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Student ID 000219429 Hollenbach Business Capstone Business plan Version page 1
SUPREME EMPLOYEE BENEFITS FOR VIRGINIA, LLCHR Consulting Company
Pack R. BenefitsPresident
3811 Benefits AvenueRoanoke, VA 24015
(540) 787-7363 (540-Supreme)SupremeEB.va.info/[email protected]
November 00, 2012
Confidentiality StatementThe information, data, and charts embodied in this business plan are
strictly confidential and supplied with the understanding that they will be held confidentially and not disclosed to third parties. This is the express
property of Supreme Employee Benefits and is not to be disclosed, distributed, or reproduced.
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 2
A. Executive Summary 4
A1. Business Identification: 4
A2. Mission, Goals and Objectives: 4
A3. Keys to Success: 6
B. Company Summary 8
B1. Industry History: 8
B2. Legal Form of Ownership: 9
B3. Location and Facilities: 9
B4: Management Structure: 10
B5. Products and Service: 12
C. Market Analysis 13
C1: Target Market 13
C2: Industry Analysis 13
C3: Competitive Analysis 13
D. Market Strategy15
D1: 4Ps. 15
D2: Price List- 15
D3: Selling Strategy- 19
D4: Sales Forecast- 21
E. Implementation Strategy23
E1. Overall Strategy- 23
E2. Implementation- 24
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 3
E3. Control Plan- 25
F. Financial Statements and Projections 28
F1. Revenue and Cost Estimate- 28
F2. Forecasted Profit and Loss Statement 29
F3. Forecasted Balance Sheet- 30
G1. Financial Projections 30
G1a- Breakeven Point-.......................................................................................................................................31
G1b-Financial Position:......................................................................................................................................32
G1c-Capital/Investment Needs:.........................................................................................................................33
References 34
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 4
A. Executive Summary
A1. Business Identification:
Supreme Employee Benefits for Virginia, LLC is a startup company located in the state
of Virginia. More specifically, Supreme is located in the Roanoke Valley at 3811 Benefits
Avenue in downtown Roanoke. Our closest competitors are chartered financial companies and
human resource consultants here in the Roanoke Valley area. Supreme Employee Benefits for
Virginia, LLC is a human resource consulting company, which delivers the best in quality and
cost-effective employee benefit packages to meet the diverse needs and desires of employees in
businesses throughout the state of Virginia.
A2. Mission, Goals, and Objectives:
Mission: The mission is to successfully evaluate, formulate, and deliver benefit packages
for companies in the state of Virginia, to please employers and help them retain judicious
energetic employees. Supreme Employee Benefits for Virginia, LLC will gain the respect of its
business clients by abiding by and keeping up with changing regulations, protect and reward our
employees with excellent benefits and bonuses. Supreme expects to be profitable inside of six
months because of the unique management design of the partner companies working with us to
provide better-priced benefit packages for employers in the area to satisfy the diverse needs of
employees.
Goals: Supreme Employee Benefits for Virginia, LLC sales approach will be; Benefit
packages tailored for 21st century businesses to attract loyal employees. Supreme Employee
Benefits for Virginia, LLC will work tirelessly to retain the clients we service by giving them the
highest benefits for the lowest dollars possible. Supreme Employee Benefits for Virginia, LLC
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 5
will work to build a company that is always in step with up-to-date products for employee
benefits. Supreme Employee Benefits for Virginia, LLC wants to be recognized as the top
employee benefits provider in the state and be competitive with its’ benefits packages offered to
its clients. Supreme Employee Benefits Consultants are specialists who work together
successfully as equal partners, each contributing expertise in the specific products partnered by
Supreme Employee Benefits for Virginia, LLC.
Objectives:
To be visible in the state of Virginia as an unequaled human resource consulting
company that offers the most cost-effective employee benefit packages for each
client to strengthen today’s business in a fast paced changing market.
Supreme will establish itself as a company with outstanding service in its sphere
of delivery to the clients it serves.
Supreme will endeavor to offer the best possible benefit packages in the
retirement income and stocks, dental, vision, health, EAP, flexible spending plans,
COBRA, and in life and disability products (Monster, 2012).
Benefit consultants are in demand and Supreme expects to be profitable in the
first 6 months of operation.
Supreme will work to increase the client base starting with an average of five in
the first 6 months, and working to increase the average to six clients per month by
the end of the first year. Supreme will push to increase its client base through the
12th month with total client contracts up to 70 plus businesses for the first year.
It will continue with a client increase of six per month goal in the first year and
work up to eight clients per month until 250 businesses have been achieved.
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 6
Supreme will retain all clients if possible by offering the best package of benefits
for each client’s needs and updating those needs as soon as an improved package
is available on the market. Supreme aims to keep our clients happy and make the
customer first always.
Expand to a second location within 5 years.
A3. Keys to Success:
Supreme Employee Benefits for Virginia, LLC currently is one of a dozen Human
Resource Consulting companies in the Roanoke Valley with exclusivity for
employee benefits. Supreme is a brand new company and this factor alone will
gain central interest among the businesses in the Roanoke Valley and give it
certain momentum.
The company has already created informed lists of the local businesses and their
current benefit plans. Supreme’s consultants know their product offerings and
how they compare with all other products in the benefits market. This
information helps to streamline the time it takes to disseminate information to a
prospective client providing a perfect benefit package for each company
employee.
Supreme’s consultants bring a combined experience of 37 years into the employee
benefits industry. This experience includes consulting for issues in Human
Resource, a variety of medical, life, and disability plans, ethical and diversity
training, and financial experience. Supreme’s consultants are experts for today’s
diverse and changing marketplace for employee benefits and delivering
continuous quality to fulfill each client’s demands (Monster, 2012).
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 7
B. Company Summary
B1. Industry History:
Employee benefits originate as early as the 1600’s with military pensions and by
the 1900’s became further established and countless regulations to protect those
benefits were put in place (Government, 2012).
A study in 2006 by the Employee Benefit Research Institute demonstrates the
importance of employee benefits. It states that 91% of Americans paid into some
type of employee benefit program and 62% of employees under age 65 were
receiving some type of health coverage from employers (Evans, 2012).
