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Psion Teklogix

Corporate Overview22 September 2004

Yin Min

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Mobile Computing

Solutions from Psion Teklogix

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Pre-mobile enterprise challenges

Limited

information

Limited

information

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Benefits of the mobile enterprise

Real-time information – to your workers

…and back to your enterprise systems

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Benefits of a mobile workforceMobility supports productivity by bringing information to and from the “point of activity” as needed

Areas where mobile computing solutions can deliver business value:

Increase revenue capture opportunities in the field

Lower costs to deliver customer service and support

Manage real-time status of goods, inventory, vehicles and staff

Improve customer service and responsiveness

Improve cash flow

Lower administrative costs and fewer data entry errors

Information in Motion=more speed and accuracy in your business

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A complete mobile computing solution

Indoors Outdoors

Hand-held Vehicle -

mount Tablet

Mobile sync Device/user

management Security

WLAN/802.11 GPRS CDMA1x Seamless

roaming

ERP CRM MRP WMS

Professional Services, Service and Support

Warehouse mobile system KEEP GOODS AND INFORMATION IN MOTION WITH REAL-TIME INFORMATION

WWANHand-heldcomputer

ERP/WMS integration

Network controller

Wireless gatewayRadio choices: •Narrowband•902 MHz•802.11b

Vehicle-mount computer

WLAN Hand-held computer

Wide area mobile systemsOUTSIDE THE WAREHOUSE WALLS AND ON THE ROAD

Hand-held computer

GPS

Wireless Wide-Area Networks (WWAN)

Private and public networks

Hand-held computer

Enterprise IT

In–vehicle computer

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Three Decades of Proven Performance Psion Teklogix’ wireless solutions have been rising to the unique challenges of your business for more than 30 years.

Our engineering and systems expertise positions us to respond effectively to:

extreme environments,

complex and obstructive site plans,

wide-ranging user skills,

integration of warehouse management systems,

enterprise resource-planning software, and much more…

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Mobile HardwareMobile Hardware

Psion Teklogix' rugged mobile devices were tough enough to function admirably in our warehouses while seamlessly integrating with our warehouse management system..

“

”Nader KhalilCorporate Engineer Manager

Dot Foods Inc.

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Our key mobile hardware attributes

Your business operations require mobile computers that deliver the right combination of attributes

Flexibility: Breadth of expansion, display, keyboard, radio and scanning options

Integration: Utilization of open standards such as 802.11b, Bluetooth, GSM/GPRS, CDMA/1xRTT, Windows CE .NET, SNMP and Intel X-Scale

Ruggedness: Designed to stand up to harsh environments - both indoors and outdoors and able to withstand multiple drops to concrete, extreme shock and vibration, as well as cold and/or wet conditions

Ergonomics: Lightweight, well balanced with logical control layouts and crisp, bright, easy to read displays

Resulting in lower TCO and ease of integration with your enterprise IT systems

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Force-fitting personal devices (e.g. PDA) into mission- critical areas of your business can be a costly mistake

* VDC “Total Cost of Ownership Report 2003”

Ruggedness and durability The impact on TCO (Total Cost of Ownership)

TCO is more than initial purchase price - includes ongoing support costs, and direct and indirect opportunity costs

According to the VDC*:

Rugged devices feature better warranties, longer replacement cycles (5 yrs vs. 3 yrs), and much lower failure rates (4:1 commercial to rugged)

The TCO of a rugged device is up to 32% lower than a standard “commercial” mobile computer over a 5 year period

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Our broad range of mobile hardware

9100 Powerbase T

9500 RF Network Controller

9150T Wireless Gateway

WIRELESS INFRASTRUCTURE

VEHICLE-MOUNT COMPUTERS

8570

8560

8260

8255

HAND-HELDCOMPUTERS

NETBOOK PRO7535

7035

Workabout

netpadWORKABOUT PRO

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…for a wide range of mobile environments

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WORKABOUT PRO

A feature-rich entry-level highly

customizable rugged hand-held

computer running Windows CE .NET

Performance and durability for mobile data collection in harsh environments in a user friendly, expandable and value priced offering

Field data capture (e.g. meter reading), transportation retail, asset tracking, forestry (surveying), field service, supply chain & logistics

IP54 – protected against dusk and water spray, Multiple 4 foot drops to concrete, -20°C operating temp, 60g shock rating

Microsoft Windows CE .NET

Idea for both character based and GUI applications in a standard ¼ VGA format

The ultimate in radio flexibility

Allows third parties to develop custom “bolt-on” hardware solutions

Mono or color ¼ VGA touch screens

802.11b, WAN, Bluetooth simultaneously (Color)

Hardware Development Kit

1800 mAh or 2700 mAh battery options + AA battery

Power choices to suit the application, and emergency backup power (AA battery)

