Accelerate your cloud journey with Cloudreach and ... · Accelerate Cloud Adoption with Cloudreach...

Accelerate Cloud Adoption with Cloudreachand Microsoft Azure

A roadmap for elevating your business with speed and confidence.

Contributors:

James Dunn, Christian Nilsson, Steve Berrey, Jeff DeVerter, Roger Newman, Daniel Tovey, Daisy Recto

2 | Cloudreach.comAccelerate Cloud Adoption with Cloudreach and Microsoft Azure

3 Introduction

5 Cloud Today

6 Cloud Computing Business Drivers

15 Unlocking Cloud Benefits

18 Cloud Adoption Journey

20 Cloud Adoption Framework

31 Key Takeaways

Table of Contents


The steam engine fueled the industrial revolution in the 18th century.

Electricity enabled mass production in the 19th century. The invention of

IT automated production in the 20th century. And the list goes on and on.

Each of these technological advances opened up exciting new opportunities

for industry pioneers to evolve and improve.

Now, the advancement of cloud technology has converted an enterprise’s

IT infrastructure into a powerful driver of innovation and differentiation.

Many companies are adopting Microsoft Azure, an open, flexible,

enterprise-grade cloud computing platform to drive business transformation.

Azure technology enables you to

harness a brand-new suite of tools

and services that can help elevate

your IT organization, business

processes, and people. With a

commitment to innovation, open

source language and frameworks,

hybrid cloud support, and built-in

security, Azure helps you drive

results faster.

If you look at the history of technology, innovation

has always fundamentally disrupted the industry

marketplace and economic landscape.

Cloud computing business drivers

Cloud adoptionjourney

Cloud adoption framework

Intro1 3 4

Introduction

This eBook provides Cloudreach’s guidance for accelerating Azure cloud adoption.

UnlockingcloudBenefits

2


Planning your cloud journey is a C-suite imperative. This eBook will help

your C-suite team consider how Azure can transform your business. It

will also help you create a cloud strategy and roadmap to reach your

desired future state and enable new capabilities.

Strategic conversations around Azure cloud adoption should involve

senior IT leaders, such as your CIO and CTO, as well as leaders from other

functions who will use or be impacted by Azure services, such as

finance, HR, operations, procurement, marketing and sales, product

management, and delivery.

These discussions are critical, because your joint leadership team will

need to completely rethink how your business operates to become more

agile and move faster in a digital marketplace. Together you can create

an Azure blueprint for success that you can follow for years to come.

The Cloudreach Azure team can help you transform with speed and

confidence, adopting the latest innovations. Here’s the value we bring

to our partnerships:

• Transformation is embedded in our culture – and we have a

demonstrated track record helping companies adopt Azure and

maximize business gains.

• We can help you evaluate and leverage Azure’s application, data

and artificial intelligence (AI) capabilities to create solutions that

will differentiate you in the marketplace and help you future-proof

your business.

Adopt Azure to

drive transformation

throughout your business

and IT organization.

This eBook can help your C-suiteand business heads have strategic conversations aboutyour goals for Azure cloud adoption.


The public cloud market has changed dramatically since Cloudreach

was founded in 2009. At that time, cloud technology was less mature,

and our customers were early adopters and innovators. We often heard

from large enterprise leaders that cloud was for start-ups and small

businesses, with many dismissing its ability to enable real change.

Over the past ten years, this perspective has shifted significantly.

Enterprise leaders are drawn to cloud for many reasons. The first and

most important is that cloud drives innovation, with faster processes

and scalable resources. It also helps reduce project delivery overhead,

remove sunk costs and waste associated with their traditional

on-premises operating models, and improve security. IT and business

heads now are actively exploring how they can gain the most value

from cloud technology.

Cloud Today Enterprises now use cloud to create

data visibility, enable faster innovation,

and improve business agility.

Most early adopters and innovators understood

the potential of cloud technology. They focused

on exiting data centres to reduce technical debt

and migrating applications to the cloud.

Cloud (2019)

Cloud (2009)

The public cloud market has changed dramatically since Cloudreach was founded in 2009.

