1 Materials Management Participation Counts, Distributions, Additional Orders and Returning Test...

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Materials Management Materials Management

Participation Counts, Distributions, Additional Participation Counts, Distributions, Additional Orders and Returning Test MaterialsOrders and Returning Test Materials

2011 Fall Academy for New District 2011 Fall Academy for New District Testing CoordinatorsTesting Coordinators

Presented By: Irasema Serrano, PearsonPresented By: Irasema Serrano, Pearson

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Distribution of Test MaterialsDistribution of Test Materials

Update Coordinator Information with TEAUpdate Coordinator Information with TEA District and Campus Coordinator ManualDistrict and Campus Coordinator Manual Participation Counts for TAKS and EOCParticipation Counts for TAKS and EOC Texas Assessment Management SystemTexas Assessment Management System

FIRST THINGS FIRST!

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What contact information does TEA What contact information does TEA need?need? District Coordinator NameDistrict Coordinator Name District Coordinator Address (Mailing)District Coordinator Address (Mailing) District Coordinator Address (Shipping)District Coordinator Address (Shipping) District Coordinator Phone NumberDistrict Coordinator Phone Number District Coordinator Fax NumberDistrict Coordinator Fax Number District Coordinator E-Mail AddressDistrict Coordinator E-Mail Address

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Distribution of Test MaterialsDistribution of Test MaterialsWhy is it important for TEA to have Why is it important for TEA to have

correct information?correct information? Notification of ShipmentsNotification of Shipments

[email protected] Broadcast E-mailsBroadcast E-mails Broadcast FaxesBroadcast Faxes Phone RequestsPhone Requests User ID and password for Texas Assessment User ID and password for Texas Assessment

Management System (formerly Online Data Management System (formerly Online Data Management/NCS Schoolhouse)Management/NCS Schoolhouse)

Additional Materials OrdersAdditional Materials Orders Change FormsChange Forms

mailto:[email protected]

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How do I know what information TEA How do I know what information TEA has on file for my district?has on file for my district? TEA WebsiteTEA Website AskTEDAskTED http://askted.tea.state.tx.us/

http://askted.tea.state.tx.us/

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Distribution of Test MaterialsDistribution of Test MaterialsHow do I change the information?How do I change the information? http://www.tea.state.tx.us/student.assess

ment/resources/taascoor/index.html AskTED Coordinator for your districtAskTED Coordinator for your district

Everything except shipping addressEverything except shipping address Student Assessment DivisionStudent Assessment Division

Shipping address for test materialsShipping address for test materials Charter Schools – different processCharter Schools – different process

All changes must be submitted in writingAll changes must be submitted in writing

http://www.tea.state.tx.us/student.assessment/%0Bresources/taascoor/index.html

http://www.tea.state.tx.us/student.assessment/%0Bresources/taascoor/index.html

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Distribution of Test MaterialsDistribution of Test Materials District/Campus Coordinator ManualDistrict/Campus Coordinator Manual

What information does it contain?What information does it contain? Everything from general program information Everything from general program information

to specific testing policies and procedures, to specific testing policies and procedures, outlined for both district and campus outlined for both district and campus coordinatorscoordinators

When are DCCM manuals distributed?When are DCCM manuals distributed? Only one distribution per year, in early Only one distribution per year, in early

JanuaryJanuary Manual is distributed with the Calendar of Manual is distributed with the Calendar of

Events posterEvents poster Based on Based on calendarcalendar year, not school year year, not school year

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Participation Counts for 2012Participation Counts for 2012 What are participation counts?What are participation counts?

Participation Counts are the number of Participation Counts are the number of students who will be taking a test.students who will be taking a test.

Your first and best opportunity to order Your first and best opportunity to order test materials for the upcoming year – test materials for the upcoming year – including TAKS programs including including TAKS programs including STAAR 3-8, and STAAR EOCSTAAR 3-8, and STAAR EOC

Districts are required to submit Districts are required to submit participation counts via the Texas participation counts via the Texas Assessment Management System’s Assessment Management System’s websitewebsite

www.texasassessment.com

http://www.texasassessment.com/

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Participation Counts for 2012Participation Counts for 2012 Why are Participation counts important?Why are Participation counts important?

