1. Strategic Management overview.ppt

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    Concept of Str

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    Concept of Strategy

    Classical thinking on strategy

    to fight and conquer is not supreme excellence . . ;

    . . . supreme excellence consists in breaking the enemys resistance without fighting . . .

    Art of War

    Sun Tzu (360 BC)

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    Concept of Strategy

    The Origins of Strategy

    Know the other and know yourself: Triumph without peril.Know Nature and know the Situation: Triumph completely.

    - Sun Tzu (360 B.C.)

    If half of strategic thinking is predicting what the otherplayer will do, the other half is figuring out what he knows.

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    Concept of Strategy

    Business strategy or Corporate strategy can be best understood from what it does to theorganization

    What is Strategy?(Porter, M.E. (1996), What is Strategy, Harvard Business Review, 74(12): 61

    Rivals can easily copy your improvement in quality and efficiency. But they shouldnt be

    able to copy your strategic positioning (What distinguishes your company from all the rest)

    Strategy is the creation of a unique and valuable position, involving a different set of

    activities.

    Strategy require you to make trade-offs in competing--to chose what not to do.

    Strategy involves creating fit among a companys activities.

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    Concept of Strategy

    Differences between Operational Excellence and Strategy

    means performing similaractivities better than rivals

    perform them

    means performingdifferent activities

    from rivals or performingsimilar activities in differe

    Growth

    Relative costposition

    N o n - p r i c e

    b u y e r

    v a

    l u e

    d e

    l i v e r e d

    lowhighlow

    high Operational effectiveness Strategic positioning

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    Concept of Strategy

    Why is strategy required ?

    Survival

    (Susta ining

    long t e rmsuccess)

    GoalAchievement

    ( integrat ion ofshor t t e rm and

    long term g oals)

    Prof i tabi l i ty

    Impact

    Time Horizon

    Businessgrowth

    Time

    Profits

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    Concept of Strategy

    Sources of Superior Profitability

    RATE OF PROFITABOVE THE

    COMPETITIVELEVEL

    How do wemake money?

    INDUSTRYATTRACTIVENESS

    Which industriesshould we be

    in?

    COMPETITIVEADVANTAGE

    How shouldwe compete?

    CORPORATESTRATEGY

    BUSINESSSTRATEGY

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    Concept of Strategy

    Focus of strategy

    Direction ofthe

    business

    Scope of thebusinessactivities

    How should thefirm compete

    Which areas tocompete

    Whichmarkets andconsumersegments?

    To meetstakeholdersexpectation

    Strategyfocuseson . . .

    Activity Area Outcomes

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    Concept of Strategy

    Key dimensions of strategic decisions and areas of decisions

    Decisions are taken at the top level ofthe business

    Decisions have long term implicationson the business

    Decisions are multifunctional andcould be

    multi - business in their impact

    Modernization / Divestment

    Product / Brand Launch

    Entry into new markets /geographies

    Strategic alliances

    Acquisitions

    Overseas expansion

    Turnaround / BPR / Restructuring

    Some typical areas ofstrategic decisions

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    Concept of strategy thoughtEvolution in corporate strategy

    1950s 1960s 1970s 1980s early late1990s 1990s

    Financial Corporate Corporate Positioning Quest for Strategicplanning & planning strategy competitive innovationcontrol advantage &

    shareholdervalue

    Budgeting Forecasting & Portfolio Analysis of Resource Dynamicproject appraisal investment planning. industry & analysis. sources of

    planning Synergy competition Case advantage market competencies Knowledge share managemen

    Co-opera

    Emphasis on The rise of Diversifi- Industry and Restructuring Virtual orga-financial corporate planning cation. market BPR. nization.management departments Quest for select ivity. Re-focussing Alliances

    & formal global Outsourcing competing planning market share for the future

    Themes &Issues

    Concepts &Techniques

    Implementation

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    Concept of Strategy

    Difference between strategy and tactics

    All men can see is the tactics from which victory evolves,

    what none can see is the strategy from which tactics evolve

    - Sun Tzu (360 B.C.)

