AQUILA NETWORKS PLC A Midlands Electricity Company United Kingdom
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Transcript of AQUILA NETWORKS PLC A Midlands Electricity Company United Kingdom
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AQUILA NETWORKS PLC
A Midlands Electricity CompanyUnited Kingdom
Angela MannRevenue Protection Services
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Since 1990 -
• April 1990 - Customers using 1 MW and above
• April 1994 - Customers with a demand of 100 kW to 1 MW- Competition in provision of metering services
• September 1998 to May 1999- Customers with up to annual usage 12,000 kWh
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Supplier Switching
New Suppliers
Old Local Suppliers
New Suppliers
36%
Old Local Suppliers
64%
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DNO’SPowergen
Innogy
BGT
LE Group
Scottish &SouthernScottishPower
Small Suppliers
Supplier Market Share
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Scottish & Southern - Scottish Hydro
- Southern Electric
ScottishPower - Scottish Power
- Manweb
United Utilities - Norweb
Western Power Distribution - SWEB
- SWALEC
Innogy - Yorkshire
- Northern
Powergen - East Midlands
Aquila Networks - MEB
London Group - Eastern
- London
- Seeboard
Distribution Network Operators
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Metering Service CompaniesSiemens Metering - Powergen Metering
- Eastern Metering- Datum- Quantum
Scottish & Southern - Scottish Hydro- Southern Metering
Scottish Power - Scottish Power- Manweb
United Utilities- Norweb- Welsh Water- BGT (Dual Fuel - DC)
Invensys - IMServ- Meterpoint- Norweb DC
Lowribeck - an independent DC
Accuread - BGT DCOnStream - British Gas MOP
preparing for electricity
Innogy - Yorkshire Metering- Northern Metering
ECS Metering - London Metering & Data Services - SWEB Data
Collection Western Power - SWEB Meter
Operation Distribution- Hyder Metering (SWALEC)
Metering Services - MEB Metering Ltd
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And the Supplier has a choice!
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And the lights go out!
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What’s the problem, Mrs O’Reilly?
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And the lights stay out!
!!
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And the cavalry arrive?
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So Who is Responsible for Theft?
SupplierDetect and prevent theft
DistributorInform supplier
Agents of Supplier (MAP, MAM, DC & others)Inform supplier
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Who provides the service?
• Contracted to the Meter Operator 10
• Retained in the Distribution Network Operation 3
• Contracted to the Supplier 1
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And who exactly loses?
Energy Costs
+ Distribution Costs
Supply Costs
+ + Suppliers Margin
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Aquila Networks plc
1990 - Public Limited Company
1996 - GPU & Cinergy = Avon Energy Holdings
1999 - Supply business sold to npower
- GPU buy Cinergy’s share of Avon Energy
2000 - GPU merge with First Energy
2002 - Aquila buy 79.9% interest
- First Energy retain ownership of 20.1%
2003 - Up for sale!
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Facts & Figures• 13,000 square kilometres
• 2,343,000 million customers
• North - 30%• Central - 50%• South - 20%
• Domestic - 2,148,200• Commercial - 170,900• Industrial - 23,900
• 24,202 km of overhead lines• 35,936 km of underground cables• 47,000 substations
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Revenue Protection in Aquila
Pre 1987 - bad debt
1987 - company wide initiative- 7 regions, 7 managers- reporting to central point
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Today’s Team
Revenue Protection Services Keeping customers safe
Licence obligations and electricity regulationsRecoup costs and losses
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Changes
• The lack of customer respect for seals would lead one to believe that seals function as tags to indicate where access can be obtained.
• The companies must realise that they now have to deal with customers who have acquired considerable electrical knowledge, electrical connections are no longer a mystery to them.
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Changes
• It has been found that in practically all cases, a customer, if he finds he can interfere with the meter’s registrations, uses two to three times as much energy as he would under normal circumstances
• A great many persons who tamper with the meter or service, do not feel that interfering with the registration of the meter is dishonest
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Changes
• The effectiveness of seals will depend upon the policy of the utility in dealing with customers who insist upon breaking them.
• The question of maintaining public relations is also involved and would appear to be over-emphasised.
• The amount of losses is inversely proportional to the amount of activity on the part of the company towards the elimination of tampering.
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Changes?