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    Employee Staff No. 39928

    ANNUAL PERFORMANCE APPRAISAL FORM(To be used by all Officers in Scale I, II & III)

    Year Ending MARCH 2011

    Name of the Appraisee R K SINGH

    (in Capital Letters)

    Designation & Scale MANAGER SCALE II

    Place of Posting

    As on date of appraisal AMINABAD LUCKNOW

    Since when posted 05/06/2009

    Name & Designation of SRI B M DUTTA

    the Appraiser (In Capital Letters) (CHIEF MANAGER )

    INSTRUCTIONS:1. This Annual Performance Appraisal (APA) report consists of following:

    Part IBio-data profile

    Part IIBusiness Dimension (Operations)(for officer posted as Branch in-charge)

    Part IIISelf Appraisal for all officers in Scale I, II & III

    Part IVOverall Assessment

    Part VQualitative Performance Appraisal Report

    Part VIAppraisal by Reviewing Authority

    Part VIIModeration of Overall Assessment

    Yardstick for evaluation on various parameters (for Branch in-charge)

    Yardstick for evaluation on various parameters (other than Branch in-charge)

    2. The Appraisee has to fill in the data under Part I & Part II. The Appraisee has to prepare his/her self appraisal inthis format (Part III). The format has to be prepared in duplicate as at 31

    stMarch and submit original report to the

    Appraiser before 10th

    April.

    3. Appraiser and Reviewing Authority to go through the instructions/yardsticks for evaluation given at theend of this format before evaluating the performance.

    4. The Reporting Authority/Appraiser has to record their views/remarks and award marks under Part IV.5. The Appraiser shall also record his/her views/remarks under Part V within one week and forward original APA

    report to Reviewing Authority before 20th

    April.

    6. The Reviewing Authority, after reviewing the appraisal, has to record his/her remarks and marks under Part IVand Part VI and forward the report to HRM Section of the respective Circle Office before 30

    thApril.

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    Name of the Appraisee R K SINGH Staff No 39928

    Designation MANAGER Scale II For the Year Ending MARCH2011

    PART I - BIO-DATA PROFILE

    (A) PERSONAL DATA

    Name R K SINGH Designation MANAGER

    Date of Birth 08/10/1959 Age 51 YEAREducational Qualifications MSC.CAIIB II Professional Qualifications if any NIL

    Date of Appointment/Recruitment in the Bank 05/11/1982

    Name of the Post to which appointed/recruited CLERK

    Date of Promotion to the present scale 10/06/2006

    Date of assuming the charge of Present Assignment 05/06/2009

    Date since when posted under the existing Appraiser 05/06/2009

    (B) Assignments covering preceding Five (5) Years :

    Sl

    NoPosition Designation Scale Branch/Office Duration

    1 INCHARGE

    MANAGER

    II KUNDOL 15/07/2006 to 03/06/2009

    2 IInd LINE MANAGE

    R

    II AMINABAD

    LUCKNOW

    05/06/2009 to CONTINUE

    to

    to

    to

    (C) Total Exposure in the Officers Cadre during the Career SpanYears Months Years Months

    In the capacity of Branch Head 4 In Rural Branch 3

    In the capacity of Officer posted at

    Branch/Circle Office/Head Office

    10 In Semi Urban

    Branch

    NIL

    In any other capacity Posted elsewhere(Pl specify)

    In Urban / MetroBranches

    11

    Total 14 Total 14

    (D) Indicate Training NeedsSl No Area to be trained Reasons

    1 LARGE BORROWAL A/C TO STRENTHEN THE AREA

    2 CREDIT APPRAISAL ------ ------DO------------

    (E) Major Health Problems, if any

    DISC SLIP PROBLEM IN SPINAL CORD

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    Name of the Appraisee R K SINGH Staff No 39928

    Designation MANAGER Scale II For the Year Ending 2011

    PART II - BUSINESS DIMENSION (OPERATIONS)

