Ae bc ppt21

Recap

1© Aptech Training Ltd. FZE

Recap

In the previous lesson you learnt to:

• Further practise telephoning phrasal verbs

• Check the status of an order on the telephone

• Complain about a delivery on the telephone

For Aptech Centre Use Only

Step by Step


At the end of this lesson you will be able to:

• Analyse the impact of globalisation and outsourcing and use

appropriate vocabulary to give their opinions on the issues

• Identify active and passive sentences and understand how to

form passive sentences

• Understand the role of the passive voice in describing

processes


Learning Objectives


• What do you understand by the terms globalisation and outsourcing?

• Share some specific examples with your group.


Globalisation and Outsourcing


Reading Skills


Skim Reading

Read the following short text quickly (skim the text) and see whether

the ideas you discussed were mentioned.


Reading Skills


Skim Reading

Identify the information quickly and write the relevant paragraph number in the table below.

Topic Paragraph no.

future growth 4

social networking sites ....

outsourcing ....

countries being interdependent ....

aims and objectives ....

global warming and other crises ....

Growth in infrastructure and technology ....

world class brands and services ....

job cuts and testing times ....

social, cultural and political exchanges ....For Aptech Centre Use Only

Reading Skills


Skim Reading

Answers

Topic Paragraph no.

future growth 4

social networking sites 2

outsourcing 3

countries being interdependent 4

aims and objectives 1

global warming and other crises 2

Growth in infrastructure and technology 1

world class brands and services 2

job cuts and testing times 3

social, cultural and political exchanges 1For Aptech Centre Use Only

Read the sentences which present some key globalisation vocabulary in context. Choose

the definition of the highlighted words from the list below.

a. abundant wealth

b. just beginning to exist or be noticed

c. to use an event or a situation to help you to achieve something or to get an advantage

d. the use of something such as fuel or energy, or the amount that people use

e. relating to a country's money and to the systems that a country uses for controlling its money supply

f. the process of combining with other things in a single larger unit or system

g. never having happened or existed before

h. move faster

i. the situation of being successful and having a lot of money

j. Very great


Globalisation Vocabulary


Answers

a. abundant wealth - affluence

b. just beginning to exist or be noticed - emerging

c. to use an event or a situation to help you to achieve something or to get an advantage -capitalise

d. the use of something such as fuel or energy, or the amount that people use -consumption

e. relating to a country's money and to the systems that a country uses for controlling its money supply - Monetary

f. the process of combining with other things in a single larger unit or system - integration

g. never having happened or existed before - unprecedented

h. move faster - accelerating

i. the situation of being successful and having a lot of money - prosperity

j. Very great - profound9© Aptech Training Ltd. FZE

Globalisation Vocabulary


Grammar


Active and Passive

Read these sentences from the text.

Globalisation is described as the increase in economy

The effect of globalisation can be seen in the dynamism…

…ideas, views, opinions and thoughts are exchanged

• The verbs in these sentences are all in the passive voice. This means that the

subject of the sentence received rather than performed the action.

• In the above examples, the subjects are underlined.

• The agent (person who thing who performed the action) is not stated because it

is understood, for example, globalisation is described by people in general or

people who speak about globalisation.For Aptech Centre Use Only

Grammar


Active and Passive

The passive voice is formed as follows:

• It is important to remember that the passive voice is NOT a tense.

• We can make passive sentences in any tense just as we can make active

sentences in any tense.

Verb ‘to be’ in the

relevant tense

Past

ParticipleSubject (by + agent)+ +


Change this sentence into the tense given.

It is the verb ‘to be’ that changes, not the main verb, which stays in the past participle.

Present Simple: Kites are made in this factory.

Present Continuous: _____________________________________________________

Present Perfect: ________________________________________________________

Past Simple: ___________________________________________________________

Past Continuous: ________________________________________________________

Past Perfect: ___________________________________________________________


Exercise


Answers

Present Simple: Kites are made in this factory.

Present Continuous: _____________________________________________________

Present Perfect: ________________________________________________________

Past Simple: ___________________________________________________________

Past Continuous: ________________________________________________________

Past Perfect: ___________________________________________________________


Exercise

Kites are being made in this factory.

Kites have been made in this factory.

Kites were made in this factory.

Kites were being made in this factory.

