2017 Survey of NYC Food Pantries & Soup Kitchens...2017 Survey of NYC Food Pantries & Soup Kitchens...

2017 Survey of NYC Food Pantries & Soup Kitchens

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6


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8

25%

24%

21%

25%

5%

RESPONDENTS BY BOROUGH

Manhattan Brooklyn Bronx Queens Staten Island

8%

65%

23%

4%

RESPONDENTS BY PROGRAM TYPE

Soup Kitchens Food Pantries

Both Soup Kitchen and Food Pantry Other EFP


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52%38%

10%

PERCEPTIONS ON MEETING NEED

Distributing Enough To Meet Demand

Not Distributing Enough To Meet Demand

Unsure


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"If the Federal government cuts SNAP even more, our clients will struggle even more."

Strongly Agree Agree Undecided

Disagree Strongly Disagree Don’t Know


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https://factfinder.census.gov/faces/nav/jsf/pages/searchresults.xhtml?refresh=t

https://dataferrett.census.gov/


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Which of the following best describes your program?

Type of Agency Number of Agencies Percent of Total

Soup Kitchen 18 7.63%

Food Pantry 154 65.25%

Both Soup Kitchen and Food Pantry

55 23.31%

Other type of emergency food program

9 3.81%

If you don't have your own website, would you like assistance in creating one?

Response Number of Agencies Percent of Total

Yes 41 28.87%

No 101 71.13%


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In which borough(s) do you serve or distribute food?

Borough Number of Agencies Percent of Total

Manhattan 62 26.27%

Brooklyn 60 25.42%

Bronx 54 22.88%

Queens 62 26.27%

Staten Island 12 5.08%

Is your location wheelchair accessible (sloped curbs, ramps, and elevators, when necessary)?


Yes 155 68.28%

No 72 31.72%

Is your food program open to the public (either by walk-in or referral)?


Yes 231 99.14%

No 3 1.29%

Does your program require a referral?


Yes 11 4.78%

No 219 95.22%


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Is your program religiously affiliated?


Yes 119 53.85%

No 102 46.15%

Is your program targeted to serve any of the following specific populations?

Response Number of Agencies

Percent of Total

Youth/Adolescents (not including children in families)

117 60.62%

Seniors/Elderly 150 77.72%

Medically-specific populations (i.e. Hospice Care, HIV, Cancer, etc.)

91 47.15%

People who are homeless 135 69.95%

Immigrants 132 68.39%

LGBTQ People 122 63.21%

Other 86 44.56%

Do you know of any food pantries, soup kitchen, or brown bag programs that shut down or opened up their doors in the last year?


Yes 18 7.63%

No 218 92.37%

Does your program currently distribute enough food to meet demand?



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YES, we do distribute enough food to meet our current demand.

104 52.53%

NO, we do not distribute enough food to meet our demand

75 37.88%

Unsure 19 9.60%

Borough Response Number of agencies

Manhattan YES, we do distribute enough food to meet our current demand

38 70.37%

NO, we do not distribute enough food to meet our demand.

12 22.22%

Unsure 4 7.41%

Bronx YES, we do distribute enough food to meet our current demand

18 43.90%


20 48.78%

Unsure 3 7.32%

Brooklyn YES, we do distribute enough food to meet our current demand

21 42.00%


23 46.00%

Unsure 6 12.00%

Queens YES, we do distribute enough food to meet our current demand

29 52.73%


19 34.55%

Unsure 7 12.73%

Staten Island

YES, we do distribute enough food to meet our current demand

4 50.00%


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4 50.00%

Unsure 0 0.00%

If you answered "NO" in question 22 above, which of the following statements best describes your current situation?

Response Number of Agencies

Percent of Total

If we received more food, we would have enough capacity (storage space, refrigeration, staff, and/or volunteers) to increase the amount of food we distribute.

82 82.00%

Even if we received more food, we would not have enough capacity to increase the amount of food we distribute.

9 9.00%

I do not know if we have the capacity to distribute more food.

9 9.00%

How the number of people you serve has changed in the last year?

