© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Connect 1 1 © 2012 Cisco and/or its affiliates. All rights reserved.

Cisco Success Story in ALBtelecom & EagleMobile: From MPLS to Mobile Packet Core and Beyond

Yavuz Kalfa, ALBtelecom

Core Network Operation and Maintenance Director

Erman Morina, Verso

Dubrovnik, Croatia, South East Europe

20-22 May, 2013

Cisco Connect 2

Agenda

• About Verso

• About ALBtelecom & EagleMobile

Telekomi Shqiptar 1912 – 2007

ALBtelecom 2007 – today

• Roadmap of transformation

• Current state of network transformation

• Verso footprint in ALBtelecom & EagleMobile

• Current projects with Cisco: EPC/MPC

2

Cisco Connect 3

3

We continuously grow our sales, capabilities and geographical footprint

HQ in Croatia, 7 Country Offices

100+ Employees

120 Customers in 31 Countries

est. 40 mio. EUR Revenue in

2013

Ljubljana

Beograd

İstanbul

Ankara

Sarajevo

Tiranë

Prishtinë

Zagreb

108

2013

Cisco Connect 4

Global Subcontractor Engagements for SAP Billing, Revenue and Innovation Management

4

Cisco Connect 5

Our portfolio and business practices support contemporary business models of our customers

Operations and Business Support Systems

• Convergent Charging & Billing

• Customer Financial Mgmt

• Customer Relationship Mgmt

• Supplier & Partner Relationship Mgmt

• Service & Operations Mgmt

• Fault Mgmt

• Performance Mgmt

• Network Operations Center

• Trouble Ticketing

• Provisioning & Workflow • Consulting

• Assessment

• Design

• Deployment

• Project Mgmt

• Support & Maintenance

• Education

ICT Infrastructure

Solutions

NETWORK

INFRASTRUCTURE

COMMUNICATIONS

& COLLABORATION

• Unified Access

• NGN Core

• Mobile Packet Core

• Data Center Network

• IP telephony

• IP Call Center

• Telepresence

• IPTV

ICT Systems

Management

• Network Security

• Mail & Internet Communications Security

• Safe Mobility

• Disaster Recovery

• Lawfull Interception

SECURITY &

COMPLIANCE

• Managed SP Services

• Managed NOC

• VDI

• Collaboration in the Cloud

MANAGED & CLOUD

SERVICES

Professional &

Support

Services

5

Cisco Connect 6

About ALBtelecom and Eagle Mobile

• http://www.albtelecom.al/web/page.aspx?id=237#.UXf0yUqi810

6

Cisco Connect 7

About ALBtelecom and Eagle Mobile (cont.)

• Owned by CETEL a.s., Ankara (76% of the shares) and by the Albanian Government and other shareholders (24 per cent)

• ALBtelecom Company facts

Established in 1912, right after the Independence of Albania, and was licensed to provide fixed telephony and internet

Biggest Albanian telecommunication operator offers fixed telephony, the ADSL, the Dedicated Internet Access, the Dial-up, the Intranet, the ISDN service, the prepaid cards, etc.

• Eagle Mobile

Established on 12 March 2008; 3rd mobile operator on Albanian market

Brand within the ALBtelecom Company

Mobile telephony and mobile broadband internet

7

Cisco Connect 8

Roadmap of Transformation

• Technology

Transformation

• Organizational

Transformation

Transformation

Targets

• Having a protected

backbone

infrastructure

• Increase the

broadband

penetration

• Build a converged

and future-proof

network

Transformation

Targets

• Keep the Market

Share

• Decrease the OPEX

• Create more

revenue streams

Strategic Targets

Cisco Connect 9

Country Wide Optical Fiber Infrastructure

9

TOTAL FO LENGTH CONSTRUCTED

DURING 2008 – 2012 IS: 1400 KM

Cisco Connect 10

MPLS Network Overview – MPLS Network Structure (1)