Kites had been made in this factory.For Aptech Centre Use Only

A. Decide whether these sentences are in the active voice or passive voice. Write A or P next to each one.

1. The courtyard was built by Mr Shami.

2. The dog is always chasing the cat.

3. The report has been finalized.

4. Isabel was allowed to take the copies home.

5. The preparations for the wedding are being handled by Rima.

6. Heart disease is considered the leading cause of death in the United States.

7. The noise of the screeching car frightened the children.

8. The letters are written in French by Simone and translated into English by Rita.

9. She had spoken about the missing objects in her last conversation.

10. Someone stole Judy’s purse last night.


Exercise


A. Answers

1. The courtyard was built by Mr Shami. P

2. The dog is always chasing the cat. A

3. The report has been finalized. P

4. Isabel was allowed to take the copies home. P

5. The preparations for the wedding are being handled by Rima. P

6. Heart disease is considered the leading cause of death in the United States. P

7. The noise of the screeching car frightened the children. A

8. The letters are written in French by Simone and translated into English by Rita. P

9. She had spoken about the missing objects in her last conversation. A

10. Someone stole Judy’s purse last night. A


Exercise


B. Read the sentences again and write down which tense each sentence is in.

1. __________________________________________

2. __________________________________________

3. __________________________________________

4. __________________________________________

5. __________________________________________

6. __________________________________________

7. __________________________________________

8. __________________________________________

9. __________________________________________

10. __________________________________________


Exercise


B. Answers

1. __________________________________________

2. __________________________________________

3. __________________________________________

4. __________________________________________

5. __________________________________________

6. __________________________________________

7. __________________________________________

8. __________________________________________

9. __________________________________________

10. __________________________________________


Exercise

Past Simple

Present Continuous

Present Continuous

Past Simple

Present Continuous

Present Simple

Past Simple

Present Simple

Past Perfect

Past SimpleFor Aptech Centre Use Only

C. Now change the sentences from exercise 21.3.2 A from active to passive or from passive to active. Do not change the tense.

1. _______________________________________________________________

2. _______________________________________________________________

3. _______________________________________________________________

4. _______________________________________________________________

5. _______________________________________________________________

6. _______________________________________________________________

7. _______________________________________________________________

8. _______________________________________________________________

9. _______________________________________________________________

10. _______________________________________________________________18© Aptech Training Ltd. FZE

Exercise


C. Answers

1. _______________________________________________________________

2. _______________________________________________________________

3. _______________________________________________________________

4. _______________________________________________________________

5. _______________________________________________________________

6. _______________________________________________________________

7. _______________________________________________________________

8. _______________________________________________________________

9. _______________________________________________________________

10. _______________________________________________________________19© Aptech Training Ltd. FZE

Exercise

Mr Shami built the courtyard.

The cat is always being chased by the dog.

Someone has finalized the report.

They allowed Isabel to take the copies home.

Rima is handling the preparations for the wedding.

People consider heart disease the leading cause of death in the United States.

The children were frightened by the noise of the screeching car.

Simone writes the letters in French and Rita translates them into English.

The missing objects were spoken about in her last conversation.

Judy’s purse was stolen last night.For Aptech Centre Use Only

Reading Skills


Describing Processes

Read the description of the process of tea production. Underline TEN

examples of the passive voice.


Listening Skills

• Business Process Outsourcing has been a source of opportunity and prosperity for many people in countries like India.

• You are going to listen to interviews with three people who work in BPO

industries.


Lifestyle Changes of a BPO Worker


Listening Skills• Before you listen, predict whether their lives have changed for the better

or worse since joining the industry.


Listening


Listening Skills

Who …? (Write Su for Suzanne, Jo for Joanne or Ri for Richard)

1. Still does some work for a previous employer ___________

2. Thinks people don’t know much about the BPO industry ___________

3. Has found their current job allows them time to study ___________

4. Has managed to buy their own house ___________

5. Feels they have got more freedom now ___________

6. Believes people should take every chance they get ___________

7. Feels that there are many similarities between jobs ___________

8. Talks about job security ___________

9. Found it difficult to manage financially in their previous job ___________

10. Emphasises the professionalism of the industry ___________


While Listening…


Listening Skills

Answers

1. Still does some work for a previous employer ___________

2. Thinks people don’t know much about the BPO industry ___________

3. Has found their current job allows them time to study ___________

4. Has managed to buy their own house ___________

5. Feels they have got more freedom now ___________

6. Believes people should take every chance they get ___________

7. Feels that there are many similarities between jobs ___________

8. Talks about job security ___________

9. Found it difficult to manage financially in their previous job ___________

10. Emphasises the professionalism of the industry ___________


While Listening…

Jo

Jo

Jo

Su

Su

Su

Su

Ri, Su

Ri

Ri


Listening Skills• Would you like to work in the BPO industry? Why? Why not?

• If you or anyone you know is already working in the industry, share your

experiences with the group.


Post Listening



Test Your Knowledge

1. Which of the following are passive sentences?

Sr. no. Statement

1 The letter is being written by John.

2 Someone will finish the work by 5.00 PM.

3 The work will be finished by 5.00 PM today.

4 John is writing the letter.

5 The bills used to be paid by Tom.

6 Tom used to pay the bills.For Aptech Centre Use Only


Test Your Knowledge

1. Answers

Sr. no. Statement

1 The letter is being written by John.

2 Someone will finish the work by 5.00 PM.

3 The work will be finished by 5.00 PM today.

4 John is writing the letter.

5 The bills used to be paid by Tom.

6 Tom used to pay the bills.For Aptech Centre Use Only


Test Your Knowledge

2. Are these sentences true or false?

Sr. no. Statement

1 A passive sentence can only be in the present or past tenses.

2 In passive sentences we need some form of the verb ‘to be’.

3 In passive sentences it is not necessary to say who performed the action.

4 In active sentences the subject receives rather than performs the action.



Test Your Knowledge

2. Answers

Sr. no. Statement

1 A passive sentence can only be in the present or past tenses. FALSE

2 In passive sentences we need some form of the verb ‘to be’. TRUE

3 In passive sentences it is not necessary to say who performed the action. TRUE

4 In active sentences the subject receives rather than performs the action. FALSE



In a Nutshell…

In this lesson you learnt to:

• Analyse the impact of globalisation and outsourcing and use appropriate

vocabulary to give their opinion on the issues

• Identify active and passive sentences and understand how to form passive

sentences

• Understand the role of the passive voice in describing processes


Ae bc ppt21

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