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    Concept of Strategy

    Difference between strategy and tactics

    Where

    Strategy Tactics

    How

    Yes

    Yes

    Where

    Strategy Tactics

    How

    SegmentsIndustryGeographies

    Financial managementMarketing Information systemsProduction (JIT,TQM etc)HR

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    Concept of Strategy

    The key elements of strategic management

    StrategyImplementation

    StrategyFormulation

    Strategic Control

    OrganizationEnvironment

    Strategyareas

    Performance

    The process of strategy does not distinguish between types and scale ofbusinesses...

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    Concept of Strategy

    Varying levels of analysis

    CorporateStrategy

    BusinessStrategy

    FunctionalStrategy

    Choice of ProductsChoice of MarketsChoice of Competitors

    Where to Compete?

    How to Compete?

    How to Contribute?

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    Concept of Strategy

    Hierarchy of objectives and strategy

    Board ofDirectors

    CorporateManagers

    Strategic Decision Makers

    BusinessManagers

    FunctionalManagers

    Mission, includinggoals & philosophy

    Ends(What is to be

    achieved?)

    Means(How is it to be

    achieved?)

    Long-termobjectives Grand strategy

    Annual objectivesShort-term

    strategies &policies

    Note: indicates a principal responsibility; indicates a secondary responsibility

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    Concept of Strategy

    The Three Big Strategic Analysis Questions

    Where are we now? Where do we want to go? How will we get there?

    Effort

    Desired position

    Current position

    Gap

    Gap analysis will reveal the

    difference between position.

    Growth lies in identifying

    opportunities in markets

    - Products / Services those

    can be launched

    - Buyer groups those could be

    served

    Activityoptions

    Make

    Buy

    Study of options will indicate

    least risk route to grow

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    End of introduction deck on strategic management

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    Flow of craftingstrategy

    Company mission& vision

    Long-term objectives Generic & grand strategies

    Short-termobjectives; reward

    systemFunctional

    tacticsPolicies that empower

    action

    Restructuring, reengineering & refocusing the

    organization

    Strategic control & continuous improvement

    ExternalEnvironment Internal analysis

    Strategic analysis & choice

    Legend

    Major impact

    Minor impact

    F e e

    d b a c

    k

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    Concept of Strategy

    Andrews Strategy Framework Source: Kenneth R. Andrews, The Concept of Corporate Strategy, 1971

    EnvironmentalConditionsand Trends

    EconomicTechnicalPhysicalPoliticalSocial

    CommunityNationWorld

    Opportunitiesand Risks

    IdentificationInquiry

    Assessment of Risk

    Consideration ofall combinations

    Evaluation to determinebest match of

    opportunity and resources

    Choice of Products

    and Markets Economic Strategy

    DistinctiveCompetence

    Capabilities:FinancialManagerialFunctionalOrganizational

    ReputationHistory

    CorporateResources

    As extending orconstrainingopportunity

    Identification ofstrengths andweaknesses

    Programs forincreasingcapability

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    Concept of Strategy

    Key steps in strategy formulation

    Key definitions to start with . . .

    MissionWhy we exist

    ValuesWhats important to us

    VisionWhat we want to be

    StrategyOur game plan

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    Concept of Strategy

    Key steps in strategy formulation

    The Vision Thing

    Mission & Vision

    Specifies unique purposeof company

    Identifies scope of

    operations

    Describes product,market, and technologicalareas of emphasis

    Reflects values and prioritieof decision makers

    Expresses approach to socia

    responsibility efforts

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    C t f St t

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    Concept of Strategy

    Key steps in strategy formulation

    Internal Analysis Resource and Capability appraisal

    Borrowing capacity(Specify Capital / Revenue)

    Internal Fund generation

    Plant & Machinery

    (Modern / Efficient etc)

    Patents and Copy rights

    R&D

    Technical Employees

    (Specify area)

    Brand awareness

    Reputation with suppliers

    Training of staff

    (Technical)

    Marketing support

    (Field staff)