Distribution counts for all administrations Distribution counts for all administrations (except retests) are based on participation (except retests) are based on participation counts submitted by districts during this counts submitted by districts during this period.period.

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Participation Counts for 2012Participation Counts for 2012 How do I enter counts?How do I enter counts?

First review the User’s Guide for the Texas First review the User’s Guide for the Texas Assessment Management System found at Assessment Management System found at http://www.TexasAssessment.com/guidehttp://www.TexasAssessment.com/guide

Entering participation counts is a district Entering participation counts is a district coordinator function on the Texas coordinator function on the Texas Assessment Management systemAssessment Management system

You will need the district coordinator user ID You will need the district coordinator user ID and password in order to access the secure and password in order to access the secure online systemonline system

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Participation Counts for 2012Participation Counts for 2012 Are there deadlines for entering counts?Are there deadlines for entering counts?

YESYES –It is very important that districts –It is very important that districts submit their participation counts online submit their participation counts online before the deadlinesbefore the deadlines

Initial participation count periodInitial participation count period September 23rd thru November 7th 2011September 23rd thru November 7th 2011

Update period available in Update period available in January 2012January 2012

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Participation Counts for 2012Participation Counts for 2012 How do I get help?How do I get help?

You may contact Pearson’s Austin You may contact Pearson’s Austin Operations Center for assistance with Operations Center for assistance with participation counts, or for general participation counts, or for general navigation assistance with the Texas navigation assistance with the Texas Assessment websiteAssessment website

800-627-0225800-627-0225

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General Shipment InformationGeneral Shipment Information Advance Letter and Materials Page(s)Advance Letter and Materials Page(s) Shipment ModelsShipment Models Delivery Schedule of MaterialsDelivery Schedule of Materials Email Notification of ShipmentsEmail Notification of Shipments

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General Shipment InformationGeneral Shipment Information Advance Letter and Materials Page(s)Advance Letter and Materials Page(s)

When and how are they distributed?When and how are they distributed? They will be posted online about one month before the test They will be posted online about one month before the test

administration (or one week before your first shipment of administration (or one week before your first shipment of materials)materials)

What information do they contain?What information do they contain? Two types of lettersTwo types of letters

DistributionDistribution letter shows that you will be receiving an initial letter shows that you will be receiving an initial shipment of materials for the upcoming administration. The shipment of materials for the upcoming administration. The materials page(s) included show quantities of materials to be materials page(s) included show quantities of materials to be shipped (district totals).shipped (district totals).

Non-distributionNon-distribution letter shows that you will NOT be receiving an letter shows that you will NOT be receiving an initial shipment of materials for the upcoming administration. initial shipment of materials for the upcoming administration. The materials pages(s) included show 0’s in the quantities to be The materials pages(s) included show 0’s in the quantities to be shipped.shipped.

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General Shipment Information (cont.)General Shipment Information (cont.) Advance Letter and Materials Page(s) Advance Letter and Materials Page(s)

(cont.)(cont.) Available online at Available online at

http://www.TexasAssessment.com/loginhttp://www.TexasAssessment.com/login Campus Materials ListingsCampus Materials Listings District Overage Listing District Overage Listing District ListingDistrict Listing

Where do counts come from?Where do counts come from?

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General Shipment Information (cont.)General Shipment Information (cont.) Advance Letter and Materials Page(s)Advance Letter and Materials Page(s)

How do I use the information?How do I use the information? Consult with your campus coordinators regarding the Consult with your campus coordinators regarding the

quantity of test materials to be shipped, and make sure quantity of test materials to be shipped, and make sure that you can cover any shortages with the district overage that you can cover any shortages with the district overage materialsmaterials

If district overage materials are not sufficient to cover If district overage materials are not sufficient to cover additional campus needs, compile campus counts and additional campus needs, compile campus counts and submit one additional order per administration.submit one additional order per administration.