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7035A powerful, highly rugged and ergonomic DOS based hand-held computer for terminal emulation

A rugged, dependable DOS-based hand-held computer for supply chain applications

Warehouses, manufacturing facilities, yards, ports, and other supply chain & logistics environments

IP64 - protected against dust and water spray, multiple 5 foot drops to concrete, -30°C operation (Freezer variant)

IBM DOS 7.0

Radio flexibility to suit the application - either data throughput or superior range

Keyboard choices to suit the application - either quick data entry or gloved operation

Supports most popular terminal emulations

802.11b or narrowband radio technology

3 keyboard choices

3270, 5250, HP2392, ANSI and HTML terminal emulation

Patented Frost Free Scanning technology (FFS)

Standard on Freezer variant – heats the scan window to prevent frost from interfering with scanning ability

More than 600 pcs in China CT customer

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7535A rugged, flexible and ergonomic Windows CE .NET based hand-held computer

Class-leading ruggedness and ergonomics that deliver performance, durability and usability for real-time data collection

Warehouses, manufacturing facilities, yards, ports, and other supply chain & logistics environments

IP54 – protected against dust and water spray, withstands 26 drops from 5’ to concrete, forklift shock and vibe rated

Microsoft Windows CE .NET

Flexible to ensure the right product specification for your application

Ensures the device remains operational in harsh conditions – low TCO

Ensures ease of integration into your existing or desired infrastructure

Vast array of display, radio, keyboard and data input options

Highly rugged

Standards based design

Large, daylight readable display combines with light-weight and ideal balance

Highly ergonomic for full shift comfort

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netpad

Setting the new standard for rugged and ergonomic hand-helds for demanding environments

A fully rugged, ergonomic hand-held designed to operate in the most demanding mobile environments

Large ½ VGA screen in small form factor

Maximum application flexibility and ease of use

Data collection, field service, route sales, inspection and related

IP67 - Fully sealed against dust, and able to withstand temporary immersion in water. 5’ drop to concrete

Microsoft Windows CE .NET

Maximum ruggedness Maximum uptime and long-life in demanding environments

Ergonomic design Full shift comfort for users Long battery life Delivers maximum effectiveness for a full

shift of work

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8560/8570The gold-standard in highly rugged, Windows-based computers for vehicle-mount applications

More than 550 pcs in China CT customer

Class-leading ruggedness and ergonomics that deliver performance, durability and usability for real-time data collection

8560: Supply chain & logistics 8570: Supply chain and logistics including the cold chain

8560: IP64, operating temp: -20°C to +60°C 8570: IP66, operating temp: -35°C to +60°C condensing

Microsoft Windows 2000/XP

Easy to view in all lighting conditions, including direct sunlight

Exceptional flexibility for peripheral device connectivity

Maximum data entry effectiveness

Large, crisp, very bright touch screen: 0% - 100% dimmable

Class-leading expansion and external ports

Full-size keyboard options

Windows-based PC architecture Ease of application development and integration

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8560/8570-continue

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8255/60A highly rugged, DOS-based keypad computer designed for vehicle-mount applications in harsh environments

Delivers the performance and durability required for reliable mobile data collection in harsh environments

Supply chain & logistics, including the cold chain with a freezer rated variant

IP66 - protected against dust and strong jets of water. Freezer variant operating temp: -30°C to +50°C in condensing conditions

IBM DOS 7.0

Reduces repairs and operational disruption to deliver more productive up-time

Flexible to ensure the right product specification for your application

Radio flexibility to suit the application - either data throughput or superior range

Proven performance in harsh environments

Wide range of expansion, display and keyboard options

802.11b or narrowband radio technology

Ergonomic and easy to use Increased productivity and less time required for training

More than 1200 pcs in China port customer

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9500 communication server

The intelligent hub of a our wireless system, delivering efficient and reliable real-time data transmissions between host computers and the wireless network

An industry-leading combination of performance, reliability, flexibility, security and integration in one device

Supply chain & logistics WLAN markets

N/A

Microsoft Windows 2000 Server Edition

High performance by keeping terminal sessions open even if they are out of range or out of power - increased productive up-time

High reliability and overall system up-time to help maintain high productivity levels

Efficient data stream to the terminal for quick response times

Session management

Industrial components with optional redundancy

Robust terminal emulation

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9500-Emulation Solutions

9500 CS relative price per terminal decreases as the number of terminals increases

0 25 50 100+

Number of Terminals

5 000

1 000

500

100

50

Cost per

Terminal

$USD

Client Side Emulation

Mini Controller

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Enhances wireless network performance while reducing costs

Customers managing mobile devices on large or distributed wireless LAN infrastructures

N/A

N/A

Minimizes downtime and lost productivity with immediate fault identification

Efficient management of all wireless devices - both local and remote

Ensures accessibility regardless of location

Overall network monitoring with remote notification

Robust configuration and software management to one or all devices simultaneously

Web-based interface

Network management software enables real-time monitoring, configuration and software management of wireless infrastructure and devices

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MapRF – An Essential Tool

The most powerful network administration package for wireless data collection implementations

MapRF is an open, standards based tool for large, or multi-site implementations that

delivers reduced administrative costs, and improved wireless network performance

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MapRF – What is it?

