ALDI: Digital Strategy

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Digital Strategy Ani Mayasandra NMDL Spring 2016

Transcript of ALDI: Digital Strategy

Page 1: ALDI: Digital Strategy

Digital StrategyAni Mayasandra

NMDL Spring 2016

Page 2: ALDI: Digital Strategy

• First US store in Iowa, 1976• Now more than 1,500 stores in 33 states

• HQ in Batavia, IL• Committed to a no-nonsense, efficient shopping experience

ALDI Company Background

Page 3: ALDI: Digital Strategy

ALDI Digital Media SWOT Analysis

Strengths

- Present and active on social media, posting daily on multiple channels

- Website and app are kept up to date with latest offers

Weaknesses

- No corporate mascot; users speaking directly with corporate entity

- Still a small player in grocery market; low market share

Threats

- Other grocers picking up on digital trends

Opportunities

- Customers are increasingly involved in using mobile & web for grocery shopping; can be leveraged

- Mobile App can be redesigned

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• Serves as a hub for coupons and various deals• Also a home for recipes and other content

• Extremely responsive, optimized for either web or mobile view

ALDI Website Overview

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• Want to be the cheapest, most high quality grocery retailer available• Positioned as a no-nonsense,

efficient shopping experience• Great for those “in a rush”

• “Double-back” guarantee• Customers given a refund and

replaces product

ALDI Unique Selling Proposition

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• To draw undecided shoppers to ALDI stores; an “ALDIspotter”• Utilizing mobile, can use geolocation & push notifications to

send weekly coupon and/or ”reminders” when customers are near ALDI stores• Sign ups through app and email• Integrate, not intrude, into shoppers routines

ALDI Big Idea

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• Homemakers and primary grocery shoppers and cooks of their households• 25-55; shoppers who adapt to shifting consumer landscapes (open

to new experiences)• Price-sensitive shoppers, those looking for the most “bang for their

buck”

ALDI Target Market

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• Can measure: • Open rate of ”ALDIspotter” push notification• Bounce rate of ALDIspotter• CTR to mobile app & website• Social Media

• Tracking impressions, engagement, likes, followers, shares

ALDI Key Performance Indicators (KPIs)

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• Geolocation and design of ALDIspotter are inexpensive, can be added as an update to the app• Done by Advertising Agency

• Implementation of ALDIspotter is also inexpensive, we can pay for sponsored posts and SEO to promote the “big push”

ALDI Budget

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1. Budget for the ALDIspotter2. Collect sampling data from users in test market3. Plan/ reallocate promotional budget for nationwide

launch4. Promote Improved User Experience (both in-app and

in-store)5. Increased market share

ALDI Plan of Action