revoked  from  the  speaker  and  given  to  the  supervisor.  One  or  more  members  of  a  talkgroup  can  be  designated  as  a  supervisor.  If  there  are  two  or  more  supervisors  in  the  same  talkgroup,  each  supervisor  can  interrupt  the  other(s).  Note:  A  dispatcher  type  automatically  has  a  supervisory  override  capability.    

1. Click  Manage  Groups  header  and  select  a  group.  2. Click  Manage  Supervisor  tab.  3. Click  Assign  Supervisor  button  to  assign  supervisors  

to  the  talkgroup.    

         

1. The  Pick  Supervisor  pop-­‐up  window  displays.  2. Select  the  group  members  to  be  assigned  as  

supervisors  to  the  groups.    If  the  subscriber  is  already  assigned  as  supervisor,  they  will  not  appear.  

3. Click  Done  to  close  the  pop-­‐up.  4. Click  Save  to  preserve  your  changes.  5. Click  OK  to  continue  onto  the  “Confirmation”  

message  that  appears.