A User Guide - Zoho · under Integrations. 2. Mouse over Facebook and click Connect. A popup will...

16

Transcript of A User Guide - Zoho · under Integrations. 2. Mouse over Facebook and click Connect. A popup will...

Social Campaigns are a quick easy way to reach a wider

audience and engage with your followers on social media From

posting a campaign on social media to running promotions on

your Facebook page Zoho Campaigns can do it all

This guide will take you through the process of connecting

your social media accounts with Zoho Campaigns then go over

creating post and page campaigns

A User Guide

Table of content

What can I do with Social Campaigns01

Getting Started with Social Campaigns01

Post Campaign 05

Page Campaign07

1

Social campaign

What can I do with Social Campaigns

Zoho Campaigns provides a multi-dimensional approach to social media

through post campaigns promotional tabs on Facebook and options to

share your email campaign on social media

Letrsquos take a look at some ways you can use this feature

E-commerce - Promote your brand by posting updates on promotional

offers on Twitter Facebook amp LinkedIn

Event Promotion- Promote an important event such as a conference

workshop or a training program

Teasers- Reveal tidbits to build up anticipation for your upcoming

product

Getting Started with Social Campaigns

Before you create PostPage Campaign it is important to connect your

Zoho Campaigns account with Social media accounts such as Facebook

Twitter and LinkedIn

To connect your Facebook account

1 From the Navigation toolbar choose Settings and select Apps

under Integrations

2 Mouse over Facebook and click Connect A popup will appear

2

Social campaign

3 Enable Zoho Campaigns to access information and authorize your

account then click Continue

4 Enter your Facebook credentials to integrate

3

Social campaign

To connect your Twitter account

1 From the Navigation toolbar choose Settings and select Apps under Integrations

2 Mouse over Twitter and click Connect

3 A popup will appear

4 Enter your Twitter credentials and click Authorize App

To connect your LinkedIn account

1 From the Navigation toolbar choose Settings and select Apps

under Integrations

2 Hover on LinkedIn to click Connect

4

Social campaign

3 Enable Zoho Campagins to access information from your LinkedIn

profile

4 Enter your LinkedIn credentials and click Allow Access

Now that yoursquove integrated your Zoho Campagins account with your social

media accounts letrsquos move on to sharing a status or post on Facebook

Twitter or LinkedIn via Zoho Campagins

5

Social campaign

Post Campaign

This is the easiest way to engage your followers on social media All you need

to do is talk about your brand on your social media pages by posting links

images and status updates

Likes retweets views and comments allow you to gauge contact engagement

with your post campaigns

To create a post campaign

1 From the Navigation toolbar choose Engagement and select Social

Campaigns

2 Click Create New and select Post Campaigns

3 Add the following details

Name - Name your campaign for internal use

StatusTweets - This is where you enter the text content of your

campaign

Images ndash Compared to text statuses or links images are the most engaging

posts Supported image formats are jpg jpeg png and bmp The maximum

image file size is 1MB (~1024x1024 px)

Links - Copy and paste a link and your campaign will automatically

generate a link preview with a headline and blurb This preview can be

removed if you wish

6

Social campaign

4 Select the social media pages where you want to publish your campaign

Click Schedule or Post Now to publish the campaign

Tips for your post campaign

1 Your posts should be thought-provoking insightful and relevant

2 Ask open-ended questions

3 Never let a direct and meaningful response go unanswered Have

conversations with your followers

4 While posting a status use hashtags to monitor activity on the topic

5 Avoid using shortened URL in Facebook posts Full-length URLs have

an engagement rate three times higher than shortened URLs

7

Social campaign

6 When tweeting however always use shortened URLs and let users

know exactly where theyrsquore going when they click your link

7 According to a TrackMaven study posts published after work hours

have shown a 11 increase in engagement and posts on Sundays get 25

more

Page Campaign

Page campaigns let you run a promotional campaign on Facebook for a

limited time Yoursquoll create a custom tab for your Facebook page then create

a page campaign for that tab Herersquos what this section will cover

1 Installing page tabs on Facebook

2 Creating page campaigns

3 Promoting page campaigns on social media

4 Sending email invites to contacts

Before you install a page tab please check whether yoursquove created

a Facebook page You can create a Facebook page by clicking the link

below httpswwwfacebookcombusinessproductspages

Installing page tabs on Facebook

Page tabs are windows that you can use to inform visitors about

promotional offers helping you publicize and market your brand

effectively

8

Social campaign

To install page tabs Facebook page

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Manage Pages in the top-right corner of the screen

3 If yoursquove already created a Facebooks page then click Install Tab App

corresponding with your chosen Facebook page A popup will appear

4 Enter a Name and upload an image for your page tab

5 Click Install

Note If you have not created a Facebook page or you want

to add another page to your Facebook account simply click

Add a Facebook Page You can also clone an existing page

campaign rather than starting a new one from scratch

9

Social campaign

Creating page campaign

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Create New and select Page Campaign

3 Enter the following details

Name - This for internal use

Select Page - The Facebook page where you would like to publish the

campaign Add Content - Configure the content for your page tab

4 Click Start

5 You can post the campaign immediately or schedule it for a later

time

Sharing your page campaign on social media

You can promote your Facebook page campaigns by sharing them on

Twitter Facebook and LinkedIn To promote your campaigns on social

media just click the Social Share button once your Facebook page campaign

has launched

10

Social campaign

Sending email invites

An email invite will be sent to contacts to inform them about a new page tab campaign you have posted on Facebook page This will help you garner more attention to your campaign than it would without this feature

To create an email invite

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Select which page campaign yoursquod like to send an email invite for

3 Click Email Invite in the top-right corner of the screen

4 Enter the basic information fill in the content and select the

recipients When complete click Send for Review

5 After the invite is reviewed choose to send the invite immediately or

Schedule it to be sent later

Note You cannot create an email invite for more than one

page campaign You may create multiple email invites for the

same page campaign Email invites will not be sent after the

page campaign has ended It is not possible to send an existing

email invitation for a new page campaign

11

Social campaign

FAQ

When can you send email invites

A page campaign generally has four campaign statuses Draft Running Scheduled and Completed You can send email invites during any of the above campaign statuses except Completed Your campaigns will complete when the campaign end date that yoursquove set has been reached

How do I send an invite in draft mode

When your campaign is in draft mode you can hook your email invites to a page campaign You can choose to either

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How to send an invite in running mode

When your campaign has started but hasnrsquot ended yet you can create an email invite You can either choose to

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How do I send an invite in scheduled mode