Submit this additional order online as early as possible after Submit this additional order online as early as possible after you review your advance letter and materials list(s)you review your advance letter and materials list(s)

Specific information regarding the use of the additional Specific information regarding the use of the additional order system on the Texas Assessment website is included order system on the Texas Assessment website is included later in this presentationlater in this presentation

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General Shipment Information (cont.)General Shipment Information (cont.) Shipment ModelsShipment Models

Separate ShipmentsSeparate Shipments Nonsecure (Shipment 1 contains all materials except test Nonsecure (Shipment 1 contains all materials except test

booklets [and linguistic simplification guides for LAT]) booklets [and linguistic simplification guides for LAT]) Secure (Shipment 2) contains test booklets [and linguistic Secure (Shipment 2) contains test booklets [and linguistic

simplification guides for LAT])simplification guides for LAT]) CombinedCombined

Nonsecure and secure materials are packed and shipped Nonsecure and secure materials are packed and shipped togethertogether

Secure materials may include not only test booklets, but Secure materials may include not only test booklets, but also linguistic simplification guides for LAT administrationsalso linguistic simplification guides for LAT administrations

Check the Calendar of Events to determine the shipment Check the Calendar of Events to determine the shipment model for each test administrationmodel for each test administration

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General Shipment Information (cont.)General Shipment Information (cont.) Delivery schedule of materialsDelivery schedule of materials

Overlapping shipmentsOverlapping shipments Use the Calendar of Events to help you Use the Calendar of Events to help you

schedule activities for overlapping schedule activities for overlapping shipmentsshipments

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General Shipment Information (cont.)General Shipment Information (cont.) Delivery schedule of materials (cont.)Delivery schedule of materials (cont.)

How can I tell the shipments apart?How can I tell the shipments apart? Pearson box labels will note which Pearson box labels will note which

administration and shipment each box is for, administration and shipment each box is for, as well as if the box includes district or as well as if the box includes district or campus materialscampus materials

If the box includes campus materials, the If the box includes campus materials, the campus name and number will also be printedcampus name and number will also be printed

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General Shipment Information (cont.)General Shipment Information (cont.) E-mail notification of shipmentsE-mail notification of shipments

What information do they contain?What information do they contain? Each email notification includes ship dates, carrier information Each email notification includes ship dates, carrier information

and tracking information for each administration’s shipmentsand tracking information for each administration’s shipments Who gets them?Who gets them?

Emails are sent to the Emails are sent to the email address on fileemail address on file for the district for the district testing coordinator [see page from TEA website outlining testing coordinator [see page from TEA website outlining procedures for updating district coordinator contact procedures for updating district coordinator contact information]information]

Make sure that you work with your IT department so that Make sure that you work with your IT department so that emails from ‘pearson.com’ are not blocked as junk mail or emails from ‘pearson.com’ are not blocked as junk mail or spam including [email protected] including [email protected]

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Distribution of Test MaterialsDistribution of Test MaterialsGeneral Shipment Information (cont.)General Shipment Information (cont.) E-mail notification of shipmentsE-mail notification of shipments

When do they get sent out?When do they get sent out? Emails for initial shipments are sent in bulk Emails for initial shipments are sent in bulk

at approximately 9:00 am the day after the at approximately 9:00 am the day after the shipment leaves Pearsonshipment leaves Pearson

Emails for additional materials shipments Emails for additional materials shipments may be sent at any time during the day as may be sent at any time during the day as shipments leave Pearsonshipments leave Pearson

It is possible that shipments sent from It is possible that shipments sent from Austin could arrive before the shipment Austin could arrive before the shipment notification email reaches your inboxnotification email reaches your inbox

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Save the BoxesSave the Boxes

This seems like a simple thing but, it is very important. Believe This seems like a simple thing but, it is very important. Believe it or not, Pearson had a task force to create boxes sturdy it or not, Pearson had a task force to create boxes sturdy enough to withstand shipping materials out to the districts and enough to withstand shipping materials out to the districts and for the districts to use shipping materials back in to Pearson. for the districts to use shipping materials back in to Pearson. Why? Because the process for most major shippers to sort Why? Because the process for most major shippers to sort boxes is very hard on the boxes. Boxes tumble from one belt boxes is very hard on the boxes. Boxes tumble from one belt to another thru the sorting process. Some belts travel as fast to another thru the sorting process. Some belts travel as fast as 30 mph. If the boxes aren’t constructed properly, they can as 30 mph. If the boxes aren’t constructed properly, they can be damaged and break apart. When that happens, answer be damaged and break apart. When that happens, answer documents can be damaged, sometimes beyond repair which documents can be damaged, sometimes beyond repair which affects that students test results. So, all though this may affects that students test results. So, all though this may sound like a simple thing, it is also a very important thing! If sound like a simple thing, it is also a very important thing! If you have space issues, break the box down flat for storing. you have space issues, break the box down flat for storing. Just be sure to use a strong and sturdy packing tape when Just be sure to use a strong and sturdy packing tape when you get ready to ship materials back.you get ready to ship materials back.