Greatly Increased

Somewhat Increased

No Change

Somewhat Decreased

Greatly Decreased

Unsure Total Agencies

Overall number of

33.33% 35.86% 16.67% 6.06% 3.03% 5.05% 198


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people needing food

(66) (71) (33) (12) (6) (10)

Homeless Populations

20.71%

(41)

28.28%

(56)

20.20%

(40)

4.04%

(8)

2.02%

(4)

24.75%

(49)

198

Employed Individuals

14.14%

(28)

25.25%

(50)

20.20%

(40)

6.06%

(12)

2.02%

(4)

32.32%

(64)

198

Families with children

34.34%

(68)

25.76%

(51)

20.71%

(41)

4.04%

(8)

2.02%

(4)

13.13%

(26)

198

Senior citizens/elderly

27.78%

(55)

36.87%

(73)

22.22%

(44)

3.54%

(7)

2.02%

(4)

7.58%

(15)

198

Immigrants 25.25%

(50)

24.24%

(48)

19.19%

(38)

2.02%

(4)

2.02%

(4)

27.27%

(54)

198

People who have lost OR had a reduction in their SNAP benefits (food stamps)

27.27%

(54)

21.21%

(42)

11.62%

(23)

1.01%

(2)

3.03%

(6)

35.86%

(71)

198

Were you forced to turn people away, reduce the amount of food distributed per person, or limit your hours of operation because you lacked enough resources?

Yes No Unsure Total


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At any time in 2016

36.27% (70)

52.85% (102)

10.88% (21)

193

At any time in 2017

35.36% (64)

56.35% (102)

8.29% (15)

181

Does your program do any of the following, and if so, how often?

Never Rarely Sometimes

Often Always Don’t Know

Total

Nutrition Education (i.e. cooking/shopping classes)

42.19% (81)

12.50% (24)

25.00% (48)

8.33% (16)

8.33% (16)

3.65% (7)

192

Client choice pantry

42.31% (77)

4.95% (9)

4.95% (9)

6.04% (11)

38.46% (70)

3.30% (6)

182

Engaging clients/customers in public policy education and/or advocacy

38.10% (72)

16.93% (32)

19.58% (37)

8.99% (17)

9.52% (18)

6.88% (13)

189

Engaging staff, volunteers, and/or board members in public policy education and/or advocacy

27.27% (51)

12.83% (24)

26.20% (49)

14.97% (28)

12.83% (24)

5.88% (11)

187

Helping clients/customers obtain SNAP or other government benefits

32.46% (62)

10.99% (21)

21.47% (41)

13.61% (26)

17.80% (34)

3.66% (7)

191

Job training and/or placement services

56.15% (105)

10.70% (20)

16.04% (30)

6.42% (12)

6.42% (12)

4.28% (8)

187


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How often do you or your staff spend personal money on your food program?


Never 61 31.61%

Rarely 33 17.10%

Sometimes 50 25.91%

Often 22 11.40%

Always 21 10.88%

Unsure/ Don’t know 6 3.11%

Response

Number of Agencies

Percent of Total

We could utilize more skilled volunteers to do things like bookkeeping, website design, and grant writing.

62 33.33%

We could use more volunteers to serve our customers/clients directly.

71 38.17%

We could use more volunteers but do not have the staff to manage them

14 7.53%

We do not need more volunteers 88 47.31%

We could use more volunteers to advocate for our populations/government funding for our programs

2 1.08%

Strongly Agree

Agree Undecided

Disagree

Strongly Disagree

Don’t Know

Total

If Federal government cuts SNAP even more, our clients will struggle even more.

75.66% (143)

16.93% (32)

2.65% (5)

2.69% (5)

0.00% (0)

3.70% (7)

189


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Our clients are interested in speaking out against SNAP cuts at the Federal level.

17.20% (32)

26.34% (49)

17.74% (33)

2.17% (4)

2.69% (5)

32.26% (60)

186

Our staff/volunteers/board are interested in speaking out against SNAP cuts at the Federal level.

21.20% (39)

29.35% (54)

15.22% (28)

3.30% (6)

2.17% (4)

29.35% (69)

184

Our clients know how to speak out against SNAP cuts at the Federal level

4.95% (9)

16.48% (30)

21.98% (40)

15.38% (28)

3.30% (6)

37.91% (69)

182

Our staff/volunteers/board members know how to speak out against SNAP cuts at the Federal level.