Enterprises can adopt the latest platforms, systems, and tools

delivered by Azure. Solution providers like Cloudreach provide

managed services, security, and continual upgrades that free you

to run and grow the business. While 10 years ago you could only

provision compute and storage from Azure, today you can gain

access to over 600 Azure services which are constantly increasing

in robustness and scale. Imagine performing analytics on the fast

wealth of data you possess and using that data to make decisions

every day that unlock new opportunities and drive revenues.

You also get hybrid flexibility from Azure, with the ability to run

on-premises infrastructure, private clouds, and public clouds

in the manner that best meets your business needs using the

Azure Stack and edge computing.

Azure has embedded Internet of Things (IoT), artificial

intelligence (AI), and machine learning (ML) management

capabilities, among others into the Azure platform. These

capabilities can significantly enhance the value of your data

insights and help differentiate your business.

Cloudreach + Azure: Outcome-driven digital transformation with speed and confidence.


Cloud Computing Business Drivers 1

This section discusses cloud capabilities and key requirements. Our goal is to empower you with the insights you need to create business objectives and start planning. Let’s cover some of the myths and benefits associated with public cloud.



Myths

When you move to the cloud, you leave behind the predictable,

but often expensive, fixed costs of a CapEx cycle, where you

invest, maintain, and upgrade hardware. You find yourself in the

flexible, scalable world of an OpEx model where you can add and

subtract services or scale up and down as needed.

This move introduces its own set of challenges as you learn

to manage costs in a decentralized, consumption-based

environment. You will maximize your opportunities for reducing

costs by understanding how cloud resources are used, how to

manage OpEx cost model, and how to establish effective cloud

usage governance. Take some time upfront to develop a cloud

business case and cost model so that you reap early and sustained

cost benefits from your Azure adoption.

Many people believe that operating

in the cloud is automatically

cheaper than running a traditional

on-premises data centre. This isn’t

always the case.

Cloud is cheaper1#

PRO TIP: Understanding cloud myths

will help you avoid potential pitfalls

that could slow your Azure journey.


Myths

Cloud transformation is commonly driven by leaders’ desire

to create a more innovative and agile business, rather than

only modernizing IT. Adopting cloud technology can serve as

a catalyst, but your success depends on aligning your people

and processes in order to achieve these goals.

PRO TIP: Culture is key to driving

innovation. Align people and

processes to new ways of working

to enable faster delivery and

increase efficiency.

Cloud is only a technology change2#


Myths

As we have mentioned previously,

cloud doesn’t just transform IT:

It transforms the business.

There are many touchpoints where your IT organization interacts

with your business units, including finance, procurement,

operations, and security teams. Changes to IT can cause friction

and disruption at these intersections, especially if your IT

organization is trying to adopt a more agile mindset.

PRO TIP: Want to minimise change

management headaches? Work

with your business functions to

update their governance models

and decentralise and automate key

compliance processes.

Cloud onlyimpacts IT3#


Myths

Cloud isn’t just about hosting your infrastructure on external

servers: It provides the building blocks to scale and optimise

your business. When you move workloads to the cloud, you

gain access to Azure’s extensive ecosystem of tools and

services. This enables you to continually enhance business

processes and operations. Many companies are using Azure

to move from legacy systems and platforms to open source

technologies and loosely coupled processes that provide

incredible business flexibility.

PRO TIP: Cloud provides insight,

speed, and flexibility you can use

to drive transformation. Use Azure

tools and platforms to improve

data visibility and control over

your business.

Cloud is justsomeone else’s server4#


Myths

A comprehensive cloud strategy will help align the rest of the

business around a common purpose you can use to drive cloud

adoption. This is an opportunity to do some soul searching as a

business and ask why you are transforming.

A cloud vision, strategy, principles, and goals will help you

identify your desired future state and new capabilities you’ll

provide the business. It will also help you rationalise your current

infrastructure: understanding what to keep on-premises, what to

move to the cloud, and what to retire. Without a strategy, you are

essentially just shifting your technology stack.

Your cloud strategy will serve as the

foundation of your Azure adoption

journey and help define your cloud

operating model.

Cloud requiresno strategy5#

PRO TIP: Start by creating specific

business requirements and use

cases. Align all key stakeholders in

creating your desired future state

and capabilities and use that to

drive your cloud strategy.


Myths

Secure Azure Data Centres

Azure offers multiple levels of security. From a physical

perspective, Azure is highly secure, with access approval

at the facility’s perimeter, at the building’s perimeter,

inside the building, and on the data centre. As a

consequence, Azure data centres are some of the most

secure buildings in the world.