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Distribution of Test MaterialsDistribution of Test MaterialsAdditional MaterialsAdditional Materials Large PrintLarge Print Oral AdministrationsOral Administrations Dyslexia Bundled Accommodation Dyslexia Bundled Accommodation

AdministrationsAdministrations LATLAT

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Additional MaterialsAdditional Materials How do I order?How do I order?

First and best opportunity is during First and best opportunity is during

participation countsparticipation counts Can also be requested via additional order Can also be requested via additional order

systemsystem

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Additional Materials (cont.)Additional Materials (cont.) In which shipment will they arrive?In which shipment will they arrive?

If ordered during participation counts, they If ordered during participation counts, they will be sent with your initial shipment of will be sent with your initial shipment of secure materials and will be packaged by secure materials and will be packaged by campuscampus

If requested via the additional order system, If requested via the additional order system, they will be sent closer to the test they will be sent closer to the test administration date and will be packaged in administration date and will be packaged in bulkbulk

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Distribution of Test MaterialsDistribution of Test MaterialsAdditional Materials (cont.)Additional Materials (cont.) BrailleBraille

How do I order?How do I order? Student names and PEIMS ID #’s must be Student names and PEIMS ID #’s must be

provided for each Braille book orderedprovided for each Braille book ordered Instructions for ordering will be coming out soonInstructions for ordering will be coming out soon

In which shipment will they arrive?In which shipment will they arrive? In separate shipment from your initial non In separate shipment from your initial non

secure and secure materialssecure and secure materials The separate shipment will arrive closer to the The separate shipment will arrive closer to the

test administration date than the initial test administration date than the initial shipmentsshipments

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Additional Materials (cont.)Additional Materials (cont.) Texas Assessment Management SystemTexas Assessment Management System

How do I access the system?How do I access the system? Go to Texas Assessment website Go to Texas Assessment website

(http://www.TexasAssessment.com/login)(http://www.TexasAssessment.com/login) Login with the district coordinator id and passwordLogin with the district coordinator id and password Go to Test Setup – Order Additional MaterialsGo to Test Setup – Order Additional Materials

Verify you have selected the appropriate test administrationVerify you have selected the appropriate test administration Click Order Additional MaterialsClick Order Additional Materials

How do I use the system?How do I use the system? User’s GuideUser’s Guide View and track orders and shipmentsView and track orders and shipments Order additional materialsOrder additional materials View reports of order activitiesView reports of order activities

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Additional MaterialsAdditional Materials (cont.) (cont.) Texas Assessment Management System (cont.)Texas Assessment Management System (cont.)

How do I know what to order?How do I know what to order? Use your Advance Letter and Materials List(s) and consult Use your Advance Letter and Materials List(s) and consult

with your campus coordinators to determine if the with your campus coordinators to determine if the quantities of materials to be shipped are sufficientquantities of materials to be shipped are sufficient

Fill shortages from district overage firstFill shortages from district overage first Then compile district needs and submit one additional Then compile district needs and submit one additional

order per administrationorder per administration Are there deadlines for ordering?Are there deadlines for ordering?

YES -- check the Calendar of Events for each test YES -- check the Calendar of Events for each test administration to find the additional order deadlineadministration to find the additional order deadline

Pearson cannot guarantee the delivery of test materials Pearson cannot guarantee the delivery of test materials ordered after the deadlineordered after the deadline

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Distribution of Test MaterialsDistribution of Test MaterialsAdditional MaterialsAdditional Materials (cont.) (cont.) Ordering additional materials is a three-Ordering additional materials is a three-

step process. step process. First, verify that the shipping information is First, verify that the shipping information is

correct. If it is not correct, fax or mail the correct. If it is not correct, fax or mail the correction to the Students Assessment correction to the Students Assessment Division at TEA.Division at TEA.

