About Compvue Oct 01 2012 V2

Compvue Inc.(A California Corporation)

440 N Wolfe RD Sunnyvale CA 94085440 N Wolfe RD, Sunnyvale, CA 94085(408) 524–3001, [email protected]

ABOUT COMPVUEOct 01, 2012, v2.0

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About Compvue

• Business & technology consulting services– Founded in 2008 and acquired 5 years old company to

accelerate growth– Served over 50 clients across several verticals– Key focus on healthcare, financial and high‐tech– 125+Employees worldwide and expected to grow to 250+ in

next 12 months• Worldwide presence and delivery capabilityp y p y

– U.S. Offices in Sunnyvale, CA (HQ) and Los Angeles– India & Philippines‐based global delivery offices with centers in

Chennai, Nagercoil and Manila• Highly experienced management teamHighly experienced management team

– Successful track record in working with companies like Cisco, Network Appliance, Fujitsu, Wells Fargo, Amgen, Merck, T‐Mobile, Virgin Mobile and Performant Financial Corporation

• Key Points• Key Points– U.S. based (a California Corporation) and U.S. Federal Govt. &

California Govt. recognized minority owned small business– Development‐to‐Deployment Partnership Model– Top Talent Continuous Training Proactive Career Planning

© Copyright 2012 Compvue Inc. Page | 2

Top Talent, Continuous Training, Proactive Career Planning, Centers of Excellence

Our History

20112012

Evolved as QBizTech Corporation2008

2010Launched servicesSpecifically

LaunchedWeb / Web 2.0Services

E t bli h d

EstablishedPhilippines

2007

designedfor startup and small enterprise

EstablishedCRM product Development

Established

Re-establishedAs Compvue Inc

Presence

CentersFocused onSpecific

2006Focus on strategic business

offices in Silicon Valley & Nagercoil, India

Major focuson Government,Healthcare and Hi-Tech

SpecificServices

MajorInfrastructureI t t

20042005

business with small and medium enterprises

E t bli h d

TargetSmall & MediumEnterprises andStartups

Investments

Healthcare, Financial & High-Tech


EstablishedCRM product Development

2005 Established Chennai, India operations

p gFocus

Representative Clients

Mercury Air Group

OUR KEY TECHNOLOGY PARTNERSOUR KEY TECHNOLOGY PARTNERS


Global Delivery Model & Worldwide Locations

Corporate OfficepSunnyvale, California. USA

Gl b l D li CGlobal Delivery Center Chennai, India

Global Delivery Center Nagercoil, Tamil Nadu, India

Global Delivery CenterMakati City, Philippines


Global Delivery Model© Copyright 2009, Compvue Inc.

y, pp

Our Infrastructure

• Leased STPI* Infrastructure (ISO 9001Certified)• Multiple Platform, Multiple OS environment • Sonic firewall and multiple‐VPN setup• Cisco switched network linked to connectivity

provided by multiple telecom providers to ensure almost 100% up‐time

• Minimum 8 Mbps dedicated links at each location

• Open source VOIP Solution• Virtual global PABX • Video conferencingVideo conferencing • 100% power backup • 24x7 operational facilities

C t L b & C t f ll


• Competency Labs & Centers of excellence

Our SLA Driven Approach

• Service quality achievement and measurement– Right SLAs

M t i– Metrics.

• Sample SLA goals– Acknowledgement of issues– Turnaround time of issues – Escalation of issues

• Reports / Metrics– Uptime reports for applications / components– Initial response time reports– Incident resolution time reports– Incident status report (incoming, backlog, open,

closed)– Monthly issues resolved and categorized by cause


– Performance vs. SLA reporting

Leveraging Compvue

Your Concerns Our Solutions

Onsite Offshore delivery model

• Reduce management and administration costs• Ability to scale up resources at low costs• Cost effective 24x 7 support

Cost - effectiveness

SLA-based

service D li

Cost effective 24x 7 support

• 24 x 7 SLA based services• Standardized processes based on CMM-5 and ITIL framework to improve reliability and efficiency

Service quality and Processes

Delivery

Experienced and highly

skilled team

p y y

• Access to pool of skilled people with diverse technology expertise• Rapid ramp-up capability• Free up client resources to undertake strategic

Resourcing effectiveness skilled team

IT Infrastructure

Consulting

• Free up client resources to undertake strategic initiatives

• IT infrastructure consulting services for platform migration, performance tuning, consolidation, Technology improvements


Consulting and migration infrastructure portfolio rationalization

Technology improvements

Our Services – IT Consulting & Resourcing

• U.S. based IT Resourcing– Contract IT Resourcingg– Contract‐to‐Hire IT Resourcing– Permanent/Full Timing Hiring