Monitoring and Reliability

From a logical and architectural perspective, Azure

provides you with software-based tools to monitor and

protect the flow of information in and out of your cloud

resources. Azure has both physical and software-driven

security that enables you to reconstruct your environment

from the ground up, with software-driven security built

into the infrastructure.

Cloud is less secure than my data centre 6#

Our expertise and skilling with Azure helps you improve

your security posture. Gain access to multi-layered, built-in

security controls and the latest threat intelligence to

identify and protect against digital threats.


Myths

Access Management

Azure has integrated identity and access management

capabilities, providing better control, while delivering

a superior experience with single sign-on. Azure also

enables immutable logging and monitoring for security

analytics and control key management, just to name

a few capabilities.

Deployment Automation

Azure provides deployment tools to manage and

maintain the creation and decommission of resources.

This allows you to securely automate many of your

security practices, as well as ensure your infrastructure

is trackable, traceable, and configurable. Azure helps

you streamline the implementation of your security

policies and ensure ongoing compliance.PRO TIP: Use the Microsoft Azure

service-driven approach to achieve

your security policies. It reduces

administration overhead and

empowers your IT team to spend

more time focusing on innovation.


Myths

It is true that cloud allows elastic computing infrastructure, which

can grow and shrink to fit traffic patterns in near real-time. It is

also true that Azure ensures unprecedented high availability and

reliability of your data. What is less known is that for Infrastructure

as a Service (IaaS), none of these benefits come out of the box.

They must be achieved via careful planning and good design.

A direct lift-and-shift migration to Azure will not necessarily make

legacy systems offer more availability than if they are on-premises.

To gain more availability, it’s important to create a plan and

configure Azure resources appropriately. Servers in Azure do not

automatically resize themselves when needed, and backups are

not automatically always available unless they are first configured

as part of a comprehensive cloud strategy that takes into account

availability, reliability, and cost.

7# Cloud provides limitless scale and unprecedentedreliability

PRO TIP: Get better reliability,

availability, and scale with Azure,

by using modern cloud management

tools and tapping into the ecosystem

of value-added Azure services.


Unlocking Azure Benefits 2

Enterprises like yours are accelerating their cloud journey to build agility, flexibility, and security into their organization and operations. You want your IT infrastructure to match pace with business growth. With greater visibility, limitless scale, and cloud economics you can move faster than ever to capture new market opportunities. Over time, you can create platform-style advantages that enable you to seize share from competitors and dominate your market.

Let’s get started.



Benefits

If properly managed, Azure cloud adoption can serve as a

catalyst for your wider digital transformation and provides an

opportunity for you to:

Increase efficiency

Adopting Azure provides an excellent

opportunity to increase operational efficiency—

especially in the areas of technology and costs.

Azure enables you to address technical debt, including high costs

and lagging capabilities. If your cloud adoption goals include

improving efficiency and optimising performance, you can refactor

and modernize your existing applications, enhancing the value

they provide your business. With the right governance and cost

management procedures in place, you also have the opportunity

to be more cost-efficient.

Enable scalable growth

Azure is designed to be responsive to you and

your customers’ needs. You can tailor services

as required to ensure optimum application

performance and efficiency. Azure services also offer high reliability,

irrespective of scale. You can add more services to extend your

offering and use Azure capabilities to offer analytics as a service or

digital-physical products.

In traditional on-premises environments it can take weeks to scale

up a system. With Azure, vertical scaling adjustments can be made

in minutes. In many cases, you can even benefit from elastic services

which will shrink or grow, automatically responding to sudden spikes

in demand for certain workloads. This is a boon for seasonal or other

businesses, as it allows them to avoid over-provisioning services for

episodic use.


Benefits

Improve business agility

Businesses want to quickly respond to

changing market conditions and stay

ahead of their competitors. The ability

to innovate quickly and at scale is a benefit that all will want to

access during their cloud journey.

But what does agility look like? From an IT perspective, it involves

moving away from traditional cultures focused on consistency,

maintaining operational integrity at all costs, and long, drawn

out release cycles. Many organizations will want to embrace a

DevOps model, empowering their development teams to make

key decisions, allowing them to develop, launch, and scale or retire

products quickly.