10.99% (20)

30.77% (56)

21.98% (40)

7.14% (13)

2.20% (4)

26.92% (49)

182


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September 18th, 2017

Dear Emergency Food Provider:

Hunger Free New York City – a division of Hunger Free America, formerly the New York City Coalition

Against Hunger –requests your participation in our Annual Hunger Survey.

Every day, you, your staff, and volunteers tirelessly serve New York City’s most vulnerable. Every year,

we collect and use this data to advocate on behalf of you and your clients. By responding to this survey,

you help Hunger Free NYC and Hunger Free America tell your and your clients’ stories in City Hall,

Albany, Washington, and to the media.

Given the Trump Administration’s proposal to cut $192 billion from SNAP (food stamps), strip

immigrants of rights, and gut other social services, this year’s survey is more urgent than ever.

In addition, this survey helps us provide the most up-to-date information to New Yorkers in need of immediate assistance, and makes sure your program is included in our Neighborhood Guides to Food & Assistance. Your participation helps ensure that these guides are accurate so that people in need can find help as quickly and efficiently as possible. If your organization is interested, you will also be able to submit an order for our Neighborhood Guides to Free Food and Assistance.

Best of all, if you have an internet connection, you can quickly and conveniently complete the survey

online at https://www.surveymonkey.com/r/JG93PM5.

Paper surveys can be faxed to: 646-699-3685 or mailed to: HFNYC, Attn: Survey, 50 Broad St. Suite

1103, New York, NY 10004. The deadline to respond is Friday, October 13th.

If you have any questions or would like assistance in completing the survey, please contact Maggie

Andreoni at 212-825-0028 ext.202.

Remember, information is power. Together, we can help empower your customers/clients.

Sincerely,


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2017 Survey of NYC Food Pantries and Soup Kitchens

Please consider completing this survey ONLINE at

https://www.surveymonkey.com/r/JG93PM5

If you do not know the answer to any question or part of a question, please check

“unsure” or leave blank. Otherwise, return this completed survey to us by Monday, October

13th, by mail to HFNYC, 50 Broad St, Suite 1103, New York, NY 10004, or fax to 646-699-

3685.

Questions? Call Maggie Andreoni at 212-825-0028 ext. 202.

Do you want to have your program listed in HFNYC’s 2018 Neighborhood Guide to Food and Assistance? Find it here: http://www.hungerfreeamerica.org/food-assistance-guides. If so, please ensure that all information below is accurate and up to date.

Our program is already listed and would like to be listed in 2018

Our program is already listed but edits are needed. We’ll provide updates below

Our program is already listed but would like to be removed.

Please include us

Do not include us Section 1: General Program Information 1. Which of the following best describes your program? (Check ONE)

Soup kitchen

Food pantry

Both soup kitchen & food pantry

Other type of emergency food program (explain) _______________________

We have never run a feeding program (if you check this box, we’ll take you off our list)

We previously ran a feeding program and it closed on (date) __________________

2. Your name: ____________________________________________

3. Your title / role: _________________________________________

4. Your food program / agency formal name: ______________________________________

5. What is your mailing address?

Street address: ___________________________________________________________

City: _____________________, State: _______ ZIP: _________________

6. What is the address at which you provide your primary services to the public?

Same as the mailing address above If different, please fill out all below:

http://www.hungerfreeamerica.org/food-assistance-guides


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Street address: _________________________________________________________

City: _____________________, State: _______ ZIP: _________________

7. Phone number of agency / program: - -

8. Fax Number of agency / program: - -

9. E-mail Address: ____________________________________________________________

10. Website: _________________________________________________________________

If you don’t have your own website, would you like assistance in creating one?

Yes

No

11. In which borough(s) do you physically serve or distribute food?

Manhattan

Brooklyn

Bronx

Queens

Staten Island

12. Is your location wheelchair accessible (sloped curbs, ramps, and elevators, when

necessary)?"

Yes

No 13. What are your days and hours of operation?

Check this box if you are open 24/7

Days Opening Closing Opening Closing

Is this time for a specific group (i.e. seniors,)?

