Agilent and Ellacoya: Monitor, Manage and Control Multi ...

Agilent and Ellacoya

Monitor, Manage and Control Multi-Service IP

Networks

Donna BastienDirector, Agilent ASD

Alistair ScottNgN Business Manager, Agilent ASD

Agilent AssuranceSolutions Division

Ellacoya NetworksFred SammartinoVP of Marketing and Product Management, Ellacoya Networks

GlobalcommJune 5 - 7, 2006

GlobalComm Media Slides June 2006

Update on Agilent

Update on Ellacoya

The News Today

• Agilent/Ellacoya to provide an Integrated Solution to Monitor, Manage and Control Multi-Service IP Networks

• Agilent to OEM Ellacoya’s IP Service Control System, and sell and service Ellacoya products under the Agilent brand

Agenda


Agilent–The World’s Premier Measurement Company

Communications

Life Sciences and Chemical Analysis

Electronics


Agilent OSS Market Leadership

OSS Assurance

*Source OSS Observer

Market Size 2006-2009 2.0 - 2.6 *$ B $ B

Market Growth 8% (2006 – 2009)*CAGR

Agilent 2005 Share 18% (#1 )andGrowing28% (#1)*in Active and Passive Probes

Agilent OSS FY05Revenue Growth 22%

Service Mgt. SegmentGrowth (2006-09) 32%*


Understanding the Understanding the Customer ExperienceCustomer Experience

Exceptions(Network

Monitoring)

Inferred Experience

Customer Service Network

Assurance

Measured Experience

Call & Transaction Simulation

Handsets, PCs & Set-Top Boxes

Network Links

Service Usage

UserExperienceMonitoring

Active Service

Test

Session & Transaction

Probing

Resource Data Feeds

Network Devices

Resource Data Feeds

Trouble-Shooting &

Repair

Maintenance

Instruments

’ … !don t guess measure it


About Ellacoya Networks

The CompanyThe CompanyFounded in 1999

Sales headquarters in US, UK, Singapore and Japan

ISO 9001 Certified

Markets : ISP/Telco, Cable, Wireless Broadband

Customers: Deployed in over 100+ Service ProvidersMarketsMarkets

HistoryHistory

Experienced leadership team from Alcatel, Tellabs, ADC, Cisco, HP, Lucent, Motorola, Nortel, Siemens, Juniper, TI

Investors: Atlas, Bell Canada Capital, Canaan Partners, Flagship, Lightspeed Venture

ProductsProducts

Ellacoya e30 DPI service element

Service Logic Software Management

Additional software plug-in modules, including Voice Quality Reporting


Report activity by application and subscriber Optimize network planning and engineering Understand cost points / revenue potential, per sub

Ellacoya’s Value Proposition for Broadband ProvidersEnables Carrier Transition…

… from commodity “Broadband Transport Provider”…… to high margin “Broadband Services Provider”

CapEx and OpEx savings; ROI in < 12 mos.Improved service and customer experienceReduced Churn

Higher ARPU; Increased marginsExpanded service portfolioImproved Brand

$$$

Ellacoya Service Elements

Internet

Ellacoya ServiceLogic Software

Wireless, Wireline, and FTTX

Clients

AccessIndependent

Manage Bandwidth

NewServices

Monitor & Report

$ • ROI in under 12 months

Today’s News

’Today s! News

Agilent/Ellacoya OEM Agreement and Integrated Solution to Monitor, Manage and

Control Multi-Service IP Networks


Agilent Technologies and Ellacoya Networksannounce the first integrated assurance solution to monitor,

manage and control multi-service broadband networks.

Subscriber trafficInternet

Ellacoya Deep Packet Inspection

Subscriber traffic

AgilentDeep Packet Analysis

Policy-based copy of Selected Traffic

Ellacoya Deep Packet Inspection (DPI)• Purpose built hardware for wire-speed performance and real-time data inspection

Agilent Deep Packet Analysis (DPA)• Software-based solution for maximum flexibility and detailed application analysis


• DPI categorizes all users and all services all the time• Find the “needle in the haystack” for a particular user’s data• Manage peer-to-peer abusive traffic, prioritize real-time voice and video

• DPA analyzes data patterns for selected users and services• Analyze selected data allowing Service Provider to take fine grained action• Trace call signaling across TDM and IP networks

What do Service Providers Need Today?

•Tools to fully monitor, manage and control their network • Information necessary to enable new assured services• Improve troubleshooting times•Provide a seamless experience between landline, wireless and IP networks for all services

What does the DPI/DPA Solution Provide Today?

What do Service Providers Need Today?•Tools to fully monitor, manage and control their network • Information necessary to enable new assured services• Improve troubleshooting times•Provide a seamless experience between landline, wireless and IP networks for all services


•.

Customer Example: Poor call audio quality

1Tier

Customer complains about

poor audio

ABC telecomDigital Voice Service Assurance

• Determine the exact time periods that the call attempts were made and confirm packet loss as cause from call data.

Inspect the network and Analyze the

call connection data

Internet

Deep Packet Inspection

Deep Packet Analysis

• Determines problem is caused by upstream jitter

Network VoIP Quality ReportNgNAS Detailed Analysis

• Occurs during peak hours• Identify services competing

for bandwidth


Ellacoya e30 DPI Highlights

Ellacoya e30 Service Element

Carrier Class, NEBS 3 / ETSI Certification

Multiple Redundancy Options

Custom-hardware for Flow Lookup, Signature Detection

GigE Line Rate Packet Inspection and Classification

Auxiliary Port with Dedicated Network Processor for Policy-based Packet Mirroring

Example Network Usage Reports

VoIP Usage by Application

Active VoIP Subscribers


Ellacoya VoIP Quality Reporter (VQR)

Records per-call metrics in central DB• Source/Destination IP• Subscriber Radius ID or CM MAC• VoIP provider• Start time and duration• Codec• Jitter• Packets dropped• Call quality score

Records intra-call data: Jitter and packets dropped every 5, 10, 30 or 60 seconds

SNMP monitors selected calls in real-time

SNMP trap for real time notification of problems


Monitor and Troubleshoot Carrier Grade VoIP Networks

Agilent DPA NgN Analysis System

• Auto detect and alarm on abnormal network and service behavior

• Integrated troubleshooting capability for efficient problem resolution

Connectivity Issues

• Concise & intuitive presentation of customer end-to-end call across network

• Generate fully documented record for each call to aid vendor resolution

• Real-time and historical call analysis• Troubleshooting

Quality of Service• Network performance monitoring• Service level management


Monitor and Troubleshoot Web-based Services

Agilent DMT Web Analysis System


Summary: Integrated Packet Inspection and Analysis

• The combination of DPI and DPA arms Service Providers with the monitoring, management and control of their IP traffic needed to manage growth and deploy new service offers• Characterize IP traffic per application and per subscriber• Control bandwidth to improve performance and manage costs• Perform detailed analysis for troubleshoot and service assurance

• Complete solution requires integration of different product architectures• Ellacoya hardware-based DPI solution for policy-based packet inspection

with speed and performance• Agilent software-based DPA solution for maximum application detail and

flexibility

• The most immediate opportunities are for triple play IP services

• Agilent will OEM Ellacoya’s IP Service Control System, and sell and service Ellacoya’s products under the Agilent brand

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