Second, enter a quantity in the Quantity Second, enter a quantity in the Quantity column for each type of test materials that you column for each type of test materials that you want to order.want to order.

Third, review the order, and then click Save to Third, review the order, and then click Save to complete the ordering process. complete the ordering process.

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Distribution of Test MaterialsDistribution of Test MaterialsAdditional Materials (cont.)Additional Materials (cont.) Additional Materials Orders Helpful HintsAdditional Materials Orders Helpful Hints

Pay close attention to the formPay close attention to the form Pack size vs. individual itemsPack size vs. individual items Do try to submit only one order per test Do try to submit only one order per test

administrationadministration DO use the viewing and tracking DO use the viewing and tracking

orders/shipments featureorders/shipments feature DO use the viewing reports of order activity DO use the viewing reports of order activity

featurefeature DON’TDON’T order too much surplus order too much surplus DON’TDON’T submit another order if your materials submit another order if your materials

don’t show up the next daydon’t show up the next day

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Returning Test MaterialsReturning Test Materials

Assembling Scorable Materials for ReturnAssembling Scorable Materials for Return Answer DocumentsAnswer Documents

Student information correct?Student information correct? Precoded data verified?Precoded data verified?

DCCM Pages 99 - 104DCCM Pages 99 - 104 Hand gridded answer documents?Hand gridded answer documents?

DCCM Pages 105DCCM Pages 105

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Assembling Scorable Materials Assembling Scorable Materials for Return (cont.)for Return (cont.)

Optional Reports Order What is an Optional Reports

Order? Where do I find it? Why do I have to complete it to

order ‘free’ electronic individual student record file?

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Returning Test MaterialsReturning Test MaterialsAssembling Scorable Materials for Return Assembling Scorable Materials for Return

(cont.)(cont.) Answer Documents (cont.)Answer Documents (cont.)

Special CodingSpecial Coding See Campus Coordinator Activity 9 (DCCM, page 111)See Campus Coordinator Activity 9 (DCCM, page 111)

Accommodations (including oral administration, large Accommodations (including oral administration, large print, Braille and dyslexia bundled accommodations)print, Braille and dyslexia bundled accommodations)

Test Taken Info fieldsTest Taken Info fields Score codes gridded properly?Score codes gridded properly?

All documents included?All documents included? Large Print or Braille documentsLarge Print or Braille documents

Transcribed and bubbles gridded?Transcribed and bubbles gridded? Appendix DAppendix D

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Returning Test MaterialsReturning Test MaterialsAssembling Scorable Materials for Return Assembling Scorable Materials for Return

(cont.)(cont.) ID SheetsID Sheets

Class ID Sheets Class ID Sheets What are they?What are they? How do I use them?How do I use them?

Campus/Group ID SheetsCampus/Group ID Sheets What are they?What are they? What’s a ‘group’What’s a ‘group’ How do I use them?How do I use them?

Void ID Sheets Void ID Sheets What are they?What are they? What are voids?What are voids? How do I use them?How do I use them?

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Assembling Scorable Materials for Return Assembling Scorable Materials for Return (cont.)(cont.)

Paper bandsPaper bands What are they?What are they? Where do I find them?Where do I find them? How do I use them? How do I use them? What do I do if one paper band isn’t large enough What do I do if one paper band isn’t large enough

to hold all my documents?to hold all my documents?

CAMPUS NAME

GRADE/SUBJECT/FORM

PACKAGE OF

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Returning Scorable Test Returning Scorable Test MaterialsMaterials

Assembling Scorable Materials for Return Assembling Scorable Materials for Return (cont.)(cont.)

ADPL (Answer Document Packing List)ADPL (Answer Document Packing List) What is it?What is it? Where do I find it?Where do I find it? Why is it important?Why is it important?