Level 2

Aggregation

Milot

Puke

Gjirokaster

Lac

Durres

PE

Shkoder

Elbasan

Fier

Korce

Vlore Berat

Peshkopi

Kukes

Rreshen Burrel Bulqize

Librazhd

Pogradec

Cerrik

Kucove

Erseke

Leskovik Permet

Kelcyre

Delvine

Sarande Himare

Orrikum

Shijak

Belsh

Bilisht

Kruje

F. Kruje

Tepelene

Rubik

Sukth Vore

Shkozet

Rrogozine

Divjake

Konispol

Ksamil

Memaliaj

Libohove

Patos

Selenice

Cakran

Peqin

Polican

Ura

Vajgurore

Roskovec

Prrenjas

Krume

Koplik Vau i Dejes Bajram Curri

Fushe Arrez

Maliq

Kamez

Kombinat

K.Kamez

Selite TR1

TR2

Ali Demi

Kavaje

Corovode

Tirana PE

Lezhe

Shkoze

Mamuras

Shengjin

Shijak

Plazh

Lushnje

Ballsh

Sauk

Laprake MPLS

Core

Level 1

Aggregation

MPLS

Access

Tirana

Net

Legend

MPLS P

Level 1 PE

Level 2 PE

4924-10GE

4924-10GE

3600X-10GE

DWDM TGE

GE Existing

GE Planned

TGE Existing

TGE Planned

Tirana P Durres P

TGE Non-DWDM

Cisco Connect 11

MPLS Network Topology

11

Cisco Connect 12

Implemented Projects and Ongoing

12

IP MPLS Core

Deployment

SP WiFi

Offload

Project Purpose – design and build IP MPLS core network Key facts – Cisco CRS-1, ASR9K, 7600 and ME platforms; 74 locations throughout Albania Deliverables – fully operational IP MPLS network Customer Benefits – network platform ready for deployment of advanced data/voice/video services

Project Purpose – increase capacity of licensed spectrum through WiFi offloading of mobile data Key facts – Cisco WiFi core and access; 200+ APs, Altima Verso PCRF solution Deliverables – fully operational WiFi Offload solution Customer Benefits – cost savings through efficient use of licensed spectrum; congestion avoidance

Element

Manager

Deployment

Project Purpose – increase realiability of network platforms and availability of services Key facts – different element managers; inefficient troubleshooting; deploy Cisco Prime Networks

Deliverables – fully operational Cisco Prime Networks NMS solution Customer Benefits – decreased OPEX; increased productivity; increased customer satisfaction

Cisco Connect 13

Implemented Projects and Ongoing (2)

13

Converged

Charging and

Invoicing

Deployment

Converged CRM

Deployment

Project Purpose – charge all services on one billing platform and invoice on one bill Key facts – existing billing platform inflexible and expensive; deploy SAP BRIM solution

Deliverables – deployment of convergent charging and invoicing platform

Customer Benefits – fast&simple modeling and roll out of new tariffs,services and service packages

Project Purpose – increase efficiency and effectiveness of the sales process in all stages

Key facts – deploy SAP CRM solution

Deliverables – fully operational SAP CRM solution

Customer Benefits - increased revenue and reduced churn through improved customer relationship

3G Mobile Packet Core

and Backhaul

Project Purpose – design and build 3G mobile core (SGSN&GGSN) and RAN backhaul

Key facts – Cisco ASR5K, ASR901, ASR903; 200 NodeB locations, 3 core and 41 aggregation site

Deliverables – fully operational 3G mobile core and RAN backhaul Customer Benefits – ready to offer broadband mobile services

Cisco Connect 14

Verso in ALBtelecom

• Verso footprint in ALBtelecom consists of deployment:

IP MPLS Core Deployment

GPRS Mobile Packet Core and Backhaul

SP WiFi Offload

Converged Charging and Invoicing Deployment

Converged CRM Deployment

Element Manager Deployment

• Present in ALBtelecom since 2009

• Verso vast knowledge and experience gathered on projects worldwide guaranteed ability of deployment

14

Cisco Connect 15

2G/3G Backhaul for EagleMobile Proposed and Delivered Solution

• 216 sites will be extended and include as follow:

3G sites (RF part) – deliver 3G RAN; NodeBs implementation ongoing

Transmission for 2G/3G sites (Transport part) - deliver IP Mobile transport part of the 3G network; Cisco and Huawei implementation ongoing

