CLOUD VOICE PLATFORM
www.alianza.com
D ATA S H E E T
Single-source hosted solution enables rapid and profitable
deployment of next generation voice services
Alianza’s Cloud Voice Platform is an integrated and turnkey approach that allows service
providers to significantly reduce the time, capital and human resources required to
deliver Voice over IP (VoIP) services.
CLOUD-BASED OUTSOURCING
The comprehensive wholesale voice solution is powered by a core platform that provides
all the components required to deliver and monetize voice services. From wholesale carrier
services up to the end-user feature servers, Alianza hosts and manages the entire solution,
allowing service providers to outsource VoIP to the cloud instead of building and running
a network.
Cloud Voice Platform features comprehensive back-office integration and management
tools that enable automation of administration and provisioning. This significantly reduces
time and costs related to customer care and support.
Alianza’s cloud-based approach delivers VoIP services using a Software as a Service (SaaS)
model that eliminates capital expenses and reduces risks for VoIP deployment and
product innovation decisions.
RELIABLE AND SCALABLE
Built with PSTN replacement in mind, Alianza’s cloud solution is reliable and scalable
to millions of subscribers. It is optimized for delivering high quality, carrier-class and
regulatory compliant communications solutions.
ANY NETWORK, ANY DEVICE
Service providers who are powered by Alianza are able to deploy a broad range of
mobile and fixed voice services, over any broadband access networks, using any
standards-compliant device. Alianza has certified over 60 devices from leading
vendors as part of the Accelerate Voice™ Ecosystem.
FEATURE RICH
All product and subscriber control is in the hands of the service provider. With a feature-rich
platform, service providers define the voice services they want to sell to business, residential
and mobile subscribers.
Key Features
• Cloud-based
• Carriergrade
• SaaSmodel
• Comprehensive
end-userfeatures
• ExtensiveAPI
• Integratedadministrative
portal
Benefits
• Lowertotalcost
ofownership
• EliminateCAPEX
• Reducerisk
• Strategicfocus
• Acceleratetimetomarket
• Streamlineoperations
ARCHITECTURE
The Alianza Cloud Voice Platform consolidates and integrates 10-15 functional elements required to deliver voice services.
The horizontal integration results in a single management interface to manage, provision and troubleshoot voice services.
This single view helps drive down operational costs, facilitates scalability and accelerates problem resolution. Using
flexible Application Programming Interface (API) and web-based management portals, service providers can simplify
management and cost-effectively scale their voice business. Leveraging open standards, Alianza’s Cloud Voice Platform
supports a broad device, back-office and carrier services ecosystem.
Core Platform – Alianza hosts and manages all the elements to deliver voice services. The complete technology package,
includes signaling, media, service logic, billing, provisioning and carrier services.
Logic Layer – Alianza’s Logic Layer binds all the pieces of the Core Platform together and enables the platform to be
managed as a single integrated system rather than as individual point solutions. The Alianza API enables service providers
to integrate the management functionality into their proprietary web portals or back office systems. Interactions with
Alianza’s API are based on industry-accepted standards and secure protocols. Data Feeds integrate billing data and other
report transfers between Alianza’s platform and the service provider’s invoicing, CRM and operational support systems.
Web Access – Leveraging the Logic Layer, Alianza provides web-based management portals for the service provider’s
operational staff and end-users.
Services – Alianza’s rich set of end-user features and calling plans can be packaged in multiple ways to create residential,
business and mobile services.
Residential Business Mobile OTTServices
Logic Layer
End-UserManagement
Core Platform
Administrator
API Data Feeds
DeviceProvisioning
BillingSupportSystem
CarrierInterface
.... ....
SessionManagement
SessionBorder
Controller
FeatureServer
CLOUD VOICE PLATFORMCLOUD VOICE PLATFORM
www.alianza.com
CLOUD VOICE PLATFORM
CORE PLATFORM COMPONENTS
Alianza hosts and manages all the functional and network elements required to deliver a complete voice service to
subscribers. The Alianza core platform is standards-based, including support of Session Initiation Protocol (SIP) and IP
Multimedia Subsystem (IMS) specifications and common voice codecs. Leveraging the Logic Layer, there is a single, unified
management system to configure, change and operate all these elements, which significantly streamlines voice services
operations. The six major components of the core platform include:
DeviceProvisioning
BillingSupportSystem
CarrierInterface
.... ....
SessionManagement
SessionBorder
Controller
FeatureServer
DeviceProvisioning
BillingSupportSystem
CarrierInterface
.... ....
SessionManagement
SessionBorder
Controller
FeatureServer
DeviceProvisioning
BillingSupportSystem
CarrierInterface
.... ....