    Resource mapping

    Overall Rating

    1 - 5 scale51

    1 - 5 scale1 Financial system and

    management

    Market information system

    Development of newproducts

    Efficient volumemanufacturing

    Designs / Style

    - Information on market

    trends

    - Dedicated personnel to

    execute job

    Brand management

    Speed of distribution

    Capabilities

    C f S

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    Concept of Strategy

    Key steps in strategy formulation

    Aligning the resources to the organization

    Stakeholders

    Pr ocesses

    Resources Organization

    Set strategies to satisfy keystakeholders

    by improving critical business processes

    and aligningresour ces andorganization

    A D Little model for simplificationof organizational responsibilities

    C t f St t g

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    Concept of Strategy

    Key steps in strategy formulation

    Improvement of performance

    Increase revenues by increasing price Increase revenue by increasing

    volume Increase revenue and hold cost

    constant Increase revenues in excess of cost

    increases

    Lower cost and hold revenue constant Lower costs in excess of revenue

    losses Lower costs and increase revenues

    (price increases)

    Profit = Revenue Cost

    Revenue = Price x Volume

    Not only . . . But also

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    Concept of Strategy

    Key steps in strategy formulation

    Growth Strategy alternatives

    Time

    Diversification

    Integrative

    Intensive

    Strategic gap analysisreveals dimensions

    that can bepursued for growth

    Sales growth/

    Volume growth

    Currentposition

    Desiredposition

    (1)External and

    a.

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    Strategic management growth models

    Fundamental models for strategic thinking

    Relative Market Share

    Star

    M a r k e

    t G r o w t

    h

    H L

    H

    L ProblemChild

    CashCow Dog

    BCG

    Growth

    Share - Matrix

    (1)External

    andInternal

    assessment a.

    Analysis and envir

    opportun

    b.Analysis of business strength &weaknesses

    Investment &Growth

    (G)

    SelectiveGrowth

    (G)

    Se

    SelectiveGrowth

    (G)

    Selectivity(Y)

    Selectivity(Y)

    Harvest(R)

    Industry attractiveness

    High Medium Low

    High

    Medium

    Low B u s

    i n e s s

    S t r e n g

    t h s

    The Mckinsey / GE Business

    Assessment Array

    Standardized Models

    All models primarily focus on resources and opportunity mapping

    External andInternal

    assessment

    Analysisand envi

    opportun

    b.Analysis of business strength &weaknesses

    (1)External and

    a.A l i

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    Strategic management growth models

    Fundamental models for strategic thinking

    Weak

    Tentative

    Favorable

    Strong

    Dominant

    AgingMatureGrowthEmbryonic

    Stage of Industry Maturity

    C o m p e

    t i t i v

    e P o s

    i t i o n

    A.D. Littles Business

    Profile Matrix

    Standardized Models

    All models primarily focus on resources and opportunity mapping

    Internalassessment

    Analysisand envi

    opportun

    b.Analysis of business strength &weaknesses

    (1)External and

    I t la.Analysis

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    Strategic management growth models

    Fundamental models for strategic thinking

    DisinvestDouble

    orQuit

    Phasedwithdrawal Growth

    Tryharder

    Cashgeneration Leader

    Prospects for sector profitability

    Weak

    Medium

    Strong C o m p a n y s c o m p e

    t i t i v e

    c a p a

    b i l i t i e s

    Phasedwithdrawal

    Growth

    Leader

    Custodial

    Shell Internationals

    Directional policy

    Matrix

    Standardized Models

    All models primarily focus on resources and opportunity mapping

    Internalassessment

    Analysisand envi

    opportun

    b.Analysis of business strength &weaknesses

    Unattractive AttractiveAverage

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    Revisiting the portfolio

    Promote portfolios Recruit portfolios

    Nurture portfolios Retire portfolios

    Market Growth

    Relative Market Share

    LowHigh

    High

    Low

    The process of strategic growth lies in the capability of generating productsunder the portfolio and sustaining current portfolios

    No two species that depend on the same prey will

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    Identify clusters ofcommon

    competingcharacteristic

    Position each firmin

    relation tothese variables

    Concept of Strategy

    Key steps in strategy formulation

    External Analysis Competition

    A stra tegic group is a group o f f i rms in an industry fol low ing the same or s imilar s t rategy

    No two species that depend on the same prey willthink differently

    Gause Laws of natural competition

    Identify principalstrategic variables

    which distinguishfirms

    Assess Evaluate Rank

    Concept of Strategy

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    Concept of Strategy

    Key steps in strategy formulation

    External Analysis

    (1)External and Internal

    assessment a.Analysis of market and environmental

    opportunities and threats

    b.Analysis of business strength &weaknesses

    What is the level of uncertainty?

