2014 NEHCC Full Program Guide

The Fourth Annual

May 28, 29 & 30, 2014Boston Park Plaza Hotel

Conference Program & Exhibit Hall Guide

CORPORATE SPONSOR

| 2014 New England Home Care Conference & Trade Show

N E H C C T S

A Special Thank You to Our Sponsors

COrpOrATe SpOnSOr

exhibiT hAll reCepTiOn SpOnSOrS

KeYnOTe SpOnSOrS

preSenTATiOn SpOnSOrS

MeMenTO SpOnSOrMObile App SpOnSOrWiFi SpOnSOr

www.nehcc.com | PAGE 3

CoatRoom

MensRoom

Ladies Room

Telephones

PlazaBallroom

Statler

HancockFairfieldExeter

Georgian

Arlington

BerkeleyClarendon

Imperial Ballroom

LobbyAtrium

Terrace

LadiesRoom

MensRoom

BusinessCenter

Lower Lobby

Telephones

Elevators

CoatRoom

Mezzanine LevelSecond Floor

Conference RoomsFourth Floor

RestRoom

BoardRoom Cambridge Beacon Hill Alcott

BrandeisCabotCharlesRiver

Constitution

Franklin

Longfellow

NewburySt. JamesWhite Hill

Whittier

Winthrop

StuartTremontThoreau

Stanhope

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Stairs toMezzanine

ElevatorsHolmes Gloucester

Copley Emerson

BackBay

Lexington

CONFERENCE ROOMSFOURTH FLOOR

MEZZANINE LEVELSECOND FLOOR

BOSTON PARK PLAZA EVENT FLOOR PLANDetailed Mezzanine and Exhibition Hall Floor Plan on Page 13


11:30 am – 1:00 pm

1:00 pm – 1:15 pm

1:15 pm – 2:15 pm

2:15 pm – 2:30 pm

2:30 pm – 3:30 pm

Registration

Welcome GEORGIAN/ARLINGTON ROOM

Opening Keynote: The High Achiever’s Paradox – How Will You Measure Your Life? Karen Dillon, Author GEORGIAN/ARLINGTON ROOM

Break

Breakout Tracks

HOME HEALTH & REFORM

CLINICAL & COMPLIANCE

MANAGEMENTHUMAN

RESOURCES

Case Study: “Executing a Plan to Reduce Costs by Implementing a 100% Paperless Agency” Craig Madeville, Founder and CEO, Forcura and Amy Warrington, BA, Director of Business Operations, Kno-Wal-Lin Home Care and Hospice WHITTIER ROOM

Let’s Get Engaged! Creating Meaningful Activities for Persons with Dementia Using Montessori-Inspired Methodology Sharon Johnson, Vice President and Director of the Hearthstone InstituteHearthstone Alzheimer’s Care BERKELEY/CLARENDON ROOM

WeDneSDAY, MAY 28: DAY-AT-A-GlAnCe SCheDUle

Effective Team Building When Your Team is Without Walls Michelle Dubner, RN, BSN, Managing Member, Global Healthcare Associatesand Greg Reid, MS, PhD, Owner, Founder, Action Based Change WHITE HILL ROOM

ACOs Defined from a Home Care Perspective: Implications for ProvidersSusan Beausoliel, BSN, MS, DNP, Vice President, Operations, Partners HealthCare at Home TERRACE ROOM

Effective and Efficient Preparation for Medicare Audits and Appeals Cheryl Leslie, RN, BSN, MPH, Director of Home Health & Hospice and Corporate Compliance Officer and Pamela Meliso, JD, MPH, Director of Consulting and Regulatory Affairs, HMS Healthcare Management Solutions STATLER ROOM

FINANCE & TECHNOLOGY

HOSPICEPALLIATIVE

END-OF-LIFE CARE

OPENING KEYNOTESPONSORED BY

Break3:30 pm - 3:45 pm

SPONSORED BY


3:45 pm – 4:45 pm

4:45 pm – 6:15 pm

REPEAT - Effective and Efficient Preparation for Medicare Audits and Appeals Cheryl Leslie, RN, BSN, MPH, Director of Home Health & Hospice and Corporate Compliance Officer and Pamela Meliso, JD, MPH, Director of Consulting and Regulatory Affairs, HMS Healthcare Management Solutions STATLER ROOM