Cisco ASR901 implementation - 200 FO or SDH-1/E1 sites

Cisco ASR903 implementation - 4 aggregation sites

15

Cisco Connect 16

2G/3G Backhaul for EagleMobile IP/MPLS RAN Implementation Scenarios

IP/MPLS RAN

IP/MPLS Core

SDH mux

mux

ASR903

IDU

ODU

RNC, BSC

ASR901

3G/4G

IDU

ODU

IP/MPLS – fiber

IP/MPLS – u-wave

IP over E1

IDU

ODU

ASR901

16

Cisco Connect 17

Service Provider Wi-Fi Offload Solution

• Key services

Mobile data services

• Key technologies

802.11n standard

Cisco Aironet Outdoor/Indoor APs

Cisco Clean Air, ClientLink, BendSelect, VideoStream, Wireless Mesh

Centralized Wireless Controller

Cisco Intelligent Services Gateway (ISG)

Cisco Access Register

• Key Objectives

provided a to ALBtelecom truly carrier-grade, end-to-end Wi-Fi infrastructure

Scalable enough to support exponential traffic growth from millions of users

able to deliver a transparent mobility experience for the end user

is built on open standards

Control of security, management, mobility, authentication, billing and policy

17

• Key objectives

deliver a combo SGSN/GGSN solution to

ALBtelecom/Eagle mobile

build a mobile core network which is,

industry-leading performance, which

includes high capacity, exceptional

throughput, and session and mobility

management

flexible infrastructure where this platform

Cisco ASR 5000 supports combination of

different technologies, such as:

GSM/UMTS/HSPA

gateway GPRS Support Node (GGSN)

serving GPRS Support Node (SGSN)

Evoled Packet Core (EPC)

prepare infrastructure for next-generation

technologies, such as Long Term Evolution

(LTE)

Femtocell

security Gateway

home Node B Gateway (HNBGW)

call Session Control Function (CSCF)

Wi-Fi

security Gateway

call Session Control Function (CSCF)

Key services

2G/3G/4G packet core network

Key technologies

Cisco ASR5K

Mobile and Evolved Packet Core Solutions

1

8

Single HW platform to support all functions

18

Cisco Connect 19

Current MPC

SGSN GGSN

Solution Delivered (Current and Targeted Network)

GGSN SGSN

BTS 1

BTS 2

BTS 3

RNC

BTS

NodeB

2G

GERAN

UTRAN

3G

STP OCS

Management

HLR

DNS

Internet

Gb/IP

IuPS/ATM

Gr/IP GY

Gi

MMSC WAP GW

WEM MUR OSS

19

• flexible distributed architecture that support:

Multiple access technologies concurrently (e.g., 2G, 3G and 4G)

Subscriber mobility management and call control capabilities

Integrated intelligent In-line services with policy enforcement and control

High availability and geographic redundancy

• provide key network functions for the various applications:

Serving GPRS Support Node (SGSN)

Gateway GPRS Support Node (GGSN)

Serving Gateway (S-GW)

PDN Gateway (P-GW)

Mobility Management Entity (MME)

Policy Control Resource Function (PCRF)

Policy Control Enforcement Function (PCEF)

Broadband Network Gateway (BNG)

Packet Data Serving Node (PDSN)

Home Agent (HA)

Security Gateway (PDG, PDIF, TTG, Femtocell/Home NodeB Gateway)

Session Control Manager (x-CSCF, IETF SIP Proxy, Access Border Gateway)

Cisco ASR 5000

20

Cisco Connect 21

Major Milestones

Design and Documentation

Site Readiness

Integration

Ready for Acceptance

Migration & Ready for Service Go Live

Project Completion

21

Cisco Connect 22

Migration Process (1)

22

Cisco Connect 23

Migration Process (2)

Cisco Connect 24

Migration Process (3)

Cisco Connect 25

Migration Process (4)

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 26

Verso Sh.p.k. Altima Sh.p.k.

• Rr. Ismail Qemali, P. 7/1, Shk. 2, Ap. 4/C, Tirane, Albania

• www.verso.hr , info@verso.hr

• www.altima.hr, info@altima.hr

Yavuz Kalfa

ALBtelecom

Core Network Operation & Manintance

Director

+355672071437

Erman Morina

Verso

Project Manager

+38649663369

© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 27

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