Increase customer focus and innovation

Moving to the cloud allows you to

experiment with new ways to generate

value from your data and differentiate from your competitors.

Your solution provider can provide you with an Azure toolkit that you

can immediately use to stand up Innovation as a Service. Empower

your teams to experiment and develop new products and services

in hours instead of months. Use your Azure environment to test new

products with customers and receive feedback you can use to refine

offerings and take them to market fast.

Azure helps you:


Cloud Adoption Journey3

Cloud adoption is not a straightforward journey, it is an incremental and iterative process. Companies will begin their Azure adoption initiatives at different stages of cloud maturity.

Some of you will be taking your first steps into cloud, defining your strategy, and assessing your business.

Others may have previous experience working with cloud environments but now want to take it to the next level with advanced tools, services, and automation.



Create organizational alignment by building the business case and

strategy for cloud adoption. Determine your path for cloud-readiness

by implementing proof of concepts and assessing your operating

model across people, processes, and technology.

Change is easier if you build a solid

foundation. You need the right

skills, governance framework,

and technical design to operate

securely and efficiently.

Effectively scale cloud adoption across your business by

adopting an agile culture and finding the right champions for

change, whilst migrating the right applications at a rapid pace.

Continuously improve by automating business processes,

going cloud-native, and using AI and ML to explore new

business opportunities. Use data-driven insights to identify

opportunities and achieve previously unreachable goals.

Optimise your cloud implementations

with cost models, automation, and

improved processes for governance and

rapid application deployment.

Goal: Ensuring organizational readiness for cloud.

Goal: Understand and obtain

new capabilities and begin

experimenting.

Goal: Innovate and transform the business through technology.

Goal: Optimise cloud capabilities with

Agile DevOps and DataOps.

Goal: Decommission legacy technology and

use agile to lift and shift applications.

1. Align2. Build

3. Scale

4. Optimise

5. Innovate

PRO TIP: Cloud maturity can vary across the

business. Determining your maturity will enable

you to put the right framework in place to drive

business value.

Cloud adoption journey


Cloud Adoption Framework4

After fi nalizing your cloud vision, strategy, and goals, we recommend building a cloud adoption framework. It will help you map out your key initiatives, create a roadmap, and assign responsibilities to key stakeholders.



Stakeholders

CEO CIO CTO CFO Head of Ops CISO Head of Development

HR

Strategy

Agile organization

Governance

Security and compliance

Cloud education and enablement

Modernization

Operations and service management

Innovation from technology

Accelerate cloud adoption by identifying who to engage, gaining their sponsorship

and commitment to the path forward, and building a team of thought leaders.


As you gain cloud maturity, your strategy will adapt and evolve.

However, it will remain your north star for all stakeholders, helping

you keep your transformation on course.

Most organizations develop a three-year or longer cloud strategy to

achieve a strategic objective, such as going digital-first to create more

ability or enabling a better customer experience to drive revenues. Having

clarity around a shared vision will serve as a forcing function for making

decisions about your cloud journey and technology stack.

Typical questions stakeholders consider are:

• Where is the market headed?

• How are customer expectations changing?

• How are our competitors using cloud?

• What issues are you experiencing with your current infrastructure?

• What do you want to achieve? How will cloud help you achieve this?

• What is our desired future state and technology architecture?

Strategy

CEO CIO CTO CFO Head of Ops

Stakeholders involved:

Head of Development

• What type of cloud deployment do you need?

• What are the pros and cons of each approach?

• What is the final solution?

• What are your success criteria?

• What compliance and regulatory requirements do you need to meet?

• What is your change management plan?


Many organizations are “going agile,” flattening hierarchies, empowering

teams to make decisions, and removing obstacles that slow progress.

If your objectives are to enable innovation, increase efficiency, and accelerate delivery,

then your IT organization will need to be empowered to make quick, responsive

decisions and embrace experimentation. Many companies embrace agile and DevOps,

creating small teams that build new processes iteratively and test them. Releasing

new capabilities faster and in smaller increments can reduce risk while improving the

customer experience.

Once you gain experience with agile, consider deploying it across the company.

Cross-functional teams can work together to analyse business processes and their

impacts and break down new solutions into bite-sized functionality. The more agilely

you work, the greater your responsiveness to customer needs and market trends.