When your campaign has been scheduled to launch on a specific date

you can only send email invites by scheduling them to be sent out during

that campaign

Why do I need to send multiple invites

There are no restrictions about when and how multiple invites are to

be sent Zoho Campaigns allows you to send email invites to multiple

recipients in different lists or even to the same lists as reminders

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

Table of content

What can I do with Social Campaigns01

Getting Started with Social Campaigns01

Post Campaign 05

Page Campaign07

1

Social campaign

What can I do with Social Campaigns

Zoho Campaigns provides a multi-dimensional approach to social media

through post campaigns promotional tabs on Facebook and options to

share your email campaign on social media

Letrsquos take a look at some ways you can use this feature

E-commerce - Promote your brand by posting updates on promotional

offers on Twitter Facebook amp LinkedIn

Event Promotion- Promote an important event such as a conference

workshop or a training program

Teasers- Reveal tidbits to build up anticipation for your upcoming

product

Getting Started with Social Campaigns

Before you create PostPage Campaign it is important to connect your

Zoho Campaigns account with Social media accounts such as Facebook

Twitter and LinkedIn

To connect your Facebook account

1 From the Navigation toolbar choose Settings and select Apps

under Integrations

2 Mouse over Facebook and click Connect A popup will appear

2

Social campaign

3 Enable Zoho Campaigns to access information and authorize your

account then click Continue

4 Enter your Facebook credentials to integrate

3

Social campaign

To connect your Twitter account

1 From the Navigation toolbar choose Settings and select Apps under Integrations

2 Mouse over Twitter and click Connect

3 A popup will appear

4 Enter your Twitter credentials and click Authorize App

To connect your LinkedIn account

1 From the Navigation toolbar choose Settings and select Apps

under Integrations

2 Hover on LinkedIn to click Connect

4

Social campaign

3 Enable Zoho Campagins to access information from your LinkedIn

profile

4 Enter your LinkedIn credentials and click Allow Access

Now that yoursquove integrated your Zoho Campagins account with your social

media accounts letrsquos move on to sharing a status or post on Facebook

Twitter or LinkedIn via Zoho Campagins

5

Social campaign

Post Campaign

This is the easiest way to engage your followers on social media All you need

to do is talk about your brand on your social media pages by posting links

images and status updates

Likes retweets views and comments allow you to gauge contact engagement

with your post campaigns

To create a post campaign

1 From the Navigation toolbar choose Engagement and select Social

Campaigns

2 Click Create New and select Post Campaigns

3 Add the following details

Name - Name your campaign for internal use

StatusTweets - This is where you enter the text content of your

campaign

Images ndash Compared to text statuses or links images are the most engaging

posts Supported image formats are jpg jpeg png and bmp The maximum

image file size is 1MB (~1024x1024 px)

Links - Copy and paste a link and your campaign will automatically

generate a link preview with a headline and blurb This preview can be

removed if you wish

6

Social campaign

4 Select the social media pages where you want to publish your campaign

Click Schedule or Post Now to publish the campaign

Tips for your post campaign

1 Your posts should be thought-provoking insightful and relevant

2 Ask open-ended questions

3 Never let a direct and meaningful response go unanswered Have

conversations with your followers

4 While posting a status use hashtags to monitor activity on the topic

5 Avoid using shortened URL in Facebook posts Full-length URLs have

an engagement rate three times higher than shortened URLs

7

Social campaign

6 When tweeting however always use shortened URLs and let users

know exactly where theyrsquore going when they click your link

7 According to a TrackMaven study posts published after work hours

have shown a 11 increase in engagement and posts on Sundays get 25

more

Page Campaign

Page campaigns let you run a promotional campaign on Facebook for a

limited time Yoursquoll create a custom tab for your Facebook page then create

a page campaign for that tab Herersquos what this section will cover

1 Installing page tabs on Facebook

2 Creating page campaigns

3 Promoting page campaigns on social media

4 Sending email invites to contacts

Before you install a page tab please check whether yoursquove created

a Facebook page You can create a Facebook page by clicking the link

below httpswwwfacebookcombusinessproductspages

Installing page tabs on Facebook

Page tabs are windows that you can use to inform visitors about

promotional offers helping you publicize and market your brand

effectively

8

Social campaign

To install page tabs Facebook page

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Manage Pages in the top-right corner of the screen

3 If yoursquove already created a Facebooks page then click Install Tab App

corresponding with your chosen Facebook page A popup will appear

4 Enter a Name and upload an image for your page tab

5 Click Install

Note If you have not created a Facebook page or you want

to add another page to your Facebook account simply click

Add a Facebook Page You can also clone an existing page

campaign rather than starting a new one from scratch

9

Social campaign

Creating page campaign

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Create New and select Page Campaign

3 Enter the following details

Name - This for internal use

Select Page - The Facebook page where you would like to publish the

campaign Add Content - Configure the content for your page tab

4 Click Start

5 You can post the campaign immediately or schedule it for a later

time

Sharing your page campaign on social media

You can promote your Facebook page campaigns by sharing them on

Twitter Facebook and LinkedIn To promote your campaigns on social

media just click the Social Share button once your Facebook page campaign

has launched

10

Social campaign

Sending email invites

An email invite will be sent to contacts to inform them about a new page tab campaign you have posted on Facebook page This will help you garner more attention to your campaign than it would without this feature

To create an email invite

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Select which page campaign yoursquod like to send an email invite for

3 Click Email Invite in the top-right corner of the screen

4 Enter the basic information fill in the content and select the

recipients When complete click Send for Review

5 After the invite is reviewed choose to send the invite immediately or

Schedule it to be sent later

Note You cannot create an email invite for more than one

page campaign You may create multiple email invites for the

same page campaign Email invites will not be sent after the

page campaign has ended It is not possible to send an existing

email invitation for a new page campaign

11

Social campaign

FAQ

When can you send email invites

A page campaign generally has four campaign statuses Draft Running Scheduled and Completed You can send email invites during any of the above campaign statuses except Completed Your campaigns will complete when the campaign end date that yoursquove set has been reached

How do I send an invite in draft mode

When your campaign is in draft mode you can hook your email invites to a page campaign You can choose to either

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How to send an invite in running mode

When your campaign has started but hasnrsquot ended yet you can create an email invite You can either choose to

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How do I send an invite in scheduled mode