Significant history started with George Buck, Sr. who in 1916 opened an actuarial
consulting business in New York City with just two employees. This Human
Resource outsourcing giant now has 1,500 employees that work in 200 countries.
Buck Consulting, an ACS business acquired by Xerox in 2010, became the
leading human resource outsourcing company around the world (BuckConsults A
Xerox Company, 2012).
Supreme Employee Benefits for Virginia, LLC is a human resource consulting service
collaborating with a large number of carefully chosen benefit providers in the state of Virginia to
deliver employee benefits. All of these providers are established companies of integrity in their
service to all benefit holders. Supreme’s team of consultants attend employee benefits seminars
annually to stay current with changes to employee benefit plans and new providers. Supreme
Employee Benefits Consulting team of three brings expertise to their clients focused in these
areas: A) Retirement Income and Stocks; B) Medical, Vision, Dental, EAP, Flexible Spending,
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 8
and COBRA; C) Life and Disability benefits. Supreme collaborates with a very strong list of
providers to match the diverse needs of its clients (Monster, 2012).
B2. Legal Form of Ownership:
Legal corporate name: Supreme Employee Benefits for Virginia, LLC.
Supreme is a limited liability company incorporated in the state of Virginia and
licensed to do business as HR benefit consultants for employee benefits in the
state of Virginia. Supreme Employee Benefits for Virginia is owned by the
president, Mr. Pack R. Benefits who contributed $101,232 investment capital, and
the two consultants, who each contributed $45,000 giving a total investment
capital of $191,232 for starting Supremes consulting business. Supreme
Employee Benefits for Virginia, LLC chose this form of ownership to protect its
owner and keep liability with the company. Supreme also chose a Limited
Liability Company to avoid double taxation as a corporation and each partner will
pay taxes on their portion of earned income (Abrams, 2012).
Web address: SupremeEB.va.info/index.ebp.
Email address: [email protected] .
B3. Location and Facilities:
Supreme Employee Benefits for Virginia, LLC is located in downtown Roanoke in the
business section. There are 100 plus businesses within a two-mile radius and opportunity for
Supreme to service the more than 18,000 businesses in the Roanoke Valley. The office is in the
front of a large bank building sharing the entrance from the street. This gives Supreme
maximum exposure to prospective clients entering and leaving the bank building. The office
space has 11 rooms including two conference rooms, seven personal offices, large reception area,
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 9
two bathrooms, and a supply room. The extra office space is intentional for the growth of the
company with an increase of two additional HR consultants expected to take place within the
second or third years of operation.
Supreme Employee Benefits for Virginia, LLC is located in Roanoke, Virginia and will
follow state regulations for starting a business in Virginia: A) Supreme has already inquired
about the business name chosen through Virginia.gov for its availability, and was cleared for the
use of name "Supreme Employee Benefits for Virginia, LLC”. B) Supreme will need to file
Articles of Organization with the state of Virginia at a cost of $100. C) Supreme must consider
the state filing fee of $106. D) Supreme will request an Employee Identification Number from
the Internal Revenue Service. E) Supreme must obtain a local business license for its status as a
business service in Roanoke City at a cost for the first year of $50 and yearly thereafter, or pay
36 cents on the dollar for gross sales above $100,000. F) Run an ad in the Roanoke Times for
one week for a public notice regarding Supreme Employee Benefits for Virginia, LLC as a new
LLC business at $150 for seven days.
B4: Management Structure:
Supreme Employee Benefits for Virginia, LLC has five employees:
Pack R. Benefits, SPHR, President, Managing Director (HR Benefits Consultant). He
brings 20 years of consulting experience to the business and is a licensed life and health
agent in Virginia. Mr. Pack had been planning this company for two years and is pleased
to see its evolution take place.
Don L. Hunter, CEBS, Secretary, Training Manager (HR Benefits Consultant). He
brings 10 years of HR ethics and diversity training experience to the business. He is a
licensed life and health agent in Virginia. Mr. Hunter will be a key asset to Supreme.
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 10
Gina Money, CEBS, Treasurer, Financial Manager (HR Benefits Consultant). She brings
7 years of experience as an HR manager of a small business and also was responsible for
their accounting needs and came highly recommended.
Tom Nuspublic, BSM, Advertising/Marketing, and web design. Tom brings 5 years of
experience as a web designer, and 4 years with excellent references for marketing and
advertising from a prosperous small business. While this is a step up for Tom, Supreme
anticipates Tom to be an excellent fit for our advertising and marketing needs. His
expertise as a web designer will also increase the success of Supreme’s online visibility.
Lori Messenger, Assoc. BAD, Administrative Assistant. Lori has 3 years of experience
with a health facility and recently graduated with her associate’s degree in business with
high honors. She came well recommended because of her outgoing personality and
devoted work ethics. She will be a vital asset to Supreme’s team for her organizational
skills with appointments and social expertise as an important frontline employee both on
the phone and in person.
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 11
B5. Products and Service:
Supreme Employee Benefits for Virginia, LLC has ten partners who offer excellent
products to service the employee benefits offered. The services include Retirement Income,
Stocks, Life and Disability, Medical, Vision, Dental, Cobra, and EAP to include Flexible
Spending accounts. Products: The ten partners chosen focus their efforts to offer economic
prices to meet the needs of all our clients’ employees. Listed below:
Bet Life,
Clean Dental Services
Domain
Dental Care
Eye Service
Professionals
Option Finance Group
Punite Health Care
Restore Eye Group
Stack Life Financials
Superflex Benefits
Xanthim
C. Market Analysis
Pack R. Benefits
President
Managing Director
Don L. Hunter
Secretary
Training Manager
Gina Money
Treasurer
Financial Manager
Tom Nuspublic
Advertising/Mktg.
Web design
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 12
C1: Target Market:
The employee benefits market is described as any organization or individual who
is seeking professional consulting to demonstrate product offerings and educate their staff
on employee benefits and packages best suited for their business. There are more than
18,000 businesses in the Roanoke area with 2 or more employees, and greater than
1,000,000 businesses in the state of Virginia. The opportunity for growth in this market
is unparalleled. The motif is that we offer our clients a reduction to their budget equal to
that of two to three trained full-time employees (salary, benefits, retirement, overhead
expenses, etc.) by providing HR professionals to accomplish this task of choosing
benefits to fit a group of employees. We provide our own training as a guarantee that we
will offer only the best options from the partners we access.
