1

Unit 1 – Q6 – P54

Prevailing wage laws must be adhered to by employers:

A. When hiring disadvantaged minoritiesB. To avoid discriminatory hiring practicesC. Having contracts with the US GovernmentD. With multiple locations throughout the US and

internationally

2

Unit 1 – Q9 – P51

Human Resource branding is MOST used for:

A. Demonstrating “best practices” in the organization.B. Recruiting high caliber candidates to the

organization.C. Creating a culture inside the organizationD. Being more involved in marketing

3

Unit 1 – Q12 – P52

Persons responsible for producing and marketing the organization’s goods or services are:

A. Line Managers.B. Staff Managers.C. Human Resource ManagersD. Coordinating Managers

4

Unit 1 – Q13 – P52

The following are some of the five basic functions all managers perform, EXCEPT:

A. Planning.B. Controlling.C. Motivating.D. Organizing.

5

Unit 1 – Q18 – P54

An organization that is experiencing decline I its organizational life cycle may choose which approach to recover from decline?

A. Reduce operational costs.B. Hire more sales people.C. Create a matrix team structure.D. Implement TQM.

6

Unit 1 – Q21 – P55

Choose the BEST answer. A “SWOT” analysis is used to determine:

A. The internal opportunities and external threats to an organization.

B. Workforce availability in the area.C. The philosophy and culture of the organization.D. The competitive challenges the organization may

face.

7

Unit 1 – Q22 – P55

In which of the following scenarios would an organization use environmental scanning?

A. To determine the existence of underground pollutants that may affect the purchase of land.

B. To understand new hiring practices in the external environment.

C. To forecast supply and demand in a declining market place.

D. To identify various international factors that could affect a global merger.

8

Unit 1 – Q13 – P80

The term "open market" refers to:

A. Affirmatively seeking to recruit minorities and other protected class members.

B. The openness of the U.S. W foreign competition.C. The amount of available applicants in times of high

unemployment.D. The number of available jobs nationally.

9

Unit 1 – Q19 – P82

During the strategic planning process, the BEST way HR can add value to the process is to:

A. Participate in the planning team.B. Serve as an internal consultant to the process.C. Provide documentation on how to conduct strategic

planning.D. Facilitate the session.

10

Unit 1 – Q20 – P82

Because business is so competitive, for HR to be taken seriously, it must :

A. Be professional and courteous at all times.B. Know the laws and administrative functions.C. Serve on management committees.D. Make a business case for its existence in the

organization.

11

Unit 1 – Q21 – P82

In most organizations that conduct HR planning, the responsibility for planning is shared by:

A. All HR staff members.B. All employees in the organization.C. A panel of experts to provide input.D. Senior executives and HR staff specialists.

12

Unit 1 – Q24 – P83

XYZ Company is making a significant organizational change. In the past, it had one President. several Vice Presidents, and all tine/staff reported up through these Vice Presidents. XYZ is making a change in its structure to focus more on the product it sells. This shift is an example of:

A. A functional organizational chart.B. A divisional organization.C. A customer focused organization.D. Replacement chart.

13

Unit 1 – Q5 – P98

In working for an organization that wants to create a specific branding for its products or services, the BEST way HR can participate in meeting this business requirement is through:

A. Participating in a cross functional marketing initiative

B. Recruiting focused talentC. Recruiting creative, highly talented individualsD. Creating a focus team

14

Unit 1 – Q11 – P114

An organization purchased $1,000 in new equipment. The gain in productivity from the investment resulted in $1,200. The Return on investment (1101) is:

A. 20%B. 25%C. 22%D. 0