When your campaign has been scheduled to launch on a specific date

you can only send email invites by scheduling them to be sent out during

that campaign

Why do I need to send multiple invites

There are no restrictions about when and how multiple invites are to

be sent Zoho Campaigns allows you to send email invites to multiple

recipients in different lists or even to the same lists as reminders

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

1

Social campaign

What can I do with Social Campaigns

Zoho Campaigns provides a multi-dimensional approach to social media

through post campaigns promotional tabs on Facebook and options to

share your email campaign on social media

Letrsquos take a look at some ways you can use this feature

E-commerce - Promote your brand by posting updates on promotional

offers on Twitter Facebook amp LinkedIn

Event Promotion- Promote an important event such as a conference

workshop or a training program

Teasers- Reveal tidbits to build up anticipation for your upcoming

product

Getting Started with Social Campaigns

Before you create PostPage Campaign it is important to connect your

Zoho Campaigns account with Social media accounts such as Facebook

Twitter and LinkedIn

To connect your Facebook account

1 From the Navigation toolbar choose Settings and select Apps

under Integrations

2 Mouse over Facebook and click Connect A popup will appear

2

Social campaign

3 Enable Zoho Campaigns to access information and authorize your

account then click Continue

4 Enter your Facebook credentials to integrate

3

Social campaign

To connect your Twitter account

1 From the Navigation toolbar choose Settings and select Apps under Integrations

2 Mouse over Twitter and click Connect

3 A popup will appear

4 Enter your Twitter credentials and click Authorize App

To connect your LinkedIn account

1 From the Navigation toolbar choose Settings and select Apps

under Integrations

2 Hover on LinkedIn to click Connect

4

Social campaign

3 Enable Zoho Campagins to access information from your LinkedIn

profile

4 Enter your LinkedIn credentials and click Allow Access

Now that yoursquove integrated your Zoho Campagins account with your social

media accounts letrsquos move on to sharing a status or post on Facebook

Twitter or LinkedIn via Zoho Campagins

5

Social campaign

Post Campaign

This is the easiest way to engage your followers on social media All you need

to do is talk about your brand on your social media pages by posting links

images and status updates

Likes retweets views and comments allow you to gauge contact engagement

with your post campaigns

To create a post campaign

1 From the Navigation toolbar choose Engagement and select Social

Campaigns

2 Click Create New and select Post Campaigns

3 Add the following details

Name - Name your campaign for internal use

StatusTweets - This is where you enter the text content of your

campaign

Images ndash Compared to text statuses or links images are the most engaging

posts Supported image formats are jpg jpeg png and bmp The maximum

image file size is 1MB (~1024x1024 px)

Links - Copy and paste a link and your campaign will automatically

generate a link preview with a headline and blurb This preview can be

removed if you wish

6

Social campaign

4 Select the social media pages where you want to publish your campaign

Click Schedule or Post Now to publish the campaign

Tips for your post campaign

1 Your posts should be thought-provoking insightful and relevant

2 Ask open-ended questions

3 Never let a direct and meaningful response go unanswered Have

conversations with your followers

4 While posting a status use hashtags to monitor activity on the topic

5 Avoid using shortened URL in Facebook posts Full-length URLs have

an engagement rate three times higher than shortened URLs

7

Social campaign

6 When tweeting however always use shortened URLs and let users

know exactly where theyrsquore going when they click your link

7 According to a TrackMaven study posts published after work hours

have shown a 11 increase in engagement and posts on Sundays get 25

more

Page Campaign

Page campaigns let you run a promotional campaign on Facebook for a

limited time Yoursquoll create a custom tab for your Facebook page then create

a page campaign for that tab Herersquos what this section will cover

1 Installing page tabs on Facebook

2 Creating page campaigns

3 Promoting page campaigns on social media

4 Sending email invites to contacts

Before you install a page tab please check whether yoursquove created

a Facebook page You can create a Facebook page by clicking the link

below httpswwwfacebookcombusinessproductspages

Installing page tabs on Facebook

Page tabs are windows that you can use to inform visitors about

promotional offers helping you publicize and market your brand

effectively

8

Social campaign

To install page tabs Facebook page

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Manage Pages in the top-right corner of the screen

3 If yoursquove already created a Facebooks page then click Install Tab App

corresponding with your chosen Facebook page A popup will appear

4 Enter a Name and upload an image for your page tab

5 Click Install

Note If you have not created a Facebook page or you want

to add another page to your Facebook account simply click

Add a Facebook Page You can also clone an existing page

campaign rather than starting a new one from scratch

9

Social campaign

Creating page campaign

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Create New and select Page Campaign

3 Enter the following details

Name - This for internal use

Select Page - The Facebook page where you would like to publish the

campaign Add Content - Configure the content for your page tab

4 Click Start

5 You can post the campaign immediately or schedule it for a later

time

Sharing your page campaign on social media

You can promote your Facebook page campaigns by sharing them on

Twitter Facebook and LinkedIn To promote your campaigns on social

media just click the Social Share button once your Facebook page campaign

has launched

10

Social campaign

Sending email invites

An email invite will be sent to contacts to inform them about a new page tab campaign you have posted on Facebook page This will help you garner more attention to your campaign than it would without this feature

To create an email invite

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Select which page campaign yoursquod like to send an email invite for

3 Click Email Invite in the top-right corner of the screen

4 Enter the basic information fill in the content and select the

recipients When complete click Send for Review

5 After the invite is reviewed choose to send the invite immediately or

Schedule it to be sent later

Note You cannot create an email invite for more than one

page campaign You may create multiple email invites for the

same page campaign Email invites will not be sent after the

page campaign has ended It is not possible to send an existing

email invitation for a new page campaign

11

Social campaign

FAQ

When can you send email invites

A page campaign generally has four campaign statuses Draft Running Scheduled and Completed You can send email invites during any of the above campaign statuses except Completed Your campaigns will complete when the campaign end date that yoursquove set has been reached

How do I send an invite in draft mode

When your campaign is in draft mode you can hook your email invites to a page campaign You can choose to either

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How to send an invite in running mode

When your campaign has started but hasnrsquot ended yet you can create an email invite You can either choose to

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How do I send an invite in scheduled mode

When your campaign has been scheduled to launch on a specific date

you can only send email invites by scheduling them to be sent out during

that campaign

Why do I need to send multiple invites

There are no restrictions about when and how multiple invites are to

be sent Zoho Campaigns allows you to send email invites to multiple

recipients in different lists or even to the same lists as reminders

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

2

Social campaign

3 Enable Zoho Campaigns to access information and authorize your

account then click Continue

4 Enter your Facebook credentials to integrate

3

Social campaign

To connect your Twitter account

1 From the Navigation toolbar choose Settings and select Apps under Integrations

2 Mouse over Twitter and click Connect

3 A popup will appear

4 Enter your Twitter credentials and click Authorize App

To connect your LinkedIn account

1 From the Navigation toolbar choose Settings and select Apps

under Integrations

2 Hover on LinkedIn to click Connect

4

Social campaign

3 Enable Zoho Campagins to access information from your LinkedIn

profile

4 Enter your LinkedIn credentials and click Allow Access

Now that yoursquove integrated your Zoho Campagins account with your social

media accounts letrsquos move on to sharing a status or post on Facebook

Twitter or LinkedIn via Zoho Campagins

5

Social campaign

Post Campaign

This is the easiest way to engage your followers on social media All you need

to do is talk about your brand on your social media pages by posting links

images and status updates

Likes retweets views and comments allow you to gauge contact engagement

with your post campaigns

To create a post campaign

1 From the Navigation toolbar choose Engagement and select Social

Campaigns

2 Click Create New and select Post Campaigns

3 Add the following details

Name - Name your campaign for internal use

StatusTweets - This is where you enter the text content of your

campaign

Images ndash Compared to text statuses or links images are the most engaging

posts Supported image formats are jpg jpeg png and bmp The maximum

image file size is 1MB (~1024x1024 px)

