2016 TC3 Marketing Update Presentation FINAL
Transcript of 2016 TC3 Marketing Update Presentation FINAL
Collaboration ItTakesaCommi-ee+…
• Communica2onsandMarke2ngCommi9ee– JeffSaddler,Chair– MarkChaput,Vice-Chair– Brunet-García,Contractor(KimVermillion,StrategicLead;ChadVillarroel,Account
Coordinator)– Commitment:Monthlycommi9eecallsandoccasionalreviewofmaterialsbyemail
• Workintandemwithothercommi9eesandtheEB– MonthlyExecu2veBoardcalls– WeeklyLMScalls
• Coordina2onwithAASHTOandHEI – Supportofnewcourselaunchesandpromo2ons– Coordina2onanddevelopmentofcross-plaWormfunc2onality(TC3website,app,
LMS)
Communications Tools RaisingTC3AwarenessandPar9cipa9on
• TC3applaunchedin2014– AvailableforAppleandAndroiddevices– Regularlyusedforupdates,announcements,promo2ons
• NewwebsiteandnewLMSlaunchedAugust2015• Internalcommunica2ons
– E-Newsle9ersandpromo2onssenttotargetedlistofmorethan1800subscribers– Contentupdatestothewebsite,app
• Externalcommunica2ons– AASHTOBookstore– Roads&Bridges– Directe-mailoutreach
• Developmentof2016StrategicPlan– Includestoolsforincreasingstatepar2cipa2on,statesharing,volunteers,andSMEs– Includestac2csforraisingawarenessamongpublicandprivatesector
TC3 Goals Outlineof2015Marke9ngGoals
1) Deliverdirect,ongoingcommunica2ontocurrentTC3users.2) Increasevolunteerpar2cipa2on.3) Increasestatesharing.4) Increasestatechampions.5) Increasenumberofstatessuppor2ngTC3.6) IncreaseTC3partnerships.7) PromotelaunchofthenewLMSrolloutsummer2015,focusing
onthetransi2onofcurrentusersoftheNHIplaWorm.8) Increaseawarenessamongnonusers.9) PromoteTC3coursestoprivateindustrybeginning6weeksader
LMSlaunch.
Goal #1 Communica9ontoCurrentTC3Users
• TC3-brandedemailsandelectronicnewsle9erssentthroughCampaignMonitor
• Websitenewsupdatesandbanners• Mobileappupdatesandpushno2fica2ons• Promo2onsthroughAASHTOtools
– Bookstoreemails– AASHTOwebsiteandbookstorebanners– “FeaturedItem”onhomepage– Linksfrombookstorelandingpage– Bookstorecatalogad
Goal #2 IncreasingVolunteerPar9cipa9on
• Flyerofvolunteerresponsibili2esandmonthlycommitmentwithcommi9eechaircontactinfo
• Websitepageofvolunteerresponsibili2esandmonthlycommitmentwithcommi9eechaircontactinfo
• Volunteerspotlightine-newsle9ers• Areaofopportunity
Goal #3 IncreasingStateSharing
• Promo2onthroughwebsite,flyers,emails/e-newsle9ers,etc.
• In2014,10stateshadimplementedthecoursesontotheirownLMS.
• Currently,thereare21par2cipa2ngstatesplusNDSU.
Goal #4 IncreasingStateChampions
“Statechampions”helpgetthemessageout:
• PromoteTC3internally,toyourpeersandmanagement.
• Encourageyouragencytocontributefinancially.• Solicitnewcourseideasfromyourorganiza2on.• RecruitSMEsfromyourorganiza2on.
Goal #4 IncreasingStateChampions
• KeithPla9eandAASHTOleadingrecrui2ngeffortsamongstates,commi9ees,andAASHTOregions
• Con2nuingtopromotetheneedforstatechampionsinvariousmarke2ngmaterialsandpresenta2ons
• Areaofopportunity
Goal #5 IncreasingNumberofStatesSuppor9ngTC3
• Con2nuingtopromotethebenefitsofcontribu2nginvariousmarke2ngmaterialsandpresenta2ons
• Priortoadop2onbyAASHTO,statesupportrangedinlowteens
• FY2014:26statessupportedTC3• FY2015:31statessupportedTC3• Asof3/16/16:30stateshavesupportedTC3• Areasofopportunity:PacificNorthwest,Northeast
Goal #6 IncreasingTC3Partnerships
• LargelyspearheadedbyMarkChaputwithassistancefromKeithPla9e,AASHTO
• OngoingeffortstoworkwithnewindustrypartnersaswellasotherAASHTOsubcommi9ees,LTAP/TTAP,andacademia
Goal #7 Promo9ngLaunchofNewLMS;Transi9onofCurrentUsers
• LaunchcompletedAugust2015• CorrespondedtolaunchofcompletelynewTC3
website• Createdregistra2on/enrollmentflyerforfirst-2me
TC3LMSusers• Implemen2ngnew/revisedcourseemailpromo2on
toregisteredTC3LMSusers• Coursepar2cipa2onnumbersincreasingeachmonth• WorkingonSEOsolu2onstodriveuporganicsearch
results
Goal #8 IncreasingAwarenessAmongNonusers
• Dradedexecu2vesummaryforBudWright,AASHTOExecu2veDirector,tosharewithhisboard
• Con2nuedpromo2onthroughAASHTOtools,whichreachallofAASHTO’saudiences
• Roads&Bridges:– Reach(2015):62,357qualifiedsubscribers
• 42%contractorsandproducers(26.3k)• 22%consul2ngengineers(13.6k)
– Tools:Storefront,TC3-brandedemails,e-Newsle9ers,“ProductSpotlight”– Leadgenera2on
Goal #9 Promo9ngTC3CoursestoPrivateIndustry
• Road&BridgesstorefrontlaunchedOctober2015• Customizedemail(6,000+customcontacts):
– BrandedtolooklikeTC3withaspecificTC3messageorpromo2ons– Sent2of4
• eNewsle9er(50,000+distribu2on):– TC3issolefocus– Sharesinforma2onfromourstorefront– Sent1of2– UsingthesecondinMaytopromoteprivateindustrysubscrip2ons
• ProductSpotlight(50,000+distribu2on):– HighlightsTC3’s“product”ofchoice;linksbacktoourstorefront– TC3ispartofagridofproductsfeaturing12–20storefrontstotal– Sent1of3
• First3R&Bdistribu2onscaptured182leads—addedtoCampaignMonitor(40%openandclickrates;0unsubscribes)
Other Support BGRoleintheOverallCouncil
Inaddi9ontospearheadingthemarke9ngandcommunica9onseffort:
• Mee2ngfacilita2onandsupport:– December2015strategicplanningsession– Administra2vefunc2onsonEBcallsandCommunica2onsandMarke2ng
Commi9eecalls– Par2cipa2oninannualmee2ngplanning,facilita2on,materials– Dradreports,e.g.,fortheSCOHtriennialreview
• Commi9eedocuments:– Updateandlayoutofstrategicplan,opera2onsguide,bylaws
Thankyouforle\nguspartnerwithyou!
You’re the Experts FacilitatedDiscussion
Helpusgetthemessageout:
• DoesyourstatecurrentlypromotetheTC3courses?• Howcanwegettheinforma2onwearepromo2ngout
throughstatechannels?• IsitpossibletolinktheTC3LMStoyourstate’sintranet?• Howcanweincreasevolunteerpar2cipa2on:
– Assubjectma9erexperts(SMEs)– Incommi9eework
• Howcanwepromotesupportamongnoncontribu2ngstates?• Arethereothertoolsormessageswecanusetosupportany
ofourninemarke2nggoals?