C2: Industry Analysis:
Employee benefits have reached a level of primary importance to employees and
individuals in search of jobs since the early 1900’s. For the past 9-10 years, it has
become more popular for businesses to outsource HR needs from consultants specializing
in employee benefits. This change created a wider variety of possibilities for benefit
choices to both the employer and the employee to satisfy a range of needs and desires for
benefit packages across the business world. The demand for benefits consultants in
Virginia is about one per 1000 and this industry will remain in demand because of the
ever-changing landscape of the HR business and choices to outsource for a number of
employee benefit services (Labor, 2012).
C3: Competitive Analysis:
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 13
There are a few HR specific consulting services in the area and an
estimated 100 plus financial and business management consultants to include
employee benefits in the Roanoke area. They offer leading brands with higher
priced benefits and packages. Supreme Employee Benefits for Virginia has
exclusive contracts with the ten partners listed with competitive low prices
because these partners choose to have fewer on site employees and a larger
number working as virtual employees. This aspect greatly reduces the price of
benefit packages and will make Supreme ultimately very attractive to businesses
and a leading competitor in HR consulting for the Roanoke area and for the state
of Virginia.
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 14
D. Market Strategy
D1: 4Ps.
Supreme Employee Benefits for Virginia, LLC will utilize what is called the 4P’s of
marketing, Products, Price, Promotion, and Place to show how it can best use the marketing mix.
Products and Service:
Supreme Employee Benefits for Virginia, LLC is listed with HR Benefits Consulting
services as a small business in Southwest Virginia. The underlying service Supreme offers by
being an outsourced human resource service is 25% savings and a variety of benefits to satisfy
the diverse needs of each client’s employees. Supreme delivers benefit packages at a savings
equal to what a business would expend for two to three employees with benefits (salaries,
benefits, training, retirement, PTO or vacation and sick time, overhead expenses, etc.) with a
variety to satisfy the diverse needs of each client’s employees. The tangible service Supreme
offers are quality benefit packages with reasonable prices affordable to all employees in a
business for maximum satisfaction overall. The extended benefit clients will afford is the
protection by our company, which is bonded, insured, and licensed with yearly training required
for staff to include up-to-date policies for benefits, legal requirements, and for the changing
desires/needs in an ever-revolutionizing business landscape.
Price:
Penetration pricing will be the best approach for a new business in this competitive
market. The advantage of products from partners who do not have a traditional business
employee platform and use virtual staff to process business is the reduced cost of benefit
packages by 25% overall and makes Supreme Employee Benefits for Virginia, LLC highly
competitive in the benefits industry to any size company in this difficult economy.
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 15
Promotion:
Supreme Employee Benefits for Virginia, LLC will start its promotion with its
announcement for a new LLC business opening with a half page add in the business section of
the Roanoke Times Newspaper, and then with a website design by the
marketing/advertising/website designer, Tom Nuspublic. The brochure will be created matching
in part the website design and logo. The brochure will be mailed to zip codes first in the local
area of Roanoke relative to the office downtown, and then to the surrounding zip codes at one-
month intervals until all zip codes have been reached in the Roanoke-Salem-Vinton area for best
advertising coverage. The brochure design will use the catchy phrase “Supreme Employee
Benefits the most competitive prices and benefits in Virginia”. On the brochure, it will be
advertised as “Benefit packages tailored for 21st century businesses to attract loyal employees.”
Supreme is focused on a new way to price benefits and still receive supreme benefits from top
insurance companies available in the USA. The brochure will advertise for Supreme’s partners
with their logos including a line about the 25% overall reduction in price due to less overhead
with virtual processing to keep prices affordable and very competitive in the employee benefit
industry. The inclusion of the logos will be for the purpose of potential clients researching our
partners in insurance online. All of the partners have secure websites with online access through
client/employee access numbers so all employees will be able to evaluate a claim status or
change in their benefits easily from any computer. The marketing/advertising/web design
manager, Tom Nuspublic, has five years of experience and came highly recommended for his
expertise in design as well as his understanding of how to communicate both in person and
through advertising to businesses and the public. Tom Nuspublic and the three managing
officers will use networking in their business contacts on a personal basis and heavily in business
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 16
group meetings throughout the Roanoke-Salem-Vinton area. This will involve a large number of
industry gatherings, which will give Supreme a high profile quickly. Being known as a new
business with faces to remember will be a key factor to being referenced and publicly recognized
by other organizations.
Place and Distribution:
Supreme Employee Benefits for Virginia, LLC is a service company and, therefore, is not
in need of a physical distribution channel for delivering goods, but does have a process whereby
it connects with its clients to implement its employee benefit services in competition with the
industry using a direct approach. This approach is demonstrated below:
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 17
Any Managing Officer or Marketing/Advertising Manager
1) Cultivate contact with recent or new client
2) Set up services to be provided
3) Set up contract
Business Client Response
1) Agree to acquire services from Supreme Employee Benefits for Virginia, LLC
2) Choose services to be provided
3)Sign contract
D2: Price List:
$8000 First year per diem flat fee to all clients to showcase benefits
$9,000 Second year increased per diem flat fee to showcase benefits
PACKAGES A, B, C, & D sign 2-year contracts. Commission rates as listed:
a) Client groups with 25-35 employees average 25 pkgs purchased and net $30 per
pkg monthly commission rate per agreement with partners to Supreme.
b) Client groups with 36-50 employees average 40 pkgs purchased and net $25 per
pkg monthly commission rate per agreement with partners to Supreme.
c) Client groups with 51-149 employees average 100 pkgs purchased and net $20
per pkg monthly commission rate per agreement with partners to Supreme.
d) Client groups of 150 or more, a monthly commission rate of $10,000 per client
per agreement with partners to Supreme.