    (to be filled by an Officer posted as Branch in-charge)

    Parameters

    As at the end

    of previous

    financial

    year / taking

    over charge

    As at the end of

    the financial

    year

    Year End

    Target

    % growth

    (annualized)

    Aggregate Deposits

    Average Deposits

    Amount of CASA Deposit

    No. of Accounts in CASA Deposits

    Gross Credit

    Average Credit

    Total Business

    No. of A/cs

    Amount

    Advances under SME

    Prioirity Sector Credit (if any)

    i) Agricultural Credit

    ii) Medium & Small

    Enterprises (MSE) NOT APPLICABLE

    iii) Other PSC

    Retail Lending

    Gross NPA

    NPA - Cash Recovery

    Non Fund and

    Non Interest Income

    Profit / Loss

    (with TP)

    Rating of the branch as per latest Inspection /

    RBIA conducted

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    Name of the Appraisee R K SINGH Staff No 39928

    Designation MANAGER Scale II For the Year Ending MARCH 2011

    PART III - SELF-APPRAISAL FOR ALL OFFICERS IN SCALE I, II & III(To be filled by Appraisee)

    (wherever required, Annexures may be used)2

    i) Brief Duties and responsibilities / Key

    Responsibility Areas (KRA)

    (to be filled by an Officer posted as other than

    Branch in-charge only)

    ACHIEVE QUARTERLY DEPOSIT TARGETS B

    AGGREGATE AND AVERAGE.SUBMISSI

    DEPOSIT AND OTHER RETURNS.

    INTERNAL CONTROL-UPTOHOUSEKEEPING,CONTROLL OVER SECURITY

    OBSERVANCE OF SECURITY MEASURES.

    INSPECTION-CLOSURE OF INSPECTION

    TIMLY & TO UPGRADE THE RATTING.

    TO WORK TO INCREASE THE PRODUCTIVI

    PROFITABLITY OF THE BRANCH.

    HRD & CUSTOMER SERVICE -TO M

    COMPLAINT FREE & GOOD CUSTOMER S

    AND CONDUCTING OF HRD ACTIVITIES.

    KEEPING THE PREMISES NEET AND TID

    ENSURING AMC OF ALL THE EQUIPMENTS,

    COMPUTER H/W UPS ETC.OFFICIAL LANGUAGE -IMLEMENTATION O

    ACHIEVE THE 100 % GOAL AND ALSO

    SUBMISSION OF RELATED RETURNS.

    ii) How far has been successful in meeting theduties and responsibilities entrusted?

    I WAS NOT ONLY FULLY SUCCESFULL INMEETING THE ABOVE RESPONSIBILITIES

    ENTRUSTED TO ME BUT ALSO DISCH-

    ARGED OTHER DUTIES NOT YET INTRU-

    STED TO ME BUT I FELT TO PERFORM IN

    THE INTREST OF MY INSTITUTION

    iii) Highlights of performance which are worth

    mentioning

    IN THE LAST 6 MONTHS WE HAVE OPENED

    SB ACCOUNTS BY ARR

    CONTINUOUS CASA CAMPS IN THE NEARBY

    OF BRANCH AND ALSO

    CANVASSING DOOR TO DOOR.

    ALSO MOBILISED GOOD AMOUNT OFINSURANCE BUSINESS.

    SINCE LAST TWO YEARS THERE W

    DIFFERENCE IN THE ATM.NOT ONLY WE TA

    BUT ALSO MAINTAINING NIL DIFFERENC

    LAST 10 MONTHS.

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    iv) Efforts made to push the organization ascend

    greater heights

    I HAVE PAID MUCH ATTENTION TO T

    CUSTOMERS THROUGH PHONE AND BY E

    THIS I HAVE NOT ONLY PUSHED THE BAN

    GREATER HEIGHTS BUT ALSO INCREASED T

    DEPOSIT TO A GREAT EXTENT.