Crucial to fill out accurately and completelyCrucial to fill out accurately and completely Critical that all counts match upCritical that all counts match up

ADPLADPL Campus/Group IDCampus/Group ID Number of documents actually shippedNumber of documents actually shipped

Discrepancies may result in delay of test resultsDiscrepancies may result in delay of test results Better to get late than not at allBetter to get late than not at all

Call AOC for instructionsCall AOC for instructions 800-252-9186800-252-9186

ADPL missing or lost at districtADPL missing or lost at district Generic forms on websiteGeneric forms on website Can also call AOCCan also call AOC

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Returning Scorable Test Returning Scorable Test MaterialsMaterials

Boxing Scorable Materials for ReturnBoxing Scorable Materials for Return Use only Pearson boxes for returnUse only Pearson boxes for return

Why?Why? Use the appropriate return shipping labelsUse the appropriate return shipping labels

ScorableScorable Addressed to 905 W. Howard LaneAddressed to 905 W. Howard Lane

Number boxes appropriatelyNumber boxes appropriately Number on return shipping labelNumber on return shipping label First and last box should be marked X of XFirst and last box should be marked X of X Count only boxes with Count only boxes with scorablescorable labels labels

Use appropriate carrier labels or bills provided Use appropriate carrier labels or bills provided by Pearsonby Pearson

Ship on or before deadline listed in Calendar Ship on or before deadline listed in Calendar of Eventsof Events Shipping after the deadline may result in Shipping after the deadline may result in

delay of receiving test resultsdelay of receiving test results

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Returning Nonscorable Returning Nonscorable MaterialsMaterials

Assembling Nonscorable Materials for Assembling Nonscorable Materials for ReturnReturn

Test bookletsTest booklets All unused test booklets for grade/instructional All unused test booklets for grade/instructional

levels 3 – 10 and Exit Levellevels 3 – 10 and Exit Level Braille materialsBraille materials Large print materialsLarge print materials

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Returning Test MaterialsReturning Test MaterialsAssembling Nonscorable Materials for Return Assembling Nonscorable Materials for Return

(cont.)(cont.) Unused or voided precoded labelsUnused or voided precoded labels

Include only labels that have not been previously Include only labels that have not been previously applied to an answer document or test bookletapplied to an answer document or test booklet

Unused or Voided ID sheetsUnused or Voided ID sheets ClassClass Campus/GroupCampus/Group VoidVoid

Unused answer documentsUnused answer documents Voided documents should have been returned Voided documents should have been returned

with scorable materialswith scorable materials Typed or tape-recorded materialsTyped or tape-recorded materials

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Returning Nonscorable Returning Nonscorable MaterialsMaterials

Boxing Nonscorable Materials for ReturnBoxing Nonscorable Materials for Return Use only Pearson boxes for returnUse only Pearson boxes for return

Why?Why? Use the appropriate return shipping labelsUse the appropriate return shipping labels

NonscorableNonscorable Addressed to 710 W. Howard LaneAddressed to 710 W. Howard Lane

Number boxes appropriatelyNumber boxes appropriately Number on return shipping labelNumber on return shipping label First and last box should be marked X of XFirst and last box should be marked X of X Count only boxes with nonscorable labelsCount only boxes with nonscorable labels

Use appropriate carrier labels or bills provided Use appropriate carrier labels or bills provided by Pearsonby Pearson

Ship on or before deadline listed in Calendar Ship on or before deadline listed in Calendar of Eventsof Events

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Materials That Do Not Need to Be Materials That Do Not Need to Be ReturnedReturned

Unused paper bandsUnused paper bands Science rulersScience rulers Mathematics chartsMathematics charts Science chartsScience charts Coordinator manuals or supplementsCoordinator manuals or supplements Coordinator packetsCoordinator packets Test administrator or rater manuals or Test administrator or rater manuals or

directionsdirections Packing lists or packing cover sheetsPacking lists or packing cover sheets

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Shipping UpdateShipping Update

UPS is the primary carrier for PearsonUPS is the primary carrier for Pearson

UPS Express used for MOST scorable shipmentsUPS Express used for MOST scorable shipments

UPS Ground used for nonscorable shipmentsUPS Ground used for nonscorable shipments

Motor freight carriers will to be used for Motor freight carriers will to be used for large shipments depending on your large shipments depending on your district’s needs.district’s needs.

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How do I arrange UPS to pickup a Ground scorable shipment?

Make sure that the return labels being used to ship the materials back are ground labels. Calls to UPS for ground shipments must be placed two working days before the desired pickup date. To schedule a pickup:

Call UPS at 1 - (800) 823 - 7459 Inform the UPS Representative that you are calling in a pick up

request for Pearson and will be using their "Return Service". Provide UPS with the following information:

Account # from the return label The physical location where the packages will be picked up Estimated number of packages that will be picked up

Pick ups should be scheduled 24-48 hours in advance. Please note that there can be time constraints for specific pick ups based on their location. The UPS Representative will let each district know if the pick up can be made as requested

Once the pick up is confirmed, the school/district will receive a confirmation number from UPS for reference if questions or changes arise.