D3: Selling Strategy:
Supreme Employee Benefits has a marketing/advertising manager, Tom Nuspublic, who
will develop a direct strategy through business referrals and by direct mailers organized by zip
Student ID 000219429 Hollenbach Business Capstone Business plan Version page 18
codes. Tom will also develop an indirect selling approach through the company web site
SupremeEB.va.info/index.ebp, and through social networking web sites, LinkedIn, and Face
book to fulfill its milestones and meet goals to deliver value to its clients. The selling strategy
goals and milestones are shown on page 19.
Strategy Timeline Dates
Milestone/ Goals Description Responsible Party
Start up Month January 2013
Hire skilled teamSkilled, professional team of consultants is vital for company success
President - Chief Managing Offi cer
January first weekSign Contracts with 10
partners
Research and find 10 insurance benefit partners who primarily use virtual assistants to cut costs and give the best benefits to meet
desires for today's employees
Consulting team (President, and two partner consultants)
January 2013 second week
Plan marketing and advertising promotion
Brochure design and zip code access acquired. Web design for web page, and networking with Facebook, Linked In, and Twitter will
greatly increase visibility for the company.
Marketing/ Advertising Manager and President
January 2013 third week
First two clients scheduled with invitation to cohost February SHRM meeting
Connections at SHRM meeting was a great success for landing opportunity to showcase benefits
Consulting team
February 2013 second week
Showcased six clients to date Advertising is paying off slowly with 4 new clients respondingMarketing/ Advertising Manager and Consulting
team
February 2013 third week
Cohost SHRM meeting two more client dates
Cohosting SHRM meeting excellent for up front promotion of Supreme's focus on increasing benefits for employees while saving
$$ for clients.
Consulting team and Marketing/Advertising
managerFebruary fourth
week Grand Opening
Grand opening with news coverage by local Channels
10 and 7
Catered event for promotional push with news coverage by local TV stations and radio announcement. Great advertising for Supreme
Employee Benefits as a new business in townPresident and Entire staff
March 2013 end first quarter
Business increase from first two months
Marketing to zip codes, and web site making great progress with six new clients to showcase this month
Marketing/ Advertising Manager and Consulting
team
June 2013 end of second quarter
Finally, business is in the black
Word of mouth, business meetings, and marketing zip codes, web site, and networking connections giving visibility for success and 36
clients total for 2013
Marketing/ Advertising Manager and Consulting
teamSeptember 2013
end of third quarter
Supreme has succeeded with excellent reputation
Clients and their employees are expressing satisfaction for Supreme's services and business is going very well
Marketing/ Advertising Manager and Consulting
team
December 2013 End of first year
Supreme now has 70 clients and growing.
Supreme has proven successful in its first year with a strong profit and very happy clients who appreciate the 25% savings with our company. Supreme has become well known and the marketing
strategy chosen was successful.
Marketing/ Advertising Manager and Consulting team and administrative
secretary
2014 Second year The Valley recognized Supreme in Roanoker
Magazine
Supreme is finally recognized in the Valley as the best choice for employee benefits by the Roanoker Magazine with half page article
including photo of consulting team and staff
Marketing/ Advertising Manager and Consulting
team
Apr-14Special month increased
client base to 100Offi ce party for 100th client reached goals are being met and
Supreme's profitability is established
Marketing/ Advertising Manager and Consulting team and administrative
secretary
December 2014 end of second year
Supreme reaches 156 clients and 122% growth
Advertising is paying off in a big way with goal of 200 clients almost met. Competitive strategy of 25% reduction in cost for Clients has
become preferred
Marketing/ Advertising Manager and Consulting
team
Year 2018 is 5-year mark
Add two Consultants to our team
Supreme's demands for showcasing benefits has grown to the point of needing two more consultants for our team of three with 250 plus
clients for our base and still growing
Marketing/ Advertising Manager and Consulting
team
219429 Hollenbach Business Capstone Business plan Version 1.1 page 20
D4: Sales Forecast:
The Sales forecast for clients achieved and benefits showcased including commission is
demonstrated on page 20. Commission break down representing packages A, B, C, & D is
estimated to produce the following results for every 10 clients showcased benefits by Supreme’s
excellent consultants. This is based on clients required to follow the law to provide insurance to
their employees as anticipated starting in 2013. At this time, Supreme has the premier partners
with the best benefits desired by clients and employees and will have estimated 85% sales
success. Some competition will continue to go to Anthem BC/BS and other well-known carriers.
a) 20% of client sales are groups of 25-35 with average purchase of 25 pkgs: 25 x 2 x $30 = $1,5000
b) 30% of client sales are groups of 36-50 with average purchase of 40 pkgs: 40 x 3 x $25 = $3,000
c) 30% of client sales are groups of 75-149 with average purchase of 100 pkgs: 100 x 3 x $20 = $6,000.
This larger group size has a 25% fail rate for every 4 clients shown benefits, therefore only ¾ change
to the lower rates offered by Supreme’s partners.
d) 5% of client sales are groups of 150 or more with commission rate per client of $10,000 monthly.
These very large groups have a 50% fail rate for every 2 clients shown benefits, therefore only ½
change to the lower rates offered by Supreme’s partners.
The graphs for the sales forecasts years 2013 and 2014, along with Year-to-Date totals with pie
graphs can be viewed in the Financial Statements and Projections section of Supreme’s business
plan, pages 27, 28, and 29.