Links - Copy and paste a link and your campaign will automatically

generate a link preview with a headline and blurb This preview can be

removed if you wish

6

Social campaign

4 Select the social media pages where you want to publish your campaign

Click Schedule or Post Now to publish the campaign

Tips for your post campaign

1 Your posts should be thought-provoking insightful and relevant

2 Ask open-ended questions

3 Never let a direct and meaningful response go unanswered Have

conversations with your followers

4 While posting a status use hashtags to monitor activity on the topic

5 Avoid using shortened URL in Facebook posts Full-length URLs have

an engagement rate three times higher than shortened URLs

7

Social campaign

6 When tweeting however always use shortened URLs and let users

know exactly where theyrsquore going when they click your link

7 According to a TrackMaven study posts published after work hours

have shown a 11 increase in engagement and posts on Sundays get 25

more

Page Campaign

Page campaigns let you run a promotional campaign on Facebook for a

limited time Yoursquoll create a custom tab for your Facebook page then create

a page campaign for that tab Herersquos what this section will cover

1 Installing page tabs on Facebook

2 Creating page campaigns

3 Promoting page campaigns on social media

4 Sending email invites to contacts

Before you install a page tab please check whether yoursquove created

a Facebook page You can create a Facebook page by clicking the link

below httpswwwfacebookcombusinessproductspages

Installing page tabs on Facebook

Page tabs are windows that you can use to inform visitors about

promotional offers helping you publicize and market your brand

effectively

8

Social campaign

To install page tabs Facebook page

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Manage Pages in the top-right corner of the screen

3 If yoursquove already created a Facebooks page then click Install Tab App

corresponding with your chosen Facebook page A popup will appear

4 Enter a Name and upload an image for your page tab

5 Click Install

Note If you have not created a Facebook page or you want

to add another page to your Facebook account simply click

Add a Facebook Page You can also clone an existing page

campaign rather than starting a new one from scratch

9

Social campaign

Creating page campaign

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Create New and select Page Campaign

3 Enter the following details

Name - This for internal use

Select Page - The Facebook page where you would like to publish the

campaign Add Content - Configure the content for your page tab

4 Click Start

5 You can post the campaign immediately or schedule it for a later

time

Sharing your page campaign on social media

You can promote your Facebook page campaigns by sharing them on

Twitter Facebook and LinkedIn To promote your campaigns on social

media just click the Social Share button once your Facebook page campaign

has launched

10

Social campaign

Sending email invites

An email invite will be sent to contacts to inform them about a new page tab campaign you have posted on Facebook page This will help you garner more attention to your campaign than it would without this feature

To create an email invite

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Select which page campaign yoursquod like to send an email invite for

3 Click Email Invite in the top-right corner of the screen

4 Enter the basic information fill in the content and select the

recipients When complete click Send for Review

5 After the invite is reviewed choose to send the invite immediately or

Schedule it to be sent later

Note You cannot create an email invite for more than one

page campaign You may create multiple email invites for the

same page campaign Email invites will not be sent after the

page campaign has ended It is not possible to send an existing

email invitation for a new page campaign

11

Social campaign

FAQ

When can you send email invites

A page campaign generally has four campaign statuses Draft Running Scheduled and Completed You can send email invites during any of the above campaign statuses except Completed Your campaigns will complete when the campaign end date that yoursquove set has been reached

How do I send an invite in draft mode

When your campaign is in draft mode you can hook your email invites to a page campaign You can choose to either

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How to send an invite in running mode

When your campaign has started but hasnrsquot ended yet you can create an email invite You can either choose to

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How do I send an invite in scheduled mode

When your campaign has been scheduled to launch on a specific date

you can only send email invites by scheduling them to be sent out during

that campaign

Why do I need to send multiple invites

There are no restrictions about when and how multiple invites are to

be sent Zoho Campaigns allows you to send email invites to multiple

recipients in different lists or even to the same lists as reminders

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

3

Social campaign

To connect your Twitter account

1 From the Navigation toolbar choose Settings and select Apps under Integrations

2 Mouse over Twitter and click Connect

3 A popup will appear

4 Enter your Twitter credentials and click Authorize App

To connect your LinkedIn account

1 From the Navigation toolbar choose Settings and select Apps

under Integrations

2 Hover on LinkedIn to click Connect

4

Social campaign

3 Enable Zoho Campagins to access information from your LinkedIn

profile

4 Enter your LinkedIn credentials and click Allow Access

Now that yoursquove integrated your Zoho Campagins account with your social

media accounts letrsquos move on to sharing a status or post on Facebook

Twitter or LinkedIn via Zoho Campagins

5

Social campaign

Post Campaign

This is the easiest way to engage your followers on social media All you need

to do is talk about your brand on your social media pages by posting links

images and status updates

Likes retweets views and comments allow you to gauge contact engagement

with your post campaigns

To create a post campaign

1 From the Navigation toolbar choose Engagement and select Social

Campaigns

2 Click Create New and select Post Campaigns

3 Add the following details

Name - Name your campaign for internal use

StatusTweets - This is where you enter the text content of your

campaign

Images ndash Compared to text statuses or links images are the most engaging

posts Supported image formats are jpg jpeg png and bmp The maximum

image file size is 1MB (~1024x1024 px)

Links - Copy and paste a link and your campaign will automatically

generate a link preview with a headline and blurb This preview can be

removed if you wish

6

Social campaign

4 Select the social media pages where you want to publish your campaign

Click Schedule or Post Now to publish the campaign

Tips for your post campaign

1 Your posts should be thought-provoking insightful and relevant

2 Ask open-ended questions

3 Never let a direct and meaningful response go unanswered Have

conversations with your followers

4 While posting a status use hashtags to monitor activity on the topic

5 Avoid using shortened URL in Facebook posts Full-length URLs have

an engagement rate three times higher than shortened URLs

7

Social campaign

6 When tweeting however always use shortened URLs and let users

know exactly where theyrsquore going when they click your link

7 According to a TrackMaven study posts published after work hours

have shown a 11 increase in engagement and posts on Sundays get 25

more

Page Campaign

Page campaigns let you run a promotional campaign on Facebook for a

limited time Yoursquoll create a custom tab for your Facebook page then create

a page campaign for that tab Herersquos what this section will cover

1 Installing page tabs on Facebook

2 Creating page campaigns

3 Promoting page campaigns on social media

4 Sending email invites to contacts

Before you install a page tab please check whether yoursquove created

a Facebook page You can create a Facebook page by clicking the link

below httpswwwfacebookcombusinessproductspages

Installing page tabs on Facebook

Page tabs are windows that you can use to inform visitors about

promotional offers helping you publicize and market your brand

effectively

8

Social campaign

To install page tabs Facebook page

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Manage Pages in the top-right corner of the screen