MapRF gives you control over your wireless network

An easy to use GUI combines the following functions:

Monitoring

Configuration

Software Distribution

Client is accessible from any browser enabled PC

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9150 wireless gateway

A high-performance, flexible network access point with enhanced environmental specifications

Powerful wireless gateway that offers a range of radio technology choices, as well as network control and terminal emulation capabilities

Supply chain & logistics WLAN markets

IP 42, operating temp: 0°C to +50°C,

Microsoft Windows 2000

Flexibility to utilize most appropriate radio technology

Cost effective, robust terminal emulation for smaller implementations

Mix and match radio technology types

Choice of 802.11b or Narrowband radios

Mini-controller capability

Dual radio support

Industrial housing Suitable for harsh environments

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The Backbone Need?

Breaking down these requirements:

Flexible radio technologies

Reliability is a key feature of any backbone application

Integration - seamlessly to WMS systems through text based

emulation

Security to ensure network integrity

High Performance data throughput to minimize delays

Service and Support to ensure availabilityService & Support

Network Administration

Integration

Flexible

High Performance

SecurityReliable

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Where did FIRE and ICE originate from?

The Needs of the Customer!

New Generation Terminal

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8525 Overview

…but with more (F)lexibility…

We all know the 8255 …

……and best of alland best of all

……a lower price!a lower price!

…outstanding (E)rgonomics …

…greater (I)ntegration ease …

…exceptional (R)uggedness …

The 8525 is an evolution of the 8255 …

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8525 OverviewThe 8525 continues our focus on delivering unparalleled value by:

• (F)lexible input and radio technology choices ensure ease of use and a solid fit with your existing infrastructure

• (I)ntegration via industry leading XScale processor and Windows CE .NET delivers efficient adoption of applications. It’s also, backwards compatible to the 8255 for ease of migration and investment protection

• Extreme (R)uggedness achieved without compromising ergonomics

• (E)rgonomics to ensure day long input comfort and ease-of-viewing in varying environmental conditions

…and adds…

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Professional ServicesProfessional Services

The implementation went smoothly. Psion Teklogix has established the wireless radio network …to ensure continuous connection to our mainframe computer. At the same time, they solved a number of problems with the integration to our existing system…

“

”Henrik OttsenHead of Department

IT Management CentreDFDS Transport Group A/S

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Professional services

RFID Professional Services

SAP® Mobilization Services Mobilizing SAP® applications Training Technology Transfer Services

Mobile Consulting Services System analysis and design Project management TCO/ROI studies System performance and

compliance audits

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com

ple

xit

y

Systems design methodology: requirements, specification, design, test, implementation, support

RFID professional services

RFID enable and integrate mobile terminals

System design, and installation of fixed and mobile readers

Overall project lead and management for turn-key RFID projects

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Building mobile SAP®/ERP solutions

Psion Teklogix provides consulting and implementation services focused on the mobilization and process-enabling of business applications, with specific expertise in:

Supply Chain Management

Materials Management Warehouse Management Inventory Management Production Planning

Asset Lifecycle Management

Plant Maintenance

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SAP®/ERP mobilization focus

Consulting engagements start with a question:

“ What is your information mobilization problem?”“ What is your information mobilization problem?”

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Access point

Access point

Business ApplicationBusiness Application

Wirelesshand-heldWireless

hand-held

Mobilecomputer

WANWAN

Anywhere access to SAP®

We help customers choose the right

technologies to maximize their return

on investment when building a

mobile infrastructure

Mobile Workforce

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Multi-national, multi-site rollout

Always connected and

sometimes connected

operational modes

500,000+ daily

transactions with

1,800+ devices

Over 500 customer sites globally

Volkswagen - Our largest mobile SAP® implementation

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Service and SupportService and Support

Psion Teklogix' commitment to service and support after our installation was completed has been exceptional…

“”Tom Gerrard

NexFour-Fraser Paper

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Comprehensive service and support

“Downtime is completely unacceptable in our operation”

The industry’s most comprehensive service and support programs

Backed by top technical and customer service representatives

Customized solutions to meet the precise needs of your business, including extended warranty options