Sales Forecast sheet for 2013 next page
Month January February March April May June July August September October November December TOTALSTotal Clients 5 3 6 5 6 6 7 5 7 9 7 4 70Showcase Benefits Fee $40,000 $24,000 $48,000 $40,000 $48,000 $48,000 $56,000 $40,000 $56,000 $72,000 $56,000 $32,000 $560,000Pkg. A Clients Sold 1 1 1 2 1 2 1 1 2 2 2 1 17Pkgs. Sold 25 25 25 50 25 50 25 25 50 50 50 25 425
Net Commission $750 $750 $750 $1,500 $750 $1,500 $750 $750 $1,500 $1,500 $1,500 $750 $12,750Pkg. B Clients Sold 2 1 3 1 2 2 2 3 2 3 2 2 25Pkgs. Sold 80 40 120 40 80 80 80 120 80 120 80 80 1,000
Net Commission $2,000 $1,000 $3,000 $1,000 $2,000 $2,000 $2,000 $3,000 $2,000 $3,000 $2,000 $2,000 $25,000Pkg. C Clients Sold 2 1 of 2 2 1 of 2 3 of 4 2 3 of 4 1 of 2 3 of 4 3 of 4 3 0 of 1 24Pkgs. Sold 200 100 200 100 300 200 300 100 300 300 300 0 2,400
Net Commission $4,000 $2,000 $4,000 $2,000 $6,000 $4,000 $6,000 $2,000 $6,000 $6,000 $6,000 $0 $48,000Pkg. D Clients Sold 0 0 of 1 0 1 0 0 of 1 1 0 of 1 0 1 0 of 1 1 4Pkgs. Sold 0 150+ 0 150+ 0 150+ 150+ 150+ 0 150+ 150+ 150+ 4
Net Commission $0 $0 $0 $10,000 $0 $0 $10,000 $0 $0 $10,000 $0 $10,000 $40,000
Current Commission $6,750 $3,750 $7,750 $14,500 $8,750 $7,500 $18,750 $5,750 $9,500 $20,500 $9,500 $12,750 $125,750
Month Total Commission $6,750 $10,500 $18,250 $32,750 $41,500 $49,000 $67,750 $73,500 $83,000 $103,500 $113,000 $125,750
Total Commission + Fee (sales) $46,750 $34,500 $66,250 $72,750 $89,500 $97,000 $123,750 $113,500 $139,000 $175,500 $169,000 $157,750 $1,285,250
SUPREME EMPLOYEE BENEFITS FOR VIRGINIA SALES COMMISSION FORECASTJANUARY 1 2013 THRU DECEMBER 31 2013
219429 Hollenbach Business Capstone Business plan Version 1.1 page 21
219429 Hollenbach Business Capstone Business plan Version 1.1 page 22
E. Implementat ion Strategy
E1. Overall Strategy-
Supreme Employee Benefits for Virginia, LLC is focused on the overall strategy that in
our recession economy it is a requirement for businesses to have benefits for their employees, the
least of which must be health insurance. Outsourcing benefits by consultants has been a positive
change for greater than 10 years and is an expected way to complete the benefits package for
businesses today. The demand for benefit consultants is stable and will only increase with the
year 2014 and Supreme will have established an excellent presence in the Roanoke area
(Abrams, 2012).
Strategy for compliance legally will be the next step to protect the interests of Supreme
and the community it serves. Supreme has connected with Legal Shield and will accomplish the
necessary legal paperwork through the attorney they assign locally.
Third, strategy for location is very important. Supreme desires foot traffic and word of
mouth to help launch its clientele numbers in the first few months. A bank building on a corner
with an office space opening to the street and inside the bank was the chosen facility. A perfect
location with a high profile will help Supreme EB to become known quickly with plenty of
referrals from the surrounding area. In addition, Supreme has a list of all the businesses for a 20-
mile radius to pursue through its expert marketing manager, Mr. Tom Nuspublic.
Supreme’s next step for strategy is the insurance partners it will sign with and staff it has
currently hired. Mr. Pack R. Benefits, President, has signed with ten excellent partners, which
are listed in the products and service section. The staff chosen is two consultants, a
marketing/advertising manager, and an administrative assistant to join him in opening Supremes
consulting business venture. It is a very tight team but this will make the growth of the company
219429 Hollenbach Business Capstone Business plan Version 1.1 page 23
take off quickly because everyone will be closely involved with the details of Supreme’s success
and work towards the goals set forth. It is planned to expand in the fifth year of business to
another location when Supreme has outgrown its office and hired at least two more consultants
and possibly a receptionist to join the administrative assistant by relieving her of clerk type
duties.
The fifth and last strategy that Supreme will be focused on is measuring its reception into
the community and overall likes and dislikes of procedures used for the consulting team and the
showing of the benefits from the partners it has chosen. This will be looked after by the
Marketing Manager who currently manages the website. This will be accomplished by a survey
on the website to protect identity that will be accessible to all clients and their employees to
acquire the needful criticism to become a successful well received company in the Valley. This
information will be discussed at monthly business meetings with Supreme’s current staff of five
and action will be taken for improvements as determined by the surveys. It is believed that
surveys are the fastest method for getting feedback from clients to ensure a smooth resolution
with any communication or procedures that must be changed or improved.
E2. Implementation-
The objective of Supreme is to follow the legal process necessary to protect the interests
of Supreme as a small consulting business and to be in compliance for the State of Virginia and
Roanoke City for the success of integrating downtown as a desirable well respected company.
Supreme wants to stand out as a consulting service that is prominent because of its attention to
detail for pleasing the clients and their employees with the best benefit packages to offer in the
state of Virginia. This will be evident by Supreme’s growth rate in its first two years of
219429 Hollenbach Business Capstone Business plan Version 1.1 page 24
operation and being able to succeed with 100 clients in its first 16 months of business, and
continuing to grow into 250 clients by the end of year three of operation.
Milestone 1 Supreme’s President, Mr. Pack R. Benefits will see the attorney in
November of 2012 to process paperwork appropriately for starting a small
consulting business in the state of Virginia, in Roanoke City.
Milestone 2 December 2012 Supreme will acquire the office location and sign paperwork
for lease.
Milestone 3 December 2012 Supreme’s team of three consultants will acquire ten
insurance partners.
Milestone 4 December 2012 Supreme’s President will begin the venture to hire two other
staff, which will complete their team for business in the first year.
Milestone 5 January 2, 2013. The marketing manager will create Supreme’s web page
and design the brochures for mailing to get visible in the community as quickly as
possible.
Milestone 6 February last week 2013, Supreme will hold a Grand Opening to help boost
sales for the next quarter.
E3. Control Plan-
Milestone 1 Mr. Pack R. Benefit has consulted with Legal Shield and signed a contract
with them to draw up paperwork and sign appropriate documents for a consulting
business in the state of Virginia for Roanoke City. The two consultant partners and Mr.