• Global IT Consulting– Onsite and Outsourced Services– IT Technology Strategic Assessments &

Roadmaps– Web &Mobile Development & SupportWeb & Mobile Development & Support– Custom Application Development,

Maintenance and SupportInfrastructure and application operation and


– Infrastructure and application operation and support

Our Services – Key Technology Competencies

• Web 2.0– PHP, Ajax, Adobe Flash, Flex, Open Laszlo, …

• Open source• Open source –– PHP – JBoss, Drupal , Alfresco, Joomla,

Mono MySQL Linux Ruby on Rails Apache AJAX– Mono, MySQL, Linux, Ruby on Rails, Apache, AJAX, Zend Framework, Dojo Toolkit, Laszlo…..

• MicrosoftNET C# VB– .NET, C#, VB

– Sharepoint, Great Plains

• Database– MySQL Oracle Microsoft SQL Server and Informix– MySQL, Oracle, Microsoft SQL Server and Informix

• Mobile & Social Media – Android, Apple iOS

Li k dI F b k


– LinkedIn, Facebook

Our Services – Business Process Outsourcing

OURSOLUTIONS

OUR APPROACHAND TOOLS

BUSINESSIMPACT

COMP-ASSESS BUSINESS PROCESSREENGINEERING

PRODUCTIVITY GAINS

TECHNOLOGY INITIATIVES

IMPROVED EFFICIENCY

COMP-OFFICETECHNOLOGY INITIATIVES-

APPLICATIONS, WEB,SOCIAL MEDIA & MOBILE

HIGHER PROFITABILITYTHROUGH LOWER

OPERATIONAL COSTS

COMP-INTERACT

COST EFFICIENCIESTHROUGH OUTSOURCING

CENTERS IN INDIAAND PHILIPPINES

OPERATIONAL COSTS

REVENUEACCELERATION


ACCELERATION

(c) Copyright 2012, Compvue Inc.

Our Services – Business Process Outsourcing

• COMP‐ASSESS– Business Process Re‐engineering to optimize

processes for reduced process time, cost‐efficiencies and reduced business processing errorsand reduced business processing errors.

– Cost/Benefit Analysis– Step‐by‐step transition from earlier to new re‐

engineered process

COMP OFFICE• COMP‐OFFICE– Human Resource– Accounting, AP/AR, Forecasting and Reporting– Compliance– Timesheet, Billing and Coding– Documentation and retrieval– Website scanning, data entry and form filling

• COMP‐INTERRACTCOMP INTERRACT– Call center, Help Desk and Operator support– Recruitment– Revenue Recovery and Collections

E il h d i l di i f li ti


– Email, phone and social media campaigns for enlisting and brand building

– Surveys and feedback

Our Services – Healthcare Specific BPO

• Compliance – Ensuring healthcare professional remain

compliant to all federal state and localcompliant to all federal, state and local certifications, licensing, testing etc.

• Billing and Coding• Support Call Center• Handling Calendars and

AppointmentsAppointments• Transcription and Coding• Recruitment• Brand building

– Use of social media websitesEmail and Phone Campaigns


– Email and Phone Campaigns

Our Industry Focus

• Healthcare– Healthcare Services and Providers

Standards and compliance– Standards and compliance– IT Application Development, Maintenance,

Operations and Support– Business process Outsourcing

• Financial (Debt Recovery)– Debt collections and recovery solutions for y

Federal and State Agencies– Application development, maintenance and

supportpp– Debt Collection Outsourcing

• High‐Tech


– Software product engineering and support– Application development & management for IT

Why Compvue?

• Highly experience team– Silicon Valley, California background

Experiences derived from companies like Cisco Network– Experiences derived from companies ‐ like Cisco, Network Appliance, Fujitsu, Wells Fargo, Amgen, Merck, T‐Mobile, Virgin Mobile and Performant Financial Corporation

• Excellent infrastructure– Highly secure and ISO 9001 certified state of art Infrastructure

• Reliability and Trust– U.S. Federal Government and California Govt. Approved

Minority Owned Small Business– A California Corporation with executive team in U.S.– Successful track record

V l• Value– Our model is highly flexible to adopt to customer expectations– Highly cost optimized services model

Providing undivided attention to our customers


– Providing undivided attention to our customers– Faster response to the ever changing needs for our customers

THANK YOUfor reviewing the presentation andfor reviewing the presentation and for your interest in Compvue.

440 N Wolfe RD, Sunnyvale, CA 94085. [email protected]. 408-524-3001

www.compvue.com

© Copyright 2012, Compvue Inc.Reproduction and/or distribution without written permission is prohibited

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About Compvue Oct 01 2012 V2

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