A.S.Adventure presentation - SafeShops Awards 2017
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Transcript of A.S.Adventure presentation - SafeShops Awards 2017
MISSION
“A.S.Adventure wil met zijn gespecialiseerdekennis en ervaring de actieve vrijetijdsgenieterinspireren. In een omgeving waar beleving enkwalitatieve producten centraal staan, zijnpersoonlijke service en verwachtingen van deklant bepalend voor een unieke shoppingexperience.”
5 OMNICHANNEL APPROACHES WE TAKE
Customer Centricity1
Content Strategy: EXPERTISE2
Click & Collect Functionality - BOOM!3
Extended Range – in-store & online4
Unique Shopping Experience5
• Stores
• Customer Service
• Social media
• Shop online
• Combo of channels
1. CUSTOMER CENTRICITY ACROSS CHANNELS
We LOVE our customers
• BE
• LUX
• FR
• NL
• UK
• DE
1. CUSTOMER CENTRICITY ACROSS CHANNELS
We LOVE our customers,
everywhere!
• Stories about brands & products• Well-trained & experienced
staff members
• Online content articles, elaborated product descriptions & features
2. CONTENT IS KEY!
3. CLICK & COLLECT = BOOM! Order online
Collect and try in-store
In-store advice & sales uplift
1
2
3