2010 Conference HighlightsAn ACEware Webinar

How did we decide what to include?

Discussion during session: ie, number of questions

Was there a lot of note-taking?Was it

newsworthy?

Did it turn heads?

“Low Cost Marketing with Social Media” with Tami Norris

Don’t post anything that you . . . Wouldn’t want a customer to seeWouldn’t want a competitor to see

Digital Reputation ManagementSearch and monitor what is being said about you

Temporarily override Reg Fee Adjustment Validation

Alt + 4

“Student Manager – Duh, It really can do that?”

Fee adjustment with and without validation

Store a path to a photo for use on an ID tag

“Student Manager – Duh, It really can do that?”

View document stored on course screenBy right clicking the field

“Student Manager – Duh, It really can do that?”

Phil Graf gave us “37 ways to Increase Your Program

Registrations”

Pareto Principle:20% of the customers create 80% of the revenue

Focus on finding & satisfying these

customers!

Which led us to Statistical Reports

Let’s make it perfectly clear!

If you are the “Keeper of the Flame” you should be at conference!

Keeper Responsibilities

• Develop an Information Security Policy

• Securing Student Manager

• Protecting Customers from Identity Theft

• Training New Users

• Developing Data Entry Policies & Procedures

• Managing Data Backup Process

• Organizing & Supervising Updates

Anatomy of FunctionsNo gratuitous bikini photos available – it’s

not that kind of conference.

What is a function?• Displays a field not available in cursor• Format information• Perform calculations on data• Execute a specific task after the report runs

A few function basics• Parameters are separated by commas• You need opening (and closing) parens• When needed either single or double quotes will work• See SM Help for tons of info & help

ADDCRSE(cocrse, “cobegdate”)

Function Name

Required ParamentersRequired Parameters

Separating Comma Quotes

Parens

Using Email Module

A few questions to consider before hitting send . . .

Is your subject line5-8 words long

(max 40 characters)?

Have you proofreadfor spelling, dates,times and links?

Is your messageConcise?

Is your physicalmailing address and phone number listed?

Did you includeUnsubscribe instructions ?

Do you have aStrong

Call to action?

Are you prepared to handle responsesIn a timely manner?

Speed RegistrationMade a lot of folks smile!

Useful for large groups of students from one source,

with one payor, when everyone is

attending the same course

Financial ManagementBudget Builder, Pocket Ledger, Company Invoicing & Reporting

One report that caused ooohs & aaahs

Reports / Courses / CEU Reporting / Detailed Summary Report (additional reports)

We couldn’t quit chatting about . . .

Pay Grabber!

We can’t fit it all inin just an hour!But we also covered . . .

• Conference Management

• Importing & Exporting

• Name Tags & Table Tents

• SM Physical Fitness

What’s new in 7.2?

Watch your email for our

2011 Conference Survey!

Our next webinar . . .

Student Manager ModulesMay 18, 2010 - 2:00 Central