We do not outsource the servicing of our customers

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Service and support

Depot Service Available with Service Contract or Flat

Rate/Per Incident programs Optional two or five day expedited service

Parts and Accessories Complete inventory of parts and

accessories for Psion Teklogix computing solutions

Service Contract Guaranteed 48-hour turnaround Unlimited help desk support Flexible contract duration periods Technical on-line support through Teknet

Service Extranet

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Help Desk SupportTechnical specialists available by phone 7x24 Included with service contract Optional Per Incident basis Pre-paid options

On-Site Field Service & SupportInstant expertise through our Quick Action Group Diagnostic services and remedies for

radio, backbone and network problems

Preventative maintenance

Service and support - continued

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Education and TrainingComprehensive training on Psion Teklogix terminals and wireless infrastructure Optional Self-Maintainer program Custom training solutions

Teknet on-line Service ExtranetPsion Teklogix’ new responsive web-based service solution Return authorization numbers and service

history Comprehensive product and solution

resource Parts and accessories ordering

Service and support - continued

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• 注册在外高桥保税区• 400 m² 保税仓库• 12 名员工 3 名工程师

4 名销售人员

5 名商务行政人员

• 外包 法律事务

得逻辑（上海）无线技术有限公司自 2003 年 4 月正式运作

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与 PsionTeklogix 公司合作的益处

• 为合作伙伴带来世界最领先的无线产品和技术

• 当地方便及时的技术服务和培训

•300 万人民币备件库存在外高桥保税仓库，使响应时间为最短

• 把所有的后顾之忧都交给我们，使您能轻装上阵更好地服务于您的客户

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CustomersCustomers

Psion Teklogix’ warehouse system has made us a much more effective company and has resulted in significant growth. We have increased our employee base, added another plant to our operations, and are able to stock more inventory…

“

”Doug TremblayIT Manager

F&P Manufacturing

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A few of our satisfied customers

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A few of our satisfied customers

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C A S E S T U D Y

United Utilities (U.K.) is a water, gas and electricity metering company with 2.5 million customers.

United Utilities

SOLUTION: United Utilities chose Psion Teklogix’ durable and easy-to-use netpad to run its field operative data capture and retrieval software.

BENEFIT/VALUE: United Utilities’ field staff can now see their workload for the day, and return, in real-time, the relevant data back to the asset management system in the back office. The resulting real-time communication and increased data accuracy has increased overall productivity.

We’ve used other devices in other

areas of our business, and we

wanted to get away from the

keyboard-style products. Our

operatives are highly qualified

engineers, not data-entry clerks.

We want to make their job as

easy as possible. The Psion

Teklogix netpad is easy for the

operative to view and understand.

PROBLEM/CHALLENGE: United Utilities needed to increase overall productivity through higher accuracy of data, timely access to information in the field, and ease of documentation. Steve Bradwell,

IT Strategy Manager

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PROBLEM/CHALLENGE: USA TODAY needed a mobile data solution to better track inventory levels and eliminate surpluses.

C A S E S T U D Y

USA TODAY

SOLUTION: USA TODAY chose Psion Teklogix’ rugged Workabout mx devices, in combination with Mobile Computing Corporation’s Route Max mobile route management application.

BENEFIT/VALUE: The Psion Teklogix solution has enabled USA TODAY workers to accurately track, adjust and forecast inventories, in addition to reduce sell-outs, increase sales, and target additional locations for distribution.

The Psion Teklogix/RouteMax

system helps us put papers in

the right place. Consequently,

we have increased our sales

while reducing our returns and

sell-outs. The project continues

to provide a valuable return on

our investment.Kevin Cooper,

Director, National Circulation Operations

Workabout mx

Workabout mx w/ Scanner

USA Today is America’s largest-selling daily newspaper with a circulation of approximately 2.3 million.

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C A S E S T U D Y

Compaq Computer Corporation is a leading provider of both home and business computer solutions.

Compaq

SOLUTION: Compaq implemented an SAP R/3® system, in conjunction with a Psion Teklogix TekRF wireless data collection system, at their largest manufacturing centre in Houston, Texas. This solution included Psion Teklogix’ 9150T wireless gateways, 7035 and 7030 hand-held computers.

BENEFIT/VALUE: Compaq was able to streamline its operations and reduce the number of facilities required. The solution enabled put-away, picking, creation and confirmation of transfer orders, and real-time inventory monitoring, helping Compaq to become an expert in the delivery of global business services.

Psion Teklogix was able to

execute this solution in less

than 60 days and the results

have been significant. TekRF

has enabled us to streamline

our operations, helping us to

achieve our business goals.PROBLEM/CHALLENGE: Compaq's growth, combined with the market demand for faster turnaround and service times, increased the need for a more efficient manufacturing and supply chain management system.

Robert Sharpe,Director, Worldwide Demand Fulfillment

70307035

9150

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70309150

C A S E S T U D Y

Menlo Worldwide Logistics is a is a global, full-service contract logistics management company.

