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25%
24%
21%
25%
5%
RESPONDENTS BY BOROUGH
Manhattan Brooklyn Bronx Queens Staten Island
8%
65%
23%
4%
RESPONDENTS BY PROGRAM TYPE
Soup Kitchens Food Pantries
Both Soup Kitchen and Food Pantry Other EFP
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52%38%
10%
PERCEPTIONS ON MEETING NEED
Distributing Enough To Meet Demand
Not Distributing Enough To Meet Demand
Unsure
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"If the Federal government cuts SNAP even more, our clients will struggle even more."
Strongly Agree Agree Undecided
Disagree Strongly Disagree Don’t Know
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Which of the following best describes your program?
Type of Agency Number of Agencies Percent of Total
Soup Kitchen 18 7.63%
Food Pantry 154 65.25%
Both Soup Kitchen and Food Pantry
55 23.31%
Other type of emergency food program
9 3.81%
If you don't have your own website, would you like assistance in creating one?
Response Number of Agencies Percent of Total
Yes 41 28.87%
No 101 71.13%
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In which borough(s) do you serve or distribute food?
Borough Number of Agencies Percent of Total
Manhattan 62 26.27%
Brooklyn 60 25.42%
Bronx 54 22.88%
Queens 62 26.27%
Staten Island 12 5.08%
Is your location wheelchair accessible (sloped curbs, ramps, and elevators, when necessary)?
Response Number of Agencies Percent of Total
Yes 155 68.28%
No 72 31.72%
Is your food program open to the public (either by walk-in or referral)?
Response Number of Agencies Percent of Total
Yes 231 99.14%
No 3 1.29%
Does your program require a referral?
Response Number of Agencies Percent of Total
Yes 11 4.78%
No 219 95.22%
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Is your program religiously affiliated?
Response Number of Agencies Percent of Total
Yes 119 53.85%
No 102 46.15%
Is your program targeted to serve any of the following specific populations?
Response Number of Agencies
Percent of Total
Youth/Adolescents (not including children in families)
117 60.62%
Seniors/Elderly 150 77.72%
Medically-specific populations (i.e. Hospice Care, HIV, Cancer, etc.)
91 47.15%
People who are homeless 135 69.95%
Immigrants 132 68.39%
LGBTQ People 122 63.21%
Other 86 44.56%
Do you know of any food pantries, soup kitchen, or brown bag programs that shut down or opened up their doors in the last year?
Response Number of Agencies Percent of Total
Yes 18 7.63%
No 218 92.37%
Does your program currently distribute enough food to meet demand?
Response Number of Agencies Percent of Total
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YES, we do distribute enough food to meet our current demand.
104 52.53%
NO, we do not distribute enough food to meet our demand
75 37.88%
Unsure 19 9.60%
Borough Response Number of agencies
Manhattan YES, we do distribute enough food to meet our current demand
38 70.37%
NO, we do not distribute enough food to meet our demand.
12 22.22%
Unsure 4 7.41%
Bronx YES, we do distribute enough food to meet our current demand
18 43.90%
NO, we do not distribute enough food to meet our demand.
20 48.78%
Unsure 3 7.32%
Brooklyn YES, we do distribute enough food to meet our current demand
21 42.00%
NO, we do not distribute enough food to meet our demand.
23 46.00%
Unsure 6 12.00%
Queens YES, we do distribute enough food to meet our current demand
29 52.73%
NO, we do not distribute enough food to meet our demand.
19 34.55%
Unsure 7 12.73%
Staten Island
YES, we do distribute enough food to meet our current demand
4 50.00%
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NO, we do not distribute enough food to meet our demand.
4 50.00%
Unsure 0 0.00%
If you answered "NO" in question 22 above, which of the following statements best describes your current situation?
Response Number of Agencies
Percent of Total
If we received more food, we would have enough capacity (storage space, refrigeration, staff, and/or volunteers) to increase the amount of food we distribute.
82 82.00%
Even if we received more food, we would not have enough capacity to increase the amount of food we distribute.
9 9.00%
I do not know if we have the capacity to distribute more food.
9 9.00%
How the number of people you serve has changed in the last year?