    Is it relatively static - or are there signs of change?

    How are the changes taking place?

    What/ Who is driving the changes?Are the changes simple or complex?

    Environmental changes

    Concept of Strategy

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    p gy

    Key steps in strategy formulation

    External Analysis Competition

    Broad

    ProductRange

    Narrow

    National Geographical Scope Global

    NATIONALLY- FOCUSED,SMALL, SPECIALIST

    PRODUCERS e.g., Bristol(U.K.), Classic Roadsters

    (U.S.), Morgan (U.K.)

    NATIONALLY FOCUSED,INTERMEDIATE LINE

    PRODUCERS e.g., Maruti

    REGIONALLY FOCUSEDBROAD-LINE

    PRODUCERS e.g. Fiat,PSA, Renault, Rover,

    Chrysler

    PERFORMANCECAR PRODUCERS

    e.g., Porsche,Maserati, Lotus

    LUXURY CARMANUFACTURERSe.g., Jaguar, Rolls

    Royce, Daimler-Benz,BMW

    GLOBAL SUPPLIERSOF NARROW MODELRANGE e.g., Volvo,

    Subaru, Isuzu, Suzuki,Saab, Hyundai

    GLOBAL, BROAD-LINEPRODUCERS e.g., GM,Ford, Toyota, Nissan,

    Honda, VW

    Concept of Strategy

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    p gy

    Key steps in strategy formulation

    External Analysis Competition

    OBJECTIVES What are competitors current goals? Is performance meeting the goals? How are its goals likely to change?

    STRATEGY How is the firm competing?

    ASSUMPTIONS What assumptions does the competitor

    hold about the industry and itself?

    RESOURCES & CAPABILITIES What are the competitors key

    strengths and weaknesses?

    What strategy changes

    will the competitorinitiate?

    How will the competitorrespond to our strategicinitiatives?

    PREDICTIONS

    Concept of Strategy

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    p gy

    Key steps in strategy formulation

    External Analysis Competition

    Speed of response

    Predictabilityof response

    Slow Fast

    High

    Low

    Laid back

    competitors

    Selective

    competitors

    Stochastic

    competitorsTiger

    competitors

    It is not the size of the dog in the fight .... it is the size of fight in the dog

    In a fight it is not the size of the animal . . . its the size of its mouth.Bigger the mouth .. larger the bite

    Concept of Strategy

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    Key steps in strategy formulation

    External Analysis Competition from the five forces

    Threat ofSubstitute

    Products

    Threat

    of New

    Entrants

    Threat ofNew

    Entrants

    Rivalry AmongCompeting Firms

    in Industry

    BargaiPoweBuy

    BargainingPower ofSuppliers

    Product A

    Product B

    Product C

    Product D

    OfficeCar goer

    FamilyCar

    OutstationCar(SUV)

    Concept of Strategy

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    Key steps in strategy formulation

    External Analysis Competition (Five Forces)

    Threat ofSubstitute

    Products

    Threat

    of New

    Entrants

    Threat ofNew

    Entrants

    Rivalry AmongCompeting Firms

    in Industry

    BargainingPower ofBuyers

    BargainingPower ofSuppliers

    Numerous or equally balanced competi

    Slow growth industry

    High fixed costs

    Lack of differentiation or switching co

    High storage costs

    Capacity added in large increments

    High strategic stakes

    High exit barriers

    Diverse competitors

    Internal Rivalry

    Concept of Strategy

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    Key steps in strategy formulation

    External Analysis Competition (Five Forces) Buyer groups are likely to be more

    powerful if Buyers are concentrated or purchases arelarge relative to sellers sales

    Purchase accounts for a significantfraction of suppliers sales Products are undifferentiated

    Buyers face few switching costs

    Buyers industry earns low profits Buyer presents a credible threat ofbackward integration

    Product unimportant to quality

    Buyer has full information

    Threat ofSubstitute

    Products

    Threat

    of New

    Entrants

    Threat ofNew

    Entrants

    Rivalry AmongCompeting Firmsin Industry

    BargainingPower ofBuyers

    BargainingPower ofSuppliers

    Concept of Strategy

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    Key steps in strategy formulation