Menlo Worldwide

BENEFIT/VALUE: The Psion Teklogix solution helped Menlo to significantly increase its warehouse productivity, including a considerable increase in inventory accuracy. The result was that Menlo’s warehouse personnel were able to provide its customers with the high caliber of service that the organization is committed to delivering.

Psion Teklogix is sensitive to our needs. They designed an easy-to-use keyboard for warehouse personnel, including the ability to adjust font size. The hand-helds are exceptionally sturdy — they tend to get abused in warehouse situations. Even if refurbishing of equipment is required, turn-around time is far better than with other vendors.

PROBLEM/CHALLENGE: Menlo had a critical need to increase overall efficiency in its warehouse management operations. It needed a solution that provided long-distance scanning, user-friendly and ergonomic computers able to fully integrate with its existing warehouse management system.

Curt Wolfer, Technical Services Manager

SOLUTION: Menlo chose Psion Teklogix’ durable hand-held and vehicle-mount computers, in combination with its wireless gateways and controllers, to create a solution that allowed its workers to eliminate manual data entry and interface with its warehouse management system application.

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C A S E S T U D Y

Casalini is an Italian confectionery distributor.

Casalini

SOLUTION: Casalini chose the Psion Teklogix netBook, a light-weight, easy to use mobile computer, in combination with a software application developed by Gulliver, for its sales agents to create electronic sales orders.

BENEFIT/VALUE: Casalini’s sales agents are now able to create electronic sales orders and send them instantly, and securely, to its sales management system, eliminating a cumbersome and error-prone manual process. Faster turnaround times and greater accuracy of deliveries and invoicing has resulted in an overall increase in sales agent productivity. Casalini’s sales agents are now able to offer a higher quality of face-to-face customer service, and thus create stronger relationships with clients.

When the netBook was

introduced even agents who

have been working for many

years with pens and paper

had no difficulty in using it.

The agents immediately

recognized the use, ease

and speed of this system.

PROBLEM/CHALLENGE: Having experienced a significant increase in sales, Casalini needed a mobile computing solution to replace its manual process for sales orders and dispatches.

Cristiana Casalini, Owner

netBook

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Grupo Montfrisa is one of Spain’s leading refrigeration logistics operators.

Grupo Montfrisa

PROBLEM/CHALLENGE: Grupo Montfrisa neededa product traceability solution for a harsh freezer environment that would enable it to increase accuracy and productivity in a highly competitivemarket.

SOLUTION: Grupo Montfrisa installed a Psion Teklogix wireless system that included 8255 and 8260 vehicle-mount computers, 7035 freezer hand-held computers and 9150T wireless gateways. BENEFIT/VALUE: Grupo Montfrisa workers can now move fromits freezer environments to warmer environments without worrying about the effects of condensation on the hand-heldcomputers. The new system has automated operations in the warehouse, and Grupo Montfrisa operators are completelycoordinated in their work, with no downtime and practically no room for errors. Grupo Montfrisa is now in a position to provide its customers with pallet lists, expiry date control, stock calculation, truck identification, and confirmation of dispatches and receipts in real-time, guaranteeing total product traceability and resulting in better customer service and satisfaction.

C A S E S T U D Y

We wanted to streamline our operation and increase productivity, so we looked for a wireless solution that would work in our -30ºC warehouse environments. We chose Psion Teklogix because their rugged hand held devices were the only ones we found that could work in both freezer and condensing environments - a must for our business. Since we began using Psion Teklogix' 7035 freezer hand-held and 8255 freezer vehicle-mount... we have seen spectacular growth and we can now better trace all the products coming in and out of our warehouse.

7035

8255

8260

9150T

Leslie Browne,Logistic Manager

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C A S E S T U D Y

Fraport AG owns and operates Frankfurt Airport.

Fraport

BENEFIT/VALUE: Fraport service technicians can now access and process their work instructions faster than before. Using the integrated system, service technicians now perform efficient, error-free data collection, optimizing processes while meeting federal law requirements. In addition, supervisors can now get a real-time snapshot of all technical services in progress and access repair status information and inspection reports.

This mobile solution has increased the quality and safety of our data. The entire documentation of our service processes is now secure.

PROBLEM/CHALLENGE: As airport manager, Fraport AG is required by law to regularly inspect the primary technical components at the airport, to service or repair them, and to provide a record of proof. The manual system it used to collect this data was time-consuming and ineffective. The company needed to increase efficiency in its system, while improving data quality.

Werner Breitwieser,Technical Project Manager

SOLUTION: Fraport chose Psion Teklogix’ rugged netapd 3500 with bar code scanner and RFID reader, to run the SAP® Mobile Asset Management application.

netpad

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C A S E S T U D Y

German-based Volkswagen is a global leader in the automotive industry. Its Original Parts Center in Kassel-Baunatal is Europe’s largest spare parts logistics center, where it processes up to 45,000 orders for distribution globally.