Greatly Increased
Somewhat Increased
No Change
Somewhat Decreased
Greatly Decreased
Unsure Total Agencies
Overall number of
33.33% 35.86% 16.67% 6.06% 3.03% 5.05% 198
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people needing food
(66) (71) (33) (12) (6) (10)
Homeless Populations
20.71%
(41)
28.28%
(56)
20.20%
(40)
4.04%
(8)
2.02%
(4)
24.75%
(49)
198
Employed Individuals
14.14%
(28)
25.25%
(50)
20.20%
(40)
6.06%
(12)
2.02%
(4)
32.32%
(64)
198
Families with children
34.34%
(68)
25.76%
(51)
20.71%
(41)
4.04%
(8)
2.02%
(4)
13.13%
(26)
198
Senior citizens/elderly
27.78%
(55)
36.87%
(73)
22.22%
(44)
3.54%
(7)
2.02%
(4)
7.58%
(15)
198
Immigrants 25.25%
(50)
24.24%
(48)
19.19%
(38)
2.02%
(4)
2.02%
(4)
27.27%
(54)
198
People who have lost OR had a reduction in their SNAP benefits (food stamps)
27.27%
(54)
21.21%
(42)
11.62%
(23)
1.01%
(2)
3.03%
(6)
35.86%
(71)
198
Were you forced to turn people away, reduce the amount of food distributed per person, or limit your hours of operation because you lacked enough resources?
Yes No Unsure Total
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At any time in 2016
36.27% (70)
52.85% (102)
10.88% (21)
193
At any time in 2017
35.36% (64)
56.35% (102)
8.29% (15)
181
Does your program do any of the following, and if so, how often?
Never Rarely Sometimes
Often Always Don’t Know
Total
Nutrition Education (i.e. cooking/shopping classes)
42.19% (81)
12.50% (24)
25.00% (48)
8.33% (16)
8.33% (16)
3.65% (7)
192
Client choice pantry
42.31% (77)
4.95% (9)
4.95% (9)
6.04% (11)
38.46% (70)
3.30% (6)
182
Engaging clients/customers in public policy education and/or advocacy
38.10% (72)
16.93% (32)
19.58% (37)
8.99% (17)
9.52% (18)
6.88% (13)
189
Engaging staff, volunteers, and/or board members in public policy education and/or advocacy
27.27% (51)
12.83% (24)
26.20% (49)
14.97% (28)
12.83% (24)
5.88% (11)
187
Helping clients/customers obtain SNAP or other government benefits
32.46% (62)
10.99% (21)
21.47% (41)
13.61% (26)
17.80% (34)
3.66% (7)
191
Job training and/or placement services
56.15% (105)
10.70% (20)
16.04% (30)
6.42% (12)
6.42% (12)
4.28% (8)
187
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How often do you or your staff spend personal money on your food program?
Response Number of Agencies Percent of Total
Never 61 31.61%
Rarely 33 17.10%
Sometimes 50 25.91%
Often 22 11.40%
Always 21 10.88%
Unsure/ Don’t know 6 3.11%
Response
Number of Agencies
Percent of Total
We could utilize more skilled volunteers to do things like bookkeeping, website design, and grant writing.
62 33.33%
We could use more volunteers to serve our customers/clients directly.
71 38.17%
We could use more volunteers but do not have the staff to manage them
14 7.53%
We do not need more volunteers 88 47.31%
We could use more volunteers to advocate for our populations/government funding for our programs
2 1.08%
Strongly Agree
Agree Undecided
Disagree
Strongly Disagree
Don’t Know
Total
If Federal government cuts SNAP even more, our clients will struggle even more.
75.66% (143)
16.93% (32)
2.65% (5)
2.69% (5)
0.00% (0)
3.70% (7)
189
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Our clients are interested in speaking out against SNAP cuts at the Federal level.
17.20% (32)
26.34% (49)
17.74% (33)
2.17% (4)
2.69% (5)
32.26% (60)
186
Our staff/volunteers/board are interested in speaking out against SNAP cuts at the Federal level.
