CLOUD VOICE PLATFORM

www.alianza.com

D ATA S H E E T

Single-source hosted solution enables rapid and profitable

deployment of next generation voice services

Alianza’s Cloud Voice Platform is an integrated and turnkey approach that allows service

providers to significantly reduce the time, capital and human resources required to

deliver Voice over IP (VoIP) services.

CLOUD-BASED OUTSOURCING

The comprehensive wholesale voice solution is powered by a core platform that provides

all the components required to deliver and monetize voice services. From wholesale carrier

services up to the end-user feature servers, Alianza hosts and manages the entire solution,

allowing service providers to outsource VoIP to the cloud instead of building and running

a network.

Cloud Voice Platform features comprehensive back-office integration and management

tools that enable automation of administration and provisioning. This significantly reduces

time and costs related to customer care and support.

Alianza’s cloud-based approach delivers VoIP services using a Software as a Service (SaaS)

model that eliminates capital expenses and reduces risks for VoIP deployment and

product innovation decisions.

RELIABLE AND SCALABLE

Built with PSTN replacement in mind, Alianza’s cloud solution is reliable and scalable

to millions of subscribers. It is optimized for delivering high quality, carrier-class and

regulatory compliant communications solutions.

ANY NETWORK, ANY DEVICE

Service providers who are powered by Alianza are able to deploy a broad range of

mobile and fixed voice services, over any broadband access networks, using any

standards-compliant device. Alianza has certified over 60 devices from leading

vendors as part of the Accelerate Voice™ Ecosystem.

FEATURE RICH

All product and subscriber control is in the hands of the service provider. With a feature-rich

platform, service providers define the voice services they want to sell to business, residential

and mobile subscribers.

Key Features

• Cloud-based

• Carriergrade

• SaaSmodel

• Comprehensive

end-userfeatures

• ExtensiveAPI

• Integratedadministrative

portal

Benefits

• Lowertotalcost

ofownership

• EliminateCAPEX

• Reducerisk

• Strategicfocus

• Acceleratetimetomarket

• Streamlineoperations

ARCHITECTURE

The Alianza Cloud Voice Platform consolidates and integrates 10-15 functional elements required to deliver voice services.

The horizontal integration results in a single management interface to manage, provision and troubleshoot voice services.

This single view helps drive down operational costs, facilitates scalability and accelerates problem resolution. Using

flexible Application Programming Interface (API) and web-based management portals, service providers can simplify

management and cost-effectively scale their voice business. Leveraging open standards, Alianza’s Cloud Voice Platform

supports a broad device, back-office and carrier services ecosystem.

Core Platform – Alianza hosts and manages all the elements to deliver voice services. The complete technology package,

includes signaling, media, service logic, billing, provisioning and carrier services.

Logic Layer – Alianza’s Logic Layer binds all the pieces of the Core Platform together and enables the platform to be

managed as a single integrated system rather than as individual point solutions. The Alianza API enables service providers

to integrate the management functionality into their proprietary web portals or back office systems. Interactions with

Alianza’s API are based on industry-accepted standards and secure protocols. Data Feeds integrate billing data and other

report transfers between Alianza’s platform and the service provider’s invoicing, CRM and operational support systems.

Web Access – Leveraging the Logic Layer, Alianza provides web-based management portals for the service provider’s

operational staff and end-users.

Services – Alianza’s rich set of end-user features and calling plans can be packaged in multiple ways to create residential,

business and mobile services.

Residential Business Mobile OTTServices

Logic Layer

End-UserManagement

Core Platform

Administrator

API Data Feeds

DeviceProvisioning

BillingSupportSystem

CarrierInterface

.... ....

SessionManagement

SessionBorder

Controller

FeatureServer

CLOUD VOICE PLATFORMCLOUD VOICE PLATFORM

www.alianza.com

CLOUD VOICE PLATFORM

CORE PLATFORM COMPONENTS

Alianza hosts and manages all the functional and network elements required to deliver a complete voice service to

subscribers. The Alianza core platform is standards-based, including support of Session Initiation Protocol (SIP) and IP

Multimedia Subsystem (IMS) specifications and common voice codecs. Leveraging the Logic Layer, there is a single, unified

management system to configure, change and operate all these elements, which significantly streamlines voice services

operations. The six major components of the core platform include:

DeviceProvisioning

BillingSupportSystem

CarrierInterface

.... ....

SessionManagement

SessionBorder

Controller

FeatureServer

DeviceProvisioning

BillingSupportSystem

CarrierInterface

.... ....

SessionManagement

SessionBorder

Controller

FeatureServer

DeviceProvisioning

BillingSupportSystem

CarrierInterface

.... ....