Volkswagen

SOLUTION: Volkswagen chose Psion Teklogix and its solution that included over 1000 rugged hand-held and vehicle-mount radio frequency data collection terminals, in addition to its TekRF interface software.

BENEFIT/VALUE: The Psion Teklogix solution allows for real-time data communications and has enabled Volkswagen to dramatically enhance accuracy and overall productivity across all inventory, logistics and transportation operations.

With many local and distributed

warehousing operations all

across Germany it is increasingly

important that the centralised IT

system can determine where any

part is at any time. The Psion

Teklogix TekRF wireless solution

meets these needs perfectly.PROBLEM/CHALLENGE: Volkswagen needed a system that would provide its mobile users simple and efficient, real-time online connectivity with the centralized SAP® R/3 system, thereby extending the functionality of the SAP® Supply Chain Management solution deployed across its German distribution centers.

Curt Wolfer,Technical Services Manager

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C A S E S T U D Y

The California Department of Water Resources (DWR) administers California’s water resources and flood control programs for 32 million people.

California Department of Water Resources

SOLUTION: DWR installed Psion Teklogix’ 9150T wireless gateway and TekRF system, and armed its employees with 7030 rugged hand-held terminals, easily integrating with DWR’s SAP® R/3 materials management database.

BENEFIT/VALUE: DWR workers can now bar-code and scan items, and perform a number of material management processes such as receiving, stock transfers, picking and cycle counting. They can now process two to three times the amount of material they had been able to process previously. Workers are now reporting a significant increase in their productivity. As well, deliveries can be tagged, classified and logged in less than half the time it used to take, resulting in greater operational efficiency.

The reduction of paper-based errors in the warehouse resulted in a decrease in costs the very first month…(TekRF®) monitoring and systems administration are easily performed in-house, saving us both time and money.

PROBLEM/CHALLENGE: DWR’s paper-based inventory system was time-consuming, and filled with inventory inaccuracies, and did not provide real-time visibility to the supplies housed in each warehouse. DWR needed a solution that improved its operational efficiency and the productivity of its workforce.

Mike Brown, IS Analyst

9150T

7030

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Corporate Overview Corporate Overview

Our customers depend on us to deliver high quality solutions to tough supply chain problems and Psion Teklogix helps us achieve that…

“”Len Vance

Director of IT SystemsMenlo Logistics

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Key milestones

Teklogix was acquired by Psion PLC, merged with Psion Enterprise and becamePsion Teklogix Inc.

Psion was founded by U.K. scientist David Potter 1981

1984 Psion Organizer was launched

Teklogix was expanded to Europe and Pacific Rim 1992

Teklogix IPO on Toronto Stock Exchange

1995

Teklogix opened first U.S. office 1990

Teklogix introduced wireless real-time data collection solutions

1980s

Teklogix was founded by Canadian entrepreneurs

1967

2000

Symbian joint venture created1998Teklogix was expanded to South

America1996

Psion Teklogix entered Chinese market with office in Shanghai

2003

Psion Industrial was renamed Psion Enterprise

1999

Psion Industrial was formed1996

Development investment and depth

160 Engineers with over 2,000 combined man-years of

experience in developing rugged wireless mobile

computing solutions 45% of the development team dedicated to software

development activities Lifetime investment in mobile technology of over $US

350M IP portfolio that reinforces expertise in RF and rugged

terminal design Wireless security expertise including FIPS (Federal

Information Processing Standard) rated solutions

Confidential Psion Teklogix

No one technology is appropriate for all possible wireless applications.

Psion Teklogix Strategy

•Supports today’s technologies

•Embraces standards to allow interoperability

•Extends standards to provide differentiated performance and features

•Anticipates future standards

Our key mobile hardware attributes

Your business operations require mobile computers that deliver the right combination of attributes

Flexibility: Breadth of expansion, display, keyboard, radio and scanning options

Integration: Utilization of open standards such as 802.11b, Bluetooth, GSM/GPRS, CDMA/1xRTT, Windows CE .NET, SNMP and Intel X-Scale

Ruggedness: Designed to stand up to harsh environments - both indoors and outdoors and able to withstand multiple drops to concrete, extreme shock and vibration, as well as cold and/or wet conditions

Ergonomics: Lightweight, well balanced with logical control layouts and crisp, bright, easy to read displays Resulting in lower TCO and ease of integration with your enterprise IT systems

Using best-of-breed technology

We build our hardware and software offering with leading technology and based on industry standards.

