2011I1 BI FINAL PROJECT

Team Lead: Jim Jao

Team members: Evan Benjamin, Mike Durthaler, Bob Lambie, Angela Moss

Instructor: Shane Chubbs

Project SpecificationBackground Information

In business since 1997, SetFocus is the global leader in selecting, training, placing, and supporting Microsoft professionals worldwide. Through strategic relationships, SetFocus develops programs that directly source skilled professionals to meet the immediate hiring needs of its partners.

A Microsoft Gold Certified Partner for Learning Solutions, SetFocus utilizes a unique combination of services to help organizations grow allowing them to meet marketplace opportunities with speed and agility. SetFocus has won semi-finalist awards for both the 2001 Ernst & Young Entrepreneur of the Year as well as the 2004 New J ersey Family Business of the Year.

Business Problem

The organization maintains assets in the areas of recruiting, training and staffing which support the main revenue stream in the Masters Program. This is a multi-week training program that focuses on a specific technology platform and seeks to transfer a level of competence that will allow the student to gain entrance to the associated marketplace with these new skills.

After each course week, an administrator uses a windows application to generate evaluations that are sent to the students via email. Students fill out the evaluations and submit them using a web based application. The data generated by the evaluations is tracked and used to tune and improve performance in an array of areas. The main categories that are evaluated are lecture week, project week, room rental, and career development. Some of the areas that are evaluated within the main categories are instructor performance, course materials, curriculum, infrastructure, and support. A grading scale is used and a cumulative grade is given for each specific area per class session.

The primary categories currently used are:

Lecture Week Lab Week Final Evaluation

And the subcategories include:

Trainer Support Materials Curriculum Infrastructure/grid

Project Specification (cont.)

Career development

The end user will be able to select a grade for each individual question on the evaluation. The scale is based on the numbers 1 though 10 with 1 being the lowest grade and 10 being the highest. N/a = 11

Currently, the training and support department uses a set of reports to measure and manage performance. As part of the performance improvement initiative, the training and support department would like to build various reports and dashboards.

Terminology

Reporting period / quarter

Refers to calendar quarter. All courses with evaluation date sent falling within the calendar quarter will be reported.

Databases

Two primary databases that will be used for the source data are:

NewSFCourses

SurveyEvaluation

These are located on the Shared Server SFMPBISQL.

Data Mart

DimCourseCourseKey

CourseID

CourseNumber

CourseName

PrimaryCategoryID

PrimaryCategoryName

DimDateDateKey

DateName

CalendarYear

CalendarQuarterKey

CalendarQuarter

DimEvaluationEvaluationID

CreateDate

DimInstructorInstructorID

InstructorName

DimQuesSubCatQuestionID

Question

SubcategoryID

Subcat_Desc

DimSessionSessionKey

SessionID

SessionCode

SessionName

SessionDescription

SessionStartDate

SessionEndDate

Track

DimStudentStudentID

Fact_EvalScoresDateSentKey

EvaluationKey

SessionKey

CourseKey

QuestionKey

InstructorKey

StudentKey

Score

Comments

FK_Fact_EvalScores_DimEvaluation

FK_Fact_EvalScores_DimInstructor

FK_Fact_EvalScores_DimStudent

FK_Fact_EvalScores_DimCourse

FK_Fact_EvalScores_DimQuesSubCat

FK_Fact_EvalScores_DimDate

FK_Fact_EvalScores_DimSession

Fact_ResponsesEvaluationKey

DateSentKey

SessionKey

CourseKey

InstructorKey

StudentKey

Responded

FK_Fact_Responses_DimEvaluation

FK_Fact_Responses_DimCourse

FK_Fact_Responses_DimInstructor

FK_Fact_Responses_DimStudent

FK_Fact_Responses_DimDate FK_Fact_Responses_DimSession

SSIS (DimDate)

SSIS ETL (DimSession)

SSIS ETL (DimCourse)

SSIS ETL (DimQuesSubcat)

SSIS ETL (DimStudent)

SSIS ETL (DimInstructor & DimEvaluation)

SSIS ETL (Fact_EvalScores)

SSIS ETL (Fact_Responses)

SSAS – Data source view

SSAS – Cube Structure

SSAS – Dimension usage

SSAS - Calculations

SSAS - KPIs

SSAS – dimension examples

SSRS – Summary Drilldown

SSRS – Dashboard with KPIs

SSRS – Trainer vs. Overall

SSRS – Trainer Detail

SSRS - Trainer

SSRS – Trainer Date Range

PPS – Dashboard Designer

Thank you

Thanks to the team efforts, Shane, and Kevin.