    External Analysis Competition (Five Forces) Supplier groups are likely to be more

    powerful if

    Threat ofSubstitute

    Products

    Threat ofNew

    Entrants

    Rivalry AmongCompeting Firms

    in Industry

    BargainingPower ofBuyers

    BargainingPower ofSuppliers

    Supplier industry is dominated by afew firms

    Suppliers products have fewsubstitutes

    Buyer is not an important customer to

    supplier Suppliers product is an important

    input to buyers product Suppliers products are differentiated Suppliers products have high

    switching costs Supplier poses credible threat of

    forward integration

    Concept of Strategy

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    Key steps in strategy formulation

    External Analysis Competition (Five Forces)

    Threat ofSubstitute

    Products

    Threat ofNew

    Entrants

    Rivalry AmongCompeting Firms

    in Industry

    BargainingPower ofBuyers

    BargainingPower ofSuppliers

    Barriers to entry Economies of Scale

    Product Differentiation

    Capital Requirements

    Switching Costs

    Cost Disadvantages Independent of Scale

    Government Policy

    Expected Retaliation

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    Concept of Strategy

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    Key steps in strategy formulation

    External Analysis Entry and Exit barriers

    High, Risky Returns

    EntryBarriers

    Exit Barriers

    High

    Low

    HighLow

    Low, Stable Returns

    High, Stable Returns

    Low, Risky Returns

    Concept of Strategy

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    Key steps in strategy formulation

    External Analysis PEST analysis

    Economic General availability ofcredit Level of disposableincome Propensity of people to

    spend Prime interest rates Inflation rates Trends in growth ofgross national product

    Social

    Entry of large numbersof women into labormarket Accelerating interestof consumers andemployees inquality-of-life issues Shift in age

    distribution of population

    Technology

    New products

    Improvements in

    existing products

    Manufacturing and

    marketing techniques

    Political

    Fair-trade decisions

    Antitrust laws

    Tax programs

    Minimum wage

    legislation

    Ratings on each parameter will assist in environmental study

    Concept of Strategy

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    Key steps in strategy formulation

    External Analysis - Rating of the external environment

    Politicalframes

    Economicframes

    Socio/ Demoframes

    Technologicalframes

    Opportunities

    Threats

    List out Opportunities and Threats in all segments and subsequently rate them

    High risk potential

    Low risk potential

    Moderate risk potential

    Concept of Strategy

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    Key steps in strategy formulation

    External Analysis

    Opportunities/Threats

    Product

    Markets

    Existing

    New

    Existing

    New

    Opportunities Threats- Competition is driving outsmaller players and consolidationwill increase price levels

    - Change of legislation may

    restrict imports critical for our

    product

    - New technology is allowing

    better performance platforms and

    cost reduction possibilities

    - New technology is unstable and

    the results may come at very high

    costs

    - Increase in customer base is

    generating demand in our

    segment.

    - As the markets expand, cheap

    low cost substitutes may emerge

    and affect our profits

    - New markets throw upopportunities complementing ourcurrent business lineDiversification pays off very well.

    - In the new market demand ishigh but is it stable?

    New capacity added could becostly

    Concept of Strategy

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    Key steps in strategy formulation

    Understanding the Value Chain

    InboundLogistics

    Operations OutboundLogistics

    Marketing& Sales

    After-SalesService

    Ma

    ri

    n

    Primary (Core)Activities

    Support(Enabling)Activities

    FirmInfrastructure

    HumanResourceManagement

    TechnologyDevelopment

    Procurement

    Shaded area indicates dominant strength of the SBU

    Concept of Strategy

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    Key steps in strategy formulation

    Generic Strategies

    OVERALLCOST LEADERSHIPDIFFERENTIATION

    Low Cost PositionUniqueness Perceivedby the Customer

    Industry wide

    ParticularSegment only

    STRATEGIC ADVANTAGE

    S T R A T E G I C

    T A R G E T

    FOCUS

    Focus

    CLeade

    Differe

    Concept of Strategy

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    Key steps in strategy formulation

    Structural break down of key drivers

    CostLeadership Differentiation Focus

    ProductDifferentiation

    Low

    (Principally

    based on price)

    High

    (Principally by

    Uniqueness)

    Low or High

    (Price or

    Uniqueness)

    MarketSegmentation

    Low

    (Mass Market)