3 If yoursquove already created a Facebooks page then click Install Tab App

corresponding with your chosen Facebook page A popup will appear

4 Enter a Name and upload an image for your page tab

5 Click Install

Note If you have not created a Facebook page or you want

to add another page to your Facebook account simply click

Add a Facebook Page You can also clone an existing page

campaign rather than starting a new one from scratch

9

Social campaign

Creating page campaign

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Create New and select Page Campaign

3 Enter the following details

Name - This for internal use

Select Page - The Facebook page where you would like to publish the

campaign Add Content - Configure the content for your page tab

4 Click Start

5 You can post the campaign immediately or schedule it for a later

time

Sharing your page campaign on social media

You can promote your Facebook page campaigns by sharing them on

Twitter Facebook and LinkedIn To promote your campaigns on social

media just click the Social Share button once your Facebook page campaign

has launched

10

Social campaign

Sending email invites

An email invite will be sent to contacts to inform them about a new page tab campaign you have posted on Facebook page This will help you garner more attention to your campaign than it would without this feature

To create an email invite

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Select which page campaign yoursquod like to send an email invite for

3 Click Email Invite in the top-right corner of the screen

4 Enter the basic information fill in the content and select the

recipients When complete click Send for Review

5 After the invite is reviewed choose to send the invite immediately or

Schedule it to be sent later

Note You cannot create an email invite for more than one

page campaign You may create multiple email invites for the

same page campaign Email invites will not be sent after the

page campaign has ended It is not possible to send an existing

email invitation for a new page campaign

11

Social campaign

FAQ

When can you send email invites

A page campaign generally has four campaign statuses Draft Running Scheduled and Completed You can send email invites during any of the above campaign statuses except Completed Your campaigns will complete when the campaign end date that yoursquove set has been reached

How do I send an invite in draft mode

When your campaign is in draft mode you can hook your email invites to a page campaign You can choose to either

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How to send an invite in running mode

When your campaign has started but hasnrsquot ended yet you can create an email invite You can either choose to

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How do I send an invite in scheduled mode

When your campaign has been scheduled to launch on a specific date

you can only send email invites by scheduling them to be sent out during

that campaign

Why do I need to send multiple invites

There are no restrictions about when and how multiple invites are to

be sent Zoho Campaigns allows you to send email invites to multiple

recipients in different lists or even to the same lists as reminders

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

4

Social campaign

3 Enable Zoho Campagins to access information from your LinkedIn

profile

4 Enter your LinkedIn credentials and click Allow Access

Now that yoursquove integrated your Zoho Campagins account with your social

media accounts letrsquos move on to sharing a status or post on Facebook

Twitter or LinkedIn via Zoho Campagins

5

Social campaign

Post Campaign

This is the easiest way to engage your followers on social media All you need

to do is talk about your brand on your social media pages by posting links

images and status updates

Likes retweets views and comments allow you to gauge contact engagement

with your post campaigns

To create a post campaign

1 From the Navigation toolbar choose Engagement and select Social

Campaigns

2 Click Create New and select Post Campaigns

3 Add the following details

Name - Name your campaign for internal use

StatusTweets - This is where you enter the text content of your

campaign

Images ndash Compared to text statuses or links images are the most engaging

posts Supported image formats are jpg jpeg png and bmp The maximum

image file size is 1MB (~1024x1024 px)

Links - Copy and paste a link and your campaign will automatically

generate a link preview with a headline and blurb This preview can be

removed if you wish

6

Social campaign

4 Select the social media pages where you want to publish your campaign

Click Schedule or Post Now to publish the campaign

Tips for your post campaign

1 Your posts should be thought-provoking insightful and relevant

2 Ask open-ended questions

3 Never let a direct and meaningful response go unanswered Have

conversations with your followers

4 While posting a status use hashtags to monitor activity on the topic

5 Avoid using shortened URL in Facebook posts Full-length URLs have

an engagement rate three times higher than shortened URLs

7

Social campaign

6 When tweeting however always use shortened URLs and let users

know exactly where theyrsquore going when they click your link

7 According to a TrackMaven study posts published after work hours

have shown a 11 increase in engagement and posts on Sundays get 25

more

Page Campaign

Page campaigns let you run a promotional campaign on Facebook for a

limited time Yoursquoll create a custom tab for your Facebook page then create

a page campaign for that tab Herersquos what this section will cover

1 Installing page tabs on Facebook

2 Creating page campaigns

3 Promoting page campaigns on social media

4 Sending email invites to contacts

Before you install a page tab please check whether yoursquove created

a Facebook page You can create a Facebook page by clicking the link

below httpswwwfacebookcombusinessproductspages

Installing page tabs on Facebook

Page tabs are windows that you can use to inform visitors about

promotional offers helping you publicize and market your brand

effectively

8

Social campaign

To install page tabs Facebook page

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Manage Pages in the top-right corner of the screen

3 If yoursquove already created a Facebooks page then click Install Tab App

corresponding with your chosen Facebook page A popup will appear

4 Enter a Name and upload an image for your page tab

5 Click Install

Note If you have not created a Facebook page or you want

to add another page to your Facebook account simply click

Add a Facebook Page You can also clone an existing page

campaign rather than starting a new one from scratch

9

Social campaign

Creating page campaign

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Create New and select Page Campaign

3 Enter the following details

Name - This for internal use

Select Page - The Facebook page where you would like to publish the

campaign Add Content - Configure the content for your page tab

4 Click Start

5 You can post the campaign immediately or schedule it for a later

time

Sharing your page campaign on social media

You can promote your Facebook page campaigns by sharing them on

Twitter Facebook and LinkedIn To promote your campaigns on social

media just click the Social Share button once your Facebook page campaign

has launched

10

Social campaign

Sending email invites

An email invite will be sent to contacts to inform them about a new page tab campaign you have posted on Facebook page This will help you garner more attention to your campaign than it would without this feature

To create an email invite

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Select which page campaign yoursquod like to send an email invite for

3 Click Email Invite in the top-right corner of the screen

4 Enter the basic information fill in the content and select the

recipients When complete click Send for Review

5 After the invite is reviewed choose to send the invite immediately or

Schedule it to be sent later

Note You cannot create an email invite for more than one

page campaign You may create multiple email invites for the

same page campaign Email invites will not be sent after the

page campaign has ended It is not possible to send an existing

email invitation for a new page campaign

11

Social campaign

FAQ

When can you send email invites

A page campaign generally has four campaign statuses Draft Running Scheduled and Completed You can send email invites during any of the above campaign statuses except Completed Your campaigns will complete when the campaign end date that yoursquove set has been reached