REPEAT - Effective Team Building When Your Team is Without Walls Michelle Dubner, RN, BSN, Managing Member, Global Healthcare Associatesand Greg Reid, MS, PhD, Owner, Founder, Action Based Change WHITE HILL ROOM

Reducing Cost and Maximizing Cash Flow With Electronic Order Management Michael Blackstone, MD, Founder and CEO, Suture Health, Inc. and George Hadon, CFPO, VNA of Cape CodWHITTIER ROOM

Integration of Palliative Care and Hospice Programs for Optimal Patient Care Across the Continuum Kimberly Skehan, RN, MSN, Senior Manager, Simione Healthcare Consultantsand Melanie Cama, BSN, RN, CHPA, Director of Hospice and Palliative CareMiddlesex Hospital Homecare BERKELEY/CLARENDON ROOM

Breakout Tracks



MANAGEMENTHUMAN

RESOURCES


HOSPICEPALLIATIVE

END-OF-LIFE CARE

Kick-Off Reception with the Exhibit Hall Open IMPERIAL/PLAZA BALLROOMS

Using Telehealth to Reduce Hospital Readmissions Beka Apostolidis, MS, RN, Cardiac/TM Program ManagerVNA Healthcare TERRACE ROOM

SPONSORED BY

WeDneSDAY, MAY 28: DAY-AT-A-GlAnCe SCheDUle

SPONSORED BY


8:00 am – 9:00 am

9:00 am – 9:15 am

9:15 am – 10:30 am

10:30 am – 10:15 am

11:15 am – 12:30 pm

Registration and Continental Breakfast IMPERIAL/PLAZA BALLROOMS

Welcome and Opening Remarks GEORGIAN/ARLINGTON ROOM

Opening Keynote: Collaborations – The Future of Home Care and Hospice Jeannee Parker Martin, RN, MPH GEORGIAN/ARLINGTON ROOM

Break with Exhibitors IMPERIAL/PLAZA BALLROOMS

Breakout Tracks



MARKETING/MANAGEMENT

Navigating the Hospice Cost Report Brian A. Martin, Senior ConsultantSimione Healthcare Consultants WHITTIER ROOM

Private Home Care and Health System Collaborations: Getting Them Started, Making Them Work and Keeping Them StrongAndrea Cohen, MSW, Co-Founder and CEO and Jeffrey G. Sihpol, COO, HouseWorks, Mary Moscato, President, Hebrew SeniorLife Health Care Services & Hebrew Rehabilitation Center,Idriz Limaj, Executive Director, Hebrew SeniorLife Hospice BERKELEY/CLARENDON ROOM

ThUrSDAY, MAY 29: DAY-AT-A-GlAnCe SCheDUle

EMR Implementation: Avoid Pitfalls and Lead Your Organization to Success Cyndi Rizzitello, MSN, RN, BC, Clinical Director and Todd Montigney, Managing DirectorBlackTree HealthCare Consulting WHITE HILL ROOM

Will You Be Ready When the Surveyors Come Knocking? Cheryl Pacella, DNP(c), HHCNS-BC, CPHQ, Home Health Quality Consultant CAP Consulting STATLER ROOM


PRIVATEDUTY

OPENING KEYNOTESPONSORED BY

Lunch and Presentation: Medicare UpdatesShelly R. Bernardini, RN, CPHM, Home Health Clinical Educator, Provider Outreach & Education, Jurisdiction K & Jurisdiction 6, National Government Services, Inc.GEORGIAN/ARLINGTON ROOM (Exhibitors Welcome)

12:30 pm - 1:30 pm

SPONSORED BYHospital Readmission Intervention StrategiesRobin N. Seidman, RN, MSN, MBA, LNCC, HCS-D Director of Regulatory, Compliance and PI and Natalie Kenney, Care Transition and Heart Failure Nurse Specialist, MetroWest Home Care & Hospice TERRACE ROOM