Our technology partners and certifications enhance our ability to: Deliver industry-standard mobile computing solutions to

our customers Lower end-user implementation costs and provide faster

returns on investment Ensure industry-standard components are used in our

solutionsEnsuring that our customers are making a low-risk investment in standards-based solutions

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Psion Teklogix revenue and profit

0

50

100

150

200

250

1998 1999 2000 2001 2002 2003

Revenue

Op Profit

Estimate

$US

mil

lio

ns

65

Psion Teklogix global coverage

66

Technical strength in industry;Technical strength in industry;

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mobile challenges key mobile challenges

Ability to track vehicle locations and dispatch appropriately

Means of tracking routes & length of stops.

Accountability for product pickup, delivery & returns to/from distribution centers

Communicate with back office application and dispatch in a real-time environment

customer business-field service,military,Airport…

Our mobile solution is the answer to mobile challenges

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Task Specific Work Generic, Knowledge Based WorkHea

lthca

re

Cou

rier

& D

eliv

ery

Educa

tion

Gov

ernm

ent

Con

sum

ers

Fiel

d S

ervi

ce

Tran

spor

tation

(Por

ts, Airpor

ts

& R

ailroa

ds)

SOHO

Fiel

d S

ales

/CRM

Man

ufac

turing

War

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&

Dis

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Our vertical market focus

69

3 things to measure success

response time

response time, and …..

response time

Keys to a Technical Success

70

Our customer-driven solutions philosophy

We think customer needs and solutions first - customers are not buying mobile computers, but solutions to business challenges

We provide superior levels of support provided by our own experienced staff - before, during and after the sale

“Psion Teklogix' commitment to service and support

after our installation was completed has been

exceptional" Tom Gerrard, NexFour-Fraser Paper

71

…keys to success..

.……………………………………..……………………………………………….…………….

Make it Easy

To operate To input data To read instructions To carry around

Make it Quick

Transferring information Entering information Confirming Information

Make it Reliable

100% Availability Consistent response

times No lost data

72

What is call redundancy-Generate concept

73

What is call redundancy- For all related equipment

使用 400MHz 网络的无线终端 7035

使用 2.4GHHz 网络的 RTG 操作无线终端 8570

使用 400MHz 网络的集卡和铲车操作无线终端 8255

Ethern

et

TCP/IP

Host (Master)Teklogix 9500 Communication Server(master)

– A– C– T– A– C– T

– 1– 0– M– 1– 0– 0– M

– 1– 2– 3– 4

– 1– 3– 1– 4– 1– 5– 1– 6

– 5– 6– 7– 8

– 1– 7– 1– 8– 1– 9– 2– 0

– 9– 1

– 2– 1– 2– 2– 2– 3

– U– P– L– I– N

– 1– 2– 3– 4– 5– 6– 7– 8– 9– 1– 0– 1– 1– 1– 2

– 1– 3– 1– 4– 1– 5– 1– 6– 1– 7– 1– 8– 1– 9– 2– 0– 2– 1– 2– 2– 2– 3– 2– 4

– C– O– L– C– O– L

– P– W– R

– S– W– I– T– C– H

BS NBS 1

Host (backup)

Teklogix 9500 Communication Server(backup)

– A– C– T– A– C– T

– 1– 0– M– 1– 0– 0– M

– 1– 2– 3– 4

– 1– 3– 1– 4– 1– 5– 1– 6

– 5– 6– 7– 8

– 1– 7– 1– 8– 1– 9– 2– 0

– 9– 1

– 2– 1– 2– 2– 2– 3

– U– P– L– I– N

– 1– 2– 3– 4– 5– 6– 7– 8– 9– 1– 0– 1– 1– 1– 2

– 1– 3– 1– 4– 1– 5– 1– 6– 1– 7– 1– 8– 1– 9– 2– 0– 2– 1– 2– 2– 2– 3– 2– 4

– C– O– L– C– O– L

– P– W– R

– S– W– I– T– C– H

BS NBS 1

74

Narrow Band RadioClear, Fast, Far

75

New Narrowband- Clear, Fast, Far

Advantage How the ‘New’ Narrowband Radio Delivers

Extended Range Better receive sensitivity

Greater Stability and Consistent Broadcast Range

Regulated transmission power

Longer Battery Life Efficient Battery Use

Less Susceptible to Interference Receive selectivity- ability to receive a wanted signal in the presence of nearby interference

Low Maintenance- Does Not Require Fine Tuning

Full digitally controlled modulation (far better than analog version)

Ease Of Management and Trouble Shooting

Built in RF power detector

Compact Size And Weight Smallest Narrowband data radio in Type III form- compact and lightweight relative to previous version

Low Total Cost Of Ownership High-quality, precision components

Precision Tuning Digital tuning through host interface

Rugged Magnesium alloy housing

Backwardly Compatible Uses the same frequency range, data rates and modulation as previous narrowband radio

Future Proof Future Support For 6.25 Khz Channel Spacing As Required By FCC In 2005

GUI Based Interface Icon drive performance communication (link status/ signal strength)

76

‘ New’ PTX Narrowband Radio

The first and only compact and lightweight digital 403-512 MHz radio available on the market today.

