© CGI Group Inc. CONFIDENTIAL

Mobile-Enabled Workforce ManagementCGI Federal BPS2014/01/13

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Manage Your Workforce, Optimize your Business

CGI’s OnCue is a robust, easy-to-use mobile workforce management solution.

OnCue has a web-based SaaS offering for the management interface. No software installation needed.

OnCue enables you to access and upload data from any Android or Apple smartphone or tablet in real-time.

*The following slides show OnCue utilized to perform regulatory inspections for subsidized housing in the United States. Different information and processes may be collected and executed per business requirements.

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Hosted to Reduce Operational Costs

Users and clients only require a browser for the management/client portals and an Android or Apple smart phone or tablet.

API and web services available for integration to primary systems.

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Scheduler

Routing

Workflow

Resource Management

Reporting

Communications

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Active/Passive Data Collection and validation

Rules-Schedule-Optimizations

More than Just Mobile

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Efficiencies to Reduce Mobile Workforce Costs

OnCue is a proven system in use for multiple US clients

• Has performed over 180,000 inspections since 2008

• Reduces average miles per inspection from 3.54 to 1.7

• Reduced overall mileage by 51%

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

$13,477

$11,928

1.7090

0.5184

3.5485

Original Route

Fully Op-timized

Hybrid Final

Dollars Saved

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Configurable Resource Management

• Resource assignment by capability

• Certification-based assignment

• Holiday and vacation tracking

• Work activity and location of occurrence tracking

• 2 or 4 factor authentication with role-based security

There are many different parameters to configure disbursement and personalization of resources.

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Custom Workflows for Each Appointment Type

• Workflow operates using a condition and action task sequence

• Perform compliance audit steps

• Use event and time-based triggers

• Workflows are versioned and may be exported/imported

Every visit/appointment type will utilize it’s own custom workflow to allow for different processes for each type.

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Scheduling Made Easy

A powerful scheduling and routing module

• Individual schedule constraints

• Set compliance windows

• Manual Overrides

• Move appointments between personnel using drag and drop technology.

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Mobile Workforce Schedule

• Schedules may be downloaded manually or pushed to mobile workforce

• Schedule is organized for most efficient route but may be executed out of order if needed

• App may be used with or without a connection. Completed data is uploaded when a cellular or Wi-Fi connection is restored.

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Common Header Data Collection

Interfacing with common mobile device features users may:

• Call clients directly from the app if device is cellular ready

• Get directions to the appointment using native GPS

• View or collect additional data using talk-to-text or device’s camera

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Easy Navigation of Dynamic Categories

Drawer navigation allows user to quickly jump to each category/checklist.

• Summary/Custom data collection areas listed on top

• Clicking each category takes the user to each custom checklist

• Additional checklists may be added at will

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Adding Location of Inspected Areas

Select type to identify the checklist template to use and configure location of area to be reviewed

• Supports multiple types of checklist templates

• Add a description to identify the location

• Quickly select floor and location position on the floor

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Data Collection Simplified

It is extremely easy to pass or fail checklist items.

• All data collection points are dynamic

• Data validation rules may be applied

• Status icons show if data is attached such as pictures or if there is a validation issue

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Item Details to Collect More Data

If more details are required per item OnCue allows you to collect notes and data.

• Add multiple notes with automatic time and geolocation stamps

• Take pictures to attach directly to the notes and comments

• Common phrases may be loaded and selected for each item to reduce typing

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Review Failed or Inconclusive Items

Any time during a visit OnCue will summarize items that are not compliant for review

• Perfect for re-visits, or going over results with a client

• User may pass items directly from this screen

• Clicking on each item will take user directly to item details to review/add comments/data

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Collect a Signature and Upload

Once items are reviewed or data collection is satisfactory the user can collect signatures and upload data to the management portal

• Signatures may also be collected at any point (saved as an image)

• If cellular or Wi-Fi connections are not available OnCue will try to upload in the background until a connection is available

• Results will be made available to management and client portals in real-time.

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Review and Edit Uploaded Results

• Top-Left shows hierarchal visit chain for re-visits

• Left-Navigation allows user to quickly see where non-compliant items are located

• All items may be edited to allow for data entry error corrections

• Clicking on image will open larger view

Results and data uploaded from the mobile workforce is available to management in real-time

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Reporting

• Scheduler Activity

• Unit/Location Visit History

• Route and Location Mapping

• Audit reports to show location vs. where data was uploaded

The management/client portals contain many reports to get the data you need when you need it.

For more information contact:Michael AshbrookMichael.Ashbrook@CGIFederal.com

Jeff AdamsJeff.Adams@CGIFederal.com

Or visithttp://www.cgi-bps.com