SPONSORED BY


1:30 pm – 2:30 pm

2:35 pm – 3:35 pm

3:45 pm – 5:00 pm

5:00 pm

5:30 pm – 6:30 pm

Face to Face ADR and Denial Strategies M. Aaron Little, CPA, Managing Director and Karen Vance, OTR, Managing ConsultantBKD, LLP STATLER ROOM

Translating Evidence-Based Research and Practices into Tangible Approaches for Hospice and Home Health Organizations Margaret Terry, PhD, RN, VP of Quality and Innovation, Visiting Nurse Associations of America and Andrea R. Huertas, MBA, BSN, CHPN, Hospice Director, Central NH VNA & Hospice WHITE HILL ROOM

Building a High Performing Home Care Eco-System Bill Bassett, VP of Product Management, ProcuraWHITTIER ROOM

Using Multi-Media for Marketing and Recruiting Bob Roth, Managing Partner, Cypress HomeCare Solutions, Principal, OneSource HomeCare Consultants BERKELEY/CLARENDON ROOM

Breakout Tracks



MANAGEMENTHUMAN

RESOURCES


HOSPICEPALLIATIVE

END-OF-LIFE CARE

Desserts and Raffles with Exhibitors IMPERIAL/PLAZA BALLROOMS

Closing General Session: How ACOs Are Thinking About Home Care Richard Lopez, MDGEORGIAN/ARLINGTON ROOM

Adjourn for the day

Optional Reception at Cheers Bar, 84 Beacon Street, followed by Dinner at 6:30 pm upstairs in the Hampshire House(Advance Registration Required)

Home Health Services and the Puzzle of Hospital Readmission Laurie Courtney, MSN, RN, Clinical Director and Roland B. Stark, MEd, Senior Research Analyst, ReInforced Care, Inc. TERRACE ROOM

SPONSORED BY

ThUrSDAY, MAY 29: DAY-AT-A-GlAnCe SCheDUle

SPONSORED BY

SPONSORED BY


8:00 am – 8:30 am

8:30 am – 9:15 am

9:15 am – 9:30 am

9:30 am – 11:30 am

Continental Breakfast

Opening General Session: Home Care, Hospice and Post Acute Care Michael E. Chernew, PhD GEORGIAN/ARLINGTON ROOM

Break

Intensives

HOME HEALTH

HOSPICE

PRIVATEDUTY

FriDAY, MAY 30: DAY-AT-A-GlAnCe SCheDUle

From Brand to Plan: Steps and Strategies for Building Your Marketing Plan to Attract New Clients Bob Roth, Managing Partner, Cypress HomeCare Solutions, Principal OneSource HomeCare Consultants TERRACE ROOM

Clinical and Regulatory Challenges for Hospice 2014-2015Kimberley Skehan, RN, MSN, Senior Manager and Julia H. Maroney, RN, MHSA, CHCESenior Manager, Simione Healthcare Consultants BERKELEY/CLARENDON ROOM

SPONSORED BY

Bundling Payments Are Here to Stay: How You Can Position Your Agency to Win Jeannee Parker Martin, RN, MH, Chief Executive Officer, The Corridor GroupSTATLER ROOM

11:30 am – 11:45 am

11:45 am – 12:30 pm

12:30 pm

Break

Closing General Session: Reducing Hospital Readmissions – Home Care as the SolutionKathy Duckett, BSN, RN GEORGIAN/ARLINGTON ROOM

Closing Comments and Adjourn GEORGIAN/ARLINGTON ROOM

SPONSORED BY

Thank You for Coming!

A collaborative effort of the following New England State Home Care Associations:

Connecticut Association for Healthcare at Home • Home Care & Hospice Alliance of MaineHome Care Alliance of Massachusetts • Home Care Association of New Hampshire

Rhode Island Partnership for Home Care • Vermont Assembly of Home Health and Hospice Agencies


2014 Sponsors & exhibitorsSponsors are highlighted in Red

Accreditation Commission for Health Care, Inc. 139 Weston Oaks Ct. Cary, NC 27513855- 937-2242www.achc.org AirWatch1155 Perimeter Center WestSuite 100Atlanta, GA 30338404-478-7500www.air-watch.com

Allscripts222 Merchandise Mart PlazaSuite 2024Chicago, IL 606541.800.654.0889www.allscripts.com