SessionManagement

SessionBorder

Controller

FeatureServer

DeviceProvisioning

BillingSupportSystem

CarrierInterface

.... ....

SessionManagement

SessionBorder

Controller

FeatureServer

DeviceProvisioning

BillingSupportSystem

CarrierInterface

.... ....

SessionManagement

SessionBorder

Controller

FeatureServer

DeviceProvisioning

BillingSupportSystem

CarrierInterface

.... ....

SessionManagement

SessionBorder

Controller

FeatureServer

Session Border Controller – Analyzes and

modifies VoIP signaling and media flows

to ensure interoperability, security and

control across IP network boundaries.

The SBC protects the Alianza voice core

from external attacks and overloads.

The SBC also provides NAT traversal

and secure pinholes that enable VoIP

delivery when end-user devices are

located behind a firewall or use private

IP address spaces.

Session Management – Alianza’s

core softswitch functionality handles

device registration, call routing, and

setup and teardown for on-net and

off-net calls.

Feature Server – The application server

that runs the service logic for processing

and managing end-user features. The Alianza

Feature Server also includes the media

server to play and process prompts,

tones and announcements and provides

a complete voice mail system.

Carrier Interface – Software and API set that

manages PSTN origination and termination

for domestic and international traffic. This

interface facilitates and automates number

inventory management, number portability,

and compliance with emergency services

and lawful intercept. With multiple carrier

connections, Alianza helps minimize cost

with least-cost routing and improve quality

with failover routing. The Carrier Interface

includes real-time monitoring and alerts

for fraud activity.

Billing Support System – Enables service

providers to define rates, billing cycles and

charges associated with the voice services

they create for end-users. Alianza’s billing

support system also rates individual call

detail records (CDRs) and tracks monthly

recurring charges, nonrecurring charges

and other transactions. These transactions

are calculated in real-time and compiled

into reports available to both end-users

and service provider staff.

Device Provisioning – Facilitates the auto-pro-

visioning of CPE. Once devices are successfully

installed, future configuration changes such as

scheduled updates or upgrades are automatically

performed by Alianza without any intervention

from the end-user or service provider staff.

Alianza’s Cloud Voice Platform transforms communications delivery so that service providers can thrive with superior

economics and functionality. It replaces the need to build and run a voice network, while enabling service providers to

offer and profit from voice services.

CLOUD VOICE PLATFORM

www.alianza.com

www.alianza.com

© Alianza 2013. Alianza and associated logo is a trademark of Alianza, Inc. Other names may be trademarks of their respective owners. The content in this document is for informational purposes only and is subject to change by Alianza without notice. Alianza assumes no liability resulting from technical or editorial errors or omissions, or for any damages resulting from the use of this information. 10/2013

CLOUD VOICE PLATFORM FEATURES AND SPECIFICATIONS

STANDARDS

SIP

REST

SOAP

HTTP

XML

G.711

G.729

LANGUAGE SUPPORT

English

French

Spanish

SOLUTIONS

Residential VoIP

Hosted Business VoIP

SIP Trunking

Over-the-top/voice over WiFi

Fixed VoLTE

SUPPORT AND SERVICE AVAILABILITY

Geographically Redundant and Highly Resilient Data Centers

Highly Available and Redundant Network Elements and Servers

Redundant Internet and Carrier Connections

24 x7 x 365 Monitoring from Alianza NOC

Level 3 Technical Support Escalation

Scalable to Millions of Subscribers

SESSION BORDER CONTROLLER

NAT Traversal

Topology Hiding

Overload and DoS Attack Prevention

SIP Normalization

SIP Interconnect/Peering

SOFTSWITCH

Call Authentication

Call Processing & Routing

Call Progress Tones

FEATURE SERVER

Voice Application Server

Media Server

Voicemail Server

CARRIER INTERFACE

Telephone Inventory Management – Local, Virtual, Toll-Free

Number Portability Management

CALEA Support

E911 Support

Least-Cost Routing

Call Redundancy and Failover

Fraud Monitoring

Integration with Wholesale Carrier Services

BILLING INTERFACE

Real-Time Call Rating

Call Detail Record Reporting

Calling Plan Management – Metered, Unlimited

Customizable Rate Tables

Customizable Monthly Recurring Charges

Customizable Non-Recurring Charges

Account Status Management

Authorization Status Management

Billing Data Feed Management

SERVICE PROVIDER MANAGEMENT

Unified Administrative Web Portal

User Rights Management

Real-Time Reports

API for Back-office Integration

Software Development Kit (SDK)

END-USER MANAGEMENT

End-User Web Portal

Custom Branding

DEVICE PROVISIONING

Auto-Provisioning of CPE

Regular/Automated Device Updates

CLOUD VOICE PLATFORM