Benefit will put their invested dollars into its business account for Supreme Employee
Benefits for Virginia, LLC. President, Mr. Pack R. Benefit will put up his share as the
primary owner a total of $101,232, consultant Don Hunter, and Gina Money each putting
219429 Hollenbach Business Capstone Business plan Version 1.1 page 25
in their share totaling $45,000 apiece for a total of $191,232 for Supreme’s initial capital
investment. A bank loan will also be acquired to protect the assets in the first five years
of business. If a company is short on cash and a problem arises, it may become difficult
to protect Supreme’s interests, so borrowing the money upfront will be a prudent step in
keeping the business secure in the first years of operation until adequate capital has been
produced through retained earnings from sales. A 5-year loan with 20 quarterly
payments at 8% is signed by the 3 consulting partners.
Milestone 2 Supreme signed the lease for the office space to start on January 1, 2013,
with its two partners present to sign as well. Supplies and furniture will also be ordered
at this time to arrive for January 2nd. A lease for equipment will be signed for through a
local business machines company with technical support contract as well.
Milestone 3 Supreme’s consulting team will spend time putting together the insurance
partners who will best fit their objective for providing the savings of 25% to their clients.
This is Supreme’s primary selling point to penetrate the employee benefit market and is
the key to their success in the first year of business. Supreme will accomplish this task
by choosing insurance partners who work with offsite processing staff and have excellent
packages to meet the demands for the 25% reduction in standard pricing for the
competitive edge that will be needed to compete for business in the Roanoke Valley.
Milestone 4 Supreme’s President will proceed to hire the marketing/advertising
manager, and the administrative assistant to complete Supreme’s team for the first year of
business. It is important to focus carefully on the candidates applying for these two
positions because they are the frontline image clients will see and they must be devoted
employees to complete the team of three consultants for Supreme’s success this first year.
219429 Hollenbach Business Capstone Business plan Version 1.1 page 26
Milestone 5 Tom Nuspublic will begin promotions through Supreme’s web page and zip
code selection with brochure mailings, as well as attended other key business events to
help Supreme Employee Benefits for Virginia, LLC become publicly known. The result
will be consult requests to show the benefit packages available through Supreme’s 10
partners and a first quarter growth of 14 contracts secured with gross sales of $112,000.
Milestone 6 The grand opening will be advertised at the beginning of February to be
held in the last week of February after 2 months of operation. Supreme will make
available finger foods, drinks, and a display table with brochures from the ten partners in
insurance that Supreme has signed with and Supreme’s business cards for quick access to
set up appointments to see these benefits showcased. This will also include introductions
as invited by clients with brief information on Supreme’s desire to save employees and
businesses the 25% with employee benefit packages that Supreme is now becoming
known for, and take time to get to know the clients on a personal basis.
Revenue & Expenses January February March April May June July August September October November December YTD TOTALREVENUE (Sales): $40,000 $24,000 $48,000 $40,000 $48,000 $48,000 $56,000 $40,000 $56,000 $72,000 $56,000 $32,000 $560,000Current Month Commissions $6,750 $3,750 $7,750 $14,500 $8,750 $7,500 $18,750 $5,750 $9,500 $20,500 $9,500 $12,750Total Monthly Commissions $6,750 $10,500 $18,250 $32,750 $41,500 $49,000 $67,750 $73,500 $83,000 $103,500 $113,000 $125,750 $725,250Grand Total Rev+Comm: 46,750 34,500 66,250 72,750 89,500 97,000 123,750 113,500 139,000 175,500 169,000 157,750 $1,285,250
OPERATING EXPENSES: $63,069 $57,069 $57,069 $77,069 $57,069 $57,069 $77,069 $57,069 $57,069 $77,069 $57,069 $57,069 $750,828
Total: -16319 -22569 9181 -4319 32431 39931 46681 56431 81931 98431 111931 100681Difference Revenue & Expenses $534,422
Supreme Employee Benefits for Virginia, LLC Revenue and Cost EstimateJanuary 1, 2013 thru December 31, 2013
219429 Hollenbach Business Capstone Business plan Version 1.1 page 27
F. Financial Sta tements and Projec tions
F1. Revenue and Cost Estimate-
Monthly Profit and Loss January February March April May June July August September October November December TotalREVENUE (Sales ): $40,000 $24,000 $48,000 $40,000 $48,000 $48,000 $56,000 $40,000 $56,000 $72,000 $56,000 $32,000 $560,000COMMISSIONS $6,750 $10,500 $18,250 $32,750 $41,500 $49,000 $67,750 $73,500 $83,000 $103,500 $113,000 $125,750 $725,250Total Revenue Sales/Comm. $46,750 $34,500 $66,250 $72,750 $89,500 $97,000 $123,750 $113,500 $139,000 $175,500 $169,000 $157,750 $1,285,250
EXPENSES:Fixed ExpensesUtilitiesLease for bldg. (utilities Incl.) $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $5,000 $60,000Phone & Internet High Speed $186 $186 $186 $186 $186 $186 $186 $186 $186 $186 $186 $186 $2,232Total Utilities $5,186 $5,186 $5,186 $5,186 $5,186 $5,186 $5,186 $5,186 $5,186 $5,186 $5,186 $5,186 $62,232
Payroll ExpenseSalaried Payroll $20,669 $20,669 $20,669 $20,669 $20,669 $20,669 $20,669 $20,669 $20,669 $20,669 $20,669 $20,669 $248,028Employee Payroll $6,658 $6,658 $6,658 $6,658 $6,658 $6,658 $6,658 $6,658 $6,658 $6,658 $6,658 $6,658 $79,896Employee Benefits $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $4,000 $48,000Payroll Tax $13,131 $13,131 $13,131 $13,131 $13,131 $13,131 $13,131 $13,131 $13,131 $13,131 $13,131 $13,131 $157,572Total Payroll $44,458 $44,458 $44,458 $44,458 $44,458 $44,458 $44,458 $44,458 $44,458 $44,458 $44,458 $44,458 $533,496
Variable ExpensesGeneral AdministrativeAdministrative $1,300 $1,300 $1,300 $1,300 $1,300 $1,300 $1,300 $1,300 $1,300 $1,300 $1,300 $1,300 $15,600Marketing & Advertising $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $12,000Lease Equip. (Comp. Copy/fax) $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $12,000Supplies $300 $300 $300 $300 $300 $300 $300 $300 $300 $300 $300 $300 $3,600Furniture $6,000 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $6,000Legal Shield $75 $75 $75 $75 $75 $75 $75 $75 $75 $75 $75 $75 $900Total General Administrative $9,675 $3,675 $3,675 $3,675 $3,675 $3,675 $3,675 $3,675 $3,675 $3,675 $3,675 $3,675 $50,100
Travel ExpensesConsultants and Mktg Manager $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $2,500 $30,000SPHR Consultant $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $1,250 $15,000Total Travel Expenses $3,750 $3,750 $3,750 $3,750 $3,750 $3,750 $3,750 $3,750 $3,750 $3,750 $3,750 $3,750 $45,000
LoansBank Loan Pri nci ple pmt on $400,000
Total Quarterly Payment $20,000 $20,000 $20,000 $60,000
Total Operating Expenses: 63069 57069 57069 77069 57069 57069 77069 57069 57069 77069 57069 57069 750828Profit before Interest -16319 -22569 9181 -4319 32431 39931 46681 56431 81931 98431 111931 100681 534422Interest Expense (32,000/20) $0 $0 $0 $1,600 $0 $0 $1,600 $0 $0 $1,600 $0 $0 4800Net Profit (Loss) - Monthly -16319 -22569 9181 -5919 32431 39931 45081 56431 81931 96831 111931 100681 529622
Net Profit (Loss) $529,622Net Profit/Sales $529,622
Assumptions:
$400,000 Bank Note 8% Quartly unpaid balance 20 payments over 5 year note
Lease on computers, copy-fax machine includes maintenance to all machines and IT technician for computers.Travel expenses include $200 per week for 2 consultants and 1 marketing manager, and $300 per week for Mr. Pack R. Benefits, President.