Agile Organization

CEO CIO CTO CFO CISOHead of Ops


Head of Development


Establishing proper cloud governance yields tangible benefits. It empowers your

team to innovate within limits, reducing business and technology risk.

Here’s how to begin defining your cloud governance model:

• Perform a risk and capability assessment to understand any governance gaps.

• Build a compliance plan that focuses on leveraging your cloud platform to ensure

effective policies, standards, and controls are in place.

The cloud enables the optimisation and automation of governance within an

organization, which help accelerate your response to risk and market changes.

However, the right processes must be in place to establish this governance in the

cloud. Many businesses approach the management of their governance model by

developing a cloud centre of excellence (CCoE). This central unit of ‘pioneers’ or

‘evangelists’ are responsible for incubating controls and best practices related to

cloud architecture and governance. Their focus is on accelerating cloud use while

minimising costs and risk.

Governance

CIO CTO CISOCFO


Head of Ops

Accelerate your Azure cloud journey


As with governance, your security model will need to adapt to the cloud.

While traditional, perimeter-focused security models are slow to scale and adapt,

cloud security needs to address a scalable, ever-changing environment. By doing so,

cloud can enable speed and innovation without compromising security.

The path forward includes assessing your existing security policies and mapping their

interactions to processes and workflows in the cloud. This will help you decide how

those policies will adapt, which security controls you need, and which tools/vendors

you want to work with. You can:

• Use the tooling services available from Azure to integrate security into your build

and deploy process.

• Add automated security testing and gates to continuously check your applications

and protect your systems.

• Use logging and monitoring capabilities to gain an overview of your platform and

help manage it proactively.

By building a software-driven security system, you can create a repeatable, revisable

IT landscape that can be adapted, updated, and scaled to respond to new business

challenges and security threats.

Security & Compliance

CIO CTO CISO


Head of Ops Head of Development

Accelerate Cloud Adoption with Cloudreach and Microsoft Azure

Azure provides trusted security

capabilities that can help you

improve governance, reduce

risk, and meet compliance

and standards.


Moving to the cloud requires a new set of skills, which can be acquired by

upskilling existing employees or hiring new talent.

It is important to create a framework for upskilling, onboarding, and recruitment,

which can scale cloud education and enablement within the business. Here’s how:

• Create a cloud vision, strategy, and principles that your cloud team will follow.

• Define core cloud competencies and domains that will help you drive value within

your business.

• Use these cloud competencies to assess current gaps in skills and roles within your

business, which you can then factor into your upskilling and recruitment process.

You can then set up a cloud education program to create “cloud champions,” who can

help drive further adoption and keep commitment high. The goal here is to enable

cloud-fluency across the organization (from executives to enterprise architects

to operations) and create a culture of continuous learning. That way, your people

are empowered to take advantage of the cloud in their everyday activities and

continuously add value to your business.

Microsoft provides a wealth of online Azure courses and certifications your team can

use to attain mastery of new systems and processes. Motivate your team to adopt a

spirit of continuous learning, bringing new skills and capabilities to your organization.

Cloud Education & Enablement

CTO Head of Development

HR and Facilities


Head of Ops


A key part of planning the cloud journey is to assess existing applications.

Modernization

This will allow you to identify which modernization and implementation strategy to

use, commonly referred to as the 6Rs:

These decisions should be driven

by your business objectives.

Rehosting is a quick and cost-effective migration solution which is practical if you

desire minimal impact on existing workflows. This approach will marginally save on

costs. However, it does little to accelerate you towards the benefits of cloud adoption.

Replatforming an application or service when the on-premises hardware or software

reaches end-of-life offers the opportunity to avoid CapEx investment and increase

scalability. For example, many database services are now replatformed.

Refactoring moves virtual machines to Platform as a Service (PaaS) services to achieve

further improvements with costs, reliability, and scalability. Another model of refactoring

is to adopt the 12-factor application methodology when redesigning the applications.

If your goal is to scale your existing applications, boost agility, exploit cloud capabilities,

and realize greater value you will need to invest in transforming your apps via Azure

PaaS capabilities. This will allow you to easily integrate and deploy your applications,

potentially with the latest analytics, AI, and ML tools to enhance the value of your assets.

• Rehost (lift and shift)

• Replatform

• Repurchase

• Refactor

• Retire

• Retain

CIO CTO CISO



Operating in the cloud is different

from operating in the data centre.