21.20% (39)
29.35% (54)
15.22% (28)
3.30% (6)
2.17% (4)
29.35% (69)
184
Our clients know how to speak out against SNAP cuts at the Federal level
4.95% (9)
16.48% (30)
21.98% (40)
15.38% (28)
3.30% (6)
37.91% (69)
182
Our staff/volunteers/board members know how to speak out against SNAP cuts at the Federal level.
10.99% (20)
30.77% (56)
21.98% (40)
7.14% (13)
2.20% (4)
26.92% (49)
182
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September 18th, 2017
Dear Emergency Food Provider:
Hunger Free New York City – a division of Hunger Free America, formerly the New York City Coalition
Against Hunger –requests your participation in our Annual Hunger Survey.
Every day, you, your staff, and volunteers tirelessly serve New York City’s most vulnerable. Every year,
we collect and use this data to advocate on behalf of you and your clients. By responding to this survey,
you help Hunger Free NYC and Hunger Free America tell your and your clients’ stories in City Hall,
Albany, Washington, and to the media.
Given the Trump Administration’s proposal to cut $192 billion from SNAP (food stamps), strip
immigrants of rights, and gut other social services, this year’s survey is more urgent than ever.
In addition, this survey helps us provide the most up-to-date information to New Yorkers in need of immediate assistance, and makes sure your program is included in our Neighborhood Guides to Food & Assistance. Your participation helps ensure that these guides are accurate so that people in need can find help as quickly and efficiently as possible. If your organization is interested, you will also be able to submit an order for our Neighborhood Guides to Free Food and Assistance.
Best of all, if you have an internet connection, you can quickly and conveniently complete the survey
online at https://www.surveymonkey.com/r/JG93PM5.
Paper surveys can be faxed to: 646-699-3685 or mailed to: HFNYC, Attn: Survey, 50 Broad St. Suite
1103, New York, NY 10004. The deadline to respond is Friday, October 13th.
If you have any questions or would like assistance in completing the survey, please contact Maggie
Andreoni at 212-825-0028 ext.202.
Remember, information is power. Together, we can help empower your customers/clients.
Sincerely,
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2017 Survey of NYC Food Pantries and Soup Kitchens
Please consider completing this survey ONLINE at
https://www.surveymonkey.com/r/JG93PM5
If you do not know the answer to any question or part of a question, please check
“unsure” or leave blank. Otherwise, return this completed survey to us by Monday, October
13th, by mail to HFNYC, 50 Broad St, Suite 1103, New York, NY 10004, or fax to 646-699-
3685.
Questions? Call Maggie Andreoni at 212-825-0028 ext. 202.
Do you want to have your program listed in HFNYC’s 2018 Neighborhood Guide to Food and Assistance? Find it here: http://www.hungerfreeamerica.org/food-assistance-guides. If so, please ensure that all information below is accurate and up to date.
Our program is already listed and would like to be listed in 2018
Our program is already listed but edits are needed. We’ll provide updates below
Our program is already listed but would like to be removed.
Please include us
Do not include us Section 1: General Program Information 1. Which of the following best describes your program? (Check ONE)
Soup kitchen
Food pantry
Both soup kitchen & food pantry
Other type of emergency food program (explain) _______________________
We have never run a feeding program (if you check this box, we’ll take you off our list)
We previously ran a feeding program and it closed on (date) __________________
2. Your name: ____________________________________________
3. Your title / role: _________________________________________
4. Your food program / agency formal name: ______________________________________
5. What is your mailing address?
Street address: ___________________________________________________________
City: _____________________, State: _______ ZIP: _________________
6. What is the address at which you provide your primary services to the public?
Same as the mailing address above If different, please fill out all below:
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Street address: _________________________________________________________
City: _____________________, State: _______ ZIP: _________________
7. Phone number of agency / program: - -
8. Fax Number of agency / program: - -
9. E-mail Address: ____________________________________________________________
10. Website: _________________________________________________________________
If you don’t have your own website, would you like assistance in creating one?
Yes
No
11. In which borough(s) do you physically serve or distribute food?
Manhattan
Brooklyn
Bronx
Queens
Staten Island
12. Is your location wheelchair accessible (sloped curbs, ramps, and elevators, when
necessary)?"