How do I send an invite in draft mode

When your campaign is in draft mode you can hook your email invites to a page campaign You can choose to either

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How to send an invite in running mode

When your campaign has started but hasnrsquot ended yet you can create an email invite You can either choose to

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How do I send an invite in scheduled mode

When your campaign has been scheduled to launch on a specific date

you can only send email invites by scheduling them to be sent out during

that campaign

Why do I need to send multiple invites

There are no restrictions about when and how multiple invites are to

be sent Zoho Campaigns allows you to send email invites to multiple

recipients in different lists or even to the same lists as reminders

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

5

Social campaign

Post Campaign

This is the easiest way to engage your followers on social media All you need

to do is talk about your brand on your social media pages by posting links

images and status updates

Likes retweets views and comments allow you to gauge contact engagement

with your post campaigns

To create a post campaign

1 From the Navigation toolbar choose Engagement and select Social

Campaigns

2 Click Create New and select Post Campaigns

3 Add the following details

Name - Name your campaign for internal use

StatusTweets - This is where you enter the text content of your

campaign

Images ndash Compared to text statuses or links images are the most engaging

posts Supported image formats are jpg jpeg png and bmp The maximum

image file size is 1MB (~1024x1024 px)

Links - Copy and paste a link and your campaign will automatically

generate a link preview with a headline and blurb This preview can be

removed if you wish

6

Social campaign

4 Select the social media pages where you want to publish your campaign

Click Schedule or Post Now to publish the campaign

Tips for your post campaign

1 Your posts should be thought-provoking insightful and relevant

2 Ask open-ended questions

3 Never let a direct and meaningful response go unanswered Have

conversations with your followers

4 While posting a status use hashtags to monitor activity on the topic

5 Avoid using shortened URL in Facebook posts Full-length URLs have

an engagement rate three times higher than shortened URLs

7

Social campaign

6 When tweeting however always use shortened URLs and let users

know exactly where theyrsquore going when they click your link

7 According to a TrackMaven study posts published after work hours

have shown a 11 increase in engagement and posts on Sundays get 25

more

Page Campaign

Page campaigns let you run a promotional campaign on Facebook for a

limited time Yoursquoll create a custom tab for your Facebook page then create

a page campaign for that tab Herersquos what this section will cover

1 Installing page tabs on Facebook

2 Creating page campaigns

3 Promoting page campaigns on social media

4 Sending email invites to contacts

Before you install a page tab please check whether yoursquove created

a Facebook page You can create a Facebook page by clicking the link

below httpswwwfacebookcombusinessproductspages

Installing page tabs on Facebook

Page tabs are windows that you can use to inform visitors about

promotional offers helping you publicize and market your brand

effectively

8

Social campaign

To install page tabs Facebook page

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Manage Pages in the top-right corner of the screen

3 If yoursquove already created a Facebooks page then click Install Tab App

corresponding with your chosen Facebook page A popup will appear

4 Enter a Name and upload an image for your page tab

5 Click Install

Note If you have not created a Facebook page or you want

to add another page to your Facebook account simply click

Add a Facebook Page You can also clone an existing page

campaign rather than starting a new one from scratch

9

Social campaign

Creating page campaign

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Create New and select Page Campaign

3 Enter the following details

Name - This for internal use

Select Page - The Facebook page where you would like to publish the

campaign Add Content - Configure the content for your page tab

4 Click Start

5 You can post the campaign immediately or schedule it for a later

time

Sharing your page campaign on social media

You can promote your Facebook page campaigns by sharing them on

Twitter Facebook and LinkedIn To promote your campaigns on social

media just click the Social Share button once your Facebook page campaign

has launched

10

Social campaign

Sending email invites

An email invite will be sent to contacts to inform them about a new page tab campaign you have posted on Facebook page This will help you garner more attention to your campaign than it would without this feature

To create an email invite

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Select which page campaign yoursquod like to send an email invite for

3 Click Email Invite in the top-right corner of the screen

4 Enter the basic information fill in the content and select the

recipients When complete click Send for Review

5 After the invite is reviewed choose to send the invite immediately or

Schedule it to be sent later

Note You cannot create an email invite for more than one

page campaign You may create multiple email invites for the

same page campaign Email invites will not be sent after the

page campaign has ended It is not possible to send an existing

email invitation for a new page campaign

11

Social campaign

FAQ

When can you send email invites

A page campaign generally has four campaign statuses Draft Running Scheduled and Completed You can send email invites during any of the above campaign statuses except Completed Your campaigns will complete when the campaign end date that yoursquove set has been reached

How do I send an invite in draft mode

When your campaign is in draft mode you can hook your email invites to a page campaign You can choose to either

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How to send an invite in running mode

When your campaign has started but hasnrsquot ended yet you can create an email invite You can either choose to

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How do I send an invite in scheduled mode

When your campaign has been scheduled to launch on a specific date

you can only send email invites by scheduling them to be sent out during

that campaign

Why do I need to send multiple invites

There are no restrictions about when and how multiple invites are to

be sent Zoho Campaigns allows you to send email invites to multiple

recipients in different lists or even to the same lists as reminders

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

6

Social campaign

4 Select the social media pages where you want to publish your campaign

Click Schedule or Post Now to publish the campaign

Tips for your post campaign

1 Your posts should be thought-provoking insightful and relevant

2 Ask open-ended questions

3 Never let a direct and meaningful response go unanswered Have

conversations with your followers

4 While posting a status use hashtags to monitor activity on the topic

5 Avoid using shortened URL in Facebook posts Full-length URLs have

an engagement rate three times higher than shortened URLs

7

Social campaign

6 When tweeting however always use shortened URLs and let users

know exactly where theyrsquore going when they click your link

7 According to a TrackMaven study posts published after work hours

have shown a 11 increase in engagement and posts on Sundays get 25

more

Page Campaign

Page campaigns let you run a promotional campaign on Facebook for a

limited time Yoursquoll create a custom tab for your Facebook page then create

a page campaign for that tab Herersquos what this section will cover

1 Installing page tabs on Facebook

2 Creating page campaigns

3 Promoting page campaigns on social media

4 Sending email invites to contacts

Before you install a page tab please check whether yoursquove created

a Facebook page You can create a Facebook page by clicking the link

below httpswwwfacebookcombusinessproductspages

Installing page tabs on Facebook

Page tabs are windows that you can use to inform visitors about

promotional offers helping you publicize and market your brand

effectively

8

Social campaign

To install page tabs Facebook page

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Manage Pages in the top-right corner of the screen