Like its predecessor:

Reliable for mission-critical data transmission

Licensed, private, interference-free radio spectrum

‘New’ Narrowband radio maximizes signal clarity, persistence and extended range coverage

‘New’ Narrowband maximizes stability, signal consistency and power consumption- enabling longer battery life.

77

Protocol Enhancements on Narrow Band Systems

78

Protocol Enhancements on Narrow Band Systems

Less Data – better response time – response time isCritical – achieve the same throughput as some2.4 Ghz systems

79

Page saving reduces the need to resend the same screens, while changed-data transmission

sends only data updated by the host or terminal operator.

RF LinkHost Computer

Up to 1624 x 80 characterterminal screens.

12

316

24 x 80 character controller screens.Storage for up to 16 screens for each ofup to 1024 terminals.

12

3n

24 x 80 characterhost screens

12

316

12

316

1 2 . . . 1024

TESS

12

316

Page Saving

Host Protocol

80

Optimizing Your Radio Technologies with

Psion Teklogix Inc.

81

What is 802.IQ?

An optimized (Teklogix) protocol that replaces TCP/IP for the wireless network

TCP/IP is still used on the wired portion of the network (Ethernet or token ring)

Conversion of protocol takes place at the access point

Totally transparent to the client device – the application software requires no changes

82

Spread Spectrum

Theory:More lanesMore traffic

At “rush hour” lanes can be busy with traffic, true speed is reduced

83

Spread Spectrum

Theory:More lanesMore traffic

At “rush hour” lanes can be busy with traffic, true speed is reducedReduce the traffic with 802 IQ – faster throughput

84

802.IQ – Optimise the data transmissionResponse Time - 802IQ vs TCPIP Terminals

0

0.2

0.4

0.6

0.81

1.2

1.4

1.6

1.8

Resp

on

se T

ime (

s)

802IQ Terminals

TCPIP Terminals

0

20

40

60

80

100

0 10 20 30 40 50 60 70

Tra

nsactio

ns C

om

ple

ting

per

seco

nd

Seconds from Start of Test

25 Terminals, 400 bytes, No Delay. 9400 Controller

TCP-Direct 802IQ

802.802.IQIQ ：

当数据通信量增加，并且系统对数据通信的要求提高的情况下，要确保大量数据的快速响应。

85

Who Benefits the Most?

Sites:

That want to follow standards and optimize their systems

With many users, requiring network subnets

With large user base performing data collection with high transaction rates and requiring fast response time

With centralized support / maintenance

86

Technology DirectionsTechnology Directions

Psion Teklogix is at the absolute leading edge of bringing essential hand-held technologies to enterprises that need them…

“”Rich Tehrani

Conference Co-Chairman & TMC President

87

Technology directions

We continue to evolve and develop our

solutions to incorporate key current and

future technologies that deliver

business value to our customers:

RFID (Radio-Frequency Identification) for

data collection

Speech input for mobile systems

88

Our RFID solutions

Both low frequency and high-frequency solutions (125KHz – 868MHz)

Wide range of applications

Customized RFID solutions

89

RFID market positioning

Printer

Mobile Terminal

Fixed Reader

READER

Business Consultant

Middleware Provider

System Integrator

Prime Contractor

Tag Supplier

Chip Supplier

Inlay Converter

TAG

Complete RFIDsolution

Psion Teklogix’ product / direct service Psion Teklogix‘ alliance

90

Integrated speech solution

Improves picking accuracy to 99.99%

cuts total errors by 70% to 80%

Increases productivity by 15% or more

Reduces training time by up to 50% over paper-based systems particularly interestingfor temporary personal with a high turnover rate

Increases cost savings

Improves worker safety (hands and eyes-free solutions)

Eliminates lists and labels and the errors that go along with them

ROI: payback expected in less than 12 months

91

Voice solution architecture

WarehouseWarehouseWarehouseWarehouse

Wirelessnetwork

Wirednetwork

Speech terminal

Talkman T2Host computer (AS400, Unix,

Win2000) supporting

customer’s WMS or ERP

Access Point 802.11b

« TalkFace Server» software

Wirednetwork

Vehicle-mount RF terminal

Hand-held RF terminal

92

A complete mobile computing solution

Indoors Outdoors

Hand-held Vehicle -

mount Tablet

Mobile sync Device/user

management Security

WLAN/802.11 GPRS CDMA1x Seamless

roaming

ERP CRM MRP WMS

Professional Services, Service and Support

93

Thank you!