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

14. Is your food program open to the public (either by walk-in or referral)?

Yes


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No

15. Does your program require a referral?

Yes

No


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16. Please provide any additional requirements/instructions that clients/customers need to meet/follow in order to receive food from your program (such an ID, previous registration, etc.):

__________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________

17. Is your food program religiously affiliated?

Yes (please specify:__________________________________)

No

18. Is your food program targeted to serve any of the following specific populations (select all that

apply):

Youth/Adolescents (not including children in families)

Seniors/Elderly

Medically-specific populations (i.e. Hospice Care, HIV, Cancer, etc.)

People who are homeless

Immigrants

LGBTQ people

Other (please specify:_________________________________________________)

19. Do you know of any food pantries, soup kitchens, or brown bag programs that have shut down or

closed their doors in the last year, or any new programs that have opened up since last fall?

Yes Please provide any information on name(s), location(s), and any other contact information

on the program(s) if available:

________________________________________________________________________________________________________________________________________

No


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Section 2: Program Demand 20. Does your program currently distribute enough food to meet demand? (Check ONE)

YES, we distribute enough food to meet our current demand.

NO, we don’t distribute enough food to meet our current demand.

Unsure

21. If you answered “No” above, which of the following statements best describes your current

situation? (Check ONE):

If we received more food/funding, we would have enough capacity (storage space, refrigeration, staff, and/or volunteers) to increase the amount of food we distribute.

Even if we received more food/funding, we would not have enough capacity to increase the amount of food we distribute.

I do not know if we have the capacity to distribute more food.

22. Please indicate how the number of people you serve has changed in the last year (October 2016 through September 2017):

23. ALL PROGRAMS: How many estimated people did you serve?

Time period Total

September 2016

All of 2016

September 2017

In the last year…

Greatly decreased

Somewhat decreased

No change

Somewhat increased

Greatly increased

Unsure

Overall number of people needing food

Homeless populations

Employed individuals

Families with children

Senior citizens/elderly

Immigrants

People currently who have lost OR had reductions in their

SNAP (food stamps) benefits


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Expected estimate for ALL of 2017, including months that have not yet occurred

24. Soup Kitchens ONLY: How many estimated meals did you provide?

Time period Total

September 2016

All of 2016

September 2017

Expected estimate for ALL of 2017, including months that have not yet occurred

25. Were you forced to turn people away, reduce the amount of food distributed per person, or limit your hours of operation because you lacked enough resources?

Section 3: Program Resources

26. Does your program do any of the following, and if so, how often?

Never/We do not provide this service

Rarely Sometimes Often Always Don’t Know

Nutrition Education (i.e. cooking/shopping classes)

Client choice pantry

Engaging clients/customers in public policy education and/or advocacy

Engaging staff, volunteers, and/or board members in public policy education and/or advocacy

At any time in 2016:

Yes

No

Unsure

At any time in 2017:

Yes

No

Unsure


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Helping clients/customers obtain SNAP or other government benefits

Job training and/or placement services

27. If your food program provides additional services other than the ones above, please

specify:

___________________________________________________________________________

___________________________________________________________________________

28. How often do you or your staff spend personal money on your food program? (Choose ONE)

Never

Rarely

Sometimes

Often

Always

Unsure/Don’t know

28. Please select one or more of the following responses that describe your organization’s

volunteer needs. (Please check ALL that apply)

We could utilize more skilled volunteers to do things like bookkeeping, website design, and grant writing.

We could use more volunteers to advocate for our populations/government funding for our programs

We could use more volunteers for our direct food service clients/customers We could use more volunteers but do not have the staff to manage them. We do not need more volunteers

29. HungerVolunteer.org is a free website you can use to post volunteer opportunities and

manage volunteer hours and assignments. Do you see your organization using

HungerVolunteer.org? (Please refer to the supplemental flyer provided.)

Yes, we will post our volunteer opportunities on HungerVolunteer.org. Yes, but we will need assistance with using HungerVolunteer.org. (HFA will follow up)

http://www.hungervolunteer.org/


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No, we already use another volunteer management system. (If so, which one? ________________________________ )

No, we do not want to use a volunteer management system like this.