AlzBetter, LLC383 Kings Highway N, Suite 214Cherry Hill, NJ 08034856-281-1200www.alzbetter.com.com

Amedisys Home Health and Hospice229 Main Street, Suite 126Charlestown, MA 02129617-242-8370www.amedisys.com

Ansaphone Service, Inc.1212 Hancock StreetQuincy, MA 02169800-782-7587www.ansaphone.com

AtHoc2988 Campus Drive, Suite 200San Mateo, CA 94403650-865-3000www.athoc.com

Atlantic Charter Insurance Company25 New Chardon StreetBoston, MA 02114617-488-6631www.atlanticcharter.com

AXXESS Technology Solutions9535 Forest Lane, Suite 235Dallas, TX 75243214-575-7711www.axxessconsult.com

Bath Fitter25 Turnpike StreetWest Bridgewater, MA 02379508-521-2780www.bathfitter.com

Beantown Bedding, LLC137 Main StreetHingham, MA 02043617-433-8696www.beantownbedding.com

BKD, LLP910 East St. Louis, Suite 200Springfield, MO 65806417-865-8701www.bkd.com

BlackTree Healthcare Consulting1 Fayette Street, Suite 425Conshohocken, PA 19444610-536-6005www.blacktreehealthcare.com

Brightree, LLC1735 North Brown Rd, Suite 500 Lawrenceville, GA 30043888-598-7797www.brightree.com

Byram Healthcare120 Bloomingdale Rd., Suite 301White Plains, NY 10605914-286-2000www.byramhealthcare.com

Cardiocom7980 Century BlvdChanhassen, MN 55317888-243-8881www.cardiocom.com

Care Monitoring 2000, LLC2536 Countryside Blvd., Suite 222Clearwater, FL 33763727-444-0960www.cm2000.com

Catholic Charities275 W. BroadwaySouth Boston, MA 02127617-464-8122www.ccab.org

CellTrak Technologies1051 Perimeter Dr., Suite 950Schaumburg, IL 60173847-240-0400www.celltrak.com

Charm Medical Supply33 Riverside Drive, Suite 200Pembroke, MA 02359508-989-9038www.charmmedical.com

CHAP, Inc.1275 K Street NW, Suite 800Washington, DC 20005202-862-3413www.chapinc.org

Clark Insurance2385 Congress StreetPortland, ME 04104207-774-6257www.clarkinsurance.com

Continuum Rehabilitation5 Enford Street, #816Avon, CT 06001855-372-5043www.gocontinuumrehab.com

ClearCare Online965 Mission Street, Suite 751San Francisco, CA 94103706-473-2212www.clearcareonline.com

Corridor Group, The6405 Metcalf, Suite 108Overland Park, KS 66202913-362-0600www.corridorgroup.com

Covidien15 Hampshire StreetMansfield, MA 02048508-261-8056www.covidien.com

Crag Business Group2262 Essex CourtMontrose, CO 81401888-428-2724www.cragconsulting.org

Custom Computer Specialists6 Blackstone Valley PlaceSuite 402Lincoln, RI 02865631-761-1448www.customonline.com



DermaRite IndustriesP.O. Box 631Hawthorne, NJ 07507973-569-9000www.dermarite.com

EBSCO Industries3 North Pond RoadWorcester, MA 01605774-823-6143www.ebsco.com

Enclara Health1480 Imperial WayWest Deptford, NJ 08066856-417-1138www.enclarahealth.com

Enterprise Fleet Management3A Enterprise RdBillerica, MA 01821781-937-5004www.efleets.com

EPath Learning, Inc.300 State Street, Suite 400New London, CT 06320860-444-7900www.epathlearning.com

Fazzi Associates11 Village Hill RoadNorthampton, MA 01060413-584-5300www.fazzi.com

Healthcare Market Resources1133 Dundee Drive, Suite 100Dresher, PA 19025215-657-7373www.healthmr.com

Healthcare Provider Solutions810 Royal Parkway, Suite 200Nashville, TN 37214615-399-7499www.healthcareprovidersolutions.com

HealthCare Strategies931 Spring Creek RoadChattanooga, TN 37412423-296-0074www.hcstrategies.com