    I HAVE CREATED CONFIDENCE AMON

    CUSTOMERS BY GOOD CUSTOMER SERVICE.

    v) Measures taken to strive for numero unoposition of the branchs/offices image in theneighbourhood

    THROUGHOUT THE YEAR WE HAVE EXEXCELENT CUSTOMER SERVICE.WE HAV

    MAINTAINED OUR ATM THROUGHOUT TH

    AND STRIVED HARD TO MAINTAI

    NUMEROUNO POSITION IN THE NEIGHBOUR

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    Name of the Appraisee R K SINGH Staff No 39928

    Designation MANAGER Scale II For the Year Ending MARCH 2011

    PART III - SELF-APPRAISAL FOR ALL OFFICERS IN SCALE I, II & III(To be filled by Appraisee)

    vi) Measures taken to upgrade skills/knowledge

    base

    I HAVE GONE THROUGH CIRCUL

    GUIDELINES/SPECIAL COMMUNICATIONS

    OTHER IMPORTANT MATERIALS TO UPD

    SELF AND MY COLLIGUES.

    vii) Management support required to improve the

    overall performance of the branch/office

    YET THE SITUATION HAS IM

    COMPARATIVELY STILL SUPPORT IS REQUI

    IMPROVE THE CONSISTENCY OF THE FL

    PACKAGE.SUPPORT IS ALSO REQUIRED TO R

    THE SHORTCOMINGS OF THE PACKAGE.

    (to be filled by an officer posted at Branch)viii)

    a) What steps have been taken to increase

    CASA deposit of the branch?

    b) What steps have been taken for

    recovery of NPA?

    c) Has any new/special campaign been

    launched for improvement of branch

    business, CASA, NFNI Income,

    Recovery of NPA etc.,?

    d) Marketing initiatives to popularize the

    usage of technology productsI&MB,ATM, RTGS etc.

    What are the actual achievements in absolute

    terms?

    WE HAVE ORGANISED CASA CAMPS IN

    BRANCH ON HOLDAYS/WORKING DAYS

    SOLOMAN MARKET,AMINABAD

    COLLEGE,NEHRU CROSS ETC.

    ALSO DONE DOOR TO CANVASING

    CONTACTED THE BORROWERS UNDER CAN

    YES ORGANISED CASA CAMPS

    DONE DOOR TO DOOR CANVASSING

    CONTACTED GOVT.INSTITUTIONS LIKE

    JAL NIGAM,INDIAN TOXICOLOGY RE

    CENTRE, FOREST DEPARTMENT,PLANE

    ETC.

    IN OUR CASA CAMPAIGN WE HAVE POPUL

    OUR TECHNOLOGY USES WHICH NOT ONLY

    US TO POPULARISE THE SAME BUT ALSO

    US IN GETTING MORE CASA ACCOUNTS

    Date : Signature of the Appraisee

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    Name of the Appraisee Staff No

    Designation Scale For the Year Ending

    Appraiser and Reviewing Authority to go through the instructions/yardsticks for evaluation given at the end of

    this format before evaluating the performance.

    PART IV - OVERALL ASSESSMENT (of Officer posted as Branch in-charge)

    SlNo

    Marks awarded by

    Appraiser Reviewing

    Authority

    Moderation

    Authority

    i)

    Achievement of

    the quantitative

    business figures

    40

    Extra-ordinary

    Outstanding

    Good

    Average

    Below Avg

    Above 90 %

    81 % to 90 %

    61 % to

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    Name of the Appraisee R K SINGH Staff No 39928

    Designation MANAGER Scale II For the Year Ending MARCH2011

    Appraiser and Reviewing Authority to go through the instructions/yardsticks for evaluation given at the end of

    this format before evaluating the performance.