FORCASTED PROFIT AND LOSS STATEMENT JANUARY 1, 2013 - DECEMBER 31, 2013SUPREME EMPLOYEE BENEFITS FOR VIRGINIA, LLC
Revenue is from showcase of benefits to clients at $8,000 per day, and Commissions based on average packages purchased for ABCD size clients seen on average monthly.Lease on building space is yearly and includes utilities and general cleaning.Employee benefits is medical, dental, vision care for family coverage on all employees.Administrative fees include catered finger foods and drinks for clients when showing benefits for the day and any other surprise costs incurred.
219429 Hollenbach Business Capstone Business plan Version 1.1 page 28
F2. Forecasted Profit and Loss Statement
Administrative expense
681,528 tot ex 533,496.00$
39,600.00$
Utilities expense 62,232.00$
Total Liabilities and Owner's Equity 1,047,704.00$
Total Equity 632,404.00$
Invested Capital 191,232.00$
Payroll Expense
Revenue 1,127,500.00$
Net Income
Total Liabilities 415,300.00$
Owner's Equity
340,000.00$
Long Term Liabilities:Bank Loan 5-year note 340,000.00$
Legal Shield 900.00$
75,300.00$
Accounts Payable 9,600.00$
Note Payable 60,000.00$
LIABILITIES:Current Liabilties:
Total Assets 1,047,704.00$
6000/60 months x 12 = 1200 $1,200.004,800.00$
Less Accumulated Depreciation
Furniture 6,000.00$
1,042,904.00$ Long Term Assets:
Supplies 3,600.00$
881,554.00$ Accounts Receivable December sales + commissions 157,750.00$
ASSETS:Current Assets:
For Period Ending December 31, 2013Supreme Employee Benefits For Virginia, LLC, Projected Balance Sheet
Cash 400,000.00$
Depreciation expense 1,200.00$
Interest Payable 4,800.00$
Revenue - expenses 441,172.00$
Interest expense 4,800.00$
Travel expense 45,000.00$
219429 Hollenbach Business Capstone Business plan Version 1.1 page 29
F3. Forecasted Balance Sheet-
219429 Hollenbach Business Capstone Business plan Version 1.1 page 30
G1. Financial Projections
The Sales Forecast sheet for 2013 demonstrates expectations for 5 clients in the first
month of business and only 3 in the second month, and the rest are increases of 5 clients or more
with December being a low month with only 4 clients added to the base. This estimate is based
on estimate for every 10 clients showcased there will be an approximate 2-3 fail rate and the
reason for December is more because it tends to be less active for changes in business insurance
carriers because of the focus on holidays coming up. The entire year shows an average greater
than 5 clients per month with months 1,2 and 4 being in the negative, but a definite profit for the
year when commissions are calculated with the sales fees after expenses. Supreme’s second year
of business shows a steady growth to 7 clients increase on average per month and an excellent
increase in sales and commissions to $3,239,750. This is a very healthy increase in profit of
252% for the second year. This assumption is based on all contracts fixed at 2 years, and the
commissions would continue to accumulate for that two years, as well.
G1a- Breakeven Point-
The average cost per client (unit) for Supreme is $18,360 as demonstrated on page 31.
For a break even forecast on Supreme’s need for sales to cover expenses monthly of $62,569,
Supreme would have to sell on average 3.40 clients per month or 40.89 clients per year to break
even. The first month Supreme sold 5 clients but had start-up expenses that incurred a negative
balance causing break even points for Supreme’s first year to happen in March when sales with
commissions finally catch up from the negative balance. However, in April, the sales +
commissions are $72,750 and become negative again when compared against the operation
expenses which reflect the first quarterly loan payment with an estimated break-even amount at
$77,069. In August, it is noted that sales + commissions after subtraction of expenses cross over
219429 Hollenbach Business Capstone Business plan Version 1.1 page 31
the estimated break even amount of $57,069, and at that point stays in the positive permanently
to the end of year 2013. This graph picture demonstrates this event.
The average cost per unit volume for Supreme, as a service company, will be the fixed
cost per client of $8,000 plus total commissions of $725,250 divided by 70 clients, which
equals $10,360 and the total becomes 18,360 for unit volume (average), as shown.
__$560,000+$725,250_____ = $1,285,250 ____ = $18,360.71 70 clients 70
G1b-Financial Position:
Supreme Employee Benefits for Virginia, LLC will not make a true profit until the fifth
month of business because of startup fees and a quarterly loan plus interest payment, which
offsets the sales and commissions coming in up to that point. It will appear to be making a profit
219429 Hollenbach Business Capstone Business plan Version 1.1 page 32
in the third month but will lose it in the fourth month because of the loan and interest payment.