3 If yoursquove already created a Facebooks page then click Install Tab App

corresponding with your chosen Facebook page A popup will appear

4 Enter a Name and upload an image for your page tab

5 Click Install

Note If you have not created a Facebook page or you want

to add another page to your Facebook account simply click

Add a Facebook Page You can also clone an existing page

campaign rather than starting a new one from scratch

9

Social campaign

Creating page campaign

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Create New and select Page Campaign

3 Enter the following details

Name - This for internal use

Select Page - The Facebook page where you would like to publish the

campaign Add Content - Configure the content for your page tab

4 Click Start

5 You can post the campaign immediately or schedule it for a later

time

Sharing your page campaign on social media

You can promote your Facebook page campaigns by sharing them on

Twitter Facebook and LinkedIn To promote your campaigns on social

media just click the Social Share button once your Facebook page campaign

has launched

10

Social campaign

Sending email invites

An email invite will be sent to contacts to inform them about a new page tab campaign you have posted on Facebook page This will help you garner more attention to your campaign than it would without this feature

To create an email invite

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Select which page campaign yoursquod like to send an email invite for

3 Click Email Invite in the top-right corner of the screen

4 Enter the basic information fill in the content and select the

recipients When complete click Send for Review

5 After the invite is reviewed choose to send the invite immediately or

Schedule it to be sent later

Note You cannot create an email invite for more than one

page campaign You may create multiple email invites for the

same page campaign Email invites will not be sent after the

page campaign has ended It is not possible to send an existing

email invitation for a new page campaign

11

Social campaign

FAQ

When can you send email invites

A page campaign generally has four campaign statuses Draft Running Scheduled and Completed You can send email invites during any of the above campaign statuses except Completed Your campaigns will complete when the campaign end date that yoursquove set has been reached

How do I send an invite in draft mode

When your campaign is in draft mode you can hook your email invites to a page campaign You can choose to either

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How to send an invite in running mode

When your campaign has started but hasnrsquot ended yet you can create an email invite You can either choose to

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How do I send an invite in scheduled mode

When your campaign has been scheduled to launch on a specific date

you can only send email invites by scheduling them to be sent out during

that campaign

Why do I need to send multiple invites

There are no restrictions about when and how multiple invites are to

be sent Zoho Campaigns allows you to send email invites to multiple

recipients in different lists or even to the same lists as reminders

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

7

Social campaign

6 When tweeting however always use shortened URLs and let users

know exactly where theyrsquore going when they click your link

7 According to a TrackMaven study posts published after work hours

have shown a 11 increase in engagement and posts on Sundays get 25

more

Page Campaign

Page campaigns let you run a promotional campaign on Facebook for a

limited time Yoursquoll create a custom tab for your Facebook page then create

a page campaign for that tab Herersquos what this section will cover

1 Installing page tabs on Facebook

2 Creating page campaigns

3 Promoting page campaigns on social media

4 Sending email invites to contacts

Before you install a page tab please check whether yoursquove created

a Facebook page You can create a Facebook page by clicking the link

below httpswwwfacebookcombusinessproductspages

Installing page tabs on Facebook

Page tabs are windows that you can use to inform visitors about

promotional offers helping you publicize and market your brand

effectively

8

Social campaign

To install page tabs Facebook page

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Manage Pages in the top-right corner of the screen

3 If yoursquove already created a Facebooks page then click Install Tab App

corresponding with your chosen Facebook page A popup will appear

4 Enter a Name and upload an image for your page tab

5 Click Install

Note If you have not created a Facebook page or you want

to add another page to your Facebook account simply click

Add a Facebook Page You can also clone an existing page

campaign rather than starting a new one from scratch

9

Social campaign

Creating page campaign

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Create New and select Page Campaign

3 Enter the following details

Name - This for internal use

Select Page - The Facebook page where you would like to publish the

campaign Add Content - Configure the content for your page tab

4 Click Start

5 You can post the campaign immediately or schedule it for a later

time

Sharing your page campaign on social media

You can promote your Facebook page campaigns by sharing them on

Twitter Facebook and LinkedIn To promote your campaigns on social

media just click the Social Share button once your Facebook page campaign

has launched

10

Social campaign

Sending email invites

An email invite will be sent to contacts to inform them about a new page tab campaign you have posted on Facebook page This will help you garner more attention to your campaign than it would without this feature

To create an email invite

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Select which page campaign yoursquod like to send an email invite for

3 Click Email Invite in the top-right corner of the screen

4 Enter the basic information fill in the content and select the

recipients When complete click Send for Review

5 After the invite is reviewed choose to send the invite immediately or

Schedule it to be sent later

Note You cannot create an email invite for more than one

page campaign You may create multiple email invites for the

same page campaign Email invites will not be sent after the

page campaign has ended It is not possible to send an existing

email invitation for a new page campaign

11

Social campaign

FAQ

When can you send email invites

A page campaign generally has four campaign statuses Draft Running Scheduled and Completed You can send email invites during any of the above campaign statuses except Completed Your campaigns will complete when the campaign end date that yoursquove set has been reached

How do I send an invite in draft mode

When your campaign is in draft mode you can hook your email invites to a page campaign You can choose to either

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How to send an invite in running mode

When your campaign has started but hasnrsquot ended yet you can create an email invite You can either choose to

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How do I send an invite in scheduled mode

When your campaign has been scheduled to launch on a specific date

you can only send email invites by scheduling them to be sent out during

that campaign

Why do I need to send multiple invites

There are no restrictions about when and how multiple invites are to

be sent Zoho Campaigns allows you to send email invites to multiple

recipients in different lists or even to the same lists as reminders

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

8

Social campaign

To install page tabs Facebook page

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Manage Pages in the top-right corner of the screen

3 If yoursquove already created a Facebooks page then click Install Tab App

corresponding with your chosen Facebook page A popup will appear

4 Enter a Name and upload an image for your page tab

5 Click Install

Note If you have not created a Facebook page or you want

to add another page to your Facebook account simply click

Add a Facebook Page You can also clone an existing page

campaign rather than starting a new one from scratch

9

Social campaign

Creating page campaign

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Create New and select Page Campaign

3 Enter the following details

Name - This for internal use

Select Page - The Facebook page where you would like to publish the

campaign Add Content - Configure the content for your page tab

4 Click Start

5 You can post the campaign immediately or schedule it for a later

time

Sharing your page campaign on social media

You can promote your Facebook page campaigns by sharing them on

Twitter Facebook and LinkedIn To promote your campaigns on social

media just click the Social Share button once your Facebook page campaign

has launched

10

Social campaign

Sending email invites

An email invite will be sent to contacts to inform them about a new page tab campaign you have posted on Facebook page This will help you garner more attention to your campaign than it would without this feature

To create an email invite

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Select which page campaign yoursquod like to send an email invite for