Hill-Rom4721 Hoffman DriveWhitehall, PA 18052610-597-1187www.hill-rom.com

HMS Healthcare Management Solutions8 Research ParkwayWallingford, CT 06492203-294-6653www.hmsabc.com

Home Care IT1646 Mass AvenueLexington, MA 02420781-863-2661www.it-resources.com

Home Health GoldP.O. Box 1822Waterville, ME 04903207-872-4544www.homehealthgold.com

Home Healthcare Solutions11880 Lackland RoadSt. Louis, MO 63146610-212-6844www.hh-solutions.com

Homecare Homebase6688 North Central ExpresswaySuite 1200Dallas, TX 75206214-239-6709www.hchb.com

HomecareMatchKiosk.comP.O. Box 357Glastonbury, CT 06033860-205-9133www.homecarematchkiosk.com

HomeHealth Advantage, Inc.231 East 400 South, Suite 201Salt Lake City, UT 84111801-643-3861www.homehealthadv.com

Honeywell3400 Intertech Drive, Suite 200Brookfield, WI 53045262-783-5440www.honeywell.com

Independence Medical1810 Summit Commerce ParkTwinsburg, OH 44087800-321-0591www.indemed.com

Industrial Computing, Inc.260 Bear Hill RoadWaltham, MA 02451781-890-3111www.industcomputing.com

Kinnser Software2600 Via Fortuna Drive, Suite 150Austin, TX 78746512-879-3135www.kinnser.com

Kronos4582 S. Ulster Street, Suite 1301Denver, CO 80237303-843-1346www.kronos.com

Libman EducationP.O. Box 341Bedford, MA 01730-0341978-369-7180www.libmaneducation.com

McBee Associates997 Old Eagle School RoadSuite 205Wayne, PA 19087610-964-9680www.mcbeeassociates.com

McKesson Connected Care & Analytics1550 E. Republic RoadSpringfield, MO 65804417-874-4000www.mckesson.com

McKesson Medical-Surgical10 Bateman CourtWakefield, MA 01880617-756-2787www.mckesson.com

McKesson Patient Care Solutions1487 Beacon StreetBrookline, MA 02446603-557-0572www.mckesson.com

MedCure Whole Body Donation Program18111 NE Sandy Blvd.Portland, OR 94230866-560-2525www.medcure.org

Medical Recruitment Specialists2 Canton Street, Suite 300AStoughton, MA 02072781-341-1246www.medrecruitment.com



MEDITECHMEDITECH CircleWestwood, MA 02090781-774-4705www.meditech.com

More Than Wheels24 Pine CirclePembroke, MA 02359617-680-7215www.morethanwheels.org

Mutual of America1800 West Park Drive, Suite 350Westborough, MA 01581508-366-2418www.mutualofamerica.com

Passport USA1700 Madison RoadCincinnati, OH 45206513-729-9868www.passportusa.com

Pediatria Health Care for Kids5185 Peachtree Parkway, NW Suite 350 Norcross, GA 30092770-840-1966www.pediatriakids.com

Philadelphia Insurance Companies750 W. Center Street, Suite 300West Bridgewater, MA 02379888-292-3881www.phly.com

Philips Home Monitoring111 Lawrence StreetFramingham, MA 01702508-988-3051www.philips.com

Precision Medical Billing8203 Willow Place Drive South Suite 230Houston, TX 77070713-672-7211www.precisionmedicalbilling.com

Procura900 Oakmont LaneWestmont, IL 60559250-419-6422www.goprocura.com

Protector Group Insurance100 Front Street, Suite 800Worcester, MA 01501508-595-7980www.protectorgroup.com

Qualidigm1290 Silas Dean HighwaySuite 4AWethersfield, CT 06109860-632-6344www.qualidigm.org

Quality In Real Time199 Jericho TurnpikeSuite LL3Floral Park, NY 11001516-233-1647www.qualityinrealtime.com

Random Medical Associates10 Twin Brook DriveDerry, NH 03038603-475-9620

RCTCLEARN.NET851 30th Avenue, SEBox 50Rochester, MN 55904507-529-6136www.rctclearn.net

Remington Report, The30100 Town Center Dr., Suite 421Laguna Niguel, CA 92677800-247-4781www.remingtonreport.com