Supreme will show a healthy profit at the end of the first year if the client base passes 41 clients
and achieves its estimated 70 clients in the first year of business. The expectation of
achievement for this number of clients is pending the medical coverage laws mandatory
requirement as imposed by our current government. Supreme’s capital started out with
$191,232 and took on a $400,000 loan to cover expenses for the first few months of operation.
The end of year equity shows Supreme to have made a healthy increase to $1,047,704 and is an
increase of 177% for the year.
G1c-Capital/Investment Needs:
Supreme’s three partners will be investing together $191,232 for their interest in the
consulting business. The president will invest $101,232, the secretary-training manager will
invest $45,000, and the treasurer-financial manager will invest $45,000. This is not enough
capital to operate the company for the first 6 months of business, and Supreme plans to take out a
5-year loan to protect its initial investment and keep the cash flow at an appropriate level to
cover startup fees and operating expenses. The office space is leased and office equipment is
leased to include computers, copy-fax business machine, maintenance, and IT technician on call.
Supreme wanted the convenience of a business machines company to be responsible for their
software and any machine breakdown that could occur including backup for stored files. This
was thought to be prudent for starting a new company. A note on the licensing fees of $256 plus
the $150 advertising fee to be in the paper as a new consulting business in the area, these fees
will be assumed by the administrative expense account. Supreme will plan to hire two more
consultants after the first two years of operation, and plan expansion to another office location
after five years if financial projections are sustained as expected. The economy is expected to
219429 Hollenbach Business Capstone Business plan Version 1.1 page 33
improve from the recession it has been experiencing based on past economic recoveries here in
the United States. The future for Supreme is optimistic and the staff are very enthusiastic about
its’ potential.
219429 Hollenbach Business Capstone Business plan Version 1.1 page 34
References
Abrams, R. (. (2012, October 24). Successful Business Plan: Secrets & Strategies 5th ed.
Redwood City, California, USA.
BuckConsultants. (2012, October 31). About Buck Our History. Retrieved from BuckConsults A
Xerox Company: https://www.buckconsultants.com/AboutBuck/History.aspx
Coutu, A. 2. (2012, November 15). Consulting Fee Rates/Consulting Fees. Retrieved from
Consultant Journal: http://consultantjournal.com/blog/setting-consulting-fee-rates
Evans, K. 1.-2. (2012, October 25). Pros and Cons of Employee Benefits. Retrieved from E-How
Money: http://www.ehow.com/about_4742254_pros-cons-employee-benefits.html
Government, F. (2012, October 25). Department of Labor Employee Benefits Security
Administration. Retrieved from Department of Labor:
http://www.dol.gov/ebsa/aboutebsa/history.html
Labor, U. S. (2012, November 12). Occupational Employment Statistics for Virginia. Retrieved
from Bureau of Labor Statistics: http://www.bls.gov/oes/current/oes_va.htm#13-0000
Monster, I. (2012, November 09). Workforce Management - What Employee Benefits Matter
Most to Job Seekers. Retrieved from Monster.Com: http://hiring.monster.com/hr/hr-best-
practices/workforce-management/employee-benefits-management/job-offer.aspx
2013 CLIENT & SALES FORECASTSales Break Even Commissions Total
January Cl i ents 5 $40,000 $62,569 $6,750 -$15,819February Cl i ents 5 $40,000 $62,569 $10,500 -$12,069March Cl i ents 6 $48,000 $62,569 $18,250 $3,681Apri l Cl i ents 6 $48,000 $62,569 $32,750 $18,181May Cl i ents 7 $56,000 $62,569 $41,500 $34,931June Cl i ents 7 $56,000 $62,569 $49,000 $42,431Jul y Cl i ents 8 $64,000 $62,569 $67,750 $69,181Augus t Cl i ents 7 $56,000 $62,569 $73,500 $66,931September Cl i ents 8 $64,000 $62,569 $83,000 $84,431October Cl i ents 10 $80,000 $62,569 $103,500 $120,931November Cl i ents 8 $64,000 $62,569 $113,000 $114,431December Cl i ents 5 $40,000 $62,569 $125,750 $103,181
Sales Break Even Commissions Total1st QTR Clients 25 $225,000 $200,772 $445,500 $469,7282nd QTR Clients 24 $216,000 $200,772 $560,750 $575,9783rd QTR Clients 26 $234,000 $200,772 $670,250 $703,4784th QTR Clients 23 $207,000 $200,772 $789,250 $795,478
YTD 2013 Totals
YTD 2014 Totals
Break Eve n Exp. $750,828 $803,088Sales $656,000 $882,000Commissions $725,250 $2,465,750
Total YTD Total YTD
2013 2014YTD $630,422 $2,544,662
2014 CLIENT AND SALES FORECAST
Total Commissions + Sales - Expenses
2013 Operating expenses $750,828/12 = Break Even Average
-$40,000
-$20,000
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
$140,000
Janu
ary
Clie
nts 5
Febr
uary
Clie
nts 5
Mar
ch
Clie
nts
6
April
Clie
nts 6
May
Clie
nts 7
June
Clie
nts 7
July
Clie
nts 8
Augu
st
Clie
nts 7
Sept
embe
r Clie
nts 8
Oct
ober
Clie
nts 1
0
Nov
embe
r Clie
nts 8
Dece
mbe
r Clie
nts
5
Sales
Break Even
Commissions
Total
$0 $200,000$400,000$600,000$800,000
1st QTR Clients 25
2nd QTR Clients 24
3rd QTR Clients 26
4th QTR Clients 23
Total
Commissions
Break Even
Sales
Break Even Exp.,
$750,828
Sales, $656,000
Commissions, $725,250
2013 YTD Totals
Break Even Exp.,
$803,088
Sales, $882,000
Commission, $2,465,750
YTD 2014 Totals
$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
$3,000,000
2013 2014
2-YR Profit - Loss Totals
YTD
219429 Hollenbach Business Capstone Business plan Version 1.1 page 35