Please check here if you would like HFA to contact you about getting more skilled volunteers or to provide more information about HungerVolunteer.

30. Are there any other resources you would like for your volunteer recruitment and

management? (e.g. training materials, recruitment guides, advocacy materials)

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

31. What is your preferred form of communication from HFA/NYC?

Email

Hard copy/Mail

Phone

All of the above Section 4: Policy Awareness and Open Response

32. How do you feel about the following statements?

Strongly Agree

Agree Undecided Disagree Strongly Disagree

Don’t Know

If the Federal government cuts SNAP even more, our clients will struggle even more.

Our clients are interested in speaking out against SNAP cuts at the Federal level

Our staff/volunteers/board members are interested in speaking out against SNAP cuts at the federal level.

Our clients know how to speak out against SNAP cuts at the Federal level.

Our staff/volunteers/board members know how to speak out against SNAP cuts at the Federal level.


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33. Please tell us anything else you think we and/or policy makers should know. Feel free to

attach another sheet of paper if necessary. Feel free to explain the successes achieved by your

agency and/or the challenges you face. Feel free to explain why you think people face hunger

in New York and what we need to do to end hunger in America.

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

Please check here if we have your permission to quote the statement above – all or in part – in our annual survey report.

THANK YOU!


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Guides to Free Food and Assistance Order Form

Please indicate what area, what language, what quantity of the Guides to Free Food and Assistance you would like below:

Region Areas and Zip Codes Covered Language and Amount Desired

Citywide General Overview of all five boroughs

English 200 100 50 25 Spanish 200 100 50 25 Chinese 200 100 50 25 Russian 200 100 50 25

Bronx

Zipcodes Included: 10451-59, 10460-62, 10465-69, 10472-75

English 200 100 50 25 Spanish 200 100 50 25

Staten Island

Zipcodes Included: 10301-04, 10306, 10307, 10310. 10314

English 200 100 50 25 Spanish 200 100 50 25

Eastern Queens

Covers all neighborhoods from Woodhaven to Jamaica and the Rockaways

Zipcodes Included: 11411-13. 11451-21, 11423, 11427-29, 11432-36, 11451

English 200 100 50 25 Spanish 200 100 50 25

Western Queens

Covers all neighborhoods from Astoria to Ridgewood to Flushing

Zipcodes Included: 11101-06, 11354, 11355,11374, 11375, 11378, 11379, 11385

English 200 100 50 25 Spanish 200 100 50 25 Chinese 200 100 50 25 Korean 200 100 50 25

Lower Brooklyn

Cover all neighborhoods south of Prospect Park and Linden Boulevard

Zipcodes Included: 11203, 11204, 11209, 11210, 11214, 11218-20, 11223, 11224, 11228-30, 11232, 11234-36

English 200 100 50 25 Spanish 200 100 50 25


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(If you have any questions and/or would like to place a special order, or an amount not specified, please email [email protected])

Please mail these to the MAILING address listed in the survey response.

Please mail these to the SERVICE address listed in the survey response.

Is there a specific person who will accept the delivery? __________________________________________________________

Chinese 200 100 50 25 Russian 200 100 50 25

Upper Brooklyn

Covers all neighborhoods from Greenpoint to Red Hook to East New York

Zipcodes Included: 11205-08, 11211-13, 11215-17, 11221, 11222, 11225, 11231,

11233, 11237-39

English 200 100 50 25 Spanish 200 100 50 25

Lower Manhattan

Covers all neighborhoods south of 59th Street

Zipcodes Included: 10001-07, 10009-12, 10013, 10014, 10016-19, 10022, 10028,

10036, 10038, 10280

English 200 100 50 25 Spanish 200 100 50 25 Chinese 200 100 50 25

Upper Manhattan

Covers all neighborhoods north of 59th Street

Zipcodes Included: 10023-35, 10037, 10039, 10040, 10065, 10069, 10075, 10128

English 200 100 50 25 Spanish 200 100 50 25

mailto:[email protected]


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2017 Survey of NYC Food Pantries & Soup Kitchens...2017 Survey of NYC Food Pantries & Soup Kitchens...

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