    PART IV - OVERALL ASSESSMENT

    (of Officer posted as other than Branch in-charge or in Administration)

    SlNo

    Marks awarded by

    Appraiser Reviewing

    Authority

    Moderation

    Authority

    i)

    Key

    ResponsibilityArea

    Objective

    assessment of theentrusted

    assignment / Key

    Responsibility

    Area (KRA)

    70

    Extra-ordinary

    Outstanding

    GoodAverage

    Below Avg

    Above 90 %

    81 % to 90 %

    61 % to

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    Name of the Appraisee Staff No

    Designation Scale For the Year Ending

    PART V - QUALITATIVE PERFORMANCE APPRAISAL REPORT

    Attribute Comments of the Appraiser in clear & unambiguous terms

    Commitment to the taskassigned

    Devotion to Duty

    Relationship with peers,

    superiors & subordinates

    Potentiality to shoulder

    higher responsibility

    should the need arise

    Public Relations

    Intellectual honesty,

    creativity & innovativequalities

    Integrity

    Quality of performance &

    professionalism in the job

    Space for special comments(Refer Note in Yardsticks for Evaluation)

    Name

    Designation

    Date

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    Name of the Appraisee Staff No

    Designation Scale For the Year Ending

    PART VI - APPRAISAL BY REVIEWING AUTHORITY

    Remarks by Reviewing Authority

    ----------------------------------------------

    Signature of Reviewing Authority

    Name

    :

    Designation :

    Date :

    (If the marks awarded by the Reviewing Authority is 91% & above or is in variation with the Appraiser by

    +/- 10%, specific reasons should be mentioned by the Reviewing Authority)

    PART VIIMODERATION OF OVERALL ASSESSMENT

    Reasons/Remarks of Moderation Authority

    SIGNATURE OF MODERATION

    AUTHORITY

    Name & Designation

    Date

    Name of the Appraisee Staff No

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    Designation Scale For the Year Ending

    PART VIIIEVALUATION BY REVIEW COMMITTEE

    Sl

    NoBroad Parameter Sub-parameter

    Total

    MarksMarks Indicator

    Marks awarded by

    Review Committee

    i)

    OR

    Achievement of thequantitative business figures

    Cost effectiveness &profitability

    Handling of qualitative

    business

    Customer responsiveness &

    customer care

    i)

    Key Responsibility Area

    (Officer posted asother than Branch

    in-charge or in

    Administration)

    Objective assessment of theentrusted assignment / Key

    Responsibility Area (KRA)

    ii)

    Managerial Ability

    Responsiveness to handle the

    assignment with minimal

    error and quality output

    Potential to drive theorganization to greater heights

    iii)Judicious exercise ofDiscretionary Powers

    Judicious use of DiscretionaryPowers

    5

    Extra-ordinary

    Outstanding

    Good

    AverageBelow Avg

    Above 90 %

    81 % to 90 %

    61 % to

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    Sno Sub-Parameter Broad Yardsticks

    1Achievement of the

    quantitative business figures

    a) How far the Officer has been successful in the business growth of the

    branch?

    b) To what extent the Officer is instrumental minimizing the NPA level of

    the branch in real terms

    c) How far the branch has been successful in tapping low cost deposits?

    d) How far the rating of the branch has improved?

    2

    Cost Effectiveness &

    Profitability

    a) Whether the Officer is keeping the operational expenses of the branch

    within controlled limits?b) How far the branch has contributed towards profitability?

    3Handling of Qualitative

    business

    a) Degree of improving the Quality of Assets in the branch

    b) General House-Keeping of the branch

    4Customer Responsiveness &

    CustomerCare

    a) Whether the Officer is responsive enough to Customer-queries with

    attentive mind?

    b) Whether the Officer is really concerned about the customer care in true

    sense?

    c) Based upon the Customer grievances reported for the branch, how far the

    grievances have been redressed?