Yes
No 13. What are your days and hours of operation?
Check this box if you are open 24/7
Days Opening Closing Opening Closing
Is this time for a specific group (i.e. seniors,)?
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
14. Is your food program open to the public (either by walk-in or referral)?
Yes
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No
15. Does your program require a referral?
Yes
No
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16. Please provide any additional requirements/instructions that clients/customers need to meet/follow in order to receive food from your program (such an ID, previous registration, etc.):
__________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________
17. Is your food program religiously affiliated?
Yes (please specify:__________________________________)
No
18. Is your food program targeted to serve any of the following specific populations (select all that
apply):
Youth/Adolescents (not including children in families)
Seniors/Elderly
Medically-specific populations (i.e. Hospice Care, HIV, Cancer, etc.)
People who are homeless
Immigrants
LGBTQ people
Other (please specify:_________________________________________________)
19. Do you know of any food pantries, soup kitchens, or brown bag programs that have shut down or
closed their doors in the last year, or any new programs that have opened up since last fall?
Yes Please provide any information on name(s), location(s), and any other contact information
on the program(s) if available:
________________________________________________________________________________________________________________________________________
No
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Section 2: Program Demand 20. Does your program currently distribute enough food to meet demand? (Check ONE)
YES, we distribute enough food to meet our current demand.
NO, we don’t distribute enough food to meet our current demand.
Unsure
21. If you answered “No” above, which of the following statements best describes your current
situation? (Check ONE):
If we received more food/funding, we would have enough capacity (storage space, refrigeration, staff, and/or volunteers) to increase the amount of food we distribute.
Even if we received more food/funding, we would not have enough capacity to increase the amount of food we distribute.
I do not know if we have the capacity to distribute more food.
22. Please indicate how the number of people you serve has changed in the last year (October 2016 through September 2017):
23. ALL PROGRAMS: How many estimated people did you serve?
Time period Total
September 2016
All of 2016
September 2017
In the last year…
Greatly decreased
Somewhat decreased
No change
Somewhat increased
Greatly increased
Unsure
Overall number of people needing food
Homeless populations
Employed individuals
Families with children
Senior citizens/elderly
Immigrants
People currently who have lost OR had reductions in their
SNAP (food stamps) benefits
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Expected estimate for ALL of 2017, including months that have not yet occurred
24. Soup Kitchens ONLY: How many estimated meals did you provide?
Time period Total
September 2016
All of 2016
September 2017
Expected estimate for ALL of 2017, including months that have not yet occurred
25. Were you forced to turn people away, reduce the amount of food distributed per person, or limit your hours of operation because you lacked enough resources?
Section 3: Program Resources
26. Does your program do any of the following, and if so, how often?
Never/We do not provide this service
Rarely Sometimes Often Always Don’t Know
Nutrition Education (i.e. cooking/shopping classes)
Client choice pantry
Engaging clients/customers in public policy education and/or advocacy
Engaging staff, volunteers, and/or board members in public policy education and/or advocacy
At any time in 2016:
Yes
No
Unsure
At any time in 2017:
Yes
No
Unsure
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Helping clients/customers obtain SNAP or other government benefits
Job training and/or placement services
27. If your food program provides additional services other than the ones above, please
specify:
___________________________________________________________________________
___________________________________________________________________________
28. How often do you or your staff spend personal money on your food program? (Choose ONE)
Never
Rarely
Sometimes
Often
Always
Unsure/Don’t know
28. Please select one or more of the following responses that describe your organization’s
volunteer needs. (Please check ALL that apply)
We could utilize more skilled volunteers to do things like bookkeeping, website design, and grant writing.
We could use more volunteers to advocate for our populations/government funding for our programs
We could use more volunteers for our direct food service clients/customers We could use more volunteers but do not have the staff to manage them. We do not need more volunteers
29. HungerVolunteer.org is a free website you can use to post volunteer opportunities and
manage volunteer hours and assignments. Do you see your organization using
HungerVolunteer.org? (Please refer to the supplemental flyer provided.)