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How do I arrange UPS to How do I arrange UPS to pickup an Express Pickuppickup an Express Pickup

Make sure that the return labels being used to ship the materials back are express labels. Calls to UPS for express shipments must be placed one working day before the desired pickup date. To schedule a pickup:

Call UPS at 1 - (800) 823 - 7459 Inform the UPS Representative that you are calling in a pick up

request for Pearson and will be using their "Return Service". Provide UPS with the following information:

Account # from the return label The physical location where the packages will be picked up Estimated number of packages that will be picked up

Pick ups should be scheduled 24-48 hours in advance. Please note that there can be time constraints for specific pick ups based on their location. The UPS Representative will let each district know if the pick up can be made as requested

Once the pick up is confirmed, the school/district will receive a confirmation number from UPS for reference if questions or changes arise.

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Shipping UpdateShipping Update

UPS Shipping – Important NotesUPS Shipping – Important Notes If you have difficulty scheduling a pickup If you have difficulty scheduling a pickup

(express or ground)(express or ground) Call Pearson at 1-800-252-9186Call Pearson at 1-800-252-9186

OrOr E-mail E-mail [email protected]

If you do not have enough UPS labels (one per box)If you do not have enough UPS labels (one per box)

Do NOTDo NOT photocopy the labels photocopy the labels

Call Pearson at 1-800-252-9186 orCall Pearson at 1-800-252-9186 or

E-mail [email protected] [email protected]


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ReportingReporting Interpretive GuideInterpretive Guide

Posted online onlyPosted online only Reports User ID & PasswordReports User ID & Password

Sent to District SuperintendentsSent to District Superintendents Reports Users GuideReports Users Guide

Posted online onlyPosted online only

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Common ErrorsCommon Errors Answer documents left inside test bookletsAnswer documents left inside test booklets ADPL not returnedADPL not returned Discrepancies in countsDiscrepancies in counts

ADPL, Campus/Group ID, actual number receivedADPL, Campus/Group ID, actual number received Pen used on answer documentsPen used on answer documents Pencils other than a #2 pencil usedPencils other than a #2 pencil used Using a prior administration’s answer document Using a prior administration’s answer document

for the current administration (e.g., using for the current administration (e.g., using October 2010 instead of October 2011 or using October 2010 instead of October 2011 or using July 2011 for October 2011 testing)July 2011 for October 2011 testing)

Incorrect or incomplete coding for LAT students. Incorrect or incomplete coding for LAT students. (Score code section, LAT Info section, and LAT (Score code section, LAT Info section, and LAT test booklet info section must all be completed).test booklet info section must all be completed).

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ResourcesResources

Telephone Assistance (DCCM, page i)Telephone Assistance (DCCM, page i)Texas Education Agency’s Student Assessment DivisionTexas Education Agency’s Student Assessment Division

student assessment program and policiesstudent assessment program and policies State Board of Education or commissioner’s rules, State Board of Education or commissioner’s rules, accommodation requests, testing irregularities, accommodation requests, testing irregularities, and general testing questionsand general testing questionsTelephone: 512-463-9536Telephone: 512-463-9536

Fax: 512-463-9302Fax: 512-463-9302

E-mail: [email protected]: [email protected]

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ResourcesResourcesTelephone Assistance (DCCM, page i)Telephone Assistance (DCCM, page i)Pearson Educational Measurement’s Austin Pearson Educational Measurement’s Austin

Operations Center (AOC)Operations Center (AOC) shipment status, missing shipments, additional orders,shipment status, missing shipments, additional orders, standard and optional reports requests, standard and optional reports requests, score code corrections, score code corrections, student information updates or changes, student information updates or changes, hand-scoring and rescoring requests, and precodinghand-scoring and rescoring requests, and precodingTelephone (toll-free): 800-252-9186Telephone (toll-free): 800-252-9186Fax: 512-989-5375Fax: 512-989-5375Email: Email:

[email protected]


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