3 Click Email Invite in the top-right corner of the screen

4 Enter the basic information fill in the content and select the

recipients When complete click Send for Review

5 After the invite is reviewed choose to send the invite immediately or

Schedule it to be sent later

Note You cannot create an email invite for more than one

page campaign You may create multiple email invites for the

same page campaign Email invites will not be sent after the

page campaign has ended It is not possible to send an existing

email invitation for a new page campaign

11

Social campaign

FAQ

When can you send email invites

A page campaign generally has four campaign statuses Draft Running Scheduled and Completed You can send email invites during any of the above campaign statuses except Completed Your campaigns will complete when the campaign end date that yoursquove set has been reached

How do I send an invite in draft mode

When your campaign is in draft mode you can hook your email invites to a page campaign You can choose to either

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How to send an invite in running mode

When your campaign has started but hasnrsquot ended yet you can create an email invite You can either choose to

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How do I send an invite in scheduled mode

When your campaign has been scheduled to launch on a specific date

you can only send email invites by scheduling them to be sent out during

that campaign

Why do I need to send multiple invites

There are no restrictions about when and how multiple invites are to

be sent Zoho Campaigns allows you to send email invites to multiple

recipients in different lists or even to the same lists as reminders

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

9

Social campaign

Creating page campaign

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Click Create New and select Page Campaign

3 Enter the following details

Name - This for internal use

Select Page - The Facebook page where you would like to publish the

campaign Add Content - Configure the content for your page tab

4 Click Start

5 You can post the campaign immediately or schedule it for a later

time

Sharing your page campaign on social media

You can promote your Facebook page campaigns by sharing them on

Twitter Facebook and LinkedIn To promote your campaigns on social

media just click the Social Share button once your Facebook page campaign

has launched

10

Social campaign

Sending email invites

An email invite will be sent to contacts to inform them about a new page tab campaign you have posted on Facebook page This will help you garner more attention to your campaign than it would without this feature

To create an email invite

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Select which page campaign yoursquod like to send an email invite for

3 Click Email Invite in the top-right corner of the screen

4 Enter the basic information fill in the content and select the

recipients When complete click Send for Review

5 After the invite is reviewed choose to send the invite immediately or

Schedule it to be sent later

Note You cannot create an email invite for more than one

page campaign You may create multiple email invites for the

same page campaign Email invites will not be sent after the

page campaign has ended It is not possible to send an existing

email invitation for a new page campaign

11

Social campaign

FAQ

When can you send email invites

A page campaign generally has four campaign statuses Draft Running Scheduled and Completed You can send email invites during any of the above campaign statuses except Completed Your campaigns will complete when the campaign end date that yoursquove set has been reached

How do I send an invite in draft mode

When your campaign is in draft mode you can hook your email invites to a page campaign You can choose to either

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How to send an invite in running mode

When your campaign has started but hasnrsquot ended yet you can create an email invite You can either choose to

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How do I send an invite in scheduled mode

When your campaign has been scheduled to launch on a specific date

you can only send email invites by scheduling them to be sent out during

that campaign

Why do I need to send multiple invites

There are no restrictions about when and how multiple invites are to

be sent Zoho Campaigns allows you to send email invites to multiple

recipients in different lists or even to the same lists as reminders

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

10

Social campaign

Sending email invites

An email invite will be sent to contacts to inform them about a new page tab campaign you have posted on Facebook page This will help you garner more attention to your campaign than it would without this feature

To create an email invite

1 From the Navigation toolbar choose Campagins and select Social

Campaigns

2 Select which page campaign yoursquod like to send an email invite for

3 Click Email Invite in the top-right corner of the screen

4 Enter the basic information fill in the content and select the

recipients When complete click Send for Review

5 After the invite is reviewed choose to send the invite immediately or

Schedule it to be sent later

Note You cannot create an email invite for more than one

page campaign You may create multiple email invites for the

same page campaign Email invites will not be sent after the

page campaign has ended It is not possible to send an existing

email invitation for a new page campaign

11

Social campaign

FAQ

When can you send email invites

A page campaign generally has four campaign statuses Draft Running Scheduled and Completed You can send email invites during any of the above campaign statuses except Completed Your campaigns will complete when the campaign end date that yoursquove set has been reached

How do I send an invite in draft mode

When your campaign is in draft mode you can hook your email invites to a page campaign You can choose to either

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How to send an invite in running mode

When your campaign has started but hasnrsquot ended yet you can create an email invite You can either choose to

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How do I send an invite in scheduled mode

When your campaign has been scheduled to launch on a specific date

you can only send email invites by scheduling them to be sent out during

that campaign

Why do I need to send multiple invites

There are no restrictions about when and how multiple invites are to

be sent Zoho Campaigns allows you to send email invites to multiple

recipients in different lists or even to the same lists as reminders

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

11

Social campaign

FAQ

When can you send email invites

A page campaign generally has four campaign statuses Draft Running Scheduled and Completed You can send email invites during any of the above campaign statuses except Completed Your campaigns will complete when the campaign end date that yoursquove set has been reached

How do I send an invite in draft mode

When your campaign is in draft mode you can hook your email invites to a page campaign You can choose to either

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How to send an invite in running mode

When your campaign has started but hasnrsquot ended yet you can create an email invite You can either choose to

1 Click Send Immediately

2 Click Delay By then set the start and end dates for invites

How do I send an invite in scheduled mode

When your campaign has been scheduled to launch on a specific date

you can only send email invites by scheduling them to be sent out during

that campaign

Why do I need to send multiple invites

There are no restrictions about when and how multiple invites are to

be sent Zoho Campaigns allows you to send email invites to multiple

recipients in different lists or even to the same lists as reminders

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

12

Social campaign

How do I schedule my invites to be sent after 3 hours instead of

the predetermined time interval

Zoho Campaigns allows a time interval in the multiples of 2 hours to

be given in order to give your contacts an appropriate amount of time

to view your email invite campaign before sending them a reminder about

the page campaign being posted on Facebook If an invite is to be at a

delay of a specific number of hours that has not been predetermined

then it can be created at that particular time and sent immediately

How do I send email invites to newly added contactsEmail invites can be sent to newly added contacts for a page campaign

that has not yet ended These contacts can be added to a separate

list and have invites sent to them within the campaignrsquos end date

Can I send an invite after my page campaign has completedNo When your page campaign is over email invites will not be sent for

that campaign

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved

13

Social campaign

Contact us

Zoho Corporation4141 Hacienda Drive

PleasantonCalifornia 94588 USA

+1 (888) 900 9646 (USA)+44 (20) 35647890 (UK)

Supportzohocampaignscom

Please feel free to share this document

You can find more details and step by step instruction on our Online Help

Visit httpswwwzohocomcampaigns to sign up for a free account

copy 2019 Zoho Corp All Rights Reserved