    5 Managerial Ability

    To what extent, the Officer has acquired the following attributes:

    a) Planning, Organising, Co-ordinating and Directing abilities

    b) Leadership Style

    c) Communication Skills (both verbal & written)d) Decision-making capability

    e) Motivating attitude

    f) Public Relation / Marketing skills

    g) Extent of implementing the OL Guidelines

    h) Attitude towards SC/ST/Weaker Section of Society/Poverty Alleviation

    Programme

    6Potential to drive the

    organization to greater heights

    a) Whether the Officer possesses necessary vision to combat

    competitiveness?

    b) Whether the Officer behaves like a catalyst to help the organization reach

    greater heights in the years to come?

    7

    Ability to take business risks

    consciously & venturing into

    greener pasture for businessopportunities

    a) How far the Officer takes business risks consciously for optimization of

    Organisational gain?

    b) Whether the Officer is keeping his/her eyes & ears open to tap businessopportunity as & when required?

    8Judicious use of Discretionary

    Powers

    a) Whether the Officer is exercising Discretionary Powers (Lending &

    Non-Lending) Judiciously & does not have the tendency to avoid using

    powers by pushing the proposals upwards?

    b) Whether the Officer is overstepping in the use of Discretionary Powers?

    9

    Outstanding performance

    including creative and

    innovative quality

    a) To what extent the Officer is producing outstanding results?

    b) Degree of creativity & innovativeness shown by the officer while

    functioning

    Note:(i) If Appraiser awards 81% or more marks to the Appraisee Officer, the reasons for such awarding should

    be clearly mentioned by the Appraiser.

    (ii) If the marks awarded by the Reviewing Authority is above 90 % or is in variation with the Appraiser by+/- 10%, specific reasons should be mentioned by the Reviewing Authority.

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    Yardstick for evaluation on various parameters (other than Branch in-charge)Sno Sub-Parameter Broad Yardsticks

    1Objective assessment of the

    entrusted assignment / KRA

    a) Whether the Officer is fully devoted to the job entrusted?

    b) Whether the Officer is justifying his/her full days workload?c) Whether the Officer is capable enough to improve his/her

    working while experiencing?

    d) Whether the Officer is time conscious to complete the assignment

    within the stipulated timeframe?e) Whether the Officer believes in team effort whenever the

    situation demands?

    f) Whether the Officer is fully dependable?

    2 Managerial Ability

    To what extent, the Officer has acquired the following attributes:

    a) Planning, organizing, co-ordinating and directing abilities

    b) Leadership Style

    c) Communication skills (both verbal and written)

    d) Decisionmaking capabilitye) Motivating attitude

    f) Public Relation / Marketing Skills

    g) Extent of implementing the OL guidelines

    h) Attitude towards SC/ST/Weaker Section of Society/PovertyAlleviation Programme

    3

    Responsiveness to handle

    the assignment with

    minimal error and quality

    output

    a) Whether the Officer is responsive enough to handle the entrusted

    assignment expeditiously?

    b) Whether the Officer, in most of the cases, is producing the error

    free quality output?

    4

    Potential to drive the

    organisation to greater

    heights

    a) Whether the Officer possesses necessary vision to combat

    competitiveness?

    b) Whether the Officer behaves likes a catalyst to help the

    organisation reach greater heights in the years to come?

    5 Judicious use ofdiscretionary powers

    a) Whether the officer is exercising Discretionary Powers (Lending

    and Non-Lending) judiciously and does not have the tendency to

    avoid using powers by pushing the proposals upwards?b) Whether the officer is overstepping in the use of Discretionary

    Powers?

    6

    Outstanding Performance

    including creative and

    innovative quality

    a) To what extent the Officer is producing outstanding results?

    b) Degree of creativity and innovativeness shown by the officer

    while functioning

    Note:(i) If Appraiser awards 81% or more marks to the Appraisee Officer, the reasons for such awarding should

    be clearly mentioned by the Appraiser.

    (ii) If the marks awarded by the Reviewing Authority is above 90 % or is in variation with the Appraiser by+/- 10%, specific reasons should be mentioned by the Reviewing Authority.