SessionManagement
SessionBorder
Controller
FeatureServer
DeviceProvisioning
BillingSupportSystem
CarrierInterface
.... ....
SessionManagement
SessionBorder
Controller
FeatureServer
DeviceProvisioning
BillingSupportSystem
CarrierInterface
.... ....
SessionManagement
SessionBorder
Controller
FeatureServer
DeviceProvisioning
BillingSupportSystem
CarrierInterface
.... ....
SessionManagement
SessionBorder
Controller
FeatureServer
Session Border Controller – Analyzes and
modifies VoIP signaling and media flows
to ensure interoperability, security and
control across IP network boundaries.
The SBC protects the Alianza voice core
from external attacks and overloads.
The SBC also provides NAT traversal
and secure pinholes that enable VoIP
delivery when end-user devices are
located behind a firewall or use private
IP address spaces.
Session Management – Alianza’s
core softswitch functionality handles
device registration, call routing, and
setup and teardown for on-net and
off-net calls.
Feature Server – The application server
that runs the service logic for processing
and managing end-user features. The Alianza
Feature Server also includes the media
server to play and process prompts,
tones and announcements and provides
a complete voice mail system.
Carrier Interface – Software and API set that
manages PSTN origination and termination
for domestic and international traffic. This
interface facilitates and automates number
inventory management, number portability,
and compliance with emergency services
and lawful intercept. With multiple carrier
connections, Alianza helps minimize cost
with least-cost routing and improve quality
with failover routing. The Carrier Interface
includes real-time monitoring and alerts
for fraud activity.
Billing Support System – Enables service
providers to define rates, billing cycles and
charges associated with the voice services
they create for end-users. Alianza’s billing
support system also rates individual call
detail records (CDRs) and tracks monthly
recurring charges, nonrecurring charges
and other transactions. These transactions
are calculated in real-time and compiled
into reports available to both end-users
and service provider staff.
Device Provisioning – Facilitates the auto-pro-
visioning of CPE. Once devices are successfully
installed, future configuration changes such as
scheduled updates or upgrades are automatically
performed by Alianza without any intervention
from the end-user or service provider staff.
Alianza’s Cloud Voice Platform transforms communications delivery so that service providers can thrive with superior
economics and functionality. It replaces the need to build and run a voice network, while enabling service providers to
offer and profit from voice services.
CLOUD VOICE PLATFORM
www.alianza.com
www.alianza.com
© Alianza 2013. Alianza and associated logo is a trademark of Alianza, Inc. Other names may be trademarks of their respective owners. The content in this document is for informational purposes only and is subject to change by Alianza without notice. Alianza assumes no liability resulting from technical or editorial errors or omissions, or for any damages resulting from the use of this information. 10/2013
CLOUD VOICE PLATFORM FEATURES AND SPECIFICATIONS
STANDARDS
SIP
REST
SOAP
HTTP
XML
G.711
G.729
LANGUAGE SUPPORT
English
French
Spanish
SOLUTIONS
Residential VoIP
Hosted Business VoIP
SIP Trunking
Over-the-top/voice over WiFi
Fixed VoLTE
SUPPORT AND SERVICE AVAILABILITY
Geographically Redundant and Highly Resilient Data Centers
Highly Available and Redundant Network Elements and Servers
Redundant Internet and Carrier Connections
24 x7 x 365 Monitoring from Alianza NOC
Level 3 Technical Support Escalation
Scalable to Millions of Subscribers
SESSION BORDER CONTROLLER
NAT Traversal
Topology Hiding
Overload and DoS Attack Prevention
SIP Normalization
SIP Interconnect/Peering
SOFTSWITCH
Call Authentication
Call Processing & Routing
Call Progress Tones
FEATURE SERVER
Voice Application Server
Media Server
Voicemail Server
CARRIER INTERFACE
Telephone Inventory Management – Local, Virtual, Toll-Free
Number Portability Management
CALEA Support
E911 Support
Least-Cost Routing
Call Redundancy and Failover
Fraud Monitoring
Integration with Wholesale Carrier Services
BILLING INTERFACE
Real-Time Call Rating
Call Detail Record Reporting
Calling Plan Management – Metered, Unlimited
Customizable Rate Tables
Customizable Monthly Recurring Charges
Customizable Non-Recurring Charges
Account Status Management
Authorization Status Management
Billing Data Feed Management
SERVICE PROVIDER MANAGEMENT
Unified Administrative Web Portal
User Rights Management
Real-Time Reports
API for Back-office Integration
Software Development Kit (SDK)
END-USER MANAGEMENT
End-User Web Portal
Custom Branding
DEVICE PROVISIONING
Auto-Provisioning of CPE
Regular/Automated Device Updates
CLOUD VOICE PLATFORM