Yes, we will post our volunteer opportunities on HungerVolunteer.org. Yes, but we will need assistance with using HungerVolunteer.org. (HFA will follow up)
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No, we already use another volunteer management system. (If so, which one? ________________________________ )
No, we do not want to use a volunteer management system like this.
Please check here if you would like HFA to contact you about getting more skilled volunteers or to provide more information about HungerVolunteer.
30. Are there any other resources you would like for your volunteer recruitment and
management? (e.g. training materials, recruitment guides, advocacy materials)
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
31. What is your preferred form of communication from HFA/NYC?
Hard copy/Mail
Phone
All of the above Section 4: Policy Awareness and Open Response
32. How do you feel about the following statements?
Strongly Agree
Agree Undecided Disagree Strongly Disagree
Don’t Know
If the Federal government cuts SNAP even more, our clients will struggle even more.
Our clients are interested in speaking out against SNAP cuts at the Federal level
Our staff/volunteers/board members are interested in speaking out against SNAP cuts at the federal level.
Our clients know how to speak out against SNAP cuts at the Federal level.
Our staff/volunteers/board members know how to speak out against SNAP cuts at the Federal level.
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33. Please tell us anything else you think we and/or policy makers should know. Feel free to
attach another sheet of paper if necessary. Feel free to explain the successes achieved by your
agency and/or the challenges you face. Feel free to explain why you think people face hunger
in New York and what we need to do to end hunger in America.
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
Please check here if we have your permission to quote the statement above – all or in part – in our annual survey report.
THANK YOU!
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Guides to Free Food and Assistance Order Form
Please indicate what area, what language, what quantity of the Guides to Free Food and Assistance you would like below:
Region Areas and Zip Codes Covered Language and Amount Desired
Citywide General Overview of all five boroughs
English 200 100 50 25 Spanish 200 100 50 25 Chinese 200 100 50 25 Russian 200 100 50 25
Bronx
Zipcodes Included: 10451-59, 10460-62, 10465-69, 10472-75
English 200 100 50 25 Spanish 200 100 50 25
Staten Island
Zipcodes Included: 10301-04, 10306, 10307, 10310. 10314
English 200 100 50 25 Spanish 200 100 50 25
Eastern Queens
Covers all neighborhoods from Woodhaven to Jamaica and the Rockaways
Zipcodes Included: 11411-13. 11451-21, 11423, 11427-29, 11432-36, 11451
English 200 100 50 25 Spanish 200 100 50 25
Western Queens
Covers all neighborhoods from Astoria to Ridgewood to Flushing
Zipcodes Included: 11101-06, 11354, 11355,11374, 11375, 11378, 11379, 11385
English 200 100 50 25 Spanish 200 100 50 25 Chinese 200 100 50 25 Korean 200 100 50 25
Lower Brooklyn
Cover all neighborhoods south of Prospect Park and Linden Boulevard
Zipcodes Included: 11203, 11204, 11209, 11210, 11214, 11218-20, 11223, 11224, 11228-30, 11232, 11234-36
English 200 100 50 25 Spanish 200 100 50 25
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(If you have any questions and/or would like to place a special order, or an amount not specified, please email [email protected])
Please mail these to the MAILING address listed in the survey response.
Please mail these to the SERVICE address listed in the survey response.
Is there a specific person who will accept the delivery? __________________________________________________________
Chinese 200 100 50 25 Russian 200 100 50 25
Upper Brooklyn
Covers all neighborhoods from Greenpoint to Red Hook to East New York
Zipcodes Included: 11205-08, 11211-13, 11215-17, 11221, 11222, 11225, 11231,
11233, 11237-39
English 200 100 50 25 Spanish 200 100 50 25
Lower Manhattan
Covers all neighborhoods south of 59th Street
Zipcodes Included: 10001-07, 10009-12, 10013, 10014, 10016-19, 10022, 10028,
10036, 10038, 10280
English 200 100 50 25 Spanish 200 100 50 25 Chinese 200 100 50 25
Upper Manhattan
Covers all neighborhoods north of 59th Street
Zipcodes Included: 10023-35, 10037, 10039, 10040, 10065, 10069, 10075, 10128
English 200 100 50 25 Spanish 200 100 50 25
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