    High

    (Many

    segments)

    Low

    (One of a few

    key segments)

    Cost Structure Low

    (Efficiency)

    High

    (Value Added)

    Low or High

    (Efficiency or

    Value Added)

    DistinctiveCompetency

    Manufacturing

    and Materials

    Management

    Research and

    Development,

    Marketing

    Any kind of

    distinctive

    competency

    Concept of Strategy

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    Key steps in strategy formulation

    Key Features of generic strategies

    Price competition in industryis very vigorous industryproduct is standardized-

    commodities

    There are few ways to achievemeaningful productdifferentiation-buyers are onlysensitive to price differences

    Low or no switching costs areincurred by buyers

    Buyers are large, and havesignificant power to drivedown prices

    Cost Leadership Differentiation

    There are many ways todifferentiate a product orservice and many buyersperceive these differences tohave value

    Buyers needs and uses for yourproduct are diverse

    Few rival firms are following asimilar differentiation approach

    Point of differentiation cannot easily be copied by competitors

    Focus

    The segment is big enough tobe profitable -the segment hasgood growth potential

    The segment is not crucial to

    the success of majorcompetitors

    The focusing firm has the skillsand resources necessary toserve the segment

    The focuser can defend againstchallengers based on loyaltyand the goodwill it has built

    Concept of Strategy

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    Key steps in strategy formulation

    ROIC improvement alternatives under Grand Strategy and Functional Strategy

    ProfitImprovement

    ProductivityImprovement

    SalesGrowth

    Existing assets Change assetbase

    MarketPenetration

    MarketDevelopment

    ProductDevelopment

    Cost reductionof currentoperations

    Improve asset utilization(experience &

    utilization)

    Increase price /reduce discounts

    Increaseusage

    Takecompetitorscustomers

    Newsegments

    Convert nonusers

    Existingmarkets

    Investment- Innovation- Diversification

    Disinvestment- Redevelopment ofcapital resources

    Cash and margin focus Growth focus

    Concept of Strategy

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    Key steps in strategy formulation

    Implementation

    SharedValues

    (culture)

    Strategy

    Staff

    Systems

    Style

    Structure

    Skills(management) (leadership)

    (management)

    Our learnings are based on the McKinsey & 7s model

    Factoimpact

    implemen

    Concept of Strategy

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    Key steps in strategy formulation

    Leadership

    (Style, staffing, and skills)

    Structure

    (Organization of firmsactivities)

    Culture

    (Shared values creatingbehavioral norms)

    Concept of Strategy

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    Key steps in strategy formulation

    Implementation Structure

    CEO

    Engineering Personnel Marketing

    ProductionFinance &

    accounting

    Functional organization

    GeneralMgr.

    CentralDistrict

    GeneralMgr.

    SouthernDistrict

    GeneralMgr.

    WesternDistrict

    GeneralMgr.

    NorthernDistrict

    GeneralMgr.

    EasternDistrict

    ChiefExecutive

    District StaffPersonnelAccounting

    & Control

    Corporate StaffFinance &AccountingPersonnelMarketingLegalPlanningResearch &

    Development

    MarketingProductionEngineering

    Geographical organization

    VicePresident,Production

    VicePresident,Engineerin

    g

    VicePresident,

    Purchasing

    Chief Executive Officer

    Project

    Manager A

    EngineeringStaff

    Production Staff

    Purchasing

    Agent

    Project

    Manager B

    EngineeringStaff

    Production Staff

    Purchasing

    Agent

    Project

    Manager A

    EngineeringStaff

    Production Staff

    Purchasing

    Agent

    Matrix organization

    Concept of Strategy

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    Key tasks of a leader

    Key steps in strategy formulation

    Implementation Leadership and Cul

    Strategicleadership

    Managementskills to cope with

    uncertainty

    Clarifying strategic intent

    Building an organization

    Shaping organizational

    culture

    Concept of Strategy

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    Key steps in strategy formulation

    Implementation Tasks for Re structuring the business

    Expansion Mergers and Acquisitions Joint Ventures

    Sell-offs Spin offs (Sell to another management) Split offs (Maintain control in

    management but reduce stake) Split ups (Dissolve JVs or Divisions)

    Expand

    Contract

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    Concept of Strategy

    End of Discussion