Agenda

• Google docs setup• Weekly listing report to your sellers• Prelisting Idea to seal the deal• Buyer Idea for immediate status• Seller idea for continued referrals• Google Voice set up and why you should have it• Google voice and voice mail• Google Voice ninja trick to make your clients feel

special

Get Signed Up

Google Docs - online documents with real-time collaboration

Web-based documents, spreadsheets, drawings and presentations that let users edit the same file at the same time so you always have the latest version.

Anytime, anywhere access to your work

• Google Docs is securely powered by the web, giving you the flexibility to be productive from your desk, on the road, at home and on your mobile phone, even when you're offline.

Works across operating systems

• Google Docs works in the browser on PC, Mac and Linux computers, and supports popular formats such as .doc, .xls, .ppt, and .pdf.

Easily upload and share files

• Files stored on Google Docs are always accessible from anywhere and backed-up online.

Secure access controls

• Administrators can manage file sharing permissions system-wide, and document owners can share and revoke file access at any time.

Ways To Use This

• Prelisting

• BUYERS

• LISTING

• Pending

• Closing

• After Close

How Often Do You Call Your Sellers?

• Do you find yourself hating to call your sellers once a week as you know you should but don't because you have nothing but bad news, thus losing listings and future referrals because you’re not making the call???

What If

• I help the seller come to realize that if there is an issue it’s their fault and that it’s price related and not related to your efforts or actions

Listing Report To Help You Get More Leads

• Weekly Property Report Using Google Docs• Budurl.com/123testdrive• Save as favorite on their computer• Cutepdf.com • Share with Sellers automatically when updated• Set the sellers up with Google account (FREE)• Set them up so they receive updates

automatically from you when updated (FREE)• Email The Report if needed using Cutepdf.com

Sharing The Document

Sharing Continued

Buyer Lead Google Doc For Your Office

Buyer Lead Google Doc With Lender Relationship

Expectations

• Expectations plural of ex·pec·ta·tion (Noun)

• 1. A strong belief that something will happen or be the case in the future.

• 2. A belief that someone will or should achieve something. 

Expectation is the root of all heartache. -William Shakespeare

• How do you CONTROL what the buyer or seller expects from you?

• Set the EXPECTATIONS up front, put your systems in place that will guarantee that you meet them and exceed them.

• Provide Trust, Surprise, Satisfaction and RESPECT = 100% referral based

Builder

Example Emails

• Example Letters, emails you can send to sellers

Seller Letters

http://budurl.com/Sellerletters

Lets Set Up Your Weekly Listing Report

It’s A Spreadsheet!

Lets Go Live!

To Get Notified

Check 2 Boxes

To Share

Add People / Share And Save

Other Google Documents You Can Use!

What is Google Voice

• Google Voice is the Internet based phone forwarding service by Google

• Provides a free number you can associate your other phone numbers with; work, home, mobile

Requirements

• Need a Personal G-Mail Account • Free Email Service

• Takes less then five minutes

Activate Voice Account

Activate Voice Account

Activate Voice Account

Google Voice Layout

Call and Text

Call, Text & More

And Another Phone

Edit Advanced Settings

Voicemail & Text

Calls

Calls• Call Screening Enable this option to know who's calling and to handle incoming calls in different ways, like sending calls to voicemail, recording calls, or to Listen

• Caller ID (Incoming) By default, Google Voice displays the caller ID of your caller. You can also choose to display your Google number as the caller ID, so you know you received the call on your Google number.

• Caller ID (Outgoing) When you send other people text messages using Google Voice, we can display your Google Voice number as the caller ID. This way, they will reply to you on your Google Voice number. Note: this only works from your verified phones that are not shared across account.

• Do Not Disturb Enable this to send all calls to your Google number straight to voicemail. Please note that SMS won't be forwarded to your mobile phone(s) while this feature is

Groups

How To Freak Out Your Clients

And

Make Them Feel Very Special

Different Voice Messages

Record New

Pick The Name Of Recording