Sallop Insurance Agency25 New Chardon StreetBoston, MA 02114617-488-6573www.sallop.com

Sandata Technologies26 Harbor Park DrivePort Washington, NY 11050516-484-4400www.sandata.com

Sansio-HomeSolutions.NET11 East Superior Street, Suite 310Duluth, MN 55802877-506-2747www.sansio.com

Simione Healthcare Consultants4130 Whitney AvenueHamden, CT 06518800-949-0388www.simioneconsultants.com

Southwest Technologies, Inc.1746 Levee RoadNorth Kansas City, MO 64116816-221-2442www.elastogel.com

Sprint1300 E. Rochelle Blvd.Irving, TX 75062972-405-2800www.sprint.com

StateServ Medical2130 E. University DriveTempe, AZ 85281480-813-6193www.stateserv.com

Strategic Healthcare Programs510 Castillo Street, 2nd FloorSanta Barbara, CA 93101805-845-9502www.shpdata.com

Suture Health, Inc.1500 First Avenue NorthSuite M138Birmingham, AL 35203205-417-2400www.suturehealth.com

Tunstall America’s100 Freight StreetPawtucket, RI 02860401-312-7960www.tunstall.com

Veterans Care Coordination300 Parkway Industrial DriveLake St. Louis, MO 63367855-380-4400www.veteranscarecoordination.com

Visiting Angels85 Constitution Lane, Suite 2EDanvers, MA 01923978-774-7400www.visitingangels.com

Vitaphone Health Solutions7140 Dean Martin Drive, Suite 700Las Vegas, Nevada 89118610-344-7176www.vitaphoneus.com


2014 Conference exhibitorsSponsors are noted in Red

Company Booth #

Accreditation Commission for Health Care, Inc. M-11 AirWatch 207Allscripts M-6AlzBetter, LLC 704Amedisys Home Health and Hospice 702Ansaphone Services, Inc. 401AtHoc M-3Atlantic Charter Insurance Company 705AXXESS Technology Solutions 604Bath Fitter 406Beantown Bedding, LLC 102BKD, LLP 209BlackTree Healthcare Consulting 405Brightree, LLC 607Byram Healthcare 303Cardiocom M-1Care Monitoring 2000 803Catholic Charities 305CellTrak Technologies 404CHAP, Inc. 402Charm Medical Supplies 605Clark Insurance 800ClearCare Online 606Corridor Group, The 300Covidien 307Crag Business Group 505Custom Computer Specialists 107DermaRite 106EBSCO Industries 804Enclara Health M-10Enterprise Fleet Management M-12EPath Learning, Inc. 308Fazzi Associates 408Healthcare Market Resources 309Healthcare Provider Solutions 100HealthCare Strategies 109Hill-Rom 108HMS Healthcare Management 802Home Care IT 407Home Healthcare Solutions 203Homecare Homebase 200

Company Booth #

HomeCare Match Kiosk 703HomeHealth Advantage, Inc. M-5HomeHealth Gold 409Honeywell 301Independence Medical 104Industrial Computing, Inc. M-7Kinnser Software 403Kronos 204Libman Education 808McBee Associates, Inc. 202McKesson Connected Care 504McKesson Medical-Surgical 500McKesson Patient Care Solutions 502MedCure Whole Body Donation 503Medical Recruitment Specialists 101MEDITECH 103More Than Wheels 609Mutual of America 306Passport USA 105Pediatria Health Care for Kids M-2Philadelphia Insurance Companies M-9Philips Home Monitoring M-8Precision Medical Billing 205Procura 208Protector Group Insurance 206Qualidigm 304Quality in Real Time 706Random Medical Associates 506RCTCLEARN.NET 508Sallop Insurance 707Sandata Technologies 701Sansio - HomeSolutions.NET 603Simione Healthcare Consultants 400Southwest Technologies, Inc. M-4Sprint 201StateServ Medical 806Strategic Healthcare Programs 302Suture Health, Inc. 709Tunstall America’s 708Veterans Care Coordination 700Visiting Angels 805


EXHIBITION HALL FLOOR PLAN

Me

ZZ

An

ine


Visit us at Booth #201.

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2014 NEHCC Full Program Guide

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