This diagram highlights some of the

fundamental principles of a cloud

operations team:

Operations and Service Management

Deploying and managing cloud platforms requires multi-skilled

personnel, who are well-versed in using cloud-native tools.

They benefit from software-driven, automated processes

that allow for instant scale and controls which create efficient

guardrails and manage cloud costs. The cloud team also needs

to support regular feature releases and adopt a philosophy of

continuous improvement.

To deliver in line with these principles, your organization

will benefit from an actionable roadmap for your cloud

transformation that is focussed on operational readiness.

It is useful to segment your tools, skills, and processes

into different operational domains. This process helps you

isolate how you plan and develop the evolution of your cloud

operations capabilities and support your customers.

Software-driven

everything

Multi-cloud.

daily releases.

Instant

scale

Agile practices.

fail fast.

Metered utilization

and cost

Vast ecosystem of

tooling to support

28 | Cloudreach.com


CoreOps: Proactive management and break/fix

Your operations teams need to be ready to manage,

optimise, and support cloud-based infrastructure.

FinOps: Financial operations and governance

Since cloud usage is based on consumption and

not upfront procurement, FinOps will help you

maximize your ROI and understand your total cost

of ownership (TCO) in the cloud.

SecOps: Security management and compliance

Planning security and governance first will help

create processes that avoid cloud gaps and

vulnerabilities that can lead to data breaches.

DevOps: Provisioning and orchestration

You can enable development and infrastructure

teams to create and deploy solutions using

“infrastructure as code.”

CoreOpsProactive management

and break/fix

Financial operations

and governance

Provisioning and

orchestration

Security management

and compliance

FinOps

DevOps

SecOps

Cloud Operational Domains

CTO CISO


Head of Ops Head of Development


Azure provides integrated services, such as IoT, AI, and ML, and more,

that can drive your business forward.

Using Next-Generation Technology

Many companies are pairing their cloud strategy with a plan to create master data:

a single version of data truth that is accessible to all cloud services. While this takes

work, master data can be used to gain powerful insights into customer needs,

business operations, and market demands.

You can use Azure as a modern data platform with serverless data analytics, AI, and ML

that help you move from sensing and responding trends to predicting them. Industry

companies are using predictive analytics to remove the cost and waste from business

operations, get closer to customers, and innovate products.

In addition, Azure provides integrated services you can use to develop new capabilities

that enable greater precision and control. While companies are in the early days of

using IoT, AI, and ML, these tools will enable greater orchestration of processes across

businesses, networks, and partners, bringing greater control to modern business.

CIO CTO CISO



Key Takeaways5Congratulations. You are on a cloud journey that will transform your business.

You are doing the hard work of creating an effective strategy and governance structure that will keep you on track to achieving your organizational goals.

You are empowering your organization and teams to be agile and experimental.

And you are adopting Azure services that will help you run, grow, and innovate your business in the competitive digital marketplace.

It takes significant work planning the

strategy, governance, and processes for

cloud. However, this upfront investment

will prove invaluable as you extend

cloud into your enterprise and develop a

digital business. As we have seen in the

marketplace, those enterprises that take

the time to establish business platforms

can create outsize advantage over time

by translating customer insight into new

products and moving faster than the

competition.

Use Azure to be future-ready, build on

your own terms, and operate hybrid

cloud platforms seamlessly and securely.

Count on Cloudreach to help you achieve

these important goals.



About Cloudreach

Cloudreach is a unique ‘born-in-the-cloud’ solutions and software provider with a mission to help global

enterprises transform their business through the adoption of cloud technology and agile business culture.

Cloudreach has been recognized in Gartner’s magic quadrant for public cloud managed and professional

services for the strength of its services and its partnership with Microsoft, as well as other cloud providers.

Cloudreach’s global footprint has grown to 19 offices and more than 900 employees and counting.

To start your cloud transformation with Microsoft Azure, visit www.cloudreach.com/partners/azure or email [email protected].

As the leading cloud solutions provider, we’ve always done things differently.

Across our best-in-class professional and managed services, it’s our software, our application focus and our cloud culture that makes the difference.

© 2019 Cloudreach. All rights reserved.

Need help accelerating your Azure cloud journey?

We can help.

We elevate technology and